Hotel Overview

Dreams Huatulco Resort & Spa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Dreams Huatulco Resort & Spa, perfectly placed on Tangolunda Bay, one of the largest and most beautiful bays, is a sanctuary of both leisure and adventure for families, couples, singles, and friends. Enjoy endless day and night activities and all the privileges of Unlimited-Luxury® where everything is included. 

All rooms and suites boast amazing views, elegant design, and comfort. Amenities include a private terrace, satellite TV, DVD player, complimentary daily refreshed mini bar with soft drinks, juices, bottled water, and beer, 24-hour room service, and other lavish luxuries. Upgrade to a Preferred Club room and receive exceptional services and world-class amenities. 

Pristine pools, oceanfront Jacuzzis, and numerous land and water activities leave nothing to be desired. Kids love their time spent at the fun-filled, supervised Explorer's Club. Relax and rejuvenate in the Dreams Spa by Pevonia, complete with state-of-the-art treatment rooms, oceanfront cabins, fitness center, and a beauty salon. Dining options include six international gourmet venues and six friendly lounges, all serving unlimited premium beverages. Evenings will bring live shows, parties, and dancing.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds Green Gold Certification, Earthcheck Golf Certification, and the Distintivo "S" for best practices in tourism projects that deal with environmental and eco-friendly practices. 

Location

Bahias de Huatulco
Huatulco International Airport (HUX) : 14 miles

Property Information

Floors: 6

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

No Show Policy:
  • No Show Penalty: 100% of balance due Applies: Sunday - Saturday 05May16 - 31Dec50

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 7942 reviews
  • 5.0 star tripadvisor rating
    Dream on

    ALMA in the buffet is AMAZING!!! She works harder than anyone else there by far. Super friendly, very polite & professional. I can't wait to see her on our next visit. GLORIA kept the beach bar washrooms & stairs pristine. She had surgery 2 weeks prior & came to work everyday with a big smile. Gloria doesn't speak English. Her excellent skills kept the washrooms spotless & the stairs pristine. I felt guilty walking on them. Sexy GABRIEL gave us a great water aerobic workout everyday. Super fun & energetic. NEF is the perfect beach visual. Not sure where he finds the time to work out to maintain his body. He did our water aerobics one day & OMG I wasn't expecting a HIIT class. Love the Hawk Men with their birds. The young bird gets a little distracted, but it's fun watching the master looking for him. Can't wait to return!

    Apr 12, 2024
  • 3.0 star tripadvisor rating
    lovely location

    Overall: I would return for the location and the beautiful beach and infinity pools but personally the food/drink likely would deter me from returning and I would be inclined to try somewhere else instead. Celiac: I messaged before hand and can say communication was the fastest, I have received and accurate. They told me they had gluten free soya sauce, pasta and sometimes pizza. They did not mention to get little Celiac cards which the concierges sent after inquiring about pasta. They did have gluten free soya sauce at the Asian which was nice. They seemed to be knowledgeable about the menu items and there was always a selection. We went twice to the Italian and the first time I had them call down and check earlier in the day and while they did have GF pasta, my husband wanted another bowl as his spaghetti was very small they said they ran out. Pretty sure it wasn’t running out but more they just didn’t want to go to the trouble of making another batch. This night we had fantastic service. I (not the celiac) thought the food was just meh. We got bread with oil and vinegar beforehand, quick to take orders and receive etc. The second night I had again talked to concierge to ensure there was pasta and was told yes there would be. When we went to order they said they had none so we persisted a bit and they finally came out and said they did in fact have some and they would make it. This night we didn’t have the same service level. A very loooong wait for everything else. My husband is asymptomatic so we never really know but they were knowledgeable which is nice. Check in: I loved the check in process, no wait, super fast and efficient, son in law left phone on transport and it was back within 15 minutes. Room: We got 2 rooms which we requested close together and we were 2 doors apart which was perfect. Both had jacuzzi tubs and they both worked however ours had to be worked on a couple of the days but it always worked in evenings so no issues for us. We used them every night and we loved this option and were surprised not many others were being used. The only downside is that it takes a long time to fill. Our room overlooked the adults only pool and I feel that perhaps that section of the buildings could also be for rooms without children as the child next door was screaming bloody murder around 12:30. Our daughter heard it and recorded it and it was so loud you could easily hear it from the recording plus guest on the other side had a HUGE fight and they had to call concierge twice to tell them to keep it down. Our room we didn’t hear it but one morning the people on the other side were on the phone before 6am and talked so loud. I never understand why people need to talk so loud….at anytime but especially in the AM. We are early risers but still no one wants to hear that. Shower pressure was top notch and I appreciated the rain shower head and the hand held nozzle but with no door I accidentally sprayed all over the mirror while washing my hair…whoops. Food: As other stated this place was just ok foodwise. We didn’t go hungry but found everything was just a little off hitting the mark. Surprised how little fish there was. The only items I would note is the fried ice cream at Asian, the taco bar at El Patio and the coconut ice cream cones at the café. The egg station in the morning was good too but standard. No fresh tortillas being made but they did have tortillas. Lunch at the grill they had calamari, mahi mahi and mussels. They used garlic butter which I cannot have but the lady working took very special care to make me some mussels without. I just didn’t want to be a bother to others so only had it once. The burgers were not terrible either. We ordered room service one night and were trying to only order fries as everything else had gluten but were told can only order chicken fingers and fries. Might have been language barrier but thought that was odd. Lobby Bar: We liked this in the evenings but like others say not enough seating. Bartenders were quick. Other bars: the one by the adult pool was always busy and its so small. I felt bad for those working there. They had to cover both the adult pools and they busted their butts. They should have a mini mobile station in the middle area that just had a beer keg or something like that to less the load of the others. The bar by grill was always quick and easy to grab a drink, same with by the towel bar. We went to the club one night, mainly just to see it, and it does smell really bad but there were a lot of people in there which we were surprised. We only stayed maybe 10 minutes as it wasn’t our thing. Pools: The infinity pools were amazing. Towel game was a joke which we did not partake in. We were adults only, thankfully, so we were happy with the pool off to the side and when we wanted the main pool we moved. We were up early one morning for a tour and ALL the chairs were taken with people sitting in them by 5:30am….people were setting alarms to get chairs…we were shocked. Been to dozens and dozens resorts and have never seen this before and would never do this. We took floaties and loved that there is a compressor by towel area. I also think there should be another towel table on the adult side but not a huge deal. Beach/Ocean: Bay was UNBELIVEABLE such a pretty little area with the rocks in the water and the Mexican flag. Ocean was warm and fun to play in. Secret beach was lovely. No sand shoes needed as the sand is course but still nice. On the left side of resort fish come right up to shore and one took more than a nibble and drew blood. We went a few times and this didn’t happen to anyone else so not a huge warning just my bad luck. Volleyball was an absolutely joke. We have never seen a game being dominated by the entertainment staff. There was a line of 7 or so guest but instead the staff were playing until people lost interest and left and those that did stay, they just added themselves and then dominated the court making it zero fun for anyone. My husband who almost always plays daily but this trip just the one time as it was no fun. Gym: The gym was sufficient. We ran a few days as it was pretty hot in the gym and then did a little beach workout to mix things up. General: The area was lovely. We went to watch the NCAA games across the street and the Canadian hockey games were on as well. Area felt safe. We got bug bites but more at the end of the week. I had brought lotion but the little buggers you can’t tell until its too late.

    Apr 10, 2024
  • 4.0 star tripadvisor rating
    Wonderful return

    We had the most wonderful return trip to dreams huatulco! This time we travelled with our seven year old and she was treated so well at the resort. Big shout out to Jose at the world cafe who made our daughter feel extra special the entire stay. We upgraded to the preferred junior suite with jacuzzi, more for the room type than the preferred amenities, but everything was fantastic. Our room was cleaned every day, we ate at the world cafe for breakfast and sometimes lunch and always found something to eat. We ate the seaside and himitsu several times and had great meals at both. The pools are amazing, as is the beach! You can’t beat the Huatulco heat! As an off resort activity we went to the Arroyo waterpark and had a great afternoon enjoying the amenities. We will be back!

    Apr 08, 2024
  • 4.0 star tripadvisor rating
    The World Cafe Staff Team

    Clean resort, many good food choices, professional and caring people. My husband and I enjoyed a long stay at The Dreams Resort. The main reason we enjoyed our vacation was the staff. For example, Diana and Paty welcomed us each morning to The World Cafe. They had warm smiles, worked efficiently and exhibited a calm presence. This was notable as this is the main restaurant and can be extremely busy. I appreciated the tranquility they presented as it set a positive tone for the dining experience. Each of them also took time to learn our names and table preference. I was impressed at their attention to detail.

    Apr 07, 2024
  • 3.0 star tripadvisor rating
    Great weather, Average food.

    Travelled here in early April 2024. The good-weather is pristine each and every day. The adults only pool is remarkable. The pool service is consistent. The hotel grounds and room were all clean. The staff are wonderful and always want to please. The average-entertainment is meh. The bad-food quality, variety, and food temperature. In sum, buffet is Cuba-like. Load up on the fries. No bagels at brekkie? C’mon. Run out of bacon? C’mon. Restaurants for dinner all had limited choices. We travelled and booked a preferred club reservation. This couple will ‘prefer’ another destination.

    Apr 06, 2024

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