Embassy Suites by Hilton Anaheim South

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2723 reviews

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  Overall great but...

  We stayed 10 nights at this hotel; our second stay. The location is ideal for going to Disneyland (10 minutes by car) and there are several restaurants nearby, so you don't have to go far to eat. The room is quite modern and spacious even for 4 people. A small negative point: the sofa bed is very worn and small, so it's not recommended for 2 adults, and the pillows are very used, so I didn't sleep well despite the comfortable bedding of the large bed. The breakfast is great, there is something for everyone (sweet and savory), and it's always a pleasure to see the lady who makes the omelets, she is really wonderful! A special mention for your croissants which are delicious (from a French girl :) The Happy Hour is a really nice touch. Regarding parking, I find it horribly expensive ($25 per night) because it is shared with 3 other hotels, and sometimes you nearly have to park backstage because it is full, so charging for it is not justified. The staff is friendly and accommodating when it comes to our issues, which is an excellent point in my opinion. I would conclude that it is a good hotel overall, but for short stays (2 or 3 nights).

  Oct 13, 2025
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  Great hotel

  Embassy Suites by Hilton Anaheim South 11767 Harbor Boulevard Garden Grove, California is an excellent hotel. Stayed there in August of 2025. Very nice. Evening reception is great. Hotel had a water leak in the lobby which was fixed the next day. Best breakfast buffet.

  Sep 02, 2025
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  Worst experience at any Hilton family hotel.

  First night we arrived, toilet wasn’t working. Called front desk , they sent up a tech. Got it fixed. 2 hours later it stopped working. I found a plunger in a red bucket labeled “tech” by the elevator and ended up doing it myself. So here I am plunging the toilet at 2 am just to using the facility. Ended up using the restrooms on the first floor. Called the next morning before leaving to Disneyland, was told tech would be in to fix it. Arrived back from Disneyland still not fixed, used restroom downstairs again. After the 2nd night we were switched room but had to wait until 10 am to start moving over luggage, elevators didn’t work properly on one side (only the up button was working )Which delayed our trip Disney trip heavily. Also on the day we were transferring over luggage to new room, my wife called and asked for the crib to be transferred to the new room. We have a 6 month old and toddler with us. NO CRIB IN NEW ROOM when we arrived back from Disneyland. Called front desk and they had no solution or response to the mishap and honestly didn’t care. Had to sleep on the floor to prevent daughter from falling off bed.

  Sep 01, 2025
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  Exceeded Expectations

  Stayed here for 9 nights for a family vacation to Disney. Honestly, we weren’t expecting much given the mixed reviews, but I’ve honestly found that most of the hotels around that area are pretty similar, catering to families and not luxury. Check-in was smooth. Our room was a 1 bedroom with a “fireworks view”. Room was comfortable, with a pull out couch in the main area, small bar fridge and microwave, and a table with 4 chairs. The bedroom was not massive, but large enough for us. There were also lots of electrical outlets and USB charging ports throughout the room. Hotel staff were generally responsive to requests over SMS or through the Hilton app. The breakfast is pretty much the standard Embassy Suites fare, with made to order omelettes, pancakes/french toast, cereal, bacon/sausage, oatmeal and yogurt/fruit. We appreciated that they generally let things run a bit past the 9:30 closing time, and never had an issue getting a table. We also used the laundry facilities a couple times - they are spread out on a few floors and cost about $4 per load (so $8 for a wash and dry). Access to Disneyland is fairly convenient. There is an ART bus stop right outside the door of the hotel where bus #4 arrives approximately every 30 minutes. Note that especially when returning from Disneyland, you can also take bus #3 which drops you off on Harbor Blvd about half a block away. We also made use of the hotel’s parking. Yes, it’s expensive at $25 per night, and yes some of the spots are a bit narrow. But there are a lot of spots and we never had problems finding a place to park. Even if there aren’t spots right in front, the parking wraps the whole way around the hotel. Despite the hotel exceeding expectations, there are still a few things that could be improved. The fixtures in the bathroom could use a revamp, as things like the toilet would sometimes keep running non-stop until you fiddled with the handle. The beds and pillows while not uncomfortable, have seen better days and could probably use replacing in the near future. We also enjoyed the pool area but it would be great if the hotel added some umbrellas for shade. Finally, there were a few mornings where the showers would not get hot enough - I suspect that their boilers are overwhelmed during times when too many people are showering at the same time. Overall, a good stay and we will definitely consider staying here again in the future.

  Aug 10, 2025
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  Needs a NEW MANAGEMENT

  Front Desk was difficult to deal with. I have to call Hilton Honors twice to get help to communicate my issues with the front desk. Front desk is not accommodating. This particular Embassy Suite located near Disneyland California about a mile. Majority of guest are goin to Disneyland/ Family reunion or a grand vacation. And, yet the front desk is not very helpful. No one is smiling when they are assisting you. Front desk does not even have a decor to show an inviting place to be. Their wall on the front desk is naked, just a wall. A SAD WALL. At one point the front desk hangs up the phone. It’s the morning shift that has sour faces. Considering the size of the hotel, they only have maybe 4 carriages. Breakfast not appetizing. I guess just fit for a FREE breakfast. I stayed at other Embassy Suite - Anaheim Orange and their breakfast was not this awful like this hotel. This hotel has a great location, comfortable bed n pillows, clean and although outdated but has no smell. I have 3 rooms reservation and one of the room 4912 has HAIR on the bed. We called the front desk was linens were changed. Date of stay for this room was July 29-31. The other rooms were #428 and #429 - stayed 6 days. July 27 - Aug 2. Parking space is very narrow. $25per night and parking is NOT SECURED. This hotel needs better management and marketing. Front desk needs vacation so they can loosen up and smile a little bit. You can tell they are not happy with management.

  Aug 06, 2025