Cancun

Secrets The Vine Cancun


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2017.

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to US and Canada and more. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets The Vine Cancun is a contemporary, adults-only haven offering the ultimate in luxurious-personalized service. Combining the natural beauty of the Yucatn Peninsula with the elegance and Unlimited-Luxury of a world-class resort, you'll be awed by the resort's ultra-chic vibe.

Indulge in an expansive array of cuisine and bold flavors at each dining venue. Choose from five la carte gourmet restaurants, a buffet, and a caf, where reservations are never required. Your Unlimited-Luxury privileges include all meals and top-shelf spirits. Unique to Secrets The Vine Cancun, enjoy Sommelier-led wine tastings, including some of the world's finest wine collections with wine pairings and education. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor and See, available from 6pm. to 1am (transportation not included).

Secrets The Vine Cancun offers beautiful guestrooms and suites, complete with Italian porcelain floors, teak wood furnishings, a private terrace or balcony, a luxurious bathroom, and much more. If you would like to experience an even higher level of luxury, the Preferred Club is for you. Enjoy Preferred status and amenities, special concierge services, private swimming pool, an upgraded room or suite, in-room internet access, and access to the private Preferred Club lounge offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in monthly beach clean-ups and the annual clean-up of the Nichupte Lagoon area. The resort implements programs to conserve water, electricity, and energy. Additionally, the resort participates in Earth Hour, hosted by the World Wildlife Fund (WWF) every March. During June and September, this resort also assists with sea turtle protection and release.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
This Beachfront property is located in Cancun's Hotel Zone.
Address: Blvd. Kukulcan km. 14.5, Lot 38/38b
Cancun
QR

MX
Fax: 972-370-9160
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (Half a mile away)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Three Infinity pools and a Preferred Club pool
Golf: NEARBY
18 holes at Playa Mujeres Golf Course
Travel through 12/19/14 - 1 round golf per paying adult per day included. Cart fee and prime time play fee for golf before 1 p.m. - 2 p.m. depending on season is not included and does apply. No-show/cancellation penalty applies.
Holes: 18
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Modern, chic resort with a South Beach feel. Spa Cenote design, the Winery (wine cellar) wine tasting area, large balconies with view of both the ocean and lagoon - sunrise and sunset. Check-in: 3:00PM
Check-out: 12:00PM
Total Rooms: 495
Year Opened: 2012 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
DELUXE OCEAN VIEW
One king or two queen beds. Views of the Caribbean Sea and Laguna Nichupte from the private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON SUITE OCEAN VIEW
These rooms are 770 sq. ft. and offer a king bed, seating area in entry room, separate seating area inside room, and private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DEALOFTHEDAY PREFERRED CLUB NR
Other Amenities -
Kitchen
JUNIOR SUITE OCEAN VIEW
712 sq. ft. Seating area in entry room, separate seating area inside room, one king bed. Views of Caribbean Sea and laguna Nichupte from the private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MASTER SUITE OCEAN FRONT
These suites are 1324 sq. ft. and offer a balcony, king bed, and lounge area with pull-out sofa. There is a main living area with dining table, in-room soaking tub, and a corner terrace with views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED MASTER SUITE OCF
1324 sq. ft. Suite design, television lounge with pull-out sofa, and main living area with dining table. One king bed and an in-room soaking tub. Corner terrace features views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED MASTER SUITE OCEAN
1324 sq. ft. Suite design, television lounge with pull-out sofa, main living area with dining table. One king bed and in-room soaking tub. Corner terrace features views of Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED DELUXE OCEAN VIEW
These rooms are 475 sq. ft. and offer a personal receptionist concierge, one king or two queen beds, Preferred Club amenities, and a private furnished balcony with views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON SUITE OCEAN FRONT
These rooms are 770 sq. ft. and offer a seating area in entry room, separate seating area inside the room, king bed, and private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED JUNIOR SUITE OCEAN
712 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED HONEYMOON OCEAN FRON
770 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED HONEYMOON OCEAN VIEW
770 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of the Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MASTER SUITE OCEN VIEW
These suites are 1324 sq. ft. and offer a king bed, pull-out sofa, and lounge area. They offer a private furnished corner terrace with views of the Caribbean Sea and Laguna Nichupte, as well as an in-room tub and main living area.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Room Service
DINING
Secrets The Vine Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Secrets The Vine Cancun:
Sea Salt Grill - Peruvian cuisine a la carte with a pre-Hispanic touch.
Olio Mediterranean Cuisine - Flavors from Tunisia, Morocco, Greece, and Spain prepared fresh daily. Panoramic view of the Nichupte Lagoon. Open for dinner. Attire: Casual.
Nebbiolo Ristorante - Indoor & outdoor dining. Antipasta Bar and stone pizza oven with classic Italian specialties.
Dragons - Elegant, eclectic fine dining celebrating the distinctive flavors found in the Far East. Sushi Bar with Fully Trained Master Sushi Chef. Open for dinner from 6 p.m. to 11 p.m. Dress Code: Casual Elegance. Approximate seating capacity: 140.
Market Cafe - International breakfast and lunch buffet, and a la carte Mexican restaurant for dinner. Attire: Casual.
Barefoot Grill - Relaxed atmosphere near the pool area with light lunch specialties.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Daily themed shows, presentations, or other entertainment will be conducted each evening.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1077 Recommend
1077 past Apple Vacationers would recommend Secrets The Vine Cancun to their friends and family
TripAdvisor Web Reviews
Based on 9887reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Beautiful Hotel!
BacktoReality19, California
Thu Jun 14 22:23:54 EDT 2018
We have stayed in "Secrets The Vine" Cancun at the first week of June 2018. Our group of 6 really enjoyed the time in the Vine resort. Everything was nice and thoughtful. We loved the hotel. Staff members were great. Loved the buffet, especially Abiel, whose service was great. "The Bluewater Grill" restaurant's manager Minerva Chavez was professional and very nice. We enjoyed the spa and their services. Housekeeping 2 times a day was a good surprise for us. Entertainment guys were really good. Some things needs to be improved. The Italian restaurant's decoration and service is not very good. Not a good experience with them. Please check the iron's in the room. I couldn't use the iron,because of the wire problem. (room 1909).The lighting system is not user friendly. Didn't like the boxed, glassed toilets. Overall experience is good. Thank you!

Amazing resort! Great service
benioanca, Phoenix, Arizona
Thu Jun 14 20:31:23 EDT 2018
We had an awesome experience at this hotel! From the moment you walk in till the moment u leave everything was excellent! Customer service was exceptional! Everyone was going above and beyond to fulfill our needs. I have to give a shoutout to Carla and the other ladies in the coffee shop. Always smiling and always working hard they made our stay extraordinary. Also Sergio from the Dragon restaurant was amazing as well. He is an amazing server, I’ve never had a better experience anywhere in US. All the restaurants were just delicious and everyone was great. The room service was really good as well. Jorge did an amazing job setting up the table for us and Bringing exact what we asked for and more. These employees are a huge asset to this resort and they made our experience a positive one worth sharing and will definitely return here again and we will tell everyone about it.

Perfect
,
Thu Jun 14 16:45:13 EDT 2018
Gorgeous property. I attended a destination wedding #fosterwedding. Staff was friendly and accommodating. Terrence at the Front Desk was the epitome of hospitality. Room 1920 was perfect. Thank you! -N. Miller

Very nice hotel with good food and an exceptional entertainment staff!
Michael W,
Wed Jun 13 16:06:27 EDT 2018
Traveler Background My wife and I are in our early 40’s and fairly well travelled. We have visited the Cancun/Riviera Maya area numerous times and stayed at multiple all-inclusive hotels/resorts. As you consider the following account of our experience at Secrets the Vine, please note that we consistently tip service personnel during our visits to all-inclusives. We stayed at Secrets the Vine in late January of this year and here are some of our observations to consider: Facilities and Condition Pros: Very clean, modern, and well-maintained overall; Nice pools with comfortable water temps, chairs, and umbrellas; Gorgeous beach; Well-equipped fitness room with a great view. Cons: Though we didn’t have much interest in using it, the “game room” is hard to find. Granted that this hotel has a relatively small geographic footprint, but aside from some palm trees, there is very little greenery anywhere on the grounds. We are both pretty “tech-savvy”, but the lighting system in the rooms is terrible and not user friendly whatsoever. Put simply, our room had the worst basin/vanity lighting that we have experienced just about anywhere. Hotel Staff Pros: The entertainment staff at this hotel was absolutely exceptional – particularly Valeria, Felipe, Eline, Alonso, Bernardo, and Luis. The poolside service was the best of any all-inclusive that we’ve ever stayed at – Blanca and Veronica were both outstanding. Armando at the Bluewater Grill and Carlos at the Market Café are also quite worthy of mention. Cons: Based on our experience, the Preferred Club butler service on the 25th floor was essentially non-existent. Our butler could rarely be found at his desk, and during our limited encounters, we considered him to be “less-than-pleasant” in comparison to all of the other staff that we had contact with. Food, Restaurants, Bars Pros: The Bluewater Grill and Dragons were both excellent (for being located at an all-inclusive). The beef tenderloin at Bluewater was probably the best steak we’ve had in Mexico. The breakfast buffet is well stocked. The coffee bar is adequate and well staffed, as are all of the other bars that we utilized. Cons: The Italian restaurant, Nebbiolo, was awful so don’t bother with it. Overall Experience In sum, this hotel is very nice and on par with other comparably priced places that we’ve previously stayed at in the Cancun area (which include Hyatt Zilara, Live Aqua, and two different Excellence properties). We enjoyed out visit and would consider staying here again.

Absolutely unbelievable
Beeeee, Bracknell, Berkshire
Wed Jun 13 06:57:29 EDT 2018
We have just checked out from 9 nights at Secrets The Vine and still trying to find an imperfection. This hotel has truly outdone all expectations of our vacation. We opted for the Preferred Club access and would strongly recommended if you are looking for that extra special service, with a butler on hand, you need not lift a finger, you also get access to a preferred lounge with breakfast and canapé refreshments throughout the day and a private bar and not to mention the private infinity pool with waiter service and private restaurant for lunch. The cleanliness, service, food and drinks were second to none. You get 2 maid visits a day with towels and toiletries replenished and turn down service (with the yummiest little chocolates). You have the choice of 4 A la Carte restaurants for dinner (Italian, Steak, Asian, Mediterranean) as well as the market cafe (buffet restaurant). The steak was perhaps not quite what you would expect back home and would recommend ordering it slightly more cooked than you would usually as our medium rare was more like rare. There was a little bit of a an uncomfortable push to buy bottles of wine with dinners, and when we asked them to choose a good wine for our dinner in the Olio restaurant we were a little disappointed that it seemed no consideration was taken before selecting the most expensive bottle on the menu. Cocktail menu was a little short for choice but the bar staff were pretty clued up on your usual choice of classic cocktail recipes from back home and were never short on measures either! All in all this picturesque hotel has outdone itself and we have no hesitation in recommending to anyone. Note: In the weeks/days leading up to our vacation we had forecast thunderstorms and rain everyday of the 10 days, yet we had clear blue skies and sunshine everyday expect our last night we had rain throughout the night.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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