Resort Details

Dining
OnSite Dining
  • Capri
    Enjoy a variety of Italian cuisine. 
  • Don Quijote
    Serving Spanish specialties. 
  • Kyoto
    Enjoy a delicious sushi bar.
  • La Fuente
    International buffet.
  • Los Arcos
    Grill-style dining offering a variety of steak and seafood. 
  • Various Lounges/Bars
    - Aqua Bar, located near the pool.
    - Snack Bar.
    - La Cantina Bar serves the best tequila in the region, plus Mexican snacks.
  • Various Restaurants

    Please note: operating hours, dress codes and reservation requirements may vary.  Please contact hotel directly for specifics.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking†
  • Game room
  • Golf, Offsite†
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • This resort can handle it all, big or small. The designated wedding planner will help you make that special event truly one to remember.

    Please contact the front desk for more info.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Children's pool
    There is one children's pool onsite.
  • Children's program, onsite
    Children's facilities include one pool with a water slide, a playground and the Barcy Kid’s Club. The list of activities includes: Handcrafts, video games, table games, coloring books, music, movies, painting, games at the pool and the beach. Little ones from 5 to 12 years old can take part of this club, which has daily supervised activities.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There are two outdoor hot tubs. 
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Water aerobics, water volley ball, water polo, snorkeling, boogie boarding and kayaking.
  • Pool
    There are 4 onsite swimming pools. One sports pool, two family-friendly pools and one children's pool. Some of the pools also include swim-up bars. 
  • Spa †
  • Steam bath
  • Tennis court
    The resort has one tennis court onsite.
Off-Site Recreation
  • Golf †
    A golf course is located within 15 miles of the property.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 10566 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience!

    The hotel had great activities to do if you didn’t want to just stay in the pool. Alba, Alma, and Fernando with the activities were really nice. All employees were super nice and accommodating!

    Jun 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Max entertainment review

    Maximiliano and Dafne were amazing. They invited us every day for every event and super welcoming super nice super caring

    Jun 13, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Little entertainment , snooze

    Swim up bar - family crowded stairs in kids pool messy. Adult's pool boring no music or games . No waterfalls . Teen party , booming through the floor till 11 pm . OK food . checked out , wanted lunch , waiting transport . Told it $ . Staff and room great

    Jun 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family vacation

    The vacation was amazing! I paid for the premier service and it was the best we could of done. The bartender Cesar Lopez at the premier lounge was the best! He made us feel at home! He was very personable and fast! He was always pleasant and even if we didn’t want anything we would stop by!

    Jun 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Loved staying here

    Beautiful grounds, loved the premium level view and room. The restaurants have great food. The cantina drinks are THE BEST! All the staff is amazing. The beach is nice, but there is no drink or food service on the beach. There are a lot of fun day activities and great night shows. We loved the pools. I would easily stay here again.

    Jun 09, 2025
Hotel Advisories
  • AdvisorySpring Break groups, unaccompanied minors or students without an adult chaperone will not be allowed at this hotel. You must be 18 years old to check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:
    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.