Puerto Plata

Sunscape Puerto Plata


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Unlimited-Fun®   All Inclusive    

2018 Exceptional Values!
Extra Value: Apple Exclusive: Free non-stop transfers.
Weddings: Free symbolic weddings. Receive the Sunscape Sun Kissed Wedding Package. Complimentary with a 7 night stay in the minimum required room category. Restrictions apply-see applebeachbrides.com.
Honeymoon: Receive the Sunscape Sweet Escape Honeymoon Package complimentary when you book the Sun Club Junior Suite or higher accommodations category for a minimum of 7 nights. (restrictions apply*)
Family: Two kids 12 and under Stay, Play, and Eat Free during select dates.

Located in the Dominican Republic is Sunscape Puerto Plata, a tropical haven that sits on beautiful Playa Dorada beach. Perfect for families, this resort features 585 spectacular guestrooms with luxurious amenities, including in-room minibars, complimentary toiletries, private balconies or terraces, and more. Upgrade to the Sun Club and take advantage of personalized check-in and check-out, a private snack bar and lounge, and other fantastic extras.

Enjoy Unlimited-Fun® inclusions without ever having to put on a wristband! Head to dinner without worrying about whether or not you made a reservation! Enjoy live music and entertainment throughout the evening! With perks like this, it's easy to see why Sunscape Puerto Plata is a fantastic choice for your next getaway.

Want to spend your day playing sports or enjoying the ocean? A variety of indoor/outdoor and water activities like beach volleyball, tennis, wind surfing, and snorkeling will keep you fully entertained for hours. Looking to keep your children entertained while you try something new? The Explorer's Club for Kids (ages 3-12) and the Core Zone Teens Club (ages 13-17) offer a wide range of entertainment from morning until night. Babysitting services are even available (concierge must be contacted for details).

If youre looking to improve your golf swing, or you're simply a beginner who has always had an interest in the game, the Playa Dorada Golf Course ($) offers 18 holes that are as challenging as they are entertaining. Designed by Robert Trent, this 72-par course features a gorgeous Caribbean landscape. Take your best swing while savoring the unparalleled beauty that surrounds you.

A full day of activities can really work up an appetite. Dine at nine delicious restaurants and savor buffet, a la carte, and snack options - without ever having to make a reservation! Whether you choose to indulge in Asian, Italian, Argentinian, or Caribbean cuisine, there is something to satisfy every palate. Each restaurant also offers a gluten-free menu and vegetarian options (please notify the resort in advance if you are gluten intolerant). Finish your meal off with a drink at one of the eight bars available throughout the property!

Find out more about Sunscape Resorts & Spas.

Learn more about Puerto Plata.

*Please request your honeymoon or anniversary package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Sun Kissed Wedding Package to receive both complimentary. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
This resort is located only 20 minutes from the Puerto Plata International Airport, and within a few miles of many other popular tourist destinations in the area, including the Fort of San Felipe and the Ocean World Adventure Park.
Address:
Playa Dorada, Puerto Plata
PP

DR
HOTEL FACILITIES
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Two unique pools.
Golf: ON-SITE
The Playa Dorada Golf Course, designed by Robert Trent.
Golf course features exceptional greens with breathtaking Caribbean tropical surroundings.
Holes: 18
Green Fees: $
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This family-friendly property features 585 rooms that face the blue waters of the Atlantic Ocean. Located on the northern coast of the Domincan Republic, Sunscape Puerto Plata is situated between lush tropical jungle and a beautiful golden sand beach. This property is also surrounded by an impressive 18-hole golf course. Beach: This resort is situated on Playa Dorada, one of the most beautiful beaches in the Dominican Republic, boasts stunningly blue waters and golden sands. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 585
Year Opened: 0 Credit Cards:
ROOM TYPES
SUN CLUB SUPERIOR ADULTS ONLY
355 sq ft. Enjoy the amenities and services of the Sun Club which include upgraded mini bar, two private lounges, personalized check-in/check-out, afternoon hot & cold hors d'oeuvres, desserts & fine liquors served in lounge. 1 king bed or 2 full beds.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
SUNCLUB 2 BEDROOM FAMILY SUITE
Suite connects a Sun Club One Bedroom Suite with a Sun Club Superior Room for two bedrooms, one with a king bed and a second with two double beds. Sun Club privileges include premium amenities, exclusive lounge access, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE GARDEN VIEW
Room includes one king bed or two twin beds, and a private balcony or terrace with beautiful garden views. Room also includes a minibar, a full bathroom, and more.
1 King Bed or 2 Twin Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE FAMILY ROOM
Family rooms are two connecting Deluxe Rooms, one with a king bed and one with two twin beds. These rooms also feature a private balcony, a minibar, and kid-friendly amenities.
1 King Bed or 2 Twin Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUN CLUB SUPERIOR GARDEN
Room includes one king bed or two double beds, and a private balcony or terrace with garden views. Sun Club amenities includes personalized check-in, access to a private lounge, upgraded bath amentieis, room service, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUN CLUB JUNIOR SUITE
Spacious guestroom includes one king bed or two double beds, a comfortable bathroom, and a private balcony or terrace with views of the tropical gardens or pools. Sun Club amenities include personalized check-in, access to a private lounge, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUN CLUB ONE BEDROOM SUITE
Suite includes a bedroom with a king bed, a separate living area and dining area, and a private balcony or terrace with tropical garden views. Sun Club privileges include exclusive lounge access, premium amenities, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
FLASH SALE RUN OF HOUSE 1
Flash Sale ROH (1, 2 or 3) is a promotional Run of House room category. Guests will receive the lead room category or higher. Booking and travel window restrictions will apply. This category may not always be available for sale on the dates selected.
Other Amenities -
DELUXE POOL VIEW
Room includes one king bed or two twin beds, and a private balcony or terrace with shimmering pool views. Room also features a minibar, an in-room safe, and more.
1 King Bed or 2 Twin Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Sunscape Puerto Plata features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Sunscape Puerto Plata:
Windows - Buffet-style restaurant serving international classics and specielty items. Open for breakfast, lunch, and dinner. Casual dress code.
The Pizza Shop - Serving pizza, burgers, tacos, and other snacks from 6:00 p.m. to 11:00 p.m. Casual dress code.
Castaways - Enjoy spectacular ocean views, while savoring our exquisite Caribbean cuisine Approximate seating capacity: 120. Dress Code: Casual Elegance. Dinner 6:30pm-10:00pm.
Gaucho Grill - Meat specialties prepared a la carte in a Argentinian atmosphere. Open for dinner only. Casual elegance dress code.
Coco Cafe - Open from 6:00 a.m. to 10:00 p.m. and offering premium coffee and snacks in a casual atmosphere. Available at the gallery shopping center.
Da Mario - Authentic Italian food served in an elegant, friendly atmosphere with traditional Italian dishes. Approximate seating capacity: 100. Dress Code: Formal Dinner 6:30pm-10:00pm.
Tamarindo - Lunch and snacks served poolside in a relaxed atmosphere. Casual dresscode.
Gohan - A la carte restaurant specializing in Asian cuisine. Approximate seating capacity: 80Dress Code: Casual Elegance. Dinner 6:30pm-10:00pm.
Barefoot Grill - Snacks on the beach served from 11:00 a.m. to 5:00 p.m.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Beach volleyball, basketall, water aerobics, water yoga, paddle board, foosball, snorkeling, and more.
Nightly Activities & Entertainment:
Indoor theater with nightly entertainment, game room, live entertainment, and more.
CHILDREN'S PROGRAMS
Explorer's Club for kids (3-12) offers a variety of activities, such as arts and crafts and a game room, and supervised by our Red Cross certified staff. Core Zone Teens Club offers special activities for teens (13-17).
Applicable Ages: 3-17

Children's Facilities
PlayGround
Game Room
Babysitting Fee: $

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
18 Recommend
18 past Apple Vacationers would recommend Sunscape Puerto Plata to their friends and family
TripAdvisor Web Reviews
Based on 2393reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Te amo POP
Chloe C,
Wed Apr 25 15:01:21 EDT 2018
I just returned from an absolutely beautiful family vacation at SunScape Puerto Plata. My party included my 10 year old son, physically handicapped mom, my picky and buffet hating uncle and myself and none of us had ever been to the Dominican Republic, but we all have traveled the Caribbean extensively. Words cannot express how impressive and relaxing our stay was! We had the SunClub and oh my!! Upon arriving, the bellhop saw that our room did not have enough beds, (We were fully planning on bunking tight 2 to a bed). In a seamless motion he called and arranged another bed for our room...NOT a cot or rollout but an additional full bed!!! There was food available 24/7, that was beautifully arranged, delicious, fresh and not overwhelming. The resort and beach were clean, well managed and well planned. The very BEST part of our stay was the staff. Justino, Norberto and Carlos are my heros. They are so sincere and professional. My uncle wakes up early and is usually charged with bringing us coffee. Not acceptable for Norberto. Rather, he would help my uncle set up spaces for us around the pool, serve him coffee and then bring the rest of us coffee to our room!! Justino knew our orders by heart after 1 time. He kept us well watered, well fed and laughing the whole time. Carlos was very hard working and efficient. I seriously felt as though I was royalty the entire stay. Yajaira, our housekeeper was marvelous. The attention to detail, abundance of food and toiletry supplies and efficiency was greater than I've before encountered. I miss my DR family already. I love that I left speaking much more Spanish, but not because I needed to but WANTED to. I love that we were cherished and adored, appreciated and brought into their gracious and proud culture. Customer service to them is not about making money, but opening one's eyes to the wonder of their paradise. Never in my life have I ever worked on booking another stay somewhere while still there and yet I found myself doing just that. Thank you again Norberto and Justino. Te aprecio mes amigos xo

sunclub waste of money
Kathleen N,
Wed Apr 25 11:53:42 EDT 2018
we just arrived back home from a week at sunscape puerto plata. we upgraded to the sun club primarily for the wifi access but for the other perks as well. while the resort was nice, clean and friendly staff, we all felt as though the sun club was a waste of money. we were lucky if the wifi worked for more then a few mins. wifi was super important with us as that was our way of communicating with our son at home. i had to add a travel package on my phone at an extra cost due to the wifi not working. we did not receive the amenities offered, anyone can access the sun club lounges, not once were we asked for proof that we were sun club. we could have had the same visit without spending the extra money. we were a group of 35 and no one received everything we were supposed to.

Last Minute Holiday
MaxiP72, Hatfield, United Kingdom
Wed Apr 25 00:49:36 EDT 2018
I have been to many Caribbean islands and this has to be the worst hotel I have been to. The staff were very friendly but they seemed to pay more attention to the American and Canadian guests. The choice of food was very limited, again it was aimed at the Americans and Canadians. The Al a Carte restaurants were always busy so you could be waiting over 1 hour for a table. On a positive note the room was lovey and clean. Very spacious for a Caribbean hotel. But all in all this was a very disappointing holiday

First time in Puerto Plata
Aqua101,
Tue Apr 24 11:29:12 EDT 2018
This was the first time in DR, and quite frankly, expected more. Been to Cuba 3 times, and they said try DR, you'll never go back to Cuba. Well in my opinion, it will be Cuba again. The resort wasn't bad, but it wasn't what I expected. The resort itself was super clean, the rooms were super clean, no complaints there at all! The mini bar was restocked with water and pop daily. Fresh towels daily. The rooms were pretty noisy though, we could hear everything outside, in the hall and if you were in the bathroom could hear conversations from the vent, who's well not sure! The beach was ok, didn't spend that much time there as it would get windy and the sand would start to fly, so was mostly poolside. They did have poolside service for drinks, so that was cool. Lots of chairs available. I like the sun, so having no umbrella didn't bother me. There are some, but most were "reserved" early on. The annoying thing about the pool is everyone has Bluetooth speakers that they seem to have a need to play, and most times it's to overplay the next group that has a speaker, and all different kinds of music, so makes it rather loud (good thing for earphones). The bars...the bartenders were great, however many times the bars ran out of certain liquors. It's like as if they had one bottle of whatever liquor and once it was empty, they had to wait for a replenishment. One of them seemed to be Irish Cream, which brings me to the next point. The cafe. It was a cute little spot, which I always would go grab a coffee and head to the lobby prior to supper to relax a bit, and in my coffee I would get or try to get a shot of Irish Cream. Which was not always available. The girls at the coffee shop were awesome, the coffee was good and had fresh fruit like apples and such, along with sugary treats. The food, to me was mediocre. We tried all the a la cartes, which no reservations are needed, if you go at 6, no issues, at 7 there could be a bit of a wait, but we were only 2 so was easier to seat us than a group. The service was great. The buffet was more or less the same as any other spot, they had a pasta station, and a few different choices on different nights. They had a taco night where you could build your own tacos, and a sushi night. Along with the regular everyday foods.However the service at the buffet was a bit on the slow side for drinks, we always ordered wine with supper, yet a few times we ate and never even got our wine, and the few other times we were almost done by the time the wine arrived. Breakfast was good. The bacon...amazing! never ate so much bacon haha! The entertainment. The nightly show was mediocre. Was the same routine every night with a change of costume. The choreography mediocre. Not as fluid as it should have been. Almost like they weren't comfortable with each other. they did have seating service for drinks. Entertainment around the pool and such was very lax, they would have a game around 3:30-4 every day, but that was about it. Not that I play games, but I like to watch people play the games. All in all wasn't a bad experience, it only rained a few times in 14 days. And as I said, the staff was amazing! And super clean! We had 3 issues that we needed taken care off, and within an hour it was fixed. There is a mini mall with touristy shops right around the corner with a few restaurants. A market further down the beach. Our first room had absolutely no view and away from everything, we asked to be changed and the next day they put us in a building between the pool and the beach, was much better.

Four star hotel with five star service!
Anya H,
Tue Apr 24 10:06:19 EDT 2018
Sunscape Puerto Plata Dominican Republic Playa Dorada Complex Playa Dorada Puerto Plata, Puerta Plata 57000, Dominican Republic Hotel Anya Hardy 22 points a week ago Four star hotel with 5 star service. This was our first stay at Sunscape Hotel, although our third trip to the Dominican Republic. The beach was beautiful and kept very clean. We enjoyed breakfast overlooking the ocean in the morning with our two children aged 3 and 5. This was our first long haul holiday in 7 years and previously we had spent holidays running ourselves ragged, entertaining the children with little time to ourselves as a couple. Mary, Rosa, Maigro and the team at the little Explorers took both children a handful of times for us during our stay and did such an amazing job looking after them and ensuring that the had fun that they were begging to go back and play. This gave us the opportunity to have some time to ourselves and made our holiday even more relaxed. We didn't see the entertainment for the adults at night, as we were usually in bed with the kiddies by 9:30pm but the children's entertainment was brilliant for our children's age group. We tried two of the restaurant's, Gaucho - the Grill, which was amazing and the fillet steak was first class. The Italian wasn't as memorable but still was a nice change from the buffet. However, we found the buffet food to be first class, lots of choice and always really flavoursome. The ladies at reception at the buffet were always really friendly and great with the kids. With the hotel being set on the beach, you were never short of a sun bed. We have previously been at hotels where it was necessary to get up at 6am to get a chair, however this was not the case at sun scape. The pool area was kept clean and the glass collector was amazing, no sooner had you put your glass down, then he had picked it up. Julissa at the pool bar made the best Capiriniah and Martin at the beach bar. Both were the best bar staff and the friendliest. We are not American and tipped only the staff that we thought had done a great job, but unlike a lot of all inclusive hotels, it was irrelevant to the staff if you tipped or not, they gave everyone the same attention. Both Jurissa and Martin didn't cut corners and made the best drinks on the complex and always with a smile and good humour. The bedrooms were kept spotless and sprayed for bugs if you wanted them to be, which I recommend doing. We did have one issue. When we first arrived, it was so noisy at night that we were kept awake til 6am. Someone must have complained, as after that one night, there was security on the ground floor and no noise. I really would struggle to say anything bad about this hotel. Everything here was about attention to detail and ensuring that we had an amazing holiday. If you are thinking about booking, I can recommend this as a four star hotel, with five star service. We went for two weeks and I would have been quite happy to have stayed for two more. First class and thank you to all of the staff who made it such a memorable, happy, relaxing and fun holiday



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