Resort Details

OnSite Dining
  • Bars
    - The Sand Bar, Beach bar.
    - Sea Legs, Swim-up bar.
    - The Grotto, Pool bar
    - Mermaid, Main pool bar.
    - Currents, Lazy River bar. 
    - Zen, Spa juice bar. 
    - Spin, Sports bar and discotheque. 
    - Interlude, Lobby bar. 
    - The Limelight, Theater bar. 
    - Preferred Club Bar, Exclusive for Preferred Club guests.
    - Hideaway, Preferred Club beach bar.
    - The Zone, Teens ages 13 to 17 years.
    - Crazy Straws, Kids ages 3 to 12 years. 
  • Dolce
    This quaint cafe offers premium coffee, pastries and a large variety of ice cream options, served in a casual and relaxed atmosphere. 

  • Fusion Nikkei Cuisine
    Modern, elegant and stylish Oriental restaurant offering Japanese cuisine influenced by Peruvian ingredients served a la carte. Hibachi tables for show cooking.

    (Fusion is temporarily unavailable )


  • Gaucho Grill
    Contemporary Rodizio with unlimited Brazilian appetizers, salads and meats carved table-side


  • L'Etoile
    Adults-only restaurant (13 years or older) 

    Fine French cuisine and signature chef creations. 


  • Maris
    Fresh Seafood, ceviche, seafood cocktails, catch of the day and more. Breakfast is available for preferred Club guests only. 

  • Mezes
    Gourmet Mediterranean fare in a Moroccan inspired ambiance.


  • That's a Wrap
    Bright and green eatery with cool indoor seating and a terrace for outdoor dining. Offering a variety of healthy ingredients to create a fresh salad or wrap to your liking as well as a variety of paninis and sandwiches.


  • Tides
    Snacks, hamburgers and hot dogs served poolside with indoor and outdoor seating. 


  • Tres Colores
    Savor Mexican a la carte fare in a traditional, elegant Mexican ambiance.


  • World Cafe
    A vast buffet specializing in local and international cuisine, with several themed stations.


On-Site Amenities
  • 24-hour front desk†
  • All-inclusive meal plan
  • Babysitting†
  • Beverage/cocktail†
  • Business center†
  • Car Rental Services†
  • Children welcome†
  • Coffee shop†
  • Complimentary wireless internet†
  • Connecting rooms†
  • 24-hour front desk†
  • All-inclusive meal plan
  • Babysitting†
  • Beverage/cocktail†
  • Business center†
  • Car Rental Services†
  • Children welcome†
  • Coffee shop†
  • Complimentary wireless internet†
  • Connecting rooms†
  • COVID test onsite
  • Currency exchange†
  • Elevators†
  • Exercise gym†
  • Hair dryer†
  • Ironing board†
  • Kitchenette†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Meeting rooms†
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Spa†
  • Whirlpool†
On-Site Wedding Services
  • Guests for Dreams of Love and Dreams Ultimate to 20.

† Fees may apply

On-Site Recreation
  • Archery
  • Beach
  • Children's pool
  • Children's program †
    • Explorer’s Club for Kids
    • Core Zone Teens Club
  • Fitness center on-site †
  • General
    Horse Shoes, Putting Green, Iceberg Float, Water Trampoline, Bubble Soccer, Basketball, Pickleball court.
  • Golf †
  • Kayaking
  • Snorkeling
  • Spa †
    For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia® will offer a sublime atmosphere inspired by Mayan culture. Enjoy a refreshing, invigorating and peaceful experience, complete with private showers, whirlpool baths, treatment rooms, a relaxation lounge, and a Watsu pool for underwater massage.
  • Volleyball
  • Water activities †
  • Whirlpool
Off-Site Recreation
  • Tennis court †
    Tennis courts (available for adults 18+ at neighboring Secrets Playa Mujeres)

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8894 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing resort with outstanding service

    My sister and I traveled once again to Dreams Playa Mujeres in November. We’ve stayed at this resort a number of times and every stay is better than the last! Service throughout the property is simply the best. Friendly faces everywhere. Loads of activities presented by the friendly, fun-loving entertainment team occur throughout the day. The entertainment team: Memo, Carlos, Jessica, Bryan, Sebastian, Carlos, Ricardo, Gustavo and Felix kept everyone busy having fun! You can stretch with morning yoga classes. Join in with games in the pools and on the beach from volleyball, water polo, water aerobics, to soccer. We had fun making “wish” bracelets and painting hats. While enjoying the sun and the water we really enjoyed the music of a sax player, a violinist and a couple of bands that played near the pool. The nightly shows were a hit for everyone. The guests we met were delightful to spend time with. Lots of wedding folks! It’s a great venue for weddings. Each evening music in the lobby bar was very enjoyable. We had a terrific time dancing and meeting people from across the world. Our spacious room on the 4th floor included a private balcony and a large balcony overlooking the grounds shared with 7 other rooms. It would be perfect for a group! America at the Front Desk checked us in and instantly became our friend. She is oh so special! She made us feel like the only guests at the resort! Hyatt is fortunate to have her on staff! Dylan from the Front Desk is so friendly, as well. We did not have to wait for a table at the restaurants. At the World Cafe each morning, Erik and his partner Alex greeted us so graciously and recalled our beverage order. Service with a smile. Sebastian was our friendly waiter in L’Etoile. Josue in Maris was so friendly and very fun as our server. And we learned Rames in Maris is a marvelous mixologist. We’ll be going back soon.

    Dec 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mario the bartender

    Mario was an excellent bartender! He has a talent mixing cocktails! Entertaining customers, and an all around great person to talk to!

    Dec 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Dreams is not only a name...

    Here for a wedding. The hospitality was absolutely amazing from the moment we arrived until the moment you leave. Juan de Bell es la última... He's the best.

    Dec 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place for any occasion

    Beautiful resort, great for family and friends. We only left the resort one time our entire stay, but I preferred just hanging out at the resort. Everything you need is there. They have a bar at every venue in the resort. The bartenders are very quick, and you typically don’t have to wait long for drinks. They have a lot of restaurants to choose from, and a great buffet. Also, they have entertainment every night, which is great for the whole family. You can really just enjoy your entire vacation at the resort.

    Dec 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Been to many hotels in the Caribbean region this one is one of the best

    The customer service at this hotel is better than first class the staff are amazing with special mention to Karen in the piano bar, all restaurant staff and the housekeeping team. The place is spacious, spotless and choice and quality of restaurants / food bars are top notch. The food is of the highest standard albeit the portions a little big for us Brits. We brought our golf clubs and played twice at the course which was exceptional. All round a fantastic experience. Would highly recommend.

    Dec 08, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

     

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

{{title}}

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.