Cancun

Secrets The Vine Cancun


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Unlimited-Luxury®   All Inclusive    

Crystal Award Winner: Best Destination, 2014
Crystal Award Winner: Best Hotel Chain 2011-2016
Crystal Award Winner: Best Staff & Service - Mexico, 2013 & 2015
"Best Hotels in Cancun" Silver Badge Winner: U.S. News & World Report, 2014
Gold Magellan Award: Wine & Food Festival, 2014

Exceptional Values!
Extra Value: Unlimited Connectivity:
Free calling to US and Canada and more. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets The Vine Cancun is a contemporary, adults-only haven offering the ultimate in luxurious-personalized service. Combining the natural beauty of the Yucatán Peninsula with the elegance and Unlimited-Luxury of a world-class resort, you'll be awed by the resort's ultra-chic vibe.

Indulge in an expansive array of cuisine and bold flavors at each dining venue. Choose from five ŕ la carte gourmet restaurants, a buffet, and a café, where reservations are never required. Your Unlimited-Luxury privileges include all meals and top-shelf spirits. Unique to Secrets The Vine Cancun, enjoy Sommelier-led wine tastings, including some of the world's finest wine collections with wine pairings and education. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor and See, available from 6pm. to 1am (transportation not included).

Secrets The Vine Cancun offers beautiful guestrooms and suites, complete with Italian porcelain floors, teak wood furnishings, a private terrace or balcony, a luxurious bathroom, and much more. If youd like to experience an even higher level of luxury, the Preferred Club is for you. Enjoy Preferred status and amenities, special concierge services, private swimming pool, an upgraded room or suite, in-room internet access, and access to the private Preferred Club lounge offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in monthly beach clean-ups and the annual clean-up of the Nichupte Lagoon area. The resort implements programs to conserve water, electricity, and energy. Additionally, the resort participates in Earth Hour, hosted by the World Wildlife Fund (WWF) every March. During June and September, this resort also assists with sea turtle protection and release.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
This Beachfront property is located in Cancun's Hotel Zone.
Address: Blvd. Kukulcan km. 14.5, Lot 38/38b
Cancun
QR

MX
Fax: 972-370-9160
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (Half a mile away)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Three Infinity pools and a Preferred Club pool
Golf: NEARBY
18 holes at Playa Mujeres Golf Course
Travel through 12/19/14 - 1 round golf per paying adult per day included. Cart fee and prime time play fee for golf before 1 p.m. - 2 p.m. depending on season is not included and does apply. No-show/cancellation penalty applies.
Holes: 18
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Modern, chic resort with a South Beach feel. Spa Cenote design, the Winery (wine cellar) wine tasting area, large balconies with view of both the ocean and lagoon - sunrise and sunset. Check-in: 3:00PM
Check-out: 12:00PM
Total Rooms: 495
Year Opened: 2012 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
DELUXE OCEAN VIEW
One king or two queen beds. Views of the Caribbean Sea and Laguna Nichupte from the private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON SUITE OCEAN VIEW
These rooms are 770 sq. ft. and offer a king bed, seating area in entry room, separate seating area inside room, and private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DEALOFTHEDAY PREFERRED CLUB NR
Other Amenities -
Kitchen
JUNIOR SUITE OCEAN VIEW
712 sq. ft. Seating area in entry room, separate seating area inside room, one king bed. Views of Caribbean Sea and laguna Nichupte from the private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MASTER SUITE OCEAN FRONT
These suites are 1324 sq. ft. and offer a balcony, king bed, and lounge area with pull-out sofa. There is a main living area with dining table, in-room soaking tub, and a corner terrace with views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED MASTER SUITE OCF
1324 sq. ft. Suite design, television lounge with pull-out sofa, and main living area with dining table. One king bed and an in-room soaking tub. Corner terrace features views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED MASTER SUITE OCEAN
1324 sq. ft. Suite design, television lounge with pull-out sofa, main living area with dining table. One king bed and in-room soaking tub. Corner terrace features views of Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED DELUXE OCEAN VIEW
These rooms are 475 sq. ft. and offer a personal receptionist concierge, one king or two queen beds, Preferred Club amenities, and a private furnished balcony with views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON SUITE OCEAN FRONT
These rooms are 770 sq. ft. and offer a seating area in entry room, separate seating area inside the room, king bed, and private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED JUNIOR SUITE OCEAN
712 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED HONEYMOON OCEAN FRON
770 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED HONEYMOON OCEAN VIEW
770 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of the Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MASTER SUITE OCEN VIEW
These suites are 1324 sq. ft. and offer a king bed, pull-out sofa, and lounge area. They offer a private furnished corner terrace with views of the Caribbean Sea and Laguna Nichupte, as well as an in-room tub and main living area.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Room Service
DINING
Secrets The Vine Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Secrets The Vine Cancun:
Sea Salt Grill - Peruvian cuisine a la carte with a pre-Hispanic touch.
Olio Mediterranean Cuisine - Flavors from Tunisia, Morocco, Greece, and Spain prepared fresh daily. Panoramic view of the Nichupte Lagoon. Open for dinner. Attire: Casual.
Nebbiolo Ristorante - Indoor & outdoor dining. Antipasta Bar and stone pizza oven with classic Italian specialties.
Dragons - Elegant, eclectic fine dining celebrating the distinctive flavors found in the Far East. Sushi Bar with Fully Trained Master Sushi Chef. Open for dinner from 6 p.m. to 11 p.m. Dress Code: Casual Elegance. Approximate seating capacity: 140.
Market Cafe - International breakfast and lunch buffet, and a la carte Mexican restaurant for dinner. Attire: Casual.
Barefoot Grill - Relaxed atmosphere near the pool area with light lunch specialties.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Daily themed shows, presentations, or other entertainment will be conducted each evening.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1077 Recommend
1077 past Apple Vacationers would recommend Secrets The Vine Cancun to their friends and family
TripAdvisor Web Reviews
Based on 8497reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
The amazing Secrets of the Vine
417rhiannong, Newcastle, Australia
Thu Jul 20 14:54:17 EDT 2017
Truly the most amazing holiday I've ever had. The resort was sensational and i couldn't fault it. I travelled all the way from Australia and would do it again in a heart beat. i am still dreaming about Mexico and the phenomenal Secrets of the Vine

Fabulous vacation!!!!
sharoncwt, Hampton, Virginia
Thu Jul 20 14:00:47 EDT 2017
We just returned from Secrets The Vine Cancun and it was awesome! The service there is top notch. We were on the preferred level 25th floor. Our butlers Eduardo and Victor were the best. Eduardo really went the extra mile to make sure we were happy and comfortable. I casually mentioned that it would be nice to have regular M&Ms instead of peanut in our mini bar. He personally went out of his way and got me some M&Ms. Wow! That may seem minor to some people but I thought it was very nice. Our room was so beautiful! Spacious and so clean. We could have eaten off of the floor, it was spotless. The maid service was super fast, efficient and extra clean. We saw the maids cleaning the balconies one day and those ladies mean business! Great job! I loved the glass shower in the room it was huge! We watched a video on YouTube of a tour of this type of room before our trip. It was even better in person. Now to the preferred pool area. Just be ready to be pampered. We did not want to leave! Every day we were greeted by the friendly pool attendants who set up our chairs, towels and umbrellas. All we had to do was sit down and order drinks. The pool was never too crowded and chairs were always available. We ordered lunch daily from our seats and ate poolside. The food in the pool area is actually very good. Now to the CONS of the resort. I really only have two complaints. Number one, speaking of the food. As I said Olio, the restaurant by the preferred area pool is delicious. The buffet downstairs on the first floor for breakfast was also very good, we were never disappointed. However, we ate at the Bluewater Grill which is the premier steak restaurant. It was horrible. My ribeye was a very poor cut of beef and my husband's baked potato was so small it became a joke. The food here reminded me of cruise ship food. It was plentiful but not very tasty. We ended up enjoying room service on our balcony more than the restaurants available in the evening. The food was OK but the service and view were wonderful. Our waiter was so friendly. He even offered to take our picture on our last night and brought us drinks to toast with on our last night. He really went the extra mile. My final complaint is concerning our last day at the preferred area pool. The pool closed early at 4pm for a private event. The reason why this was irritating is because we paid extra for the privilege of being in that area. Being forced out early for a private event felt like we were being cheated. It would be nice if they had another area for events like this that would not be at the expense of other paying guests. All in all the resort is spectacular and we would return. I just hope when we return the food gets an upgrade. And by the way, try the spa it's awesome!

Relaxing at The Vine Cancun
johnjL2948JK, Grand Junction, Colorado
Thu Jul 20 13:40:18 EDT 2017
One of the best vacations we've ever had. So relaxing. We felt very pampered. We have recommended it to friends and plan on going back soon. The food was some of the best we've ever had at a resort. The service we received from everyone was exemplary.

Absolute perfection!
Stacey K, New York City, New York
Thu Jul 20 13:28:23 EDT 2017
I've been back just a week and I am already itching to book my next trip to this resort. I met my mum out there as I live in NYC and she lives in the UK, and this was a great way for us to spend some quality time together. We opted for the VIP package, which is only a little extra and is really worth it. You have private check-in with a glass of champagne, your own personal butler, no queues to check in or out, access to a private pool on the 12th floor, which was SO cool. And access to a drinks/snack lounge. We went to Secrets to celebrate my mum's 60th birthday. If you are going for a special occasion I 100% recommend you contacting the hotel with a heads up, as they really went all out (at NO charge), and decorate the room with balloons, a birthday card, bottle of wine and a cake. My mum was thrilled! Our butler Miriam was nothing short of amazing - so helpful! My mum's case didn't turn up and Miriam called the rep number for her, as it was all in Spanish. She really went above and beyond for my mum. The room was beautiful, massive with the best shower I have ever used. Also their products are really lovely here, so no need to bring your own if you usually aren't a fan of hotel products. Having an ocean view was also well worth it, loved sitting on the balcony at the end of the day. There is a lot I could say about this resort so I'll be concise. The food is outstanding! Any negative reviews regarding food please just ignore. There is so much choice of restaurants - Mexican, Peruvian, Asian Fusion, Italian, Steak, Seafood...there is something for everyone. You also don't have to book which is great, you just pick up a buzzer that goes off when your table is ready. So if someone is ready first, have the get the buzzer and have a drink before dinner. It's a great system. I also just loved the buffet at lunch in the Market Cafe. A big thank you to Lino and Cesar for always being so friendly and bringing us our drinks as we sat down. I am usually quite fussy with my food, and I always ate very well here. The desserts are also to die for! And also head here for breakfast and make sure you go to the omelette station. I had a fresh made omelette every day! Drinks were great - I am not a big drinker so didn't fully take advantage of all the drinks here, but they make up any cocktail you want and have plenty of wine and beers. The beach and pools were also just perfect. We sat at the pools for the first few days and moved to the beach for the last half of our trip. The sea actually wasn't rough at all so we could easily swim, and the staff are great about refilling drinks and moving your umbrella for you to get shade. I did have a spa treatment - definitely advise using the spa and also the lovely gym which overlooks the pools and the beach! I worked out almost every day because of that view! I had a lovely 80 min massage and was very impressed!! I definitely cannot recommend this resort enough, and none of the pictures do it justice. I was so impressed by Trip Advisor photos before I arrived, but upon arrival I was even more thrilled - trust me on this! Security is also very tight which I appreciated, they think of all the small details to ensure you have the most relaxed holiday. I spent a lot of money in tips here but it was out of choice because everyone was so deserving of them, so please please take plenty of $1 bills or pesos to tip because they will appreciate it. I can't wait to go back!

Secrets
aaronscott2017,
Thu Jul 20 06:27:33 EDT 2017
If its your first time to Cancun you will like it. If you have been several times you will hate it. Pros: The hotel is clean, the pool is clean, the food is good. Cons: Poor/slow service at the restaurants we dinned, slow at the pool, bars, and room service. The worst part was you would have to go all the way inside to get a beverage if you was at the pool before 10:00am... They didn't even want to give out a bottled water at the outdoor bar. No swim up bar!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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