Extra Value: Daily breakfast buffet included.
Family: Kids under 12 Stay Free when sharing existing beds with adults.
This 5-star hotel is situated in an excellent location, just 3 km from Tobias Bola–os airport and the center of San Jose, Costa Rica's capital.
Located in a quiet residential area, only a short distance away from tourist and shopping areas, Barceló San José Palacio provides an amazing panoramic view of the city and mountains. Barceló San José Palacio enjoys the conveniences and services of a first class city hotel, but also a wide variety of leisure activities including a spa, small casino, and sports facilities.
Activities are never in short supply. Bosque Bar features live music. During the day, guests can partake in sports at the two tennis courts and the gym.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a Spring Break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Service Charges - Maid: per room, per night, payable directly to the hotel.
Bellman: per person, per stay, payable directly to the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating2314 reviews
I was on a vacation trip and stayed for 7 nights. Free transportation from airport-hotel-airport. It is a beautiful hotel with great customer service from all team members of the staff. Great food. It was a great experience to stay at Barcelo San Jose.
To be avoided
Has probably been a nice hotel in the 80’ but very far from today’s standards. Rooms are noisy as the windows have no acoustic isolation at all while the vicinity is quite noisy (highway nearby). Bed should have been changed years ago. Management is unreliable.
Customer Service is beyond terrible
I stayed there with my boyfriend one night previous to my birthday. They said check in was at 2pm, wasn’t able to get in the room until 2:30pm because it wasn’t ready. Breakfast is always good at the place but today ( October 9th) it was Poor didn’t have variety as it normally would. When I left I realized I’ve left a personal belonging. When I called in the night this lady at the reception was so rude it was unbelievable. She was bothered because I asked her if she could send someone to go look for my stuff. Or at least write a report so that the cleaning lady could go search in the morning. Left me on hold for 15 minutes and did absolutely nothing for me, but to argue and give me a bad attitude. Sometimes business go down not because of the owner’s fault; but for the employees that hate the job and treat customers poorly.
Great place to stay
We enjoyed our time staying at Barcelo San Jose. And really enjoyed the buffets for breakfast and the great fish at the pool bar. The staff at the hotel are great and the place is very comfortable. We will always look to stay at Barcelo when we can.
Awesome hotel w/ a great pool, view, dining, & location!
Simple awesome! We just stayed here for 11-days on our honeymoon & loved this hotel! The receptionists, housekeepers, cooks, bartenders, servers, lobby piano-player, karaoke host...EVERYONE was awesome and put up w/ our shenanigans w/ patience and kindness! Our room was large (w/ a soft king-sized bed), comfortable, had a great view, excellent A/C, and was cleaned regularly. HIGHLY RECOMMEND :)