Hotel Overview

Uninterrupted Pacific Ocean views and convenience to Mazatlan's vibrant Golden Zone make El Cid Castilla Beach Hotel perfect for fun and sun seekers of all ages. Its vibrant location, variety of activities, and friendly service make it a tropical oasis for unforgettable getaways. This all-inclusive resort is nestled in the heart of Mazatlan's Golden Zone close to shops, restaurants, and bars.

El Cid Castilla Beach Hotel offers the perfect setting for unforgettable family fun and an array of daily activities. For sports enthusiasts, a variety of non-motorized watersports are offered including kayaking, Hobie cats, and boogie boards. Lounge under a Palapa hut on the beautiful sandy beach, take a dip in the pools, or sip your favorite cocktail at the swim-up bar. Explore the picturesque, colonial towns of Copala and El Quelite or indulge in a massage or spa treatment at nearby El Cid Golf & Country Club. A short stroll from El Cid Castilla Beach Hotel, the Golf & Country Club features a 27-hole Championship style golf course, nine tennis courts, and a full-service spa & salon.

For the enjoyment of younger guests, El Cid Kids Club offers a full day of fun featuring snorkeling lessons, Spanish and Mexican cooking classes, kayaking, water polo, and Mexican games. Each day offers something new!

Select from a variety of restaurants and lounges, featuring live entertainment and cuisine with international and American flair. Start your day with an energizing breakfast buffet at El Campeador restaurant. After a fun-filled morning of splashing around in the pool, revitalize with a delectable oceanside lunch buffet at La Alhambra or a cocktail and burger at the swim-up bar. In the evening, savor Italian fare at El Alcazar or attend a colorful cultural performance at La Pergola Dinner Theater.

*Mega Bucks is valid on golf, spa, shopping, a bay cruise, and other activities. Valid for all categories and all plans. One Free Mega Pass per room, per stay. Combinable with EBBs and existing promotions. No minimum of nights is required. Details of inclusions available at www.elcid/value/

Location

Beach
Mazatlan, Sinaloa, Mexico - Buelna (MZT) : 30 miles

Property Information

Year Built: 1982
Last Renovation: 2009
Accessible rooms: 2
Floors: 17
Total rooms: 500

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory The minimum check-in age is now 25. Valid passport will be required.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a Spring Break-free environment. 

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. College groups are not allowed.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

- Basic Wi-Fi for 4 devices per room

- 2 hours late check out based on availability  

- Transportation between Hotels & EL Cid Golf & Country Club

- Gym

- Access to El Cid Golf & Country Club

- Unlimited local phone calls

- Business center 

- Concierge services

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 2062 reviews
  • 4.0 star tripadvisor rating
    Third visit

    This is our third visit to this hotel. Rooms are clean and spacious albeit somewhat dated. The use of the two sister hotels is definitely a bonus. Food at the a la cartes is good with the Argentinian being the best followed by the Italian and Mexican restaurants. For breakfast the El Patio restaurant is perfect. Letecia and her staff do a great job of taking care of your needs and have fun while doing it. One sticking point is the $15/day fee charged at checkin. We were not informed of that until checkin. What is this fee for? Why is it not included in the price of the booking? This fee should be reviewed by the El Cid group and/or handled in a different manner. This may be a factor when considering future accommodations. I'd be interested in hearing from a hotel rep why this fee is in place.

    Apr 16, 2024
  • 4.0 star tripadvisor rating
    Happy to Rely on Trip Advisor Reviews for this Hotel

    We decided to see the total eclipse in Mazatlán in April 2024 but found that most of the hotels were either fully booked or had increased their prices astronomically. Not the El Cid Granada. They had rooms available, and the rates appeared similar to other non-eclipse period dates. I was skeptical at first. Why was this hotel different? Although the reviews and ratings on Hotels.com were rather mixed, the reviews and ratings on Trip Advisor were good. I went with the ratings and reviews on Trip Advisor. I always have placed a greater weight on their reviews than other sites and have been rewarded for it with good selections. The El Cid has a few hotels in the Zona Dorada. And if you stay at one, you get access to the services of the others including restaurants, pools, and beaches. A daily resort fee of around $15 USD gives you a yellow wrist band that allows access. Some of the other hotels are just steps away and another, the Marina is accessed with a free hotel shuttle. The Marina is the best property and has one of the best beaches. We were happy to have booked the El Cid Granada. It's one of the oldest El Cid properties and is set back from the beach, yet within a few minutes walking distance. It seemed quieter here than the other properties. We didn't feel like we were at a mega-resort here. We got a quiet studio, with a very nice kitchenette just above the pool area. Despite some prior reviews, we found the hotel to be very clean and well maintained. The service was excellent. The front lobby staff, like Eduardo were exceptionally helpful. This hotel chain certainly does its homework when hiring, training and maintaining staff. Location? Outstanding. Right in the heart of Zona Dorada. In probably the cleanest and most upscale part of the city. A brief walk to the northern end of the Malecon. A short 10–15-minute ride to the old city. Steps to some of the best beaches. And close to a good number of really good restaurants, breakfast cafes, and massage and wellness spas. We stocked our refrigerator with food from the new Fresh Market grocery store a few yards north of the hotel. We liked Mary's, and Rico's (good American breakfast) for breakfast, Taquito Grill and Sports Bar (good for lunches and watching basketball and soccer), Shangri La for some surprisingly good Chinese food, and Panama for some easy Mexican and western fare. Panama also has a chain of great bakeries throughout the city.

    Apr 14, 2024
  • 3.0 star tripadvisor rating
    Not Over the Top

    The Granada was comfortable and clean but needed some updating. Our studio room was very nice with a large table which we used for playing cards. We didn’t use the kitchen and probably a good plan because it was poorly equipped. No kettle to boil water, only one terrible knife which was so dull it was hard to slice a lime. I did like the big fridge which we used to store large bottles of water. I think you should NOT be charging for coffee or bottled water. Also because we were all inclusive many hotels provide a stocked fridge ( with beer/ wine/sodas). Even a nice bottle of tequila as a welcome gift would nice. Many places do that. I felt the Granada was on the low end of the rating scale.

    Apr 01, 2024
  • 4.0 star tripadvisor rating
    A good place to stay

    We have always enjoyed our stays. Great staff, 5 ala Carte restaurants, a number of buffets mean there are many choices for meals. This is an older hotel but is well maintained. The new Resort Fee may keep us from returning.

    Mar 25, 2024
  • 5.0 star tripadvisor rating
    Vacation

    The total staff was very helpful. I wnjoywd my stay and meals were very good. I would recommend my friends and family too stay in the hotel. And Maria who worked for nexus tours was also excellent also.

    Mar 23, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.