Hotel Overview

2019 Resort Added Values
Extra Value: Receive up to $1000 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).
Honeymoon: Room upgrade to Premium category (based on availability), Petit fours and bottle of sparkling wine in room and Romantic Continental breakfast in bed (reservations required).
Family of Five: Families of five may share the minimum room category with existing bedding (two adults and up to three kids 12 & under).

The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.
The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

You'll feel as if you've walked into a dream when you enter the crown jewel of the Barcelo Maya Beach resort complex: the luxurious all-inclusive, Barcelo Maya Palace Deluxe.

Every room at the Barcelo Maya Palace is a suite inspired by the local colonial style where every corner has its own unique and exclusive personality. Hungry? Not with a selection of eight distinctive, elegant restaurants awaiting you, including a choice of French, Caribbean, Asian, Brazilian, and Mediterranean cuisines to satisfy every appetite.

Kids are cordially invited to the Barcy's Kids' Club for fun activities all day, the Teen Club for kids over 12, the children's waterpark, and the miniature golf course. Is relaxation your goal? Step back in time into the 16,000-square-foot U-Spa inspired by Mayan philosophy, with a spectacular Temazcal, a Mayan steam bath.

Stay on the move with an activities schedule that is new every day. Grab your team and head to the professional soccer field or stop by one of the nine lighted tennis courts. Challenge a friend to some basketball or try your hand at archery. Dive into the sparkling ocean for some kayaking, windsurfing, or catamaran sailing!

Need a rest? Just lay back by one of two impressive pools or lounge in the Jacuzzi. If you're a night owl, be sure and to check out the dynamic live show and then take the complimentary Express Maya Train to Jaguar's disco to dance until the wee hours of the morning!

Guests of the Barcelo Maya Palace Deluxe can enjoy full access to the services and amenities of all hotels that make up the Barcelo Maya Beach Resort complex. Stay at one, play at all! It's all here.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.
Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 2007
Accessible rooms: 8
Floors: 3
Total rooms: 756

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 11631 reviews
  • 5.0 star tripadvisor rating
    Beautiful Vacation Amazing Service

    One of the most memorable vacations I have taken! Beautiful resort and Amazing workers. I was lucky to be taken care of by two amazing servers, Daniel Romero and David Guzman. Just because of their wonderful attitudes and amazing service we definitely plan on coming back and recommending this resort to everyone we know. We made a connection and a friendship that will last a lifetime. Thank you for such an amazing vacation at Barcelo Maya Grand Resort Palace.

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Amazing Family Vacation 😍

    My family and myself recently traveled here for a family vacation. I am in love with everything about this resort! I was expecially impressed with the wait staff at the buffet. David Guzman and Daniel Romero were exceptional. They made us feel like family. I recommend this resort on their service alone! Will definitely be telling all of my friends and family to come and visit! We have already booked our trip back for next summer!!! Amazing Amazing Amazing!!!

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Amazing service

    My family and I went on a vacation and the service at the mirador buffet was top of the line! Two amazing waiters that caught our attention was Daniel Romero and David Guzman. They made all of our dinners feel like it was a 5 star restaurant! Our first night here they clicked with our family and we came every night just for their amazing service and attitude. They are amazing workers and really made our stay here memorable. Will definitely be coming back to the Barcelo Maya Palace Resort! Most definitely recommend to everyone!!

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Amazing Service

    Waiters David Guzman Daniel Romero Floricel Vasquez these gentlemen from day one treated us like family. They were professional, polite, efficient, friendly a d provided us with the above and beyond service. Each day they worked their butt off,but always had a smile on their face !! On a scale from 1-10,we would rate them 15! We are so pleased with the resort's service and because of the service provided by these gentlemen, we will definitely plan to return to the Palace resort and we will RECOMMEND Barcelo Palace to all of our family and friends. My sister will turn 60 years old next June and all the family wants to come celebrate her birthday, I will highly recommend the Barcelo Palace resort. Excellent food, friendly staff, clean, elegant and beautiful!!!

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Another great stay!!

    Angelica Acosta at the Coco bar was great!! So was Juan from the Theatre Bar! All staff was awesome will be definitely returning for a 3rd visit Can’t say anything negative about our stay. Buffets were great & service as always was awesome!!

    Jun 19, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519