Resort Details
- BambuOffers guests a perfect place to enjoy the best exciting and exotic oriental cuisine that is sure to please.
- El BosqueMain restaurant offering international cuisine, buffet style.
- PortofinoNext to the main pool, this restaurant pleases your palate with exquisite recipes of Mediterranean cuisine, resulting in incomparable dishes.
- Various Lounges/Bars- La Placita
- Secret Bar
- Las Olas
- Las Terrazas
- Hemingway Bar
- Beach Bar
- Sports Bar - VIVA MÉXICOWith a magnificent view of the bay, this restaurant offers you a delicious selection of Mexican cuisine specialties, plus an extraordinary dessert bar.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
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Various Wedding Packages are available.
Please contact hotel directly.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteMini club for children 4-12 with an extensive play park. Offers television, videos, Sony Play Station, music equipment and a wide variety of daily supervised activities.
"Baby Club" for infants 1 - 3 years old.
Parents will be supplied with a page in the event there is a problem they can be notifies immediately. - Direct access to a beach
- Fitness center on-site
- Hot tubThere is an outdoor hot tub.
- Motorized Water Sports †Water skiing
Jet skiing
Scuba diving - Non-Motorized Water SportsWindsurfing
Kayaking
Boogie Boards
Stand up Paddle board
Catamarans
Surf boards with free long board lessons - PoolThere are 3 pools on-site including an Infinity pool overlooking beach and Banderas Bay.
- Sauna †
- Spa †Guests will pay a fee per person, per day to access the wet areas of the Spa.
- Steam bath †
- Tennis court †There are 2 lit tennis courts on-site.
- Golf †Golf course located within 10 miles of the property.
- On-site EntertainmentCovered outdoor theatre hosts live nightly entertainment featuring local talent. Wide variety of theme nights including audience participation and Broadway style shows.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great resort
The resort is beautiful and clean, the staff is very friendly, especialy Alex at the sport bar and Ramon at the buffet. The beds might need a little change cause they are springny and hard, the pillows are too light. But the fond, the beach, the pools, the activities, the staff and the service is exceptionnal.
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Great service
Alejandro at Sports Bar Xtra Time at the Grand Palladium was very attentive and gave great service!! We will definitely be returning while here.! Great atmosphere and a wonderful resort. Great for kids and families. 200 min characters is a lot!
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Already checking prices for a return trip.
Overall really loved this resort and we would definately go back given the same price since it was on sale. We spent most of our days at the beach watching whales and the evenings watching the entertainment which was very good! Food - Was very good in the a la cartes and the buffet although a lot of the previously prepared food was not hot. I didnt find it a problem since I found plenty of options of beef, chicken, pork etc that was prepared for you at one of the cooking stations. My wife is a celiac so we were a bit concerned what to expect, especially at the buffet. This place was amazing with special dietary needs! When the maitre d checked you in they asked about dietary restrictions then asked you whether you need help or need a special meal. My wife opted for a special meal everyday since she was worried about cross contamination. All staff in the restaurants and bars are very good but a special shout out to Gabriela, Cynthia and Yesica. Gabriela is very knowledgable about celiacs and assisted my wife most days. Cynthia and Yesica served our drinks in the La Placita Bar with a huge smile. They made our stay very special! Room - Maid service and maintenace of the rooms were adequate but sub par for a five star resort. The balcony door was difficult (almost impossible) to open. We called the front desk and it was repaired that day. There were other maintenence items that we just put up with like toilet seat loose, door stop missing, hot water in the shower only slightly warm, hot water in the sink only a trickle, balcony chairs had paint all over them. The air conditioning was extremely annoying! One of us would leave the room and the air conditioning and lights would shut off! The view from the balcony was stunning! Bars - We spent most evenings in the La Placita Bar from which we could watch the entertainment The Hemingway bar was cozy and quiet.
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Whale watching supreme
We just back on Monday from a week at the Palladium. There were 8 of us in total. We all had a great time. The food was very good. We went to 3 a la cartes. The Italian {twice}, the Bambu and the International. Amazing food. Try the lasagna in the Italian. You won't be disappointed. The buffet was also very good and there was lots of selection. Also a great selection in the Sports Bar. Our server in the Sports Bar was exceptional. Alejandro. He went over and above to take great care of us. So friendly and attentive. He also made sure the pool table was available for all. Awesome job Alejandro. We miss you already. The 8 of us booked a boat for 4 hours and went out on the water. Kener from Nexus Tours did the booking and arranged our transportation. Great job Kener. Thank you so much for the awesome experience. The crew on the boat were amazing. Great job Bambam. In total we saw over 50 whales. So so amazing. One of the whales kept coming to the top of the water and smacking his fin. I think he was putting on a show for us. A few times we were watching 3 whales at a time. We all will remember this awesome experience. I would highly recommend this resort. Lots of hot water and the air conditioning worked well. The only down side is we were so far from town. But otherwise it was awesome.
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great value
We liked that it was out of town. There were some very quiet beaches near by. The grounds at the resort were really nice. All the staff were very friendly. Food was a delicious with lots of variety. We are not really all inclusive vacationers but we really enjoyed our time there
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.