Hotel Overview


Hotel Details

Hotel Advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

- Basic Wi-Fi for 4 devices per room

- 2 hours late check out based on availability  

- Transportation between Hotels & EL Cid Golf & Country Club

- Gym

- Access to El Cid Golf & Country Club

- Unlimited local phone calls

- Business center 

- Concierge services

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 4562 reviews
  • 5.0 star tripadvisor rating
    Great stuff at Club Élite!

    The employees in the Élite Club are always wonderful, especially Alejandra. They are ready and able to help with advice, reservations, suggestions for activities and more. Alejandra even provide a special dessert for my friend on her birthday.

    May 24, 2024
  • 5.0 star tripadvisor rating
    Relaxation vacation in Mazatlan,MX

    We had the best time here and so relaxing. The restaurants were great, service amazing, and the food was excellent. We enjoyed the adult pool every day, quiet and loved the breeze from the ocean. The weather was 80 to 84 degrees, perfect. We had zero problems and only praise for the great staff. Our room was comfortable, handicap accessible and slept great. No crazy noise at night, just peace and quiet. 5 stars for us, 2 years in a row.

    May 17, 2024
  • 5.0 star tripadvisor rating
    Moro Resort Stay

    Very beautiful resort to stay and eat. safe and it has access to the beach thru the pool. You will find activities to do for the kids and adults. This place can be very well spend with family or as a couple. The service is great. It’s worth what you pay for. Fernando takes really good care of you at the pool service drink and snacks.

    May 13, 2024
  • 5.0 star tripadvisor rating
    Great resort

    My stay was wonderful.We enjoyed watching the total eclipse. Beds were very comfortable. Had a little kitchenette. Stores just across the street. Close to several restaurants. Very reasonable price.

    Apr 24, 2024
  • 3.0 star tripadvisor rating
    Beautiful grounds but not well maintained

    The hotel and grounds were beautiful but the cleanliness left a lot to be desired. The large windows in La Concha restaurant were really dirty and never got cleaned all week. The stairs leading to our 4th floor junior suite were full of dirt etc and never got swept all week either. The floor in our suite was so dirty that our bare feet got filthy after one day.The sliding door was very difficult to open and close. There was something wrong on the track. Also it was not explained very well which restaurants were part of the All-Inclusive. We received conflicting information and were not told that there was a shuttle bus to take you to the ones that were further away. We spent a lot of time trying to find the restaurants on foot. When asking for help we could hardly find someone who spoke English. We did however really enjoy the two tours that we booked at our hotel, the El Moro. We were also disappointed and surprised that there was no Wifi unless we paid $12. U.S per day.

    Apr 24, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.