Cancun

Secrets The Vine Cancun


Email | Share |
Unlimited-Luxury®   All Inclusive    

Crystal Award Winner: Best Destination, 2014
Crystal Award Winner: Best Hotel Chain 2011-2016
Crystal Award Winner: Best Staff & Service - Mexico, 2013 & 2015
"Best Hotels in Cancun" Silver Badge Winner: U.S. News & World Report, 2014
Gold Magellan Award: Wine & Food Festival, 2014

Exceptional Values!
Extra Value: Unlimited Connectivity:
Free calling to US and Canada and more. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets The Vine Cancun is a contemporary, adults-only haven offering the ultimate in luxurious-personalized service. Combining the natural beauty of the Yucatán Peninsula with the elegance and Unlimited-Luxury of a world-class resort, you'll be awed by the resort's ultra-chic vibe.

Indulge in an expansive array of cuisine and bold flavors at each dining venue. Choose from five à la carte gourmet restaurants, a buffet, and a café, where reservations are never required. Your Unlimited-Luxury privileges include all meals and top-shelf spirits. Unique to Secrets The Vine Cancun, enjoy Sommelier-led wine tastings, including some of the world's finest wine collections with wine pairings and education. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor and See, available from 6pm. to 1am (transportation not included).

Secrets The Vine Cancun offers beautiful guestrooms and suites, complete with Italian porcelain floors, teak wood furnishings, a private terrace or balcony, a luxurious bathroom, and much more. If youd like to experience an even higher level of luxury, the Preferred Club is for you. Enjoy Preferred status and amenities, special concierge services, private swimming pool, an upgraded room or suite, in-room internet access, and access to the private Preferred Club lounge offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in monthly beach clean-ups and the annual clean-up of the Nichupte Lagoon area. The resort implements programs to conserve water, electricity, and energy. Additionally, the resort participates in Earth Hour, hosted by the World Wildlife Fund (WWF) every March. During June and September, this resort also assists with sea turtle protection and release.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
This Beachfront property is located in Cancun's Hotel Zone.
Address: Blvd. Kukulcan km. 14.5, Lot 38/38b
Cancun
QR

MX
Fax: 972-370-9160
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (Half a mile away)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Three Infinity pools and a Preferred Club pool
Golf: NEARBY
18 holes at Playa Mujeres Golf Course
Travel through 12/19/14 - 1 round golf per paying adult per day included. Cart fee and prime time play fee for golf before 1 p.m. - 2 p.m. depending on season is not included and does apply. No-show/cancellation penalty applies.
Holes: 18
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Modern, chic resort with a South Beach feel. Spa Cenote design, the Winery (wine cellar) wine tasting area, large balconies with view of both the ocean and lagoon - sunrise and sunset. Check-in: 3:00PM
Check-out: 12:00PM
Total Rooms: 495
Year Opened: 2012 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
PREFFERED MASTER SUITE OCF
1324 sq. ft. Suite design, television lounge with pull-out sofa, and main living area with dining table. One king bed and an in-room soaking tub. Corner terrace features views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED HONEYMOON OCEAN FRON
770 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED MASTER SUITE OCEAN
1324 sq. ft. Suite design, television lounge with pull-out sofa, main living area with dining table. One king bed and in-room soaking tub. Corner terrace features views of Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MASTER SUITE OCEN VIEW
These suites are 1324 sq. ft. and offer a king bed, pull-out sofa, and lounge area. They offer a private furnished corner terrace with views of the Caribbean Sea and Laguna Nichupte, as well as an in-room tub and main living area.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED HONEYMOON OCEAN VIEW
770 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of the Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON SUITE OCEAN FRONT
These rooms are 770 sq. ft. and offer a seating area in entry room, separate seating area inside the room, king bed, and private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED DELUXE OCEAN VIEW
These rooms are 475 sq. ft. and offer a personal receptionist concierge, one king or two queen beds, Preferred Club amenities, and a private furnished balcony with views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW
One king or two queen beds. Views of the Caribbean Sea and Laguna Nichupte from the private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON SUITE OCEAN VIEW
These rooms are 770 sq. ft. and offer a king bed, seating area in entry room, separate seating area inside room, and private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED JUNIOR SUITE OCEAN
712 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MASTER SUITE OCEN FRONT
These suites are 1324 sq. ft. and offer a balcony, king bed, and lounge area with pull-out sofa. There is a main living area with dining table, in-room soaking tub, and a corner terrace with views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
712 sq. ft. Seating area in entry room, separate seating area inside room, one king bed. Views of Caribbean Sea and laguna Nichupte from the private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Room Service
DINING
Secrets The Vine Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Secrets The Vine Cancun:
Dragons - Elegant, eclectic fine dining celebrating the distinctive flavors found in the Far East. Sushi Bar with Fully Trained Master Sushi Chef. Open for dinner from 6 p.m. to 11 p.m. Dress Code: Casual Elegance. Approximate seating capacity: 140.
Market Cafe - International breakfast and lunch buffet, and a la carte Mexican restaurant for dinner. Attire: Casual.
Barefoot Grill - Relaxed atmosphere near the pool area with light lunch specialties.
Sea Salt Grill - Peruvian cuisine a la carte with a pre-Hispanic touch.
Olio Mediterranean Cuisine - Flavors from Tunisia, Morocco, Greece, and Spain prepared fresh daily. Panoramic view of the Nichupte Lagoon. Open for dinner. Attire: Casual.
Nebbiolo Ristorante - Indoor & outdoor dining. Antipasta Bar and stone pizza oven with classic Italian specialties.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Daily themed shows, presentations, or other entertainment will be conducted each evening.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
897 Recommend
897 past Apple Vacationers would recommend Secrets The Vine Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7633reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Exceptional Experience
Gaylene K,
Thu Feb 23 12:21:12 EST 2017
We stayed from February 11, 2017 to February 13, 2017. We stayed in the Preferred Junior Suite on the 27th floor. The room size, layout, bed, toiletries and view of both the ocean and the lagoon did not disappoint. There was plenty of closet / drawer space, and we loved the modern décor / ambiance, including the glass shower. Our Butlers Miriam Perez Pineda treated us exceptionally. It was our wedding anniversary on February 14th, and my birthday on February 15th. Miriam first spoiled us with a door hanging Happy Anniversary banner, and a trail of roses petals to the bed with more petals, balloons and a card on February 13th. Not an error in date, but it was so she could do the same rose petal pathway, a heart shaped rose petal display and card on the bed for Valentines Day. And for my birthday, there was new birthday banner and insider was balloons. I certainly didn't expect this kind of special treatment, but it was so very much appreciated. She also had dessert delivered for each of the days. Thank you to her for making us/me feel so special. Both of our Butlers helped us with getting ice, extra towels, cab service enquiries etc. they were both very professional and friendly. Miriam arranged for a late checkout, which was greatly appreciated. The preferred pool was a great spot to relax and enjoy the scenery. Tharvin the pool host treated us exceptionally well. He always took care of our needs, whether we needed more towels, requested more drinks or even requested pizza delivery to the pool, he made it all happen. He was so friendly and helpful in all circumstances...even when we experienced an unfortunate pigeon dropping incident, he promptly had things rectified/cleaned :) He also had two others join him to serenade me with the Happy Birthday song and present me with a birthday dessert.. WOW, just outstanding! We liked Tharvin so much, that my husband even brought him a treat one day as a thank you...Tharvin called him Santa! He was so appreciative. Blanca also served us many of the days we were at the Preferred Pool, and she was quick and efficient. She always brought an extra glass of ice, she had a great sense of humor and was very friendly. We had breakfast daily in the Market Café. On our first visit to the Market on February 12th, we were sat in Alberto Cruz's section. He provided amazing service, and b/c of this first impression we requested to be sat in his section every day there after. Marcello was with Alberto for the remaining days of our stay. Both them always had my diet coke can, with a side of ice, my baileys and coffee, and my husband's champagne promptly after our arrival. They made us feel valued and waiting on our every need. Alberto even offered to get my eggs for me one day! I mistakenly left my invisaline tray on a side plate, and he rushed it out to me as we were leaving the restaurant. Because of their great service, we booked an outdoor dinner with them on February 14th. Very efficient and thorough with our food delivery and our drink service. We never had to pour our own champagne, they were always there to top it up. We said goodbye to Marcello on Friday, and to Alberto on Saturday...I hugged them both and thanked them for all they had done for us....it truly made our experience better. We also very much enjoyed the Dragon (Asian) restaurant, the salmon tartare from the restaurant beside the preferred pool and the hamburgers from room service. I tasted several different versions of a Cucumber Martini, and my favorite was from the piano bar. My husband loved the mud slides from the Preferred Pool bar. We love crown royal, and it was readily available unless you asked for it. On day one, two bars poured us Canadian Mist, and we sent the drinks back. The room refrigerator never really got that cold even when we turned it to as cool as it would go. The gym facility was amazing...nothing better than running on a treadmill with a view of the ocean. Complimentary headphones was also an exceptional touch, especially for someone like me who forgot to bring theirs! I had a pedicure at the spa, and have to say that was my only disappointment with the service at the resort. I did not enjoy the filing job of the nail shape, nor the paint, as it didn't cover all the nail. However, I did not complain about the service at the time, which I would next time. I left wanting to rebook as soon as possible...such an amazing experience.

Amazing hotel and restaurants
Michael S,
Thu Feb 23 07:54:44 EST 2017
We had an brilliant time here, the restaurants are all amazing and make you feel really welcome. Juan in the Italian themed place did an amazingly special 'surf and turf' evening with a really romantic view and a table covered with Rose petals. It was the highlight of a great holiday and I will definitely be seeking out Secrets hotels in the future!

Finally we found THE resort
Marinka S, Sacramento, California, United States
Thu Feb 23 06:54:40 EST 2017
Been many times to Mexico and to Dominican Republic, and never been to such resort that we would like to Come back too. So when my husband booked another trip to Mexico I was really Not looking forward to it. Although when we got to Secrets The Vine, I was in aww. Absolutely loved the place, the service, the food, the room. Absolutely everything. Especially our butlers made our stay that much better. Now I can't wait to go back, and only to this resort.

Two weeks in secrets the vine
Klara K,
Wed Feb 22 11:31:22 EST 2017
We spent two amazing weeks in this hotel. This is our review : Excellent : Rooms, (large, modern, very clean , large balcony with magical view ). Pool area (large, heated and great service ). Beach : beautiful clean large beach with white sand and clear blue water. Food : great food in all restaurants, even room service, with varied selection and always nice and proffesional staff. Entertaiment : Members from entertaiment team were absoulutely great, very funny ( specially Eduardo and Axel ) - Special thanks to member from pool area staff - Geovanny! He was absoulutely awesome, always nice and proffesional with big smile and kind words! Hope to see him next year! The only thing which was little bit annoying: Long waiting time for a dinner ( around one hour to wait for a dinner which was too much ). Definitely the best hotel in Cancun and would love to come back next year. Thank you Secrets the vine for having us!

Pleasant Experience
Leon X,
Wed Feb 22 11:15:11 EST 2017
Preferred Club Junior Suite Ocean View was our room with a large balcony, very spacious and gorgeous view. We also had an all inclusive minibar filled with of bottled water, beer, orange juice, sparkling water and coca cola plus small bottles of tequila. On the 21st floor there was a little bar, where we could have access to macron, snacks and wine. Our favorite restaurant was Bluewater, the ribeye was really good. There were four sizable pools within the hotel. Staff members were very friendly and always greet us. We enjoyed our stay.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.