Resort Details
- BrasserieCharming French restaurant where you can taste the flavor and feel the romance that comes with French cuisine. This restaurant also features an extensive wine list.
- CaribbeanExcellent restaurant with Caribbean style and lively atmosphere. Traditional intense flavours and aromas are offered in a wide variety of seafood.
- Coral Grill RestaurantGrill restaurant right in front of the Caribbean sea. Enjoy delicious sandwiches or an informal buffet without stopping your fun. Open for lunch.
- La Hacienda BuffetThis restaurant offers a variety of Mexican food with the characteristic hacienda-style environment.
- Mirador BuffetSpecialising in international cuisine, this restaurant offers an exquisite variety of dishes to satisfy even the most discerning guests. A stylish and relaxed space. Open for breakfast, lunch and dinner.
- RodizioEnjoy some of the best Brazilian-style cuts of meat along with the freshest salads as you sip on a typical caipirinha.
- Various Lounges/Bars
- Coco's pool Bar
- El Cielo Bar
- Theatre Bar
- Carey Lobby Bar (Participation show at Carey bar)
- Jaguar's Discotheque
- 24-hour front desk
- 24-hour room service†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Currency exchange†
- Exercise gym†
- Internet services†
- Laundry/Valet service†
- Lobby
- 24-hour front desk
- 24-hour room service†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Currency exchange†
- Exercise gym†
- Internet services†
- Laundry/Valet service†
- Lobby
- Lounges/bars†
- Luggage service†
- Pool
- Poolside snack bar†
- Restaurant
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
† Fees may apply
- Children's program †Barcy Kids Club offers a supervised activities programme in a fun environment for children from 4 to 12 years of age (with reservation and maximum capacity).
Barcy mini disco - General †- Participation show at Carey bar- Cinema on the beach- Surprise night on the beach- Pirate's Island Water Park- Aquatic Sports- Dressel Divers ($)- Dolphinaris
- Gym †Barcelo Maya Palace gym
- Spa †
- Sports court onsite †
- Tennis court †
- Playa del Carmen
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18659 reviews
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Dec 12, 2025Lovely resort
We will definitely return for more relaxing friendly service and overall great value. Loved it all Very well managed and cared for resort
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Dec 11, 2025
Vaya con Dios Eric
This trip was in memory of my husband and father, Eric Walker. We have been coming to Barcelo Maya Grand Resort for over 20 years. We stayed at the Beach, Caribe, many times in Tropical. Eric always wanted to come to visit Palace. He passed away suddenly in July 2024 so we organized this trip in his memory. I and my daughter had a great time. We cherished every moment there. We remembered all the wonderful times that we had there together during all those visits to Barcelo Grand Resort. We referred many people to Barcelo. Barcelo Maya Grand Resort is our place! We love this resort! We are looking forward to come back there soon. Thank you Lorena Guerrero from Barcelo Palace for all your help. We really appreciate it. Vaya con Dios Eric.
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Dec 11, 2025
Expansive resort with large rooms, clean facilities and good food selection
Barcelo Maya Palace was a delight to visit with the large extended family. This resort is located about 1 to 1.5 hours' drive from the Cancun and Tulum airports, depending on traffic. There are 5 hotels on this resort, and guests at Maya Palace can access the amenities (pools, restaurants, shows, etc) at the other hotels. Maya Palace is spacious throughout, from large lobbies, dining buffets and restaurants, to large family suites. The decor and atmosphere are upscale. The service is prompt, courteous, and professional. The rooms and expansive grounds are very clean. The buffet restaurants provide a plethora of food options, including lots of seafood, meats, and vegetarian dishes. The bar is stocked with premium liquors, not available at the other hotels on the resort. The a la carte restaurants are actually quite good for an all-inclusive resort. Tip: Book reservations early with the concierge, as desirable restaurants and timeslots fill up quickly. The beach was calm all week, with minimal seaweed. The beach is part sandy, part rocky, so water shoes may be a consideration, especially for the little ones. The pools were large and varied, including a kids' splash and slides pool as well as several other pools for adults. There were always loungers available both at the beach and at the pools, so there was no need for the early morning scramble. The hotel grounds are quite large, if your room is in the furthest building, you're trekking across three building blocks, pools, and hotel grounds to get to the restaurants, which can be a lot especially with little ones so we found it very helpful bringing stollers/carriers to carry kids and supplies to and fro. And speaking of kids, the Barcy Kids club, was quite helpful, providing activities for kids 4-12 years of age from 9am till 5pm. Having stayed in the Cancun hotel strip last year, Maya Palace is a considerably more laid back and quiet alternative. Less of a party atmosphere and more of a premium relaxing retreat.
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Dec 10, 2025
A Large family vacay Must!
This resort is a Must See for all ages! Weve now been 3 times and we cant wait to go back again! We had a very large group and we always had beach loungers and the staff was amazing everywhere. Def go find Gerardo at the Coco pool Bar, hes fabulous!
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Dec 10, 2025
An excellent relaxation
I had a very nice and relaxing time in Barcelo this year. The beach was very clean and the vegetation was very well taken care of - landscaping is unlike anything I have seen in the world.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.