Resort Details

OnSite Dining
  • Cava Roja

    Travel through Spain with a variety of exotic dishes and traditional tapas. It’s all topped off with endless servings of house Sangria, fine wine, and beer.


  • Ciao

    Savor the finest Italian specialties a la carte as you take your taste buds on a journey to the heart of culinary paradise. We've got your favorite table ready and waiting.


  • Faro
     Gastro Market is a culinary haven, offering a range of delicious options for breakfast, lunch, and dinner. (adults only)
  • Frida

    Discover the fiery flavors and festive atmosphere of Mexico at Frida, serving Mexican cuisine and regional specialties a la carte.

  • HACIENDA AZUL
    • Ciao - Italian specialties a la 
    carte *
    • Le Petit Cochon* - French 
    bistro
    • Dive - Snacks by the pool
    • Caffeto - Breakfast, snacks, &
    desserts 
  • HACIENDA ROJA
    • The Market - International 
    buffet
    • Pizzeto - Brick-oven style pizza
    • Frida - Mexican specialties a 
    la carte
    • Toro - Steakhouse
    • Zen - Asian specialties a la 
    carte*
    • Caffeto - Breakfast, snacks, & 
    desserts
    • 3 bars
    • In room dining
  • Le Petit Couchon

    Serving remarkable dishes a la carte, Le Petit Cochon features the finest ingredients for a delicious taste of the rustic French countryside. (adults only)


  • Pizzeto

    Step outside and into a world of flavor with a wood burning stove, crispy brick oven pizza, salads, soups and pasta a la carte.

  • The Market

    Enjoy fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.


  • Toro
    The good life deserves a great steak. Step inside and enjoy premium cuts of the finest steak and a menu of lavish dishes served a la carte.
  • UMO
    Maintaining cultural traditions and cooking methods at the forefront, UMO offers Mexican Yucatan cuisine using local and seasonal ingredients. As smoke and fire play an integral role in the food preparation, UMO houses a Mayan PIB oven, an underground earth oven, where menu items like pork can be smoked, baked or steamed. Enjoy handmade artisanal tortillas and guacamole all while taking in the customs of Mexican gastronomy.(adults only)
  • Various Lounges/Bars

    - Caffetto.

    - Dive Bar (Hacienda Azul Section).

    - Float Bar.

    - Sun Bar.

    - Martini Bar (Hacienda Azul Section).

    - Heaven Bar and Disco (Hacienda Azul Section).

    - Rhythm Bar (Hacienda Azul Section).

    - Juice Bar (Hacienda Azul Section).

    - Lobby Bar (Hacienda Azul Section).



  • WAI
    Experience the culinary delights of the deep jungle at the Thai inspired WAI. Experimenting with spices such as mint, curry and so many more, savor unique and exotic Thai dishes. At the center of this gastronomic journey are the handmade noodles visible from the wok show station. Styled in flavors varying from salty and sweet to acidic and spicy, WAI offers a creative take on the fundamentals of Thai meals. (adults only)
  • Zen

    Asian Specialties a la carte & teppenyaki

    From sushi to stir fry, Zen offers the very best of traditional Asian cuisine with dishes served a la carte.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service†
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box†
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Audiovisual Equipment†
  • Business Services†
  • Convention Centre†
  • Wireless Connectivity†
On-Site Wedding Services
  • Contact hotel directly for information.

† Fees may apply

On-Site Recreation
  • Beach †

    -Swimming, snorkeling, paddle boarding & kayaking in the resort’s private oceanside beachscape.

    -Rockaway Bay Water

  • Bowling alley †
    Our Bowling Alley features two lanes for mini bowling and four lanes for regular bowling, offering something for everyone. The mini bowling lanes are perfect for kids and beginners, with a minimum age requirement of 4 years, while the regular lanes are suitable for ages 6 and above. Please note that all minors under the age of 12 must be accompanied by an adult. 
  • Children's pool

    There is 1 zero-entry children's pool on =site. This legendary pool features good tunes, great activities, and snacks served all throughout your stay.

  • Children's program, onsite

    • Hard Rock Roxity Kids Club™

    The Kid's Club is for children from 4 to 12 years of age. The Kid's Club is loaded with fun, kid-oriented activities scheduled throughout the week, featuring non-stop entertainment for even the smallest of rock stars.

  • Direct access to a beach
  • Fitness center on-site

    • Body Rock® Fitness Center featuring state-of the-art fitness and weight training equipment.

  • General †
    • Rock Shop® & Luxury stores - $
    • Sound of Your Stay®
    • Swimming, snorkeling, paddle boarding & kayaking in the resort’s private oceanside beachscape
    • Rockaway Bay Water Park
    • KIDZ BOP Experience
    • Music Lab
    • Water slide
    • Tennis courts, bicycles, & climbing wall
    • WreckTangle - $
    • Escapology Escape Room - $

    Playground Paradise

    Activities include playing in the giant ball pit, crossing the crocodile river, gliding on the mini zip line, and sliding down various slides. This is in addition to the obstacle structure we’ve had in operation for several months, which consists of an elevated obstacle circuit at 12 feet (3.65 m) high with varying levels of difficulty.

    To use the obstacle course, slides, and soft play area, parents must read, agree to, and sign the Vibe City liability waiver. No child may enter the areas without the supervision of a parent or guardian. Children can use both amenities as often as they like, always following the instructions of Vibe City staff. The soft play & slides area includes 8 obstacles, 6 slides, plus a toddler area for children aged 0 to 3 accompanied by their parents. The large obstacle course features 17 different obstacles, 3 exits, and 1 entrance, all within a safe environment of nets and soft platforms.

    The maximum capacity is 10 for the toddler area (including parents and children), 15 participants for the soft play & slides, and 18 participants for the obstacle course at the same time, plus 2 staff members.

    Ages

    Toddlers: 0-3 years old (always accompanied by a parent/guardian)
    Soft play & slides: 3-12 years old (liability waiver required)
    Obstacle course: 6-15 years old (liability waiver required)

    Rules

    •Children must be supervised by a parent or guardian at all times.
    •Remove shoes, loose accessories, and jewelry.
    •Socks must be worn while playing on the obstacle course.
    •Do not climb on the outside of the obstacles.
    •Rough play or pushing is prohibited.
    •No food, drink, or gum is allowed inside the area.
    •Play equipment must be used safely and correctly.
    •Staff instructions must be followed at all times.
    •Access to the obstacle course is not permitted for those with wet clothing.
    •Not recommended for individuals with heart conditions, back and/or neck injuries, or any other relevant medical conditions or disabilities.
    •In case of an emergency, contact a staff member immediately.
    •The obstacle course is subject to scheduled maintenance.

    Bounce Town

    • From 10:00 am - 12:00 pm, ONLY children aged 3 to 6 years may use the area. They must be accompanied by an adult who will stay with them during their activity time.
    • From 12:00 pm - 8:00 pm, ONLY adults and children who meet the minimum height requirement of 4 feet or 1.2 meters may use the area.

    • Swimsuits are not allowed
    • Bare feet are not allowed
    • Dry clothing is required
    • Socks are mandatory
  • Hot tub
    4 outdoor hot tubs are available on-site. 
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Enjoy a variety of outdoor water sports, including:

    - Kayaking.
    - Paddleboats.
    - Snorkeling.
    - Scuba diving demonstrations.
  • Pool
    • 4 pools, including a kids’ pool
  • Spa †
    • Rock Spa® – 50 treatment 
    rooms - $, hydrotherapy
    rooms, Rhythm & Motion 
    beds and a Temazcal Hut.
  • Teen programs †
    HyperX Gaming Lounge Riviera Maya
    Escape to a gamer's paradise at the new HyperX Gaming Lounge Riviera Maya. Boasting high-performance Gaming PCs, gaming consoles, a VR station, and the latest HyperX peripherals, this new addition offers an enhanced experience for any type of gamer. Console or PC, casual or pro, no matter your creed, color, or culture, We’re All Gamers and HyperX is always ready to game. See you in the queue.

    The HyperX Gaming Lounge Riviera Maya offers a selection* of gaming for Everyone, Teen 13+ and Mature 17+ including:
    - Call of Duty Vanguard
    - Overwatch
    - Minecraft
    - Among Us
    - Fall Guys
    - Rainbow Six Siege
    - Rocket League
    - Valorent
    - Hearthstone
    - Apex Legends
    - League of Legends
    - Dota 2
    - Warzone
    - Fortnite
    - FIFA 22
    - Madden NFL 22
    - Mario Kart 8
    - Pokémon
    - And More!

    *Subject to Change- game offerings and titles always evolving with the latest trends
  • Tennis court
  • Water activities †

    The Rockaway Bay Water Park at Hard Rock Hotel Riviera Maya includes a variety of great attractions for adults and children, including: 

    - 9 slides of different sizes for children and teenagers.

    - 8 slides of different sizes for children.

    - 6 high-speed slides for teenagers and adults.


Off-Site Recreation
  • Golf †
    A golf course is located within 10 Miles of the property.
Off-Site Attraction
  • Other Local Attractions

    CHICHEN ITZA
    Visit the capital of the Mayan civilizations and discover the “Temple of Kukulcan” — a magnificent pyramid nearly 70 feet tall said to be visited by the Mayan God twice every year. Designated one of the New Seven Wonders of the World, Chichen Itza features extraordinary architectural beauty and geographical location.

    TULUM
    Tulum is the archaeological site of a Pre-Colombian Maya walled city with ruins perched on a cliff top overlooking the Caribbean Sea; among them El Castillo “The Castle”, is one of the most impressive buildings at one time a temple and a fortress.

    DOLPHIN ENCOUNTER
    Swim, splash, and play with dolphins and this premium encounter experience. See amazing feats or acrobatic prowess before you hit the water for a full list of dolphin activities.

    AKTUN CHEN CAVE
    Enter a cave more than 5 million years in the making. 600 meters long, the cave features a variety of natural formations alongside discreet lighting and paths for easy access. 3rd in the Top 10 National Geographic Underground Walks, everyone can enjoy the crystal clear waters and guided tour of the cave’s history.

    PUNTA VENADO BEACH CLUB PUNTA
    Head to the tropical beauty and relaxing sands of the warm Caribbean Sea. Just 20 minutes from the Hard Rock Hotel Riviera Maya, the Punta Venado Beach Club offers additional activities including horseback riding, wave runner, ATVs, and snorkeling purchased outside of the resort credit tour price.

    HARD ROCK HOTEL TOUR
    Tour with the greats and get face-to-face with a priceless collection of memorabilia, classic Hard Rock style, and the very best of the Cancun Hotel District at out sister hotel. Enjoy the Cancun beach and access to the Hard Rock Hotel facilities for a day to remember.

    SEÑOR FROG'S BEACH CLUB
    Located in the heart of Playa del Carmen, Señor Frog's offers a full list of Beach Club facilities, thrilling culture, and access to the nearby shopping district.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 22455 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great time at the Hard Rock Rivera Maya

    We had a great time at the Hard Rock Rivera Maya! Great location, amenities ans staff. Our butlers Moises and Paola were very friendly and helpful, making sure we had everything we needed. It made for a relaxing, stress-free vacation, giving us more time to spend with our family. The food was excellent with a nice variety of things to try. All the staff was very friendly and helpful but a special shout out to Abraham at the Market restaurant who went above and beyond for our breakfast and lunch service, from rembering what we liked to drink to all of our names in our family!

    Feb 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    One of many reviews. Amazing entertainment so far!

    This will probably be the first of several reviews that I post as I really enjoy posting reviews as I experience a resort. It was my second day here and I got to say the pool entertainment today was amazing. They had a live guitarist known as "Danny jam" a Mexican guitar legend and he was just incredible! There was a contest to name songs and he knew everything from Santana to System of a Down to Jimi Hendrix to Lenny Kravitz, Michael Jackson, you name it, he knew it! I ended up winning a contest cuz I am a rock fanatic but I have to say that he is truly great. He finished off his set by playing a version of The godfather theme on guitar and I have to say he is the godfather of Mexican guitarist rockers! Along with the entertainment crew at the resort, they put on an excellent show complete with backtracks and costumes. If you get a chance to see this guy, do check him out. Five stars for Danny jam and the entertainment crew at the Hard Rock Maya Rivera!

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Two amazing women at Hard Rock Riviera Maya

    We vacationed with 16 friends and family at Hard Rock Riviera Maya. I am a Hall of Fame Member and we were assigned two magnificent butlers(Paola and MaFer) To work with our group for the week. The women made our week extra special as they handled every request we had and there were plenty considering we were 16 people. They were fantastic. Hard Rock is luck yo have these two hard working butlers. They are an asset to the company. We look forward to returning and work with Paola and MaFer in the future. Thank you Paola and MaFer for making our week so easy and special😊

    Feb 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous time for all!!

    I would like to express my sincere gratitude to our two exceptional butlers, MaFer and Paola who ensured that everything ran smoothly during our stay. From making reservations to ensuring our comfort throughout the trip, they went above and beyond to make our experience truly memorable. Their attentiveness and dedication were instrumental in making our stay a resounding success. Sara and Al Catalano

    Feb 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best family vacation yet

    This was our first family trip to Mexico, and we couldn't have picked a better place to stay. We stayed on the Hacienda Rojo side, and was welcomed with smiles the instant we walked in. The hotel was clean, food was amazing, and service was top notch 👌. We had Homie as our cocktail waiter during the day, and Cinthia waited on us inside during the evenings. They were so good to us our whole trip. We miss you guys!!! We will definitely be back soon..

    Feb 14, 2025
Hotel Advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • AdvisoryStudent Policy: College Groups with or without chaperones are not allowed.
  • AdvisoryDiscover "The Rock" Climbing Experience at Vibe City! Located on the ground floor near the bowling alley, it offers two exciting climbing options: Bouldering—a 3.5m wall with difficulty-based grips, no safety gear needed; and Vertical Climbing—an 8m wall with a safety harness for controlled descents. Open daily from 10 AM to 8 PM, it’s perfect for ages 4+ (bouldering) and 6+ (vertical). Day Pass: $10 (coming soon). Climbing shoes: $5. Maximum capacity: 15 participants.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:

    A maximum of two pets are allowed per room. The hotel is not responsible for providing food for pets due to each pet's particular diet/eating habits. The pet friendly program allows for each pet to be a maximum weight of 48.5lbs and a height of 15.7in. The program requires a fee of 150USD plus tax per pet, per stay. The hotel will not provide kennels or crates.

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.