Resort Details
- BambuOffers guests a perfect place to enjoy the best exciting and exotic oriental cuisine that is sure to please.
- El BosqueMain restaurant offering international cuisine, buffet style.
- PortofinoNext to the main pool, this restaurant pleases your palate with exquisite recipes of Mediterranean cuisine, resulting in incomparable dishes.
- Various Lounges/Bars- La Placita
- Secret Bar
- Las Olas
- Las Terrazas
- Hemingway Bar
- Beach Bar
- Sports Bar - VIVA MÉXICOWith a magnificent view of the bay, this restaurant offers you a delicious selection of Mexican cuisine specialties, plus an extraordinary dessert bar.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
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Various Wedding Packages are available.
Please contact hotel directly.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteMini club for children 4-12 with an extensive play park. Offers television, videos, Sony Play Station, music equipment and a wide variety of daily supervised activities.
"Baby Club" for infants 1 - 3 years old.
Parents will be supplied with a page in the event there is a problem they can be notifies immediately. - Direct access to a beach
- Fitness center on-site
- Hot tubThere is an outdoor hot tub.
- Motorized Water Sports †Water skiing
Jet skiing
Scuba diving - Non-Motorized Water SportsWindsurfing
Kayaking
Boogie Boards
Stand up Paddle board
Catamarans
Surf boards with free long board lessons - PoolThere are 3 pools on-site including an Infinity pool overlooking beach and Banderas Bay.
- Sauna †
- Spa †Guests will pay a fee per person, per day to access the wet areas of the Spa.
- Steam bath †
- Tennis court †There are 2 lit tennis courts on-site.
- Golf †Golf course located within 10 miles of the property.
- On-site EntertainmentCovered outdoor theatre hosts live nightly entertainment featuring local talent. Wide variety of theme nights including audience participation and Broadway style shows.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14043 reviews
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Jun 08, 2025Trev D's 50th
I found the staff very warm, hardworking, and professional. The resort is beautiful, it was well attended by locals and foreign travellers. Rooms were cleaned everyday. The buffet food was my favourite.
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Jun 08, 2025
Family Vacation
We stayed here for our family’s birthday and it was great! Moises, Isain, and Julio were great in making our experience easy. We loved Hemingway for drinks and how many different foods were offered. The adult pool was the best! I would recommend staying near the adult pool and make sure to book reservations.
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Jun 07, 2025
Love This Place.!!!! Treat you Like a Rock Star!!!
The Staff here. Are Amazing and I mean Everyone. Food in the Restaurants. Was very Good. From Check-in to Checkout. Top Notch Can’t Wait to Return. Bar Tenders are Amazing. Really can’t Say enough about all the Staff and This Hotel. Try it you’ll Love It
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Jun 07, 2025
Wonderful visit!
The staff was very attentive and helpful. So thankful to Antonio Lupian, Rando, Avi, and Abraham from Travel Club and Armando in the Lobby. Beatriz in the Members Club was fabulous. We had a great time. Hopefully, we can return very soon! Loved it.
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Jun 04, 2025Needs an UPGRADE
Not Wheelchair accessible or for anyone who has bad knees. Very outdated with the fixtures in the room and bathroom. Since there were no drawers, you basically had to leave your clothes in the suitcase. There was no space in the bathroom to leave all your toiletries, so that had to be left in the suitcase. Refrigerator was not cold, so all of the beverages were lukewarm.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.