Hotel Overview

Apple Vacations Exceptional Values - valid now through 2020!

Preferred room assignment with ocean views, an exclusive check-in lounge with soft drinks and snacks, and a special VIP wristband. 


Experience fabulous family fun at Grand Oasis Palm in Cancun, Mexico. This all-inclusive family resort and spa is located at the north entrance to Cancun's hotel zone and is close to shopping, bars, and restaurants.

The dancing, dining, and decor of Grand Oasis Palm reflect the culture of Cancun and offer endless activities for everyone in the family. Work up a sweat in the gym, or enjoy spa treatments that rejuvenate body and soul. Lounge by the pool or build a sand castle on the beach. Children will enjoy exploring the KiddO Zone which offers supervised entertainment with a splash zone by the beach, a water park with a pirate's ship and slides, a state-of-the-art game room, an outdoor marketplace, and more.

Try one of fourteen incredible restaurants, each offering a different specialty to tempt the most discerning palate. Cool down with your favorite cocktail at any of the eleven bars. Enjoy a cup of coffee at Coffee and Me or a tequila tasting at the Tequila Lounge.

Grand Oasis Palm offers 594 chic-and-luxurious rooms. Each provides beautiful views of the turquoise waters of the Mexican Caribbean, Nichupte Lagoon, or tropical gardens.

Location

Cancun Hotel Zone - Beachfront
Cancun International Airport (CUN) : 15 miles

{{title}}

Hotel Details

Dining

Show More

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory This hotel does not accept Spring Breakers or student groups.
Advisory Individual Student/Youth Travelers will be required to pay a one-time resort fee of $30.00 (USD) per person payable directly to the hotel upon check-in. This fee is mandatory, per person, non-refundable, and is valid on a year-round basis. It is a charge paid by Student/Youth Travelers, which are defined as any guests 24 years of age and younger who are traveling without a legal parent/guardian. Please note the fee is subject to change at any time without prior notification.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis.  As a general rule, Oasis Hotels & Resorts will not accept Student/Youth GROUPS (not applicable to family travel).  Any guests meeting the above definition of Student/Youth Traveler are subject to the following conditions:

- Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Cash Only).  Policy is mandatory, per person and not refundable. 
-Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
- Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.
- Any student group traveling with guests under the age of 18 will require chaperone(s).  One chaperone is required per 1-19 students/youths under the age of 18.  The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.

*Please note the legal drinking age in Mexico is 18.

Pet Policy Pets Not Allowed

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319