Punta Cana

Riu Palace Punta Cana


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All Inclusive    

Enjoy Punta Cana at its finest! This 24-hour all-inclusive paradise is located on a stunning white sand beach. The pristine Caribbean Sea provides the perfect setting for water activities and a glorious backdrop for sunbathing on the white sand. Nighttime entertainment includes live music and RIU theme shows.

For a taste of tranquility, relax in the sauna and Jacuzzi at the Renova Spa. Other services include a beauty salon and a complimentary gym.

Dining options are plentiful with six restaurants featuring scrumptious cuisine such as Japanese, International buffet, Italian, Brazilian, Fusion, and a Grill Steakhouse. The sports bar is open 24-hours, and the swim-up bar serves refreshing tropical drinks during the day. Guests also enjoy exchange privileges with Riu Bambu and Riu Naiboa (dinner dining excluded).

Caribbean Street is a marketplace located on the RIU grounds for your convenience. Play a game of pool at the billiards or view pictures at the photo studio and lab. At Riu Palace Punta Cana, everything is at your fingertips.

Find more information about Riu Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
PUNTA CANA


DR
Local Phone: 809-687-4242
Fax: 610-359-6625
E-mail Address: /sapmnt/P01/transfer/MM/out
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Disco / Nightclub
Physician on Call
Casino Onsite (Riu Palace Macao)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Second pool is a children's pool.
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Sailing, Kayaking
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Guests staying at the Riu Palace Punta Cana have exchange privileges with Riu Bambu and Riu Naiboa (excludes dinner). Beach:
Total Rooms: 612
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Drinks are not included at the Disco. No Spring Breakers
ROOM TYPES
SUITE
Large balcony or terrace, hydromassage bathtub, separate shower, A/C, in room safe, minibar, liquor dispenser, Satellite TV, walk in closet. Large split-level sitting area and sofa. Courtyard or Ocean View. One king or 2 double beds.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
SUITE
Large balcony or terrace, hydromassage bathtub, separate shower, A/C, in room safe, minibar, liquor dispenser, Satellite TV, walk in closet. Large split-level sitting area and sofa. Courtyard or Ocean View. One king or 2 double beds.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
SUPERIOR JUNIOR SUITE
Balcony or terrace, hydromassage bathtub, AC, in room safe, mini bar, liquor dispenser, Satellite TV. All rooms have split-level sitting area and sofa. Courtyard view. One king or 2 double beds.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD JUNIOR SUITE
Balcony or terrace, hydromassage bathtub, AC, in room safe, minibar, liquor dispenser, Satellite TV, telephone, hairdryer. All rooms have split-level sitting area and sofa. Garden View. One king or 2 double beds.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
JACUZZI SUITE
Balcony with Jacuzzi, hydromassage bathtub, A/C, in room safe, minibar, liquor dispenser, Satellite TV. All rooms have split-level sitting area and sofa. One king or two double beds.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
JACUZZI SUITE
Balcony with Jacuzzi, hydromassage bathtub, A/C, in room safe, minibar, liquor dispenser, Satellite TV. All rooms have split-level sitting area and sofa. One king or two double beds.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
DINING
Riu Palace Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Riu Palace Punta Cana:
La Bodega - Brazilian Rodizio specialty restaurant. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
Yokohama - A la carte restaurant serving Japanese cuisine. Open for dinner Dress Code: Men are required to wear long pants for dinner.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
La Altagracia - Serves lunch and snacks during the day, for dinner a Grill Steakhouse. Dress Code: Men are required to wear long pants for dinner.
Don Manual - Buffet style restaurant with show cooking, serving International and local specialties.
Luigi - Italian specialty restaurant. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly entertainment with live music and variety shows.
CHILDREN'S PROGRAMS
Children's Mini Club.
Applicable Ages: 4 to 12 years old.

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5062 Recommend
5062 past Apple Vacationers would recommend Riu Palace Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4541reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Terrible...go somewhere else- fast!
neesee66, e. brunswick, NJ
Thu Dec 01 14:12:08 EST 2016
The WORST dirty, smelly, old rooms that have ROACHES and BLACK MOLD. (The poor maid was sweet though!) Changed rooms 3 times. Front desk guy visibly irritated by us..he actually CURSED about me in Spanish - didn't think i understood him, but i did- caused a huge argument when i told him in Spanish that I understood him!!! The guy should be cleaning rat traps in the basement, not servicing guests!! Horrible tasteless food...feel bad for the wait staff who try to look happy!! The entire place is dated, boring and just OLD. Elevators are horribly creaky, and we got stuck in one! Too bad, we had great times at the Riu in Aruba and Jamaica- in 2007 and 2008 ( we have a Riu member's card!)...I'd give ZERO stars if I could...Go to the 100 OTHER HOTELS YOU COULD GO TO...DON'T GO HERE!! And here's the cherry on top; my husband needed medical attention..thank God he's ok...he was taken by ambulance to an ER ( through the lobby in a stretcher) .. due to his blood pressure meds and not being drunk...when we returned I asked the front desk if I could call the airline front the room...I was told sure, dial 9 then 1....which I did...I dialed the airline's international number, made arrangements to go home early...and arrange with hotels.com for a refund...many attempts by hotels.com reps to reach the Riu have gone unanswered and nowhere, and to this day, STILL UNANSWERED! At checkout out the same rude front desk clerk (with no name tag-again) not asking WHY we were leaving early...just presented me with a $200 TWO HUNDRED DOLLAR PHONE BILL!!! No where in the room, near the phone at the front desk, on printed check-in material, or by the staff is it stated that it is $2/minute! When I asked him to call the back office, because of the medical emergency to see what they could do, he refused...said, You're going to pay it...as he picked up his radio threateningly to call someone....at this point, there's no talking to him. Another front desk rep started to suggest "the next time i visit..."....of course my answer was I'm never coming back.... i had my husband pay it, and we left..entirely shaken! .This brand of hotel has definitely lost their main focus...and I'll be curious to see if theit "Internet relationship manager " has anything at all to offer in their defense of this kind of treatment. I'm no sour-puss and hard to please traveler...I belive that most people honestly want to do a good job...but I won't hold my breath while the Riu does their research, and fact checks this situation....just remember, once you lose focus on the customer...you LOSE! Very sad.

I wouldn't....
Chris R, Harrisonburg, Virginia, United States
Mon Nov 28 07:45:16 EST 2016
Most staff tried very hard to please but they couldn't make up for the poor overall condition of this resort. My family lost weight on this vacation. Food was the same thing every day and the specialty restaurant food was not much better. Quantity and availability was great, but quality was poor. I was with a group of 40 people and most of us had digestive issues at some point (and we are all experienced travelers). Drinks (and drink service) were good and the beach very nice (but can be crowded). There was visible mold in the rooms and the mattresses are like a slab of concrete. We did visit the new water park. It is small but was a lot of fun and within walking distance. Hardly anyone there so no lines and something for the tiniest tots to adults. In short: if you are interested in a good night sleep and in eating decent food I would chose another resort.

7 days at the RIU Palace
Domenic M,
Sun Nov 27 18:09:12 EST 2016
Older but decent resort. Food was OK. Same food at the buffet most days / nights. Food at theme restaurants was bad. Ordered Osso Bucco in the Italian restaurant and ended up getting what resembled Beef Stroganoff in the weight watchers portion ! The only wine that was edible throughout the series was the sparkling wine ( don't bother with the red). Deserts looked good but tasted cheap. Cocktails were generous and not watered down and the staff kept them coming. Service throughout the resort was pretty good. The resort is a bit dated but reasonably well kept. I was disappointed in the lack of beach activities available. There were basically none. I can only take so much of playing around on the beach & pool. I doubt I'd ever return here but if I ever did, the max would be 5 days ( stayed 7 days). The resort got a bit boring after that. 4 days would be good.

Amazing!
mymoomybama, Warrenton, Missouri
Sun Nov 27 15:48:08 EST 2016
Our family of 9 traveled and had a wonderful experience. Especially attending to my 2 1/2 year old nephew. Staff was amazing in entertaining him and always went out of there way for him. Beaches were clean and plentiful for shade for little ones. Food can get a little redundant but that's to be expected. Our room was clean and the front desk always willing to accommodate. I will agree with other post very slippery all over the resort. My sister fell down the steps and I was especially concerned for elderly and children. We as well did not receive any of the 2,000 worth of credits, misleading. Other than that I will definitely be returning!

Not recommended to anyone
paulmina, Brooklyn, New York
Fri Nov 25 15:09:01 EST 2016
Room within average I do not encourage anyone to spend that money in this hotel. The girls work hard to keep the room clean but the room smell from the first day. The drinks the juices has no taste is it a juice or punch artificially flavored. Flies at breakfast /lunch and dinner . Quality of food less than average and some low quality . You cannot eat beef or chicken not cooked well and has no taste, pork I do not eat high fat and greasy . Mostly of times at lunch and dinner I ate French fries, potatoes and very little salad. I asked for a change for 20 dollars twice in different days no change. Water park facility has no showers and no transportation to the hotel it is about 15 minutes walking or 5 minutes from the hotel by car. The shuttle goes by every trip but the shuttle for people going to RIU hotel to play at the casino. Shuttle never stop at the water park. Quality like 3 stars hotel, I cannot believe this is rated over 3.5 stars hotel. Food is not healthy and salty and below average, at the reception the man tried to overcharge me for just one international call, sometimes not really a show at night you see on the display something different never recommended to anybody and never go back.



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