Barcelo Ixtapa - All-Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9991 reviews

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  Jan. 8th - 22nd , 2026

  Overall this resort is a great place to have a vacation. Great service and very freindly. Love the a la carte restaurants. We have stayed in a lot of the Barcelo resorts and have enjoyed them all . The Barcelo Ixtapa has by far the best walking beach.

  Jan 23, 2026
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  All inclusive Motel 6

  I stated the Barcelo for four nights which should’ve been less because I tried to leave based on the lack of clarity and how the hotel promoted itself. I was encouraged to go there by locals who I was doing a project with, but they had never stayed there so I was the guinea pig and when I had explained that I didn’t feel the value was there for the amount that I paid very expensive, roughly triple of the other properties on the same beach I asked to leave early and they refused to allow me to leave with any refunds for days that I have not stayed so I was held hostage to stay without a refund. I went to the staff multiple times to see if there could be resolution they did change my room which improved a little bit, but certainly did not meet quality or standards for the price that I paid. The food is largely inedible. I will never return so Barcelo got their small Fortune for four nights, but never again

  Jan 23, 2026
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  Friendly Service and Clean Facilities, but Infrastructure and Operational Improvements Needed

  I recently stayed at the Barceló Ixtapa and had a notably mixed experience. While the staff is exceptionally friendly and the facilities are kept very clean, there are several operational and structural areas that require attention. Atmosphere: The resort has a generally relaxed but lively atmosphere. The pool music and activities provide a good energy for those looking to stay active during the day. Maintenance & Communication: We experienced issues with the Wi-Fi and the toilet early in our stay. Despite reporting these to both Reception and the Premium Level lounge, they were not addressed for 48 hours. The issues were only resolved after I responded to a management follow-up email, suggesting a need for better communication between departments. Resource Scarcity (Beach Shade): There is a significant lack of shade at the beach, requiring guests to wake up as early as 5:00 AM to secure a spot. Furthermore, there is a lack of oversight regarding beach etiquette; we observed instances where personal items were moved by others to take over shaded areas without management intervention. Acoustics & Noise: Due to the architectural layout, noise from the ground-floor restaurant seeps into the rooms through the front doors. At night, music from events can be heard quite clearly. While this was manageable on the 10th floor, it may be a significant concern for those on lower floors. Infrastructure: The building and rooms feel outdated. The elevators were inconsistent, occasionally failing to open doors upon arrival or not responding when called, which felt like a safety concern. Value Proposition: The Premium Level upgrade did not significantly improve the room experience. The rooms are identical to the standard ones. Weekend Capacity: During the weekend, the resort struggled with the high volume of guests. We experienced long lines for the restaurants, and the food quality—including at the themed restaurants—was inconsistent. Overall Verdict: A mediocre experience. The hard-working staff is the resort's best asset, but the physical property and guest management systems need modernization.

  Jan 18, 2026
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  Nice place

  had a great trip here. Hotel is well looked after. Lots of staff and they keep it clean. I do wish they would offer some shade on the beach there are no palapas. The other thing is they need more chairs. We always sit on the beach. i would go down around 7am and would have a hard time finding somewhere to sit. At that time forget about finding a spot by the pool. Also the existing chairs are getting very worn.

  Jan 17, 2026
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  Fantastic Stay!

  Second time staying at this hotel. Service, hospitality and rooms were fantastic! The food was excellent; we were fortunate enough to have the same waiter for three dinner nights - he was great! The property has easy access to the beach. Overall, it was a fantastic four days

  Jan 14, 2026