Resort Details
- 24-hour front desk
- Airport shuttle service
- ATM/Cash machine
- Casino
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators
- 24-hour front desk
- Airport shuttle service
- ATM/Cash machine
- Casino
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators
- Exercise gym
- Express check-out
- Free high speed internet connection
- Free parking
- Gift/News stand
- Hairdresser/barber
- Luggage service
- Meeting rooms
- Multilingual staff
- Nightclub
- Onsite laundry
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3075 reviews
-
May 18, 2025Relaxing Experience for Repeat Customer
I look forward to every massage session at the Spa. I get the Relaxation massage. My therapist is Romelia, and she is very good. The facilities are clean and comfortable, and you can have a brief shower before and after. The staff is very friendly and welcoming. The mint tea served afterwards is very comforting.
-
May 17, 2025
Excelente masaje
Great massage! Romelia y Leydi were excellent at the spa! Go see them. We did the couples massage. Deep tissue full body. Then a coffee in the waiting area to finish relaxing. Not to mention the huge pool outside. Stay has been fantastic but the spa is the highlight.
-
May 17, 2025
Phenomenal!
They were absolutely wonderful. Very nice and great massage! If I had to choose any massage spa in the world, it would be this one. I have only good things to say and I would absolutely recommend this place to anyone who visits. Thank you for having me!
-
May 16, 2025
Great
Everyone you interact with is so friendly and polite. Room was spacious, clean and comfortable. We enjoyed the pool area and the piano bar was fun. I went to their spa and had a nice blow dry. Shout out the Handy and Yaira at the front. The guys at the pool bar and all of the porters for their attentiveness. Highly recommended.
-
May 13, 2025
First and best time
Not busy thank god..very punctual..room were perfect size was my very first time I walked out feeling like a Hollywood model..best message I ever had..to whoever is reading this ..go get a massage !!! You won’t regret it..felt like I was with a massage therapist. And I’m not even an athlete.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 18 years oldThis property accepts credit cards; cash is not acceptedThis property uses a grey water recycling systemSafety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property's restaurant will be closed daily from 4-7 PM. This property's damage deposit is refundable via credit card after check-out, pending room inspection.
Know before you go: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 9:00 AM to 7:30 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Optional Fees: Fee for buffet breakfast: approximately USD 22 for adults and USD 13 for childrenAirport shuttle fee: USD 50 per person (roundtrip)Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
{{title}}
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.