Hotel Overview
Dreams Onyx Resort & Spa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
Travel to the gorgeous sands of the Dominican Republic, home to Dreams Onyx Resort & Spa. Perfect for singles, couples, and families, this resort offers luxurious accommodations and a range of exciting dining and entertainment options.
Enjoy the perks of Unlimited-Luxury®, which include 24-hour room service, unlimited top-shelf liquor, limitless dining with no reservations required, and more. Additionally, there's no need for wristbands! You can even visit nearby participating resorts and dine at restaurants, have a cocktail at the bar/lounge of your choice, or take in a show with the Sip, Savor & See dining experience.
With a variety of gourmet restaurants to choose from, you'll find that you never go hungry After your dinner, quench your thirst at several bars and lounges throughout the resort.
Activities abound at Dreams Onyx Resort & Spa, including sailing, scuba diving, windsurfing, and more. The addition of several amazing swimming pools allows for both relaxation and exercise in a number of areas throughout the resort. Take advantage of exciting activities by day and delight in the amazing entertainment offered by night. Kids will also love the activities and events offered at the Explorer's Club, while teens will enjoy the Core Zone - the perfect setting for making new friends!
Location
Punta CanaProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11383 reviews-
Good, Family-Oriented Resort
I stayed at the Dreams Onyx the week of Thanksgiving with my husband, my parents, my two brothers and my sister in law. No children in our party, but my oldest brother has special needs. My parents are members of Hyatt’s Unlimited Vacation club and my brothers and I are beneficiaries. Like other Dreams resorts in Hyatt’s portfolio, I think this particular resort is better suited for families with younger kids or larger family groups who want a variety of accommodations in a single resort. If it were just my husband and I planning a trip, we’d be more likely to select an adults only resort instead, but this resort was appropriate for our family’s needs for this particular trip. I highly recommend anyone staying here to upgrade to the preferred club - the quality of our stay would have not been what it was without the provided amenities from that upgrade. Rooms Between the seven of us, we all had the same Junior Suite sized rooms, but with three different set ups - my husband and I had a balcony pool view, brother and sister in law had a swim up, and my parents and oldest brother had a private pool facing the adults only preferred club pool. If you’re in the preferred club, the private pool option is definitely worth the splurge. We used this space often to hang out with our large group, especially when it was rainy or we wanted a break from the sun. Overall, the rooms seem dated and cosmetic touch ups are visible throughout. The bed was not very comfortable unfortunately. Something to be VERY mindful of is that the floors across the resort are slick, but especially so in the rooms which caused near slip and falls daily with the humid climate. Food & Dining Food quality and variety were hit or miss. Breakfast at the buffet was chaotic and during peak times food would be picked over or not replenished frequently. We discovered towards the end of our stay that the buffet at Breathless was much calmer and better consistency with quality. Options at lunch were extremely limited as well, especially if you wanted to eat any later than 12:30-1:00. The a la cart restaurants available at dinner offered much better options and better quality - Bluewater grill had an excellent short rib, the hibachi table at Spice was great and the Mexican offerings at Tamarindo were enjoyable. The taco truck by the water park is a hidden gem with great tacos. Service & Staff Overall everyone on staff was friendly and professional, but two people in particular went above and beyond for us daily. Our assigned butler was Alejandro, who was always so kind and generous with his time and attention. He made a point to message us every morning and check on us in person at least once per day. He treated us in too many ways to list them all, but in particular he was especially accommodating to my oldest brother with special needs. The other all star of our stay was Nelis at the preferred adults only pool. Not only did she provide impeccable service, but she was such a joy to get to know over the course of our stay. Nelis and Alejandro were hands down the highlights of our stay. Housekeeping was the main area of service that we encountered the most gaps. We never could seem to correctly guess when to be out of the room in order to allow housekeeping to come in - some mornings it would be as early as 8:30-9:00 when we were still in the process of waking up and other days we would come back from a late breakfast without our room being serviced. We also had housekeeping come knocking a couple times late in the evening for turn down/towels when we were already in the bed.
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Great Stay for Big Group - Preferred Upgrade Worth it!
We had a great time during our week here! Upon check in, we upgraded to preferred, which I definitely recommend. The preferred pool was very clean, elegant, and kid-free, with excellent servers who brought us drinks, food, and reserved our chairs for us. The preferred area also had their own lounge/bar area with snacks, and an air conditioned room in the buffet where you can also order a la carte. Overall, the resort was clean and had good amenities. Most of the rooms had a jacuzzi on the balcony, but the water didn’t always warm up. The dinners were good at the restaurants - the Mexican and Steakhouse were the best. You also can eat at Breathless for free, and the restaurants were a bit nicer there. The buffet was pretty good for breakfast, but I’d recommend the grille by the pool for lunch. The beach area was good for kayaking, snorkeling, and boogie boarding (for free) - just beware of the men with parrots charging $40 per person for a photo, and some other people trying to sell stuff. We mostly hung out at the pool, as it was much more relaxing. The waterpark with lazy river and water slides were fun too. Overall, great trip and would recommend.
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Great
Our first time in the dominican republic and my whole family loved it!! The food was good and the workers are amazing they really make your trip! Peter, Inoel, and Alvaro were amazing during our stay and made us feel so welcome. The only thing we would like to see were more night activities there were only so many options each night and if you didn’t like either you were out of luck.
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Punta Cana Fun
We spent a week at this resort for our son's wedding. We have been to other resorts in the DR, but I would definitely recommend this to anyone. I cannot say enough about the staff, everyone so friendly and willing to help you in anyway that they can. Alero and Noelyis at the main pool bar were awesome working hard always with a smile and a "hello everybody" The wedding took place on the beach, with the reception around the main pool. It was an absolutely beautiful night and perfect in every way. I wouldn't hesitate to go back
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Pre-Holidays Getaway Success
We had a great time on our trip! The staff at Dreams Onyx was the highlight for sure!! They made us feel so special and taken care of! From our Butler (Nelson) to the pool bar staff--Alejandro, Carlos and (my favorite) Nellie to our excellent housekeeper Monica, the service provided was above and beyond!! The hotel is in need of some updating in some places, more storage in the rooms to unpack would be great as well so I hope that Dreams is planning some remodeling soon. In addition, we did not realize that there would be so many children in the Preferred Club areas, like the preferred club bar. I mention this only to assist other travelers who prefer a more adult only experience. Breathless is next door and is adults only throughout the resort. We took advantage of this option for dinner several nights and it was a much better dining experience for those of us traveling as a couple without children.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.