Hotel Overview

Dreams Natura Resort & Spa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Inspired by the surrounding Mayan jungle, Dreams Natura Riviera Cancun offers a unique Unlimited-Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature, including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Or play at the infinity pool complete with a waterslide.

Location

Quintana Roo
Cancun International Airport (CUN) : 12 miles

Property Information

Year Built: 2020
Total rooms: 553

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Hotel Details

Amenities

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Activities

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General Policies & Fine Print

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 2931 reviews
  • 5.0 star tripadvisor rating
    Best dinner experience

    My stay at Dreams Natura Spa and Resort has just been nothing but amazing. Especially at the Oceana restaurant. The food was amazing, the service top notch. Our server Daniel Uribe was out of this world. Right away he got us the appetizers right off the bat, so we got to try everything. Our food was delicious and came right away. He pick a wonderful tasty drink for us, it's like he knew what we wanted without even asking. We have someone with dietary restriction and he made sure she was taking care of. He was entertaining and fun. He even made us a special dessert.

    Apr 20, 2024
  • 5.0 star tripadvisor rating
    Best experience you’ll ever have

    Daniel Uribe at Oceana is the best! He’s funny and quick on his feet! Had the best dining experience the whole trip. He made sure my mother’s dietary restrictions were meet. She is the pickiest eater and she was floored by his service and speed. We will definitely be back before the end of our trip because he’s the life of the party!

    Apr 20, 2024
  • 5.0 star tripadvisor rating
    Amazing dinning expeience

    People really do make the resorts. We had an amazing experience throughout our stay.Food was delicious everywhere and staff were helpful and caring especially as we were working with a fussy 2 year old. Best dining experience by far was at the Oceana restaurant where Daniel Uribe gave our family an experience we won't soon forget. Between sweeping the table full of appetizers, getting drinks we had never tasted before that were delicious and a desert made at the table; there is nothing more you could ask for. Friendliest and so joyful, got our kiddo their meal first so he was happy and full not crying waiting for our multiple courses to come out. We can't thank Daniel and Jorge more for the wonderful meal.

    Apr 20, 2024
  • 2.0 star tripadvisor rating
    It was a bad experience. So far than other Dreams.

    The service in all amenities is poor. Long time to dinner at teppanyaki, one hour after your time booking. Rooms not beautiful. Client service and concierge is not like other Dreams. The pool is too small than other facilities of dreams. 2 o 5 stars.

    Apr 20, 2024
  • 4.0 star tripadvisor rating
    Natura was a nice relaxation

    We went to Natura to celebrate my father’s 70th birthday. Had 6 adults & 4 kids (all under 6 years old). They handled a 10-person dinner at Oceana as well as I could’ve hoped for. Gabriel was awesome & even sung a beautiful song to my family. Also want to say Thank You to Daniel Uribe at Oceana. He was our waiter for our first dinner. My son loves salmon, but it wasn’t on the menu. He was able to produce a salmon fillet for my son. He was very thoughtful during the entire meal. Probably our best waiter over all the 12+ trips we’ve had to various Secrets/Dreams resorts. Beach was ok, but I’m not a huge beach person. The sargassum picked up the last day we were there. It didn’t smell though, so that was nice. Pool was refreshing. Swim-up bar could use an additional bartender during peak hours. Water slides were great, even with the occasional maintenance. The Aerial Glider at night was super fun. I wish it had more consistent hours of operation. There was some maintenance construction at the base of the lobby stairs. That was the biggest inconvenience, but it’s understandable. Overall, had a great time. It was our second time at Natura & was very comparable to the first time. We’ll come back again, but we like to try other Dreams resorts too. FYI, the Dreams Macao Beach in Punta Cana is our favorite.

    Apr 20, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.