Cancun

Secrets The Vine Cancun


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Unlimited-Luxury®   All Inclusive    

Crystal Award Winner: Best Destination, 2014
Crystal Award Winner: Best Hotel Chain 2011-2016
Crystal Award Winner: Best Staff & Service - Mexico, 2013 & 2015
"Best Hotels in Cancun" Silver Badge Winner: U.S. News & World Report, 2014
Gold Magellan Award: Wine & Food Festival, 2014

Exceptional Values!
Extra Value: Unlimited Connectivity:
Free calling to US and Canada and more. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets The Vine Cancun is a contemporary, adults-only haven offering the ultimate in luxurious-personalized service. Combining the natural beauty of the Yucatn Peninsula with the elegance and Unlimited-Luxury of a world-class resort, you'll be awed by the resort's ultra-chic vibe.

Indulge in an expansive array of cuisine and bold flavors at each dining venue. Choose from five la carte gourmet restaurants, a buffet, and a caf, where reservations are never required. Your Unlimited-Luxury privileges include all meals and top-shelf spirits. Unique to Secrets The Vine Cancun, enjoy Sommelier-led wine tastings, including some of the world's finest wine collections with wine pairings and education. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor and See, available from 6pm. to 1am (transportation not included).

Secrets The Vine Cancun offers beautiful guestrooms and suites, complete with Italian porcelain floors, teak wood furnishings, a private terrace or balcony, a luxurious bathroom, and much more. If youd like to experience an even higher level of luxury, the Preferred Club is for you. Enjoy Preferred status and amenities, special concierge services, private swimming pool, an upgraded room or suite, in-room internet access, and access to the private Preferred Club lounge offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in monthly beach clean-ups and the annual clean-up of the Nichupte Lagoon area. The resort implements programs to conserve water, electricity, and energy. Additionally, the resort participates in Earth Hour, hosted by the World Wildlife Fund (WWF) every March. During June and September, this resort also assists with sea turtle protection and release.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
This Beachfront property is located in Cancun's Hotel Zone.
Address: Blvd. Kukulcan km. 14.5, Lot 38/38b
Cancun
QR

MX
Fax: 972-370-9160
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (Half a mile away)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Three Infinity pools and a Preferred Club pool
Golf: NEARBY
18 holes at Playa Mujeres Golf Course
Travel through 12/19/14 - 1 round golf per paying adult per day included. Cart fee and prime time play fee for golf before 1 p.m. - 2 p.m. depending on season is not included and does apply. No-show/cancellation penalty applies.
Holes: 18
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Modern, chic resort with a South Beach feel. Spa Cenote design, the Winery (wine cellar) wine tasting area, large balconies with view of both the ocean and lagoon - sunrise and sunset. Check-in: 3:00PM
Check-out: 12:00PM
Total Rooms: 495
Year Opened: 2012 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
PREFFERED JUNIOR SUITE OCEAN
712 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED HONEYMOON OCEAN FRON
770 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED HONEYMOON OCEAN VIEW
770 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of the Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MASTER SUITE OCEN VIEW
These suites are 1324 sq. ft. and offer a king bed, pull-out sofa, and lounge area. They offer a private furnished corner terrace with views of the Caribbean Sea and Laguna Nichupte, as well as an in-room tub and main living area.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW
One king or two queen beds. Views of the Caribbean Sea and Laguna Nichupte from the private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON SUITE OCEAN VIEW
These rooms are 770 sq. ft. and offer a king bed, seating area in entry room, separate seating area inside room, and private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DEALOFTHEDAY PREFERRED CLUB NR
Other Amenities -
Kitchen
JUNIOR SUITE OCEAN VIEW
712 sq. ft. Seating area in entry room, separate seating area inside room, one king bed. Views of Caribbean Sea and laguna Nichupte from the private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MASTER SUITE OCEAN FRONT
These suites are 1324 sq. ft. and offer a balcony, king bed, and lounge area with pull-out sofa. There is a main living area with dining table, in-room soaking tub, and a corner terrace with views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED MASTER SUITE OCF
1324 sq. ft. Suite design, television lounge with pull-out sofa, and main living area with dining table. One king bed and an in-room soaking tub. Corner terrace features views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED MASTER SUITE OCEAN
1324 sq. ft. Suite design, television lounge with pull-out sofa, main living area with dining table. One king bed and in-room soaking tub. Corner terrace features views of Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED DELUXE OCEAN VIEW
These rooms are 475 sq. ft. and offer a personal receptionist concierge, one king or two queen beds, Preferred Club amenities, and a private furnished balcony with views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON SUITE OCEAN FRONT
These rooms are 770 sq. ft. and offer a seating area in entry room, separate seating area inside the room, king bed, and private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Room Service
DINING
Secrets The Vine Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Secrets The Vine Cancun:
Olio Mediterranean Cuisine - Flavors from Tunisia, Morocco, Greece, and Spain prepared fresh daily. Panoramic view of the Nichupte Lagoon. Open for dinner. Attire: Casual.
Nebbiolo Ristorante - Indoor & outdoor dining. Antipasta Bar and stone pizza oven with classic Italian specialties.
Dragons - Elegant, eclectic fine dining celebrating the distinctive flavors found in the Far East. Sushi Bar with Fully Trained Master Sushi Chef. Open for dinner from 6 p.m. to 11 p.m. Dress Code: Casual Elegance. Approximate seating capacity: 140.
Market Cafe - International breakfast and lunch buffet, and a la carte Mexican restaurant for dinner. Attire: Casual.
Barefoot Grill - Relaxed atmosphere near the pool area with light lunch specialties.
Sea Salt Grill - Peruvian cuisine a la carte with a pre-Hispanic touch.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Daily themed shows, presentations, or other entertainment will be conducted each evening.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1077 Recommend
1077 past Apple Vacationers would recommend Secrets The Vine Cancun to their friends and family
TripAdvisor Web Reviews
Based on 8198reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Very good hotel
Juan Carlos V, Zapopan, Mexico
Thu May 25 14:20:07 EDT 2017
This is my first time at this hotel, is a hotel for adults. This is also all inclusive hotel but a difference with others is that you can't be wearing any as a brazalete. The food is great, restaurants fantastic they only change you for special bottle of wines. Another difference from others all inclusive is the high quality beers, Liquor and food. I would grade this as perfect but it is kind of noisy in the mornings. The cleaning personal starts very early they should be considering that guest just want to rest.

Great Experience!
fitmirandaallen, Sugar Hill, Georgia
Thu May 25 12:00:03 EDT 2017
The service at this resort was amazing! The whole staff was incredible especially our butler, Alex. Alex took care of all our needs & treated us like family. We were celebrating our anniversary & it seemed like everyone knew it. Everywhere we turned someone was wishing us a happy anniversary. The view from our room was amazing! We could see the ocean & the lagoon. And, the beach along the resort was so clean & beautiful. We will definitely be back!

Once in a Lifetime!
Susan G,
Wed May 24 18:50:30 EDT 2017
This was my first visit to an all-inclusive and it exceeded my expectations! I have high standards and this like-new property surpassed them. We were welcomed by staff with champagne and cool towels.The amount of friendly staff was amazing. They were always asking how they could help. As a young-at-heart senior single, I was concerned that it was for honeymooners only. The website was somewhat misleading. Not so! Many people were celebrating occasions: lots of anniversaries and for me a birthday. I had a “Happy Birthday” banner on the door of my room and an arrangement of exotic flowers inside. When I told Giovanni, the manager of the Italian restaurant, it was my birthday and he told me it was his too, we became fast friends! In addition to a personalized dessert plate with a selection of delicious delicacies, he placed a large sombrero on my head while the staff serenaded me. We stayed in touch during my entire stay and he made certain my dining experiences were all positive. Will I get him in trouble by saying on my last dinner, the chef made a special dinner and dessert for me?? I’ll never forget him!! The daily paper listed the activities for the coming day: more than one could do. Every night had a theme. My favorite was the Academy Awards night. I passed the “Hollywood” sign, walked the avenue of stars, down a red carpet, where I was presented with an “Oscar,” and walked up the stairs into the room where a giant screen displayed the live Oscar ceremonies. Such fun!! While many guests were busy seeing the sights, I had gone for R and R. I chose to work on my tan, swim in all of the 3 pools, dance many afternoons with the staff, eat and eat (there was food everywhere), and make friends with guests from all over the world. I hope I do not forget names of the amazing people who made my stay memorable. In addition to Giovanni and his staff (Jessica the hostess with the mostest and Georg, the waiter), Eduardo the manager of the Asian restaurant vied for first with Giovanni in pleasing me The entertainment staff was wonderful. My dance partners, Lito and Francesca, and Vashti highlighted my experience. And what would a guest do without a concierge? Yuki was amazing! There was no question she could not answer. The resort is a short 15-20 minute drive from the airport. We had a rocky start. First, the ride in a decrepit, private GoGo van was harrowing-do not use them-but they sent a much better one for the return trip. While the Vine is a high rise property as part of a Miami-like strip of hotels, once inside it was an oasis. Perhaps it was a combination of a high season full house and travel agent miscommunication, our first room had serious problems: mechanical and noise. A room change made all the difference! Ignore the weather forecasts. Rain was predicted daily. Cumulus clouds floated in the skies daily! I’d go back in a heartbeat!

The Vine
ericpV4275CG,
Wed May 24 12:40:22 EDT 2017
Everything about this hotel is high end and very nice. Everyone who works there seems to enjoy their jobs and treats the customers well. We had only 2 complaints - the butler service was spotty at best. We have been to other Secrets properties and the butlers gave us a small cell phone and we could call them directly from the beach or wherever for whatever we needed. At The Vine, if our butler was not at their desk when we called, the phone would ring several times and then go to what sounded like a voicemail box but those messages were not returned so maybe that wasn't the butler's voicemail. In fact, we wanted to check out with and tip our butler, but on the day of our departure (we left at 10:00 AM) the desk was empty from 9-10 when we were checking and we had to leave so we never saw Vladimir or Laura again. The second complaint is the selling of vacation club memberships to what seemed like everyone in the hotel. We are Unlimited Vacation Club members so we understand, and bought in to the program, however when we would be at breakfast in the morning, we were usually surrounded by sales pitches going on to other guests. On one morning, there were 9 different groups in the restaurant and we were the only ones that didn't have brochures and a sales pitch going on in. As I said, we understand and in fact purchased the membership a couple years ago, but it seems a little tacky to be selling in such an obvious way in front of other guests, especially considering everything else is so upscale and thought out at The Vine. None of these complaints are deal breakers and we will be back, but certainly there is room for improvement on an already great hotel.

Unbelievable stay!
Jason M,
Wed May 24 12:17:00 EDT 2017
What a great resort! Elegant and modern with the backdrop of the crystal blue ocean. From the moment we arrived we were treated like royalty! Got an upgrade to a presidential suite which was unbelievable! First rate staff, resort, pools, restaurants! The food was great! The staff treated us like friends and family. Jackie, Ixtel, Arturo, Adrian etc . I could go on and on. Great place and great people! Will be back again and again!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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