Hotel Overview

Dreams Playa Mujeres Golf & Spa Resort offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Experience Unlimited-Luxury® for the entire family at Dreams Playa Mujeres Golf & Spa Resort. Set aside the turquoise waters of the Caribbean Sea inside the exclusive gated community of Playa Mujeres, this all-suite property is located just ten minutes from Downtown Cancun and 35 minutes from the Cancun International Airport. 


Unwind on the gorgeous beach or take a dip in any of the three pools. Float along the lazy river (Preferred Club only) or grab a drink from the swim-up bar in the infinity pool. Daily activities include snorkeling, kayaking, Pilates, and more. 


Enjoy unlimited access to seven à la carte  restaurants, one buffet, a grill, and a gourmet cafe with an ice cream parlor. Grab a late night bite at Tides or enjoy 24-hour room service. Top-shelf spirits are available at nine bars and lounges. 

Nightly entertainment includes beach parties, live musical performances, and more. Also, as a part of Unlimited-Luxury®, guests have the opportunity to enjoy dinner at nearby participating resorts with the Sip, Savor, and See Dining Experience

Location

Playa Mujeres
Cancun International Airport (CUN) : 20 miles

Property Information

Year Built: 2016
Last Renovation: 2016
Total rooms and suites: 502

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Hotel Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 7610 reviews
  • 5.0 star tripadvisor rating
    Great Family Getaway

    We had been to Secrets resorts in the past, but this was the first time experiencing Dreams as we were bringing along our sons. We also traveled with another family with 3 kids of their own. Highly recommend this resort for a family getaway! We went in mid-April, which was off typical spring dates, so the resort did not seem overcrowded. Never a problem getting chairs by the beach or pool thanks to Alberto! He was an amazing beach/pool concierge. Pros: -Entire property is modern and clean -Plenty of pools -Food was good in all the restaurants. World Cafe was great for breakfast and we we really enjoyed Guacho (Brazilian Steakhouse). Also frequented Dolce for late afternoon snacks and post dinner ice cream -Staff: they were extremely friendly and helpful anywhere you went in the resort Cons (not many) -There are a lot of weddings at the resort. If you head to bed before 10pm, you will hear the music in your hotel room. That being said, we got used to it after the first night and had no problems falling asleep for the remaining nights. -Hibachi reservations are next to impossible to get. We were using the app right at 1pm (when they opened each day) and never could secure except for 9pm-10pm. -Beware that any items you purchase in gift shops are outrageously priced. Pack anything you may need (e.g. bandaids) to be prepared. -Mosquitos were not a problem except for 1 night. Most restaurants have bug spray available which was a nice touch.

    May 27, 2024
  • 5.0 star tripadvisor rating
    Simply the Best!

    Entertainment TEAM was awesome!! Something for everyone in the family. Can’t wait to come back! Always happy, attentive staff, Tony simple the best! Didn’t think I’d enjoy the water aerobics…..so much much!! Staff is beyond friendly!!!

    May 25, 2024
  • 5.0 star tripadvisor rating
    Until next time...we definitely will return!

    Dreams is hands down the very best resort Ihave ever stayed at. The staff is nothing short of amazing! They are all so kind and attentive. Tony is def one of our favorites! Hes such a cool guy..funny, helpful, always suggesting different activities with us throughout the day, and over all- super nice! This was my first trip here and we definitely want to make it a yearly visit.

    May 25, 2024
  • 5.0 star tripadvisor rating
    Dreams playa mujeres review

    Good food. AMAZING SERVICE. The entertainment team is friendly and does a great job. We enjoy volleyball, bicycling, canoeing, archery and lots of games and activities at the pool and for evening entertainment Black Jack and roulette with funny money.😊 All complimentary. Go see RENE and RAUL at Sun bar beach for great drinks.🍹🍸🥂🍺🍷 Beautiful beachfront and very little seaweed which gets cleaned on daily basis.

    May 23, 2024
  • 5.0 star tripadvisor rating
    10 days for a family of 4 with young kids

    This will be a long review. My husband, myself, 2 and 4 year old traveled April 13 for 10 days. A little background to this review, this was my 18th all inclusive to this area but only my 2nd with my kids. Pros The resort is a nice size. Not too big, not too small. Easy to get the layout and easy for kids to walk during the day, but not so small you sat next to the same people every day. The beach. It is beautiful. The sand is amazingly soft and white. The ocean was a bit choppy on the more windy days but the water was always clear. Sargassum was minimal. We did notice feces floating 2 of the days which was off putting. My kids ended up loving the beach so we spent most of every day there with stopping at the pools for the last hour or so of the day before going to get ready for supper. The room. It was spacious, we had a garden view suite with a king and my kids were able to share the pull out couch easily. I bought inflatable bumper pads to keep them separated and rolling out and they worked well. The STAFF! wow, this was a highlight and one of the reasons we keep coming back to the Cancun area. The staff here are so kind and friendly, especially to the kids! (This was not our experience in Jamaica). We have to mention Luis and Lucia at the Sands Bar for taking such great care of us for 10 days and chatting with our kids and making them amazing little drinks to "salud" with everyday! Also Beatriz who was the hostess at World Cafe. She was always so happy and excited to see the kids every morning and give them big high fives and wish us well for the day everyday as we were leaving. Everyone we met was friendly and would say "hola" walking by. The Hyatt app. It was so easy to request more towels, Sunscreen, pillows, water etc through the app and they were very punctual. I requested luggage pickup and they arrived in 7 minutes. We never tried room service so can't speak to that. Dolce. It was a nice treat to get the kids ice cream every day (sometimes twice!) And grab myself a coffee at the same time. I loved it! I won't make a cons list but the things that we did not love: The pools. They were so HOT! I know this is beyond their control but we found the ocean much more refreshing. We also found it hard to find quality shade around and in the pools and my kids are super fair so that's another reason we preferred the beach (we had a palapa everyday at the beach). The housekeeping. Our mini fridge was only done 4 times and I kept having to request more water and coffee and even with requesting, they only brought coffee twice (and only decaf). We also noticed housekeeping to left our empty water bottles more often than not, as well and randomly leaving 5 pillow cases in our bathroom one day. The pillows! I'm not sure if it's just because I'm getting old but my neck and back hated the bed and the pillows. I did request a couple of the others listed in the app but nothing seemed to help. The food. Overall it was good and you certainly won't go hungry but it was just a bit inconsistent. We ate at Tides for 3 days in a row for lunch and on the 3rd day they made the shrimp quesadillas with a processed cheddar cheese slice that didn't even melt. Just sort of changed shape. We ate at the Gaucho grill 3 times, Fusion twice, Maris twice (my personal favorite), and Tres Colores once. We forgot to try Mezes and couldn't go to Etoile. We did the buffet twice for the kids sake on days they were over tired and impatient. The buffet was not the best I've ever had but it was fine. Lots of fresh fruit and a ton of options. The drinks. Again they were just inconsistent. A mojito never tasted the same depending where you were. The Sands Bar and the Grotto bar had the BEST drinks we found and the mermaid bar had by far the worst drinks haha but again, they were drinkable just inconsistent. Ok, a true con. The weddings. They were gorgeous to look at during the day and evening but every night at 9 pm the music would start and it was so loud! We were in 7103 and it was so hard to get the kids to bed some nights. I'm happy I brought their sound machines to help drown out some of the noise. They also cleared out big sections of the infinity pool closest to the beach on multiple days for weddings so that was disappointing as well. All in all, we really enjoyed this resort and would definitely recommend.

    May 22, 2024

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