Bahia Principe Grand Coba - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

17997 reviews

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  Coba Experience after the resort is split with the New Tequila resort!

  The Coba resort is actually split in half as the quiet pool and surrounding accomadations have been taken over by the new Tequila resort. Having said that, the Coba still has the one main pool plus all the the kid pool stuff etc. We were there near the end of November and found that the Hotel was about 80 percent full. We enjoyed the Le Gourmet, Portifino and Mikado ala cartes at the Coba. We also enjoyed the Katok steakhouse at the Akumal (requires upgraded bracelet). As the quiet pool was now gone, we found ourselves hanging around the quiet jacuzzi pool. The Tequila resort personnel were testing out all there new speakers and the noise was much louder than we prefer as the thumping sound carried well into the Coba resort. It will be interesting to see how late they thump the music once the new resort opens on December 1st. We found the rooms to be clean and cool and the personnel were as great as we have come to expect at the Bahia. Well done Bahia!

  Dec 08, 2025
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  Great stuff very poorly managed!!

  Very Disappointed!! We stayed at Sian Khan 2 years ago and thought The Coba would be great to take my daughter’s family with 2 small kids because of the kids waterpark. The kids enjoyed it very much! I will say that and the pools. The staff are all great and I’m sure it’s the this place is managed. We felt like we were second class guests there, we didn’t pay enough to get top service. ($7500 for 4 adults and 2 toddlers) There’s no restaurant or food of any type at the beach for Coba guests. My bad for not discovering that before we went. There’s only 1 bar at the beach and the day we were there 2 bartenders but only 1 was serving drinks the other guy was farting around not helping even though the line was 30 ppl deep all getting multiple drinks because of how long it was and we didn’t pay enough this twice same line same 1 bartender and slacker but I’m sure that’s the way management wants it to operate to get you to upgrade. So we visited the beach 1 day that’s it. The pool bars weren’t much better but occasionally the second bartender would jump in and help. Overall I don’t recommend this resort because your money could be spent somewhere where they actually appreciate it! We will never be back to a Bahía for this reason!

  Dec 06, 2025
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  Don’t waste your money or vacation time!

  Disappointed doesn’t begin to cover our experience. We have stayed with this chain before, and the decline within 4 years is incredible. The rooms are in disrepair, uncomfortable and smell like mold and mildew. Staff does what they can to keep up and keep it clean, but it is visibly falling apart and not being maintained. The food is subpar and repetitive. Reservations are very hard to get at the alacart restaurants and honestly disappointing once there. The vibe and service is almost hostile in the Portofino restaurant, with wait staff leading with restrictions to the menu and host behaving like guests are a nuisance. Food again is subpar. Buffet is decent, but no matter the “theme” of the night, the only change I saw in what was offered throughout the week was the welcome drink. Alcohol is either bottom shelf, migraine inducing or watered down. But the absolute biggest disappointment was the advertised allowance of free rein throughout the connecting chains of sister resorts is no longer allowed without additional costs. And if you’re caught walking through the adjacent same-name resort you are treated like a criminal trespassing. You want to see the advertised beach? You now have to pay for that. Family of 10 that visits this destination annually, and we will NEVER be returning to this chain!

  Dec 04, 2025
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  A Disappointing Experience

  After visiting Akumal for the sixth time, we decided to try Bahia Principe Gran Coba, largely because the room cost was more affordable. However, this affordability came with a major trade-off: Gran Coba doesn’t have direct beach access. You have to walk about half a mile to reach the beach area. Once you get to the beach, the space allocated for Gran Coba guests is quite limited and crowded. It’s tough to find a beach chair with enough personal space. On top of that, there’s only one bar serving the beach area, and it always has a line because there’s just one person working there. If you want a drink, be prepared to wait. Another inconvenience is that if you want a snack or lunch, you have to go all the way back to the Gran Coba area. That means another half-mile walk or waiting for a cart. Plus, other bars in the resort outside the Gran Coba zone won’t serve you, which makes things even more restrictive. Overall, after driving an hour from the airport and experiencing these service issues, we’ve decided that we won’t return to Bahia Principe Gran Coba. Next time, we’ll choose a resort like Riu that’s closer to the airport and offers a smoother and more convenient experience. It’s just not worth the hassle.

  Dec 03, 2025
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  You get what you pay for

  Disappointed. Have stayed at Bahía chains many times but this resort was old, run down, understaffed. Pool bar took too long for drinks, only one bartender. No chair side service. Buffet is picked over and the same everyday. Very large resort, 15 min walk to the beach. No signs to guide you in the right direction so it’ll take a few days to figure out where to go. You can catch shuttles throughout but they are very busy. Foods is mediocre, but ok for the price. Portion of the resort is under construction, smells like septic in some areas. You have to pay an additional amount to receive another bracelet in order to eat and use the beaches or pools at the newer Bahía azul. It cost us 228.00 usd for 5 days. There were 6 of us on this trip.

  Dec 02, 2025