Hotel Overview

2019 Resort Added Values
Extra Value: Receive up to $1000 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).
Honeymoon: Room upgrade to Premium category (based on availability), Petit fours and bottle of sparkling wine in room and Romantic Continental breakfast in bed (reservations required).
Family of Five: Families of five may share the minimum room category with existing bedding (two adults and up to three kids 12 & under).

The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.
The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

You'll feel as if you've walked into a dream when you enter the crown jewel of the Barceló Maya Beach Resort complex: the luxurious all-inclusive, Barceló Maya Palace Deluxe. 

Every room at the Barceló Maya Palace is a suite inspired by the local colonial style where every corner has its own unique and exclusive personality. Hungry? Not with a selection of eight distinctive, elegant restaurants awaiting you, including a choice of French, Caribbean, Asian, Brazilian, and Mediterranean cuisines to satisfy every appetite. 

Kids are cordially invited to the Barcy's Kids' Club for fun activities all day, the Teen Club for kids over 12, the children's waterpark, and the miniature golf course. Is relaxation your goal? Step back in time into the 16,000-square-foot U-Spa inspired by Mayan philosophy, with a spectacular Temazcal, a Mayan steam bath.

Stay on the move with an activities schedule that is new every day. Grab your team and head to the professional soccer field or stop by one of the nine lighted tennis courts. Challenge a friend to some basketball or try your hand at archery. Dive into the sparkling ocean for some kayaking, windsurfing, or catamaran sailing!

Need a rest? Just lay back by one of two impressive pools or lounge in the Jacuzzi. If you're a night owl, be sure and to check out the dynamic live show and then take the complimentary Express Maya Train to Jaguar's disco to dance until the wee hours of the morning!

Guests of the Barceló Maya Palace Deluxe can enjoy full access to the services and amenities of all hotels that make up the Barceló Maya Beach Resort complex. Stay at one, play at all! It's all here. 

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.
Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.


Riviera Maya - Beach
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 2007
Accessible rooms: 8
Floors: 3
Total rooms: 756


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 12584 reviews
  • 5.0 star tripadvisor rating
    Great for a family of all ages

    It was a return trip to this fabulous property bringing back more family - elderly mother, 50-something parents and two children - a teen and a five yr old. It was nice to see the same staff from two years ago - hard-working, professional and outgoing. They have pride in keeping it clean, fun with an upbeat tempo. Always smiles and warm greetings. Activities for all - for those that want to do something, but ample space to rest and relax if you want to do nothing. I want to stress the Barcy Club for kids - Karla, and Fabi and the other women provide crafts, games and activities to keep 'los ninos' hands and brains busy. My daughter was excited each morning to go with the group for mini-golf, treasure hunts, making chef's hats to then make cookies. I could relax that much more knowing our child was in great care.

    Nov 14, 2019
  • 4.0 star tripadvisor rating
    2019 Maya Palace

    Great place for young children nice friendly staff in a beautiful setting with great food. I should add that it is also quite wheelchair friendly. My 4 and 5 year old loved the pools and the childrens play area. The buffets are also great for children.

    Nov 14, 2019
  • 5.0 star tripadvisor rating
    Amazing hotel on a beautiful beach

    We stayed in Barcelo Maya Palace in the end of June, early July 2019 and were absolutely happy with it. Hotel architecture is wonderful, it is spacious and very beautiful. Lots of food options include great buffets and a large variety of al-a-carte restaurants. The beach is sandy and very nice. The sand could have been deeper, but it's OK. If you walk along the shore the sand is as deep as you need. Watersports include surfboards, paddleboards and sail catamarans. The crew of Ramon, Fernando, Armando and Johnatan is very helpful and friendly. The hotel includes a covered mall with lots of entertainment, including artificial skate ring (aka Skatefun) ! The crew of Jimena, Barbara, Ivan and Leandro played hockey with us and our son, which was a lot of fun.

    Nov 13, 2019
  • 5.0 star tripadvisor rating
    Great resort

    This is our first time to the Barceló Maya Palace . And I would totally recommend this resort. It had games activities great food dancing and all kinds of À la cart is was truly a great. A person that also helped us was Christian Romero he help us get the rooms we wanted because at the front desk they said it was unable . He immediately helps us and was amazing and quick serve. I highly recommend Christian Romero and the Barcelo maya palace !!

    Nov 13, 2019
  • 4.0 star tripadvisor rating
    Barcelo Maya Palace Experience Nov 2019

    Very good, safe and fun trip to the Barcelo Maya Palace Resort. Staff were professional, friendly and helpful. Accommodations were clean, organized and met our needs. Wide variety of food options and entertainment each day. Lovely vacation for our family!

    Nov 13, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319