Cancun

Zoetry Villa Rolandi Isla Mujeres


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Endless-Privileges®   All Inclusive    

2018 Exceptional Values
Extra Value:
Unlimited worldwide calls, welcome bottle of sparkling wine and fresh fruit daily, complimentary overnight laundry service, complimentary relaxing 20 minute spa Thalasso, welcome bottle of tequila, romantic sunset ride on private yacht twice weekly (time and date restrictions may apply due to season and weather).
Honeymoon: Receive the Art of Romance Honeymoon Package complimentary. This honeymoon package is complimentary if booked with a Junior Suite Superior Oceanfront or higher category for a minimum length of 7 nights (restrictions apply*).

This intimate beachfront resort offers absolute tranquility in a secluded location on the island of Isla Mujeres. Arrive at the resort on Zoetry Villa Rolandi's private yacht, and enter a world of relaxation and wellness. With only 35 rooms, expect the highest in personalized service at this quiet, serene resort. Experience a new kind of vacation focused on wellness and well-being, as well as social and environmental responsibility.

With Endless Privileges®, guests will enjoy limitless access to personalized, private deluxe yacht transfers from Cancun to the resort, unlimited worldwide calls and concierge service, daily gourmet dining options with an assortment of organic food and beverage selections, as well as the Sip, Savor, and See Dining Experience at nearby sister resorts. Enjoy complimentary cocktails and specialty beverages, luxurious Bvlgari bath amenities, maid service three times daily, complimentary laundry service, and complimentary greens fees at the nearby Playa Mujeres Golf Club (restrictions and additional fees may apply).

Situated on a private white sandy cove, this resort's 35 rooms all feature Tikul stone floors, Tikal and marble mats, tiled vault ceilings, and a Jacuzzi on the balcony, as well as spectacular views of the Caribbean Sea. Experience the famed restaurant, Casa Rolandi, serving high-end Swiss-Northern fare. Relax even further at the full-service spa, which offers guests an array of treatments for the most tranquil spa experience, including Thalasso Therapy, massage, facial, and beauty treatments.

Learn more about Zoetry Wellness & Spa Resorts.

Find out more about Cancun.

*This package is based on double occupancy and also applies for anniversaries. The Gift of Love Wedding Package and the Art of Romance Honeymoon Package cannot be combined to receive both complimentary, nor can the spa discount be combined with other spa promotions or offers. Package and pricing are subject to change without notice. All taxes and gratuities are included. Couples must stay within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price. No adjustments are possible.
HOTEL LOCATION
Located on the island of Isla Mujeres on a private white sandy cove, and reached by private deluxe yacht transfer from Cancun to the hotel's private pier located on the Makax lagoon.
Address:



MX
HOTEL FACILITIES
Business Services
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Parking(Complimentary)
Shopping Mall Nearby (9 miles)
Pools
Number of Pools: 3
Outdoor Pools: 2     
Outdoor seawater Jacuzzi and infinity pool
Golf: NEARBY
Playa Mujeres Golf Club
Steps away from the Caribbean Sea, this breathtaking course is designed by PGA champion and golf course designer, Greg Norman.
Holes: 18
Green Fees: $
Cart Fee: mandatory & extra
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Additional Charge
Motorboats: Additional Charge
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This modern Mexican-Mediterranean style resort features Tikul stone floors, Tikal and marble mats and tiled vault ceilings. AMResorts® will now be welcoming small dogs. This intimate beachfront boutique resort offers gourmet dining, access to a private dock, 24-hour concierge service, and an outdoor seawater Jacuzzi. Beach: Soft white powdered sand beach and crystal clear water. Swimmable year round. Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 35
Year Opened: 2014 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Dogs must be 22 pounds/10 kg or less.
ROOM TYPES
JR SUITE VERANDA OCEAN FRONT
Guestroom features modern decor with Italian marble finishings, one king bed, a sitting area with a sofa bed, and a private terrace with direct pool access and sea views. Room also features a spa-like bathroom and more. 2 single beds available on request.
1 King Bed or 2 Double Beds Other Amenities -
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
JUNIOR SUITE OCEAN FRONT
Guestroom includes one king bed, modern decor with Italian marble finishings, a private terrace with an outdoor Jacuzzi and oceanfront views. This room also features a spa-like bathroom with dual therapuetic showers and a steam bath, and a sofa bed.
1 King Bed Other Amenities -
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
JUNIOR STE SUPERIOR OCEANFRONT
Guestroom includes modern decor with Italian marble, one king bed, a sitting area with a sofa bed, a private terrace with oceanfront views and a Jacuzzi, and a spa-like bathroom with dual therapeutic showers and a steam bath. 818 sq. ft.
1 King Bed Other Amenities -
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DINING
Zoetry Villa Rolandi Isla Mujeres features 1 meal plan options:
All Meals, Drinks & Tips
There are 3 Restaurants at Zoetry Villa Rolandi Isla Mujeres:
Casa Rolandi - Swiss-Northern Italian cuisine cooked in a woodfire oven. The bar has a sweeping view of the ocean. Breakfast: 7:30-10:30 am. Lunch & Dinner: 12 pm-10:30 pm. No reservations required.
Cozy Bar -
Le Metissage - Delectable fusions cuisine blending Mexican and French flavors crafted by Chef Daniele Muller. Enjoy a 7-course tasting menu with house wine pairings. Open for dinner only.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Golf, kayaking, fishing ($), scuba diving ($), snorkeling in the world's second largest coral reef, fitness center, yoga, wine tastings, gourmet tastings
Nightly Activities & Entertainment:
The Cozy Bar is a luxurious lounge in the lobby area. Book a romantic private dinner through the concierge. See entertainment and enjoy dinner at select nearby resorts with Sip, Savor, and See.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
29 Recommend
29 past Apple Vacationers would recommend Zoetry Villa Rolandi Isla Mujeres to their friends and family
TripAdvisor Web Reviews
Based on 1623reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Amazing hotel and location
ksmroses12, Howell, New Jersey
Mon Aug 13 06:54:12 EDT 2018
The location of this hotel is absolutely beautiful and perfect. We would definitely recommend staying here for a romantic couples getaway. The island has spectacular views of the sunrise and sunset. Such a relaxing vacation.

Charming but lacks Charisma
JENtheVacationQueen, Lindenhurst, New York
Mon Aug 13 05:23:06 EDT 2018
We had a GREAT time at the resort and all over the island. Mexico always has good vibes. As often as we were wowed by a view or soaking up great food, we were also disappointed with Zoetry’s common practice. I should tell you that I’ve been a travel agent for 18 years, I vacationed at Zoetry Cabo years ago and have had amazing stays there and their offiliated Secrets and Dreams Resorts more recently all over the Caribbean and Mexico. Zoetry is not up to par here. ZOETRY is supposed to be AM’s cream of the crop accommodations... here was not the case. There’s plenty to positively note like the pool is beautifully maintained and looks right onto the turquoise sea. Loungers are easy to find, the hot tub is pleasantly heated. The food all makes for a happy pallet. Never a wait to eat, beautiful views while dining. The AC in the room is on point and the room is spacious and all in working order. There are a few select employees who were a joy to encounter like Alexander. The property is small and intimate, peaceful and looks like paradise. However... the property management and maintainence need to be schooled. I earned my stay there as a travel agent for the numerous bookings that I make. I would have been very upset if I had paid to stay here and I’m slightly annoyed at the number of AM Reward points I lost staying here. First, our flight was delayed which isn’t Zoetry’s fault but we waited from 5:30-7:15 on the dock to get picked up on their catamaran (a catamaran is not a yacht). The hotel asked for my flight information 3 times before I arrived so they should have been able to see my arrival time. At check in, no cold towels, no welcome drink at check in. They gave us a slip reminding us to get our resort coupons (should have been given with check in) and how to get them within 24hrs- not convenient. Calling room service, the line is often busy. Our minibar never got refilled over 4 days (room 205) We had to make 3 attempts with the phone and at the front desk and phone again to get beer sent to the room for the minibar. There was silver duck tape on the stained glass on our balcony. The beach chairs don’t have the brown palapa like covers that the photos show, the deck is painted over in brown and lacks the natural ambiance the photos show of the deck. Sending a letter to our room that the resort is taking photos and asking guests not to use the pool and beach during peek hours because you’re doing photos is not acceptable. You are just making faux presentations instead of focusing on your guests. Painting the restaurant while we eat was far from enjoyable with the paint fumes and banging out screens and windows for your photos was unpleasant during our lunch. You asked me before I arrived what my cocktail of choice was. It was a strawberry mojito. Never once had it made right, either I was told no berries (which they have at breakfast) or sorry. And why isn’t the lobby bar open all the time? The restaurant bar isn’t exactly welcoming and prepared to have guests sit. Your waitstaff around the bar is not up to par. Every drink should be consistent and garnished at a 5 star resort. Why isn’t bacon on the breakfast menu? It’s these little things that take away from the experience. And on the catamaran back, we were never offered a cocktail like on ten way in. Zoetry you have some work to do to keep up with your competition. Even though I had a great time with my boyfriend, our stay wasn’t what you promise and claim.

Peace and tranquility
mjo1806, New Providence, New Jersey
Mon Aug 13 05:18:48 EDT 2018
We are repeat Zoetry vacationers to Villa Rolandi and we will be returning soon. We loved everything about this trip. The food was top notch, the service impeccable. The rooms were clean and the property was well maintained. The ocean was warm and free of seaweed

10 stars best place to stay on the island!
arleyherrema, Fort Worth, Texas
Sun Aug 12 13:02:25 EDT 2018
The zoetry is by far the best all inclusive resort I have stayed at! The staff is so friendly and greet you by saying “welcome home”! The food is exceptional! Seriously some of the best meals I have ever had! The amenities are incredible, they offer cooking classes, sunset yacht rides, I got a cucumber facial massage on the beach... seriously hands down the best place to stay!!!

Wonderful, last minute trip!
Paula G,
Mon Aug 06 13:25:37 EDT 2018
I am a frequent flyer at AM Resorts so was delighted to stumble upon Zoetry Villa Rolandi! It was secluded, quiet and overall I had a wonderful experience. My only single disappointment is that this is not an adult’s only resort and there are children allowed on the property though there are no activities for children. However, the rest of my stay was a delight! I arranged the transportation from the airport to the dock through the hotel which was private, prompt and professional through Diamond Tours. The pickup at the dock in Cancun took a while longer than I would have preferred (I was advised there could be a delay ahead of time so I was prepared) but I had to wait about an hour since they try to time it with the arrival of other guests and the weather was also not great. You are picked up by their private yacht and arrive in their private pier which really sets the tone for the rest of your experience. Upon my arrival, I was greeted by Kevin who went through all the info and amenities the property had to offer including how things worked in the room, where to go in town, all the paperwork etc. He was very friendly and thorough ensuring my satisfaction throughout my stay. The rooms are all oceanfront and are very nice. They're a little dated for my tasted especially if you've been to newer properties but still comfortable. Alexander was very knowledgeable and helpful and also checked in periodically to make sure I was pleased with everything. Cristian, their wellness coordinator, is super energetic and attentive. I recommend doing the bike tour with him if that's your thing. I enjoyed that very much! I was very pleased with the wait service at the pool and beach. Carlos was AWESOME and I have ZERO complaints on that. There were others there as well but it seems he's the main guy running around and he is truly superb. They have 3 pools are next to one another and it was never crowded. You can always find a lounge chair at the beach or pool. If not, they'll accommodate something for you. Ramos, their restaurant manager, was helpful with their tasting menu restaurant (Le Metissage) which I would recommend if you have never done this and want to try it as it comes with wine pairings. If you're someone who has done tasting menus, especially in larger cities or at Michelin restaurants, (which I have) it is not quite there yet but is nonetheless very enjoyable and satisfying. Again, the service is phenomenal! Casa Rolandi restaurant is great as they serve the freshest fish. I recommend having their pizza as they have a brick oven so if you're sitting by the pool or need a midnight snack, this is it. Overall, I was impressed with how attentive and nice the staff is at Zoetry Villa Rolandi. I am very particular about customer service and experience and this truly met my expectations. I would return again and loved just about everything, especially all of the staff!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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