Punta Cana

Riu Palace Punta Cana


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All Inclusive    

Exceptional Value!
Honeymoon: Surprise gift in room, small bottle of rum, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 USD spa credit in Ocean Harmony massage for two (50 min.), once per stay. This discount does not apply with other promotions and discounts. Redeemable at Renova Spa Riu Palace Bavaro.

*Please note, this hotel will be closed from April 2 - July 13, 2018.

Enjoy Punta Cana at its finest! This 24-hour all-inclusive paradise is located on a stunning white sand beach. The pristine Caribbean Sea provides the perfect setting for water activities and a glorious backdrop for sunbathing on the white sand. Nighttime entertainment includes live music and RIU theme shows.

For a taste of tranquility, relax in the sauna and Jacuzzi at the Renova Spa. Other services include a beauty salon and a complimentary gym.

Dining options are plentiful with six restaurants featuring scrumptious cuisine such as Japanese, International buffet, Italian, Brazilian, Fusion, and a Grill Steakhouse. The sports bar is open 24-hours, and the swim-up bar serves refreshing tropical drinks during the day. Guests also enjoy exchange privileges with Riu Bambu and Riu Naiboa (dinner dining excluded).

Caribbean Street is a marketplace located on the RIU grounds for your convenience. Play a game of pool at the billiards or view pictures at the photo studio and lab. At Riu Palace Punta Cana, everything is at your fingertips.

Find more information about Riu Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
PUNTA CANA


DR
Local Phone: 809-687-4242
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Disco / Nightclub
Physician on Call
Casino Onsite (Riu Palace Macao)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Second pool is a children's pool.
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Sailing, Kayaking
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Guests staying at the Riu Palace Punta Cana have exchange privileges with Riu Bambu and Riu Naiboa (excludes dinner). Beach:
Total Rooms: 612
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Drinks are not included at the Disco. No Spring Breakers
ROOM TYPES
SUITE
Large balcony or terrace, hydromassage bathtub, separate shower, A/C, in room safe, minibar, liquor dispenser, Satellite TV, walk in closet. Large split-level sitting area and sofa. Courtyard or Ocean View. One king or 2 double beds.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
SUPERIOR JUNIOR SUITE
Balcony or terrace, hydromassage bathtub, AC, in room safe, mini bar, liquor dispenser, Satellite TV. All rooms have split-level sitting area and sofa. Courtyard view. One king or 2 double beds.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD JUNIOR SUITE
Balcony or terrace, hydromassage bathtub, AC, in room safe, minibar, liquor dispenser, Satellite TV, telephone, hairdryer. All rooms have split-level sitting area and sofa. Garden View. One king or 2 double beds.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
JACUZZI SUITE
Balcony with Jacuzzi, hydromassage bathtub, A/C, in room safe, minibar, liquor dispenser, Satellite TV. All rooms have split-level sitting area and sofa. One king or two double beds.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE CONNECTING
These connecting junior suites are two accommodations, being sold as one unit. For the room description, please review the Junior Suite description.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
DINING
Riu Palace Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Riu Palace Punta Cana:
Yokohama - A la carte restaurant serving Japanese cuisine. Open for dinner Dress Code: Men are required to wear long pants for dinner.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
La Altagracia - Serves lunch and snacks during the day, for dinner a Grill Steakhouse. Dress Code: Men are required to wear long pants for dinner.
Don Manual - Buffet style restaurant with show cooking, serving International and local specialties.
Luigi - Italian specialty restaurant. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
La Bodega - Brazilian Rodizio specialty restaurant. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly entertainment with live music and variety shows.
CHILDREN'S PROGRAMS
Children's Mini Club.
Applicable Ages: 4 to 12 years old.

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5506 Recommend
5506 past Apple Vacationers would recommend Riu Palace Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5043reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Paradise on Earth
kwasnyk74, Wroclaw, Poland
Thu Aug 17 06:12:23 EDT 2017
We spent lovely 2 weeks in Riu Palace Punta Cana during this summer. Hotel is a part of Riu complex (around 5 hotels located next to each other) and is definitely the best one among them. It has splendid rooms with air condition, great view in majority of them. Beach is best in proximity. Excellent cleaning service and all possible convenience for the price. Food is very good in both Don Manuel buffet restaurant for breakfast and lunch as well as thematic restaurants. Here is one exception- DO NOT go to Japanese one called Yokohama. After eating there I'd recommend name change to: Kamikaze. My sincere recommendation is fusion - Krystal, Italian - Luigi and steakhouse - Altagracia. The hotel has pool with bar and snack available on demand. Also room service with food 24/7. Moreover - there is alcohol minibar in the room- rum/brandy/vodka/gin - no limits and free of charge. I can honestly recommend the place for those who want to rest and relax as for those who want to have fun all day long. Beach including sports as catamaran sailing, canoe; disco, casino, billiards bar 1 all handy. If you wish to sightsee - there are many local tourist agencies which will take you to Saona Island, Santo Domingo, Salto el Limon or any other nice places. We used Rico Travel. These guys rock! Service is very kind and helpful, though Caribbean speed is visible. If you need any help in case of trouble - go to reception and ask Santiago to help you or call "0" and ask for Juan Mende. This guy is a technician and has gold in his hands. Whatever happens - he can fix it in no time and for good. It was simply saying lovely and relaxing stay.

Don't let the reviews scare you!
Marisa B, Philadelphia, Pennsylvania
Wed Aug 16 20:03:54 EDT 2017
My family and I just returned form our stay at this resort. After we booked the resort then looked at the reviews on trip advisor we were a bit nervous and almost changed our hotel. We decided to stick with it! When the bus brings you in, you pull up and are amazed at the entrance. The lobby is big and gorgeous! The staff welcomed us and the check in process was very fast and our bags got to us in the room very quickly. Our rooms were nice. We did get adjoining rooms. The room for our 3 teenage daughters was two queen beds pushed together which was a little hard for them to sleep in. They restocked our fridge every day and our rooms got serviced every day. Make sure if you go out on the balcony you shut both of the doors or else your AC won't turn on! I did not love that the rooms had actual keys with your room number on them. So if you lost your keys people could get into your room easy. Also the safe was also a weird removable lock/key system so I didn't feel super secure leaving stuff in the safe. That being said, nothing was stolen from our room. Restaurants - We ate at the buffet, the steakhouse, and the Italian restaurant. The steakhouse was my favorite. The buffet for lunch and dinner just seemed like a lot of the same food. We thought the food was ok. We did all have stomach issues throughout the week. We thought drinking the water served in the restaurants was ok, they say it is filtered. But we think that was part of the problem though we honestly couldn't pinpoint the exact cause. My recommendation is to stick with bottled water/soda and avoid any food that is rinsed with water and not cooked. Pool/Beach were great! There were 5 of us and we never had an issue getting chairs for all of us. The beach is gorgeous but there was a TON of sea weed on the beach and in the water which made it not very fun to be in the ocean. The pool was always crowded but it was still fun! I also would recommend to tip well where ever you are. We tipped at the buffet on day 1 and two of the guys went out of their way to get us a table as soon as we walked in. By the end of our stay they knew our drink orders and had them waiting for us when we sat down. Overall our stay was great and we had no real issues or complaints about the hotel/staff. I am giving it 3 stars because we all were sick with stomach issues throughout our stay which made it difficult to fully enjoy the vacation.

Worst Hotel ever covered in Mold
Srantonian,
Wed Aug 16 10:36:23 EDT 2017
Gross does not explain this hotel. Room smelled and walls had mold. Ceiling fan covered in mildew rust and mold. Harvest gold bedspread from 1950. Bathtub was dirty and scratched. All wood work in room was destroyed. Room was filthy, just a total run down mess. Pool was so tiny could only fit about 20 people.

Don't believe the reviews - see for yourself
rob h, Manchester, United Kingdom
Wed Aug 16 03:40:07 EDT 2017
Having a read a few reviews prior to our stay at this hotel, to say we were a bit worried was an understatement as my wife has a slight disability Upon arrival you are taken aback by the sheer opulence of the hotel, old colonial is as I would describe The reception is very light and airy with loads of fans Only waited a few minutes to get checked in and were on our way to the room. Our cases took another 40 minutes to arrive, every thing seems to be more relaxed and takes a bit longer than we were used to. Pool was very big with a lot of sun beds arranged in lots of terraces to give the feeling of seclusion if required Pool had a swim up bar and side alcoves with tables but these always seemed occupied and became very crowded. Beach was beautiful, only down side is the weed that is a constant pain in the sea, I mean tons of the stuff, on some occasions taking a JCB to remove in the morning Again loads of sunbeds so plenty of space. Within the site there are 6 a la Carte restaurants and the buffet dining hall A la Carte include fusion, Italian, American, Brazilian, Japanese all get quite full ( as there Isla no booking system and all work on a first come first serve basis ) - these all open at 1800 hrs and my advice is to get there before 1930 hrs to make sure so either get a table or a buzzer for calling you once they have space. We tried the Italian, Brazilian and the American diners - all have a variation of a three course a la Carte menu which involves some sort of self service element apart from the American which is a menu which is specified apart from your choice of main meal. We did not try the Japanese or the fusion as we heard differing reports - but I leave it to you Entertainment Daytime entertainment centres on the beach and the pool Dancing, stretching, boules, darts and volleyball all take place on the beach in the morning Pool olympics and bingo take place in the afternoon The animation team seem to work tirelessly to keep people entertained throughout the day and evening The theatre shows are a bit amateurish but after a day on the beach they were enjoyable Overall we had a terrific time at the palace punta Cana and I would like to thanks willy and Yuma for looking after us so well in the dining hall and Alex for helping us out so much in the beach Overall For people who are disabled - perfect hotel - if you can get off the plane - REMEMBER THE DOMINICAN REPUBLIC DOES NOT HAVE AN AMBULIFT and getting off the plane is either a very hard process or involves a very embarrassing lifting process Hotel was perfect - our only 2 problems all holiday were with the reception 1. Asked for and extra pillow -never arrived after being assured it would be there "right away" 2. Filled in the room service form for breakfast in the room for 1 day - that never arrived We survived both problems with the help of the maid and the buffet diner for breakfast A great place to relax and unwind

Disappointed
MommaMel77, Knoxville, Tennessee
Tue Aug 15 23:56:46 EDT 2017
Our family stayed at the Riu in July and was terribly disappointed. We had two rooms and had requested double beds in one, which turned out to be two twins pushed together leaving the youngest to sleep on a crack. House keeping was less than impressive. They didn't restock the room most days with beverages or wash cloths. Our toilet stopped up twice. The lock on our door didn't work properly, making entering the room a challenge. The food was terrible to say the least. We did love our server at the buffet, Willy!! The pool was dirty. The drinks were nasty. The beach was BEAUTIFUL. Do not drink the water even though they serve it in all of the restaurants. All of us came home with stomach issues. We would never choose this resort again.



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