Hotel Overview

All prices are quoted in USD. Charges are payable in the local currency at applicable hotel's exchange rate.Nestled behind a mangrove preserve and set on 100 acres of Mayan coastline, our all-inclusive resort features 12 all-inclusive dining experiences, a 6300 sq. m. indoor-outdoor convention center, health club, plus kids and teens clubs. Drink in ocean views from our suites and spend sunny afternoons in our two pools. The airport and Cancun’s Hotel Zone are within 20 minutes.

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory All prices are quoted in USD. Charges are payable in the local currency at applicable hotel's exchange rate.
Advisory The Mexican Government will be charging all guests in the area of Municipality of Benito Juarez, Cancun, Quintana Roo an Environmental Sanitation Tax of a minimum $4.50 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3983 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best restaurant, best hotel in Cancun

    Today, I visited LA Lucce, a very important moment in my life. My server, Abelardo, was the best server, exuding excellent professionalism that matched the level of the restaurant. Every dish at La Lucce was as fantastic as the Michelin three-star restaurants I’ve been to. I would like to express my respect to Jeonadalo for managing everything so that we could enjoy such high-quality food without a long wait after ordering, and I extend my gratitude to the chef. I was especially amazed as it was my first time seeing such a large lobster!

    Oct 05, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excelente

    Awesome food and awesome service. I had the frito misto which was delicious and the mediteraneo. Loved the sauce. Wifey loved fettuccine de ragu. Jeho Tome and Albelardo were very attentive. They clearly answered to any questions. Looking forward to coming back

    Oct 05, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    La Lucé server/service

    Jeho Tome at La Lucé was a fantastic server. He never let us run out of drinks and was on point with everything. I would definitely recommend this restaurant and hoe you get this server. Food was delicious and service just as good. Highly recommend.

    Oct 05, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Clean, comfortable and welcoming

    Very well maintained grounds+rooms-very clean. Staff are friendly and helpful Food at buffets was decent with good variety, at restaurants food was good+well presented. Overall good stay, we were celebrating a birthday and the staff did their best to make it special☺️

    Oct 05, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place to stay with great people

    The facility is fantastic, and the food is delicious! I especially enjoyed Susy's Pilates and Cardio Dance classes. She brings such energy and passion to each session, with moves that are perfectly balanced—not too easy, not too hard—and her instructions are always clear. Plus, the fact that the classes are free is a huge bonus! I’d love to attend her classes every day. :)

    Oct 05, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.