Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed
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Applicable Dates:
Booking Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
Travel Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

On-Site Amenities
  • 24-hour front desk
  • Airport shuttle service
  • ATM/Cash machine
  • Casino
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • COVID-19 - Essential Workers Only - NO
  • Dry cleaning
  • Elevators
  • 24-hour front desk
  • Airport shuttle service
  • ATM/Cash machine
  • Casino
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • COVID-19 - Essential Workers Only - NO
  • Dry cleaning
  • Elevators
  • Exercise gym
  • Express check-out
  • Free high speed internet connection
  • Free parking
  • Gift/News stand
  • Hairdresser/barber
  • Luggage service
  • Meeting rooms
  • Multilingual staff
  • Nightclub
  • Onsite laundry
  • Safe deposit box
  • Smoke-free property
  • Tour/sightseeing desk

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3331 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    All staffs was great we loved all staff deneiva belen, erika rosario edily beltre amalia ortiz karolay vazquez kimberly tavera dariamy peña

    Jan 16, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect place, perfect staff.

    I love this place which is why my family and i come every year. We feel so welcome and love here. Kiss

    Jan 16, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Spa barcelo

    Gleny duran and Romelia Lopez gave use a great message. I highly recommended. The secretary carolina Gonzales was very profesional and patient with us. Great costumer service. 5 stars

    Jan 09, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very Friendly staff and excellent accommodations

    Very friendly and warm staff, excellent service and very good accommodations. I will definitely come back .

    Jan 08, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Loved it!

    Best massage I've ever gotten. Romelia was very kind and attentive. Loved the service! One hour of massage, 15 minutes in the sauna and came out totally relaxed and refreshed.

    Jan 03, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 18 years oldThis property accepts credit cards; cash is not acceptedThis property uses a grey water recycling systemSafety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property's restaurant will be closed daily from 4-7 PM. This property's damage deposit is refundable via credit card after check-out, pending room inspection.

    Know before you go: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 9:00 AM to 7:30 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    Optional Fees: Fee for buffet breakfast: approximately USD 22 for adults and USD 13 for childrenAirport shuttle fee: USD 50 per person (roundtrip)Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.