Bahia Principe Escape Ambar - Hyatt Inclusive Collection - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

14556 reviews

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  5 star plus for this one

  From check in to check out this hotel was 5 star. Food, facilities, staff, transport, grounds and beach there are not enough superlatives to describe. We went with Tui so journey was seamless. 50 minutes from airport so not excessive. There are 6 hotels on this complex and we had access to all but the children's hotel. Other pools had more room around them , luckily we had a swim up room so did not use main pool at Amber. Transport to and from different hotels is constant from 7am till 3am. As a "fussy eater" I was blown away by the quality and options of food......so many options to have fresh cooked meat, fish, pasta, breakfast cooked right in front of you Staff are friendly and even came round to the swim up rooms to offer drinks service. I cannot wait to return but will be taking stronger mozzie repellant.

  Oct 17, 2026
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  Good solid AI option

  We visited this hotel for 11 nights in September 2026 after booking directly. Note, upon arrival transfers drop you at the AquaMarine lobby and you need to get the buggy to transfer you to Ambar lobby. Check-in was easy as we had completed online in advance and we were taken to our room quicky. The room was large, clean and fresh with good AC. The room was quiet and we slept well (70112 – grounds floor no pool). The buffet was spotless – the selection and quality of food was good. We had booked a different a la carte restaurant each night on the app in advance – we like the chance to jump on the buggy and visit the other hotels for a drink and dinner. The a la cartes were of a high standard. As were the drinks. We visited Esmarelda, AquaMarine and Turquesa. The pool was fun, the animation and pool bar teams work hard to keep guests happy. We never had an issue getting a sunbed. We never went into the beach. In general, the hotel staff are very accommodating and would do anything for you! We were eaten alive, remember your insect repellent. Book you’re a la carte dining in advance – we visited during low season and heard people struggling to get reservations when they arrived. Booking trips via the hotel seemed very expensive – we jumped on Viator and booked directly ourselves for a fraction of the price.

  Oct 16, 2026
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  Great holiday

  Great location,room was very clean. A few minor things but the hotel rectified very quickly. Pool bar was great in particular veiron who looked after us. Miguel the little chef in the restaurant who done the best omelettes in the morning. Always with a smile on his face. Jesus in guest services was outstanding so thank you. Just left today so till next time we visit..

  Oct 16, 2026
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  Wall to wall sunshine

  There was 4 of us, we had emailed the hotel of our dietary needs 2 weeks before we arrived at the hotel,as all 4 of us are strict vegetarians, we do not eat eggs, fish or any meats. The check in took ages, Jose must have took at least 30 minutes for checking us in. We requested ground floor rooms, As my wife has mobility issues, but we were told we would have to pay extra for this. We were allocated 2 rooms on the first floor room no 66207 and 66216, there are NO lifts only stairs throughout the complex. My wife struggled with the steps throughout our stay. The rooms were very spacious with with a good shower, separate toilet, ample wardrobe space , a safe and a balcony. The rooms were cleaned and beds made every day, plenty of towels, the beds were comfy, we had to request a electric kettle as we are tea drinkers and this was promptly supplied. The whole complex is very clean and tidy, we used the swimming pool on 3 occasions and the beach and sea are very close to the hotel, The beach has a lot of Seagrass washed onto the beach which is a nuisance. The hotel complex has a lot of various restaurants where you can eat. We as strict vegetarians only eat in 2 places but found there was a lot of cross contamination as there are not sufficient tongs to pick the food. If you are a strict vegetarian this place is NOT vegetarian friendly as the food labeling was very poor. Although we managed to feed ourselves there was a good choice of fresh fruits, breads and salads, the restaurant food lacked flavour, for a 5 star hotel, the salt and pepper pots did not dispense and there was always a lack of cutlery on the tables. There was a language barrier as the staff spoke mainly Spanish, it was difficult to communicate with the staff, the staff could not help if asked if any of the dishes contained egg, fish or meat. We dined at the Indian restaurant Thali on 2 occasions , the food there was flavoursome, again the staffs knowledge of whether some of the dishes contained egg was very poor, the menu is not very clear. We were very fortunate with the weather it was wall to wall sun shine every day, considering it was the rainy season, there is hardly anything outside the hotel complex, we hired a taxi to go to Downtown mall,which is about a 25 minute drive costing $25 US dollars each way. We would rate this hotel 4 stars, a lot of improvement is needed for people with vegetarian needs, may be keep the vegetarian food separate from the egg, fish and meat dishes and stop the Cross contamination. This hotel is heavenly for meat,fish and seafood eaters as there is so much choice. There is a good transport system in the hotel grounds as there are a lot of electric buggys to take people all over the hotel complex. This review is based from a vegetarians point of view.

  Oct 13, 2026
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  Excelent Stay, Very clean, Friendly staff!

  Our stay at the Bahia Principe Escape Ambar in Punta Cana was amazing from start to finish. The staff were genuinely friendly, warm, and welcoming everywhere we went, and they always greeted us with a smile and went out of their way to help. The resort was spotless. Our room, the pools, the restaurants, and the grounds were all kept beautifully clean every day. We also loved how convenient everything was. Restaurants, bars, pools and the beach were all right on the property, so we could relax without ever needing to leave. A special shout-out goes to Desiree by the pool, who was a huge part of what made our stay so amazing. Her energy, kindness, and attention to every little detail made us feel like family, and our pool days wouldn't have been the same without her. We can't wait to come back. Highly recommend!

  Oct 12, 2026