Resort Details
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Oct 27, 2025Great dinner at Hard Rock HorelValentino, Branley, Christian were amazing servers the dinner was to die for. The pool and outside areas are just beautiful. 
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Oct 27, 2025Dinner with friendsAmazing staff, great food! We will be back. We had a large party lots of different foods.Everything was amazing so many options.I definitely give it five stars. 
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Oct 27, 2025TERRIBLEWe went with a large group in October 2025. The bath water was brown/yellow for every single bath. The water in the sink was worse with dark brown particles. We lost all water one night and were unable to flush the toliet, take a shower, or use the sink. The noise at night was outrageous with music blasting in the rooms until midnight. We end up complaining and getting shown a new room and the first thing we did was turn the sink on and the water was dark brown. Every single person in our party of 12 ended up checking out after 24 hours and finding a new hotel. While we were checking out early there were other families leaving their vacation early and said the hotel has gone down hill. VERY disappointing and DISGUSTING. 
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Oct 26, 2025Our trip was re-energizing, calming, Spiritual, and so much fun! We can’t wait to return.Our trip was absolutely relaxing, and we were truly spoiled by the entire staff at Hard Rock Vallarta. Every day we were greeted with smiles and outstanding service. This place feels like our second home — the staff are like family to us. We even brought our neighbors along this time, and now they understand exactly why we visit twice a year. Thank you, Hard Rock Vallarta, for another unforgettable stay! 
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Oct 24, 2025Great entertainment with Georgia and KevinMy wife and I had a lot of fun at the Hard Rock Hotel in Puerto Vallarta. It's a smaller resort in the Hard Rock Hotel chain that we always stay in, but what it lacked in size it made up for in entertainment. Georgia and Kevin had great events scheduled and were very welcoming to inform my wife and I about the different entertainment. Georgia and Kevin helped make the days fun and go by to fast. I always enjoyed participating in the different contests they did as well. 
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.