Resort Details

OnSite Dining
  • Various Lounges/Bars

    Cevichería
    Jamaica bar 
    Lobby bar
    Swim-Up bar

  • Various Restaurants

    Kambu Restaurant

    Kalmia Cocina

    Rosato Ristorante

    El Mexicano

    Trattoria

    Sushi Corner

    The Grill

    Deli Cafe

    Pizzeria

    Cenaduria

    La Cevicheria

    San Telmo Steak House

    Panadería

    Thai Kunn

    Healthy Corner

    Some restaurants may operate on select schedules. Reservations may be required. Expect dress code requirements. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • 24-hour room service†
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Conference facilities†
  • COVID test onsite
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Meeting rooms†
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna†
  • Shopping mall, Offsite†
  • Spa†
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Wireless Connectivity
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kid's Club - For children ages 4-12 years old, available from 9:30 AM - 6:00 PM.

    Teen's Club - Video games, 3D TV screens, modern music MTV, Wi-Fi connectivity, movies, computers.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    2 outdoor hot tubs.
  • Motorized Water Sports †
  • Non-Motorized Water Sports
  • Pool
    There are 2 pools and 1 children’s pool. This property also has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
Off-Site Recreation
  • Golf †
    Golf course located within a mile of property.

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 17400 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Experience

    Everything was amazing! Every staff was super welcoming and Eladio stood out the most. He was super friendly, remembered our names, and made sure we felt welcomed! Will definitely come back again.

    Dec 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10

    this place is awesome a 10/10 experience unlimited drinks you can’t beat that, service is amazing they take care of you 24/7 nicest people around

    Dec 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Recommend Family Fun

    Great family fun experience! The staff is very nice, helpful and accommodating. Excellent service from all especially from Oscar, Eladio, Nayeli, Maddie, David, Reyes, and Carla.

    Dec 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A great place for a fun and relaxing getaway

    I visited Fiesta Americana Condesa for the first time in November 2025 and had a wonderful stay. The ocean view from my room was beautiful, and the entire staff made me feel welcomed throughout my visit. The bar and pool staff (Rodolfo, Pedro, Nemias, Jose, Juan, Carlos, Eduardo, Sandro, Samuel) were attentive and friendly, and they made excellent cocktails. Restaurant and kitchen staff (Rebeca, Chef Josue, Chef Manuel, Chef Adrian, Chef Jesus) ensured quality meal experiences. I also used the massage service, which was very relaxing and definitely worth trying. Members of the entertainment team, such as Saulo and Michelle, kept things fun with activities like water aerobics and bracelet-making. While I've mentioned specific names, there were many other staff members who contributed to a great experience. Thank you to everyone at Fiesta Americana Condesa.

    Dec 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A Hidden Gem for Craft Cocktails and Relaxation!

    The Lobby Bar at Fiesta Americana Condesa is a fantastic spot to relax, but what truly made it special was Alma, our server. She was attentive, friendly, and went above and beyond to make us feel welcome. Her recommendations were perfect, and her warm personality made every visit memorable. If you’re here, ask for Alma—you won’t regret it!

    Dec 04, 2025
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
  • AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Pet Policy : Pets Not Allowed

{{title}}

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.