Hotel Overview

2019 Resort Added Values
Extra Value: Receive up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply). 

Apple Vacations Exceptional Values - valid now through 2020!

Receive an additional $200 in resort discounts per stay, in-room bottle of rum, tequila, or wine for Premium Level or Royal Level accommodations, personalized welcome letter on behalf of the GM, an exclusive cocktail party with the GM once per week, a rum or tequila tasting night once per week, and a room closest to the beach. Based on availability. 

The family-friendly Allegro Cozumel Resort is located on the beautiful island of Cozumel and overlooks the Caribbean Sea on San Francisco Beach. Cozumel International airport sits only 15 miles away, and the resort is only a 45-minute ferry ride from Playa del Carmen. Nearby Palancar Reef is considered one of the top five diving destinations in the world. Guests staying at Allegro Cozumel Resort also enjoy one of the best beaches the island has to offer. Children will have a great time, too, with fun, games, and supervised activities at the Kids' Club (ages 4-12). 

At the Allegro Cozumel Resort, the all-inclusive plan offers unlimited meals and drinks at any of the five restaurants and five bars. Guests can enjoy delicious, diverse cuisine in pleasant atmospheres meant for making memories. 

Guests staying in a Superior Premium Level room can take advantage of private check-in with complimentary internet, luxurious in-room amenities, daily restocked minibar, exclusive access to the Santa Rosa Lounge with continental breakfast, snacks, and self-service bar, preferred room location, and distinctive bracelet!


Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De Cozumel (CZM) : 15 miles
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 1992
Last Renovation: 2016
Accessible rooms: 4
Floors: 2
Total rooms: 305


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
Advisory The Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating 6477 reviews
  • 2.0 star tripadvisor rating
    Would not stay again - would not recommend

    Would not recommend this hotel - food choices are not only limited but quality and quantity was poor (cold food, empty trays). Dining choices were poor (Buffet open daily to guests while other dining option only by reservations which are extremely limited). Reception staff was rude and unhelpful (not possible to get change for large USD bills). Dining Management was also extremely unfriendly and unhelpful - we complained about food quality at buffet (cold food, empty tray options, no kid friendly options, no chef on grill station) to be told there was a good restaurant down the street. Beaches are beautiful and provide direct access. Room size is extremely small and cramped for families - no space to storage your belongings (we were a family of 4 with small children and needed a crib which stole most of the space in the room. not much place to store clothes, we needed to open and close our suit cases each day in order to pull out clothes for the day and then close and store suit cases to move around the room. We were only provided with 3 towels although we were 4 guests. Overall I would not recommend this hotel!!

    Nov 15, 2019
  • 5.0 star tripadvisor rating
    Very kid and young kids friendly

    speciality restaurants the best food, little variety at the main Buffett. TAKE YOUR BUG SPRAY to the main dinning room at night! Fun place for the 3-15 year olds pool. First Club staff excellent, Karina, Valentine, Lusis

    Nov 12, 2019
  • 5.0 star tripadvisor rating
    Incredible beach

    We had a great time at allegro. It is not fancy as a 5 star hotel but the beach it is so beautiful, the staff was kind and overall rooms and facilities very nice. Gardens and beach very beautiful. For us was everything perfect. It was very relaxing and we had everything that we hoped for. For family with kids I would definitely recommend. It is not a big fancy hotel but we had a perfect summer vacation with our 5 kids. The connected rooms was perfect for us. I would go back and recommend to friends.

    Nov 12, 2019
  • 4.0 star tripadvisor rating
    Clean, very safe, fun!

    If you are looking to go to Mexico and not worry about safety this is the place. You can go off the resort by jeep, bicycle, cab or walk with no issues. Beach was beautiful, pools were clean and the activities were fun. Rooms were very cozy. Only glitch is that the walls in the rooms are thin and you do hear others. Can easily be fixed with ear plugs. The food was very good. Our server that we searched for every meal was Santos. Make sure you ask for him. He will take care of you and make you feel at home.The Asian restaurant is a must. Entertaining and was delicious.

    Nov 12, 2019
  • 2.0 star tripadvisor rating
    Food not so yummy

    Beach is beautiful and the snorkeling is great. Pools are clean and the cleaning staff are good at what they do. The VIP lounge and pool were also nice. The grounds are well kept. The walls in your room are very thin. You can hear everything and everyone that's stay in the rooms around you

    Nov 11, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319