Barcelo Bavaro Palace - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

30968 reviews

• 

  Good vacation place

  Were were there a week. While there were issues there was nothing so significant that I would not go back. The pool, and beach were great as expected. Snorkeling off the beach is poor; nothing much there. The bars are good and they make decent drinks. The beer is just Presidente which is mediocre at best. Wish they would have some other brands ... oh they did have Coors light, but that is really not beer; carbonated water. The worst was all the high school kiddies running amock unsupervised. There were 00's of them everywhere and they would stay up till 3 am partying and making a huge amount of noise. slamming doors yelling ... tip: do not go when kids are out of school in May. Don't know if it was a fluke but we had a personal butler to handle issues. This was a great benefit !! A negative Barcelo needs to work on improving is check in ... it's very slow and painful. Also, it seemed to me that there really was noting much to see or toursity shoping areas in the town of Punta Cana. The resort does not really facilitate going there that and I'd guess the only way to do it would be to hire a taxi cab. Uber is not allowed on the property or the airport; guessing its a union thing.

  May 20, 2025
• 

  So much potential but would not recommend

  Food was tasteless, cold and flies everywhere. The staff was rude and lazy. It took 3 workers to get anything done. Alcohol was horrible!

  May 19, 2025
• 

  Could be a great experience

  My fiancée and I recently stayed at Barceló Bávaro Palace - All Inclusive in Punta Cana, La Altagracia, Dominican Republic. The resort itself is stunning, and the staff—aside from management—were truly exceptional, making our experience memorable for the most part. However, our positive experience took a disappointing turn at checkout. Despite being premium guests entitled to a 40% discount on amenities such as golf, spa services, and souvenirs, we were charged full price—and, in some cases, even more. The most concerning issue was being billed for an additional massage that I never received. Additionally, a golf session that was clearly stated to cost $90 for both of us ended up being charged at over $380. These charges were managed by the hotel’s management team, particularly by a manager named Raimy, and were neither transparent nor justified. Throughout our stay, we were encouraged to charge extras—such as spa treatments, golf, and souvenirs—to our room, rather than paying at the counter. We trusted that the agreed-upon discounts would be applied, but unfortunately, that was not the case. While we thoroughly enjoyed the resort and most of the staff, the management's handling of billing felt dishonest and left us with a sour ending to an otherwise wonderful trip. On a positive note, we had an outstanding experience with the resort’s photo studio. Maria Peña was incredibly professional, friendly, and welcoming. She added real value to our visit, and we highly commend h

  May 19, 2025
• 

  Checkin/out Difficult

  Checkin balance was different than the email confirmation received. Had to pay additional money at checkin. At checkout I was told I was over charged and I would receive my overcharge refund in 7-10, 3 weeks later Iv'e not received any refund or email notifications regarding my overcharge.

  May 19, 2025
• 

  Great resort, comfy beds and friendly staff

  This was our first trip to the Caribbean and the resort blew away all of our expectations. We had a lot of fun and felt welcomed by the staff. They were always happy to help if we had any issues, and were very quick in their service. The bed and pillows are super comfortable, and the shower head has a nice pressure. We stayed in the Junior Suite and the view from the room was super nice. We struggled to keep the humidity of the room in check for the first day because of condensation, but once we got the hang of it it was alright. The food in the buffet was really good and there were so many options to choose from, whether we wanted to try something new and local or keep to things we were more familiar with. We really liked the "pastel en hoja", which is a sort of savory banana purée wrapped in banana leaves. The buffet has a vegan section as well. The resort also has many extra restaurants you can choose to have dinner at, and after trying some of them we decided that the buffet was good enough for us (except for the Mexican restaurant, that one was the best). The food at the restaurants was ok, but there were so many options at the buffet my boyfriend and I liked it better. PSA: If you have any dietary restrictions I suggest you inform the hotel when you're booking your stay so they can prepare in advance, but beware of the possibility of cross-contamination anyways, specially at the buffet. I have a non life-threatening allergy to wheat (not celiac), and the Mediterranean restaurant (La Brisa) is the only one I went to that had gluten-free options marked on the menu. I kept asking people to make sure there was buckwheat on the gluten-free pasta and they kept insisting "it was gluten-free", so maybe it was a language barrier thing so beware. TO MY NEURODIVERGENT FOLKS: I'm autistic, so I was very skeptical about how I would be able to cater to my sensory needs during our stay, but since there are many different pool areas and parts of the beach to choose from, I had no problem finding quieter places to chill in. The rooms are very quiet as well, so that was super nice. I would recommend to bring earplugs for the buffet, though, those tend to be very noisy because of the amount of people. There is also a high-pitch noise on the outside porches of the buffets, but we could't quite figure out what they were for. You get used to it after a while.

  May 19, 2025