Hotel Overview

Dreams Sands Cancun Resort & Spa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Guests of all ages will find fun and excitement at Dreams Sands Cancun Resort & Spa. Ideally located on the white sand beach in Cancun's Hotel Zone, this family-friendly beachfront resort is within a short walk from great shopping, restaurants, and bars, and just fifteen minutes from downtown Cancun. With Unlimited-Luxury®, guests enjoy complimentary non-stop transfers, unlimited gourmet dining and top-shelf liquor, no wristbands, and no reservations!

Activities abound at Dreams Sands Cancun Resort & Spa. Relax in the Spa by Pevonia®, play a round of golf at Playa Mujeres Golf Club, or try out a variety of watersports, including kayaks and scuba diving (fee). Children will have fun all day long at the Explorer's Club (ages 3-12), where they can enjoy supervised activities such as arts and crafts.


Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Rainforest Alliance certification, as well as the Distintivo "S". The resort is also active in monthly beach clean-up programs, Planet Hour and Earth Day, plant and wildlife preservation, and the Amigos de Sian Ka'an program. Eco-friendly cleaning products are also utilized.

Location

Hotel Zone
Cancun International Airport : 14 miles

Property Information

Year Built: 2014
Total rooms: 414

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory On Wednesday, December 7, 2022, Hotel have reopened their extensive enhancement project. which included Enlargement and remodeled lobby area for guests, Refurbished of Restaurants, Bars, Garden, Pools and the new Fitness Center featured with 31 workout stations. The resort is pleased to begin welcoming back guests and debuting these new enhancements.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 11508 reviews
  • 5.0 star tripadvisor rating
    Love this place!

    If you want to enjoy beautiful turquoise waters of Caribbean Sea, stay in this hotel. This beach has little to no waves, Lots of beach chairs, cocktails keep coming and the staff is a bunch of happy people (please tip). Food is good, we upgraded to preferred level for premium alcohol. Beds are comfy, pillows are OK, rooms are nice. Only issue is - you can hear everything that is happening in the hallways and your neighbor’s rooms. Otherwise- 100% recommend.

    Apr 11, 2024
  • 4.0 star tripadvisor rating
    Amazing resort with a plethora of services and facilities

    This is the prefect resort if you want to forget about real life and responsibilities and just relax at the beach and enjoy life. The facilities are absolutely amazing. The pools are really well maintained as well as the beach front area. The service of the employees is above par as well. Variety of restaurants makes it an all stop shop. You will not want to leave the resort the entire time! The teppanyaki restaurant exceeds all expectations. I tried every restaurant and don't have a single negative thing to say about any of them. The food quality and quantity were great. The beach loungers get reserved very early in the morning. I would suggest taking a book or something and reserving one before starting your day. It gets very frustrating to see empty beach loungers all over the beach with noone occupying them. Make sure to get your spot in! The resort offers different activities almost every single day and it never gets boring. I would also call out Ricardo and Leilani for their superior service and help. They organize events all over the resort and their energy makes you want to join in! Try the beach volleyball! It's very fun! Only suggestions I have would be that the resort reserves the best spots for events only for people willing to pay for a bottle. They will not even let you stand close by to take photos and will keep pestering you until you move to the back of the area unless youve spent a big buck for their bottle service. Also, the women's bathrooms did not have any space to put your stuff down or hang anything when using the bathrooms. Considering that their entire customer base is wearing swimsuits and have to remove a lot of clothing to use the toilets, they should really have some shelves or hooks for convenience. You end up holding on to everything or having to put things on the dirty floor. Otherwise, this was a perfect vacation! We went for a week and I did not want to leave the place.

    Apr 08, 2024
  • 3.0 star tripadvisor rating
    Disappointed

    I got married here. The marriage was wonderful and those that helped us were great. The hotel was awful. They made me feel annoying and sad. Restaurant we had our rehearsal dinner (which we paid for btw) didn’t know about us so they told us to get in line or go somewhere else. I had to go get the wedding planner. This attitude is normal at all the restaurants. On our first day the buffet was closed for an event that you needed a reservation for. All the other restaurants had over an hour wait and they were in no hurry to help you. The upgrade and extra room we were promised didn’t happen. Put room was a disaster, and I asked for a sheet change in our wedding night and they didn’t do it. They also didn’t clean our room. The DJ we hired played for 2 hours not 3 because there is a quiet time cut off. Of course they didn’t tell us, or we would not have had a DJ at sll since he was very expensive and we lost half his time. But we still had to pay the full amount. All in all, they ripped me off and were rude to me when I brought 50 People and paid for a huge expensive wedding. Me and my husband are very passive so we let it go on the moment, but I wouldn’t recommend this place to get married or stay. You can do better for the price. However, my wedding planner, the spa ladies and the photographer were amazing. The hotel itself was the letdown. Oh and the DJ:(

    Apr 08, 2024
  • 5.0 star tripadvisor rating
    The best Kids Club!!

    I traveled to Mexico for the first time with my family and it was amazing, the hotel has an incredible view of the sea, the pools are very good and the staff is wonderful, they make you feel at home, my children enjoyed the kids club where the girls Elsy, Karla, Ariana Yadira and Yareliz made my children never want to leave. The activities they do with them are incredible and they are always attentive to them. Thank you very much. We will return soon.

    Apr 08, 2024
  • 5.0 star tripadvisor rating
    Quiet Paradise

    Gentle water with sandy bottom that you can walk out for a long way before it gets deep! We booked this resort based on its small size, value, its included water sports and variety of restaurants. It exceeded our expectations. It was clean, the staff were friendly and helpful. Everyone we encountered, the entertainment staff, waiters, bartenders, housekeepers, front desk, cleaners, made our stay memorable. We had partial beach front and waking up to the ocean and swaying palm trees made us feel grateful.The resort was well taken care of, exceptionally clean in all areas and in good condition. I would recommend this resort to people who like a quieter resort and who would benefit from the elevators within the hotel.

    Apr 07, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.