Extra Value: Includes up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions apply).
General Policies & Fine Print
Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy -Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment.
Transfer Policy -A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information -Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 5556 reviews
Perfect Beach, good food and drinks, awesome slides for kids, best hotel in huatulco for families with young kids
Perfect Beach: long sand beach perfect to play with kids and very good waiter service Good food and drinks: Good mexican food served throughout the day; specialty restaurants are fine, would recomend the italian and mexican restaurant Pools: awesome slides for kids, it has a mini water park on the pool area! Summary: best hotel in Huatulco for families with young kids!
Great service, nice hotel
We are currently staying at this hotel. We were worried after reading some negative reviews about some construction going on. Construction is over!!! The restaurant that was closed due to remodeling is now open and beautiful with a view to the ocean. The beach and the sea water are beautiful and super clean. No trash, no algae. Absolutely gorgeous. The staff is super friendly! Aldo and Fernando in entertainment in the pool area are super friendly. Service at the pool was slow yesterday, but I see more waiters today. Food is okay in my opinion. Nothing espectacular. My dad is with us on a wheelchair and everything is accessible to/from the rooms to/from the lobby to/from the restaurants and to/from the pool. We had dinner last night at the Mexican restaurant and service was great. The hotel is not a luxury hotel, but everything we need.
Week Log stay at Barcelo Huatulco
My wife and I just spent a week at Barcelo Huatulco (July 25 to August 1). The hotel grounds are well kept with beautiful gardens. We had an upgraded Premium level room with a partial ocean view. The room was nice with adequate amenities. The premium level offered free room service we we took advantage of on several mornings for breakfast. It was also convenient to have access to the mini fridge with beverages and snacks. Included with the premium level was wifi on two devices. We had no issues with the wifi which worked well. Premium level also gave us priority booking access to the a la carte restaurants. We tried La Fonata (Italian) which we thought was great, good food and nice atmosphere with piano player. We also tried sushi restaurant which we did not care for. It seemed like all sushi rolls had cream cheese which was not very authentic sushi for us. The Agave Mexican restaurant was also very good, with variety of local foods. The other a la carte restaurant was closed due to remodeling. Which brings me to my next point. During our stay the Tortuga restaurant and pool bar were closed for remodeling. It is understandable that the resort must do renovations but I feel that they should have made up for that restaurant being closed. There was no food or snacks offered at the pool area which I feel should have been addressed. They could have easily had a BBQ going for burgers and hot dogs or even a temporary taco stand. As far as pool bar they did open half way through our stay which made it more convenient to get drinks. Prior to it opening you had to wait for server or go to lobby bar to get drinks, the only other bar open. The food at the buffets was good, but I feel there could have been more variety. It seemed that everyday was very similar to previous day. And additionally the Airconditioner in the Dona Rosa buffet didn't seem to be working which made it for an uncomfortable meal. The hotel should also address no Airconditioner in the lobby bathrooms, which was extremely hot and uncomfortable to use. The pool area was nice and the staff did a good job keeping kids out of the adult pool. Something that could help keep kids out of adult pool would be a few more signs stating adult pool only. I also feel that the resort should invest in a proper audio/stereo system through out resort including pool area and lobby bar. It seemed a bit tacky to have portable PA systems for music, which didn't adequately cover the areas in need of music. I don't mean for this review to be all negative, but I'm simply pointing out issues that could be resolved making this a very strong 4 star resort in stead of the 3 star rating that I am giving. Overall my wife and I had a great time at the resort. We also booked several tours offered by the company in the lobby area. We did the City Tour which was great and very informative and we did the semi private bays tour which was also fantastic. I also must add that I feel the price for the tours was very fair. Thank you Barcelo for making our first time to Huatulco a very memorable experience. We hope to visit again in the near future.
The employees categorize visitors. Paid for "ALL" inclusive but was limited to certain drinks like no canned beer or liquor etc.. found a live scorpion hanging above us on the ceiling in the middle of the night. The Room flooded completely on a day it rained for just a few min. Our luggage and some belongings where damaged. Construction next to pool started at 6am and ended at 11pm. Horrible service if you arent Caucasian or Canadian employees confessed to this.
Stayed for a day and it was a great visit, Henry Ramirez was very welcoming. We had a great stay the food tasted great. Had a great time with the family and would totally come again. It’s a great place to stay.