Resort Details

OnSite Dining
  • Capri
    Enjoy a variety of Italian cuisine. 
  • Don Quijote
    Serving Spanish specialties. 
  • Kyoto
    Enjoy a delicious sushi bar.
  • La Fuente
    International buffet.
  • Los Arcos
    Grill-style dining offering a variety of steak and seafood. 
  • Various Lounges/Bars
    - Aqua Bar, located near the pool.
    - Snack Bar.
    - La Cantina Bar serves the best tequila in the region, plus Mexican snacks.
  • Various Restaurants

    Please note: operating hours, dress codes and reservation requirements may vary.  Please contact hotel directly for specifics.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking†
  • Game room
  • Golf, Offsite†
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • This resort can handle it all, big or small. The designated wedding planner will help you make that special event truly one to remember.

    Please contact the front desk for more info.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Children's pool
    There is one children's pool onsite.
  • Children's program, onsite
    Children's facilities include one pool with a water slide, a playground and the Barcy Kid’s Club. The list of activities includes: Handcrafts, video games, table games, coloring books, music, movies, painting, games at the pool and the beach. Little ones from 5 to 12 years old can take part of this club, which has daily supervised activities.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There are two outdoor hot tubs. 
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Water aerobics, water volley ball, water polo, snorkeling, boogie boarding and kayaking.
  • Pool
    There are 4 onsite swimming pools. One sports pool, two family-friendly pools and one children's pool. Some of the pools also include swim-up bars. 
  • Spa †
  • Steam bath
  • Tennis court
    The resort has one tennis court onsite.
Off-Site Recreation
  • Golf †
    A golf course is located within 15 miles of the property.

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 10922 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love this establishment and this is our 4th time here. We recommend it to all our friends as a comfortable and friendly

    Cesar Lopez was so fun and upbeat as he went over and above to make sure we had everything we needed. I remember him from 5 years ago. Truly the kind of employee that encourages return visits.

    Nov 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Cesar

    Cesar Lopez was my favorite part of the experience so far. So friendly and knowledgeable. The resort is beautiful. My family and I really love it here.

    Nov 10, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Get away

    It was nice. I wish there were more things to do or places to walk and see. The beach was small and needed more activities.

    Nov 10, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not happy

    We were not given back credit we deserved , hotel was ok, but the staff did not help us with our problem

    Nov 10, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Much to offer...but some things to improve

    This resort is beautifully situated. The grounds and main areas are very well kept, but many rooms are "tired" and in need of attention to simple, basic things. The food is average; the wines are well below that. Staff are attentive and friendly, but very many - in key public positions - do not have even a basic knowledge of the English language. Overall, it is a very enjoyable place to spend a week or two!

    Nov 09, 2025
Hotel Advisories
  • AdvisorySpring Break groups, unaccompanied minors or students without an adult chaperone will not be allowed at this hotel. You must be 18 years old to check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:
    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.