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3346 reviews-
older rooms
Rooms could definitely use some renovations. Air conditioner was horrifically loud. Patio door was sticky and had to ask the front desk 3 times before it was fixed. Once I got the manager involved, though, she was professional and apologetic and it was fixed the same day. Many of the housekeeping staff do not speak English so that made it difficult to ask for towels, service, etc. Silly wristbands that you have to leave on from beginning to end. Laundry machines cost $2/wash, $2/dry, plus $2.75 for detergent, yikes. But it was right across the street from the beautiful beach. Just go early if you want to get a palapa. Infinity pool was very nice too. If you rent a car (which we did since taxis get very expensive) be aware that parking close to your room may be limited. Oh one other thing...the concierge. There was something very fishy going on there. They were very possessive of guests ("ask for me, you are assigned to me") and they acted a lot like commissioned salespeople. They will try to get you to sign up for the timeshare sales pitch. First time in Aruba but definitely won't be our last. But I think next time we would choose somewhere else to stay. Divi Village Golf was good but nothing special and there just wasn't a tremendous amount of value there.
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Very relaxing, great location and staff were very helpful. Rooms were clean and roomy
The rooms were clean and roomy, staff and pools were great. The down side was no evening activities, other than casino and very expensive! The food at the infinity grill was great, but we never found a great breakfast venue, except for Santos and DD near the casino. We loved Driftwood Restaurant downtown for dinner.
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OK resort, room for improvement
We went through a time share and enjoyed ourselves, but this resort could be so much better. 1. The staff was not very helpful. I understand things are on “island time” but no one seemed to care about any issues. We ordered a crib for the room in advance of the trip (and called to confirm). We had to ask multiple times at check in about it and it didn’t come until I went to the front desk at 9 PM to ask for it since it was way past bedtime and they were so rude to me. There are iguanas next to the pool which is nice, but iguana poop not cleaned up in a timely way. I even pointed one out that wasn’t near the iguanas and she just told me someone would clean it. I ended up having to put a cup over it because my toddler touched it. No one cleaned it up for hours. 2. The pools are very large and relaxing. The water slide was the star of the trip for my toddler. However, the entire ground around the whole pool area is burning hot. So hot that you can’t walk at all without shoes. Everyone put sandals next to the pool stops or was running unless they had shoes on. My son burned his finger on it from holding to the edge of the pool while swimming and got a blister! Bring swim shoes. 3. The rooms are large but not anything special. Plenty of room if you have a family but it didn’t feel clean. I liked that there was a full kitchen and table for eating. Weird ceiling vents in rooms looks like it’s never been cleaned. As an FYI, there is only full housekeeping once a week. They otherwise change towels and garbage. I wish they would give guests access to vacuums or other cleaning supplies. It doesn’t make sense to have a kitchen and food in the room but no way to clean it. 4. The beach was nice. It was across the street from the resort. So from the farthest rooms about an 8-10 min walk. They also have golf carts if you call. There should be towel stands at the beach. It was very annoying to only have one towel stand for the entire resort.
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Amazingly beautiful
The bellhop and resort staff were amazingly friendly. It was very welcoming. They took care of us, as far as every taxi ride, excursion, and needs that we had and made sure that we were well taken care of while we stayed at the resort. 10/10 would recommend.
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Do not go here if you want an all inclusive. Beautiful, but not worth it.
I could not recommend Divi Golf any less. This is NOT AN ALL INCLUSIVE. We paid for the all inclusive, which did not include any cans, no takeout, and no delivery to room. I asked for a can of Coke and was told no, as only tap soda was part of the all inclusive. You also cannot get a shuttle, they should not advertise that you can. They never showed up when we called, or wouldn't drop us off at our room if we were able to get one. The service was also incredibly slow at every restaurant and there were a lot of upcharges. Couldn't even get the local beer as part of the all inclusive, it included an up charge. The pool also smelled of garbage. Our power went out one night and they called and told me to fix it, and made me do the fuse box work myself. I've stayed at a few all inclusives, and this was the worst, as well as one of the more expensive ones. The food was delicious though!
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