Punta Cana

Riu Palace Punta Cana


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All Inclusive    

2019 Exceptional Value
Honeymoon: Welcome gift, small bottle of rum, king bed (based on availability), late check-out (based on availability), Free upgrade to next room category (based on availability), and $35 spa credit per adult (restrictions apply).

Enjoy Punta Cana at its finest! This 24-hour all-inclusive paradise is located on a stunning white sand beach. The pristine Caribbean Sea provides the perfect setting for water activities and a glorious backdrop for sunbathing on the white sand. Nighttime entertainment includes live music and RIU theme shows.

For a taste of tranquility, relax in the sauna and Jacuzzi at the Renova Spa. Other services include a beauty salon and a complimentary gym.

Dining options are plentiful with six restaurants featuring scrumptious cuisine such as Japanese, International buffet, Italian, Brazilian, Fusion, and a Grill Steakhouse. The sports bar is open 24-hours, and the swim-up bar serves refreshing tropical drinks during the day. Guests also enjoy exchange privileges with Riu Bambu and Riu Naiboa (dinner dining excluded).

Caribbean Street is a marketplace located on the RIU grounds for your convenience. Play a game of pool at the billiards or view pictures at the photo studio and lab. At Riu Palace Punta Cana, everything is at your fingertips.

Find more information about Riu Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
PUNTA CANA


DR
Local Phone: 809-933-3118
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Disco / Nightclub
Physician on Call
Casino Onsite (Riu Palace Macao)
Pools
Number of Pools: 3
Outdoor Pools: 2     
Second pool is a children's pool.
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Sailing, Kayaking
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Exchange privileges with Riu Bambu and Riu Naiboa. Beach:
Total Rooms: 676
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Drinks are not included at the Disco. No Spring Breakers
ROOM TYPES
SUITE OCEAN VIEW
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, satellite flat-screen TV, in-room safe. Bathroom equipped with double-sink, vanity mirror and separate shower. Balcony or terrace with ocean view. Free wifi service.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Telephone
Television
Room Safe
Satellite
SUITE
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, satellite flat-screen TV, in-room safe. Bathroom equipped with double-sink, vanity mirror and separate shower. Balcony or terrace with courtyard or ocean view. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD JUNIOR SUITE
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, satellite flat-screen TV, in-room safe. Bathroom equipped with double-sink, vanity mirror and shower. Balcony or terrace with garden view. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUPERIOR SUITE CONNECT
2 double beds or 1 king size bed, split-level living room area with sofa or sofa-bed liquor dispenser. Bathroom equipped with double-sink, vanity mirror and amenities kit. Balcony or terrace with courtyard view.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE CONNECTING
These connecting junior suites are two accommodations, being sold as one unit. For the room description, please review the Junior Suite description.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
DINING
Riu Palace Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 11 Restaurants at Riu Palace Punta Cana:
Sports bar -
Luigi - Italian restaurant
La Plaza -
Yokohama - A la carte restaurant serving Japanese cuisine. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
Saona - poolside bar with swim-up bar.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
Los Rosario - lounge bar with terrace.
Capuccino - Coffee shop, patisserie and ice-cream parlor.
Perico Chicote - Lobby Bar.
Don Manual - Buffet style restaurant with show cooking, serving International and local specialties.
La Altagracia - poolside restaurant/ steakhouse
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly entertainment with live music and variety shows.
CHILDREN'S PROGRAMS
RiuLand is a club for kids. Daytime entertainment programme. Children's Mini Club.
Applicable Ages: 4 to 12 years old.

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5506 Recommend
5506 past Apple Vacationers would recommend Riu Palace Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6028reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Staff is great
WALTER J.
Apr 16 2019
This was our 4th time to Punta Cana First time at the Riu Palace resorts. Overall our stay was very good. The food was good you had a good variety to pick from The servers were great. If they knew you they greeted you at the door and treated you very special Especially Dioche and Antonio Our biggest disappointment was the beach Every morning it had a lot of sea weed The crew would clean it up but there was a lot in the water and by the end of the day it would start accumulating. Also there were no palapas or cabanas on the beach just some palm trees so if you needed some shade from the hot sun it was hard to find.Finally the entertainment was not impressive We've been to the Iberostar and their entertainment was so much better
Customer Rating: 

Review
GEORGE J.
Apr 12 2019
I can say my flight and travel was excellent! Getting someone to assist me in refilling my water was nearly impossible. I had given up on them cleaning my room even though I did not ask for much, just a simple change of towels and maybe a bed sheet change. The restaurants were that absolute worse part of this trip. They said there were no reservations and that we should be there as soon as they open, so we accomedated their request. Even though we arrived at open wait times were 1 hour and 45 min at minimum and if you received your food at all it was cold and two hours later. This happen in several restaurants. In order to eat I did the one thing your were told not to do, leave the resort and find food. Another portion that was not enjoyable was the pressure from individuals from the beach that were not suppose to be on the resort but managed to be on grounds. I personally did not enjoy the pressures of Marijuana and Cocaine. I will however say that the actual service workers were amazing and did everything in their power to counter the negatives.
Customer Rating: 

Riu Palace Punta Cana - excellent overall but falls short in a couple of areas
AMANDA W.
Apr 10 2019
Our group of 4 was very pleased with the Riu Palace Punta Cana and would definitely stay there again. The areas we felt the hotel fell short were food quality and evening entertainment. The resort has a buffet that operates all day and the food on the buffet is decent but nothing to write home about. In the afternoons, there is a 2-3 hour window where the only food available is the food served at one of the snack bars. This food was NOT GOOD. And they did not change the options on the snack bar from day to day, which was disappointing. Of the resorts 5 restaurants (outside of the buffet), we thought 2 were excellent, 1 was decent, and 2 were not very good. In terms of evening entertainment, this resort gets very quiet after 11 pm. We would have liked to see more of an upbeat nightlife at the resort. The only bar that stays open past 11 pm is the sports bar, which is indoors and not very lively. You can take a shuttle to the disco and/or casino that are shared by all of the Riu resorts by when the disco closes at 2 am, the shuttle is no longer operating and you have to walk back to your resort (felt slightly unsafe as there are some locals outside of the disco that are soliciting drugs and prostitution - no joke!). However, aside from the food quality and nightlife, this resort is top notch. We would all recommend to family & friends.
Customer Rating: 

Best vacation our family has been on
PHILLIP B.
Mar 25 2019
From the time our plane landed in Punta Cana we were treated like royalty. The Apple folks took such good care of us right from the airport and though helping us plan our stay. The resort and it's staff are the best and most hospitable we have ever experienced. The RIU Fit team made our time at the pool an amazing experience in and of itself. They were great and felt like family by the time we left. Shout out to Scooby doo and the entire team including the DJ. Our experience with our waiters and waitresses were great and this easily rates at number one for us. Thank you RIU Palace Punta Cana for such a great vacation.
Customer Rating: 

Spring break
ADAM B.
Mar 21 2019
This was our 6 th time back to this resort. The renovations were very nice some things were very nice changes the pools are beautiful. The rooms are not really changed the bathroom is better. The biggest disappointment was the food. This resort always had the best food and do many choices. The buffet is so much smaller and the food was not very good. Particularly the lunch buffet was not good. We tried several restaurants and the food was not good.
Customer Rating: 

JOHN K.
Mar 08 2019
Quality of food was lacking, and for that reason alone, I will not return.
Customer Rating: 

great experience
PETER D.
Mar 04 2019
the management and help could not have been more accommodating and friendly
Customer Rating: 

The beach/pool areas of the hotel are beautiful and the
DANIEL O.
Feb 27 2019
The beach/pool areas of the hotel are beautiful and the staff is super friendly, but the food could definitely be better overall.
Customer Rating: 

First visit to Punta Cana
RAYMOND B.
Feb 26 2019
We requested a King room. At check-in, they had us with 2 double beds. They were able to accommodate the request, but they failed to update the new room number in their computer. Our key stopped working a few hours later, we returned to the front desk and found they had us in a different room. They quickly changed it and updated the keys. However, this room could have been given to another party during that time, who could have entered our room, perhaps in a state of undress, or potentially stolen from us. The USB charging ports did not work. The toilet back tank flapper had a slow leak, causing it to refill itself every 5-10 minutes. I understand they had a recent renovation; the room was clean and updated.
Customer Rating: 

RIU Palace Punta Cana
SHIRLEY C.
Feb 19 2019
Beautiful, clean, fabulous vacation spot. Our overall experience was outstanding. The only thing i found disappointing was the food quality. It was sub par for a gorgeous resort like this. With that being said, everyone was always able to find something to eat... but there was never a "WOW" factor with anything we ate. The service was top notch and would definitely visit this location on another trip. After walking the beach in both directions each day, this was the only resort that we saw which had waitstaff on the beach. This place was soooo clean and even the poolwater at the swim up bar was checked non stop for cleanliness.
Customer Rating: 

maid service
SHERRI D.
Feb 15 2019
Every evening when we were in our room, with our hanger on the door know, do not disturb, a maid barged in. After 3 days of doing this we put the deadbolt on. Buy WHY would they need to come in? Our room had been cleaned in the day!! Then one thing I always loved about the Riu's is the way they'd decorate the room with animals, birds, etc. made out of the towels, flower petals sprinkled around, balloons, just things to add to the beauty and fesitivity of the room and vacation. Wasn't done! I even mentioned it to the front desk one time about how disappointing it was, how I'd always looked forward to coming back to our room as it was exciting and festive! He said they only do it for anniversaries now!
Customer Rating: 

TripAdvisor Traveller Reviews
Will definitely return
lisa h,
Fri Apr 26 07:47:50 EDT 2019
just returned from Riu Palace Punta Cana, DR. Check in was quick and easy. Room was ready within an hour of arriving. Beautiful, clean, great variety of food choices at buffet, great specialty restaurants. Staff is very friendly and accommodating, especially Diroche and Marino in the buffet dining, they made sure we had everything needed. Large rooms cleaned and stocked every day, plus turn day service. housekeeping was amazing. Clean beach with some seaweed (which is no fault of the resort) beach staff ready to serve you.Plenty of beach chairs. Nightly shows and pool parties. you really feel like you're royalty at Riu Palace Punta Cana.

sandy!!!
_lillygray_7,
Fri Apr 26 06:04:47 EDT 2019
we loved sandy !! we had him everyday for the buffett and he never failed to make us smile. awesome place to be! the entertainment was great here and there was always something to do or see! great resort

Sandy is great
lovedogs08, St. Pete Beach, Florida
Fri Apr 26 06:03:47 EDT 2019
Sandy was our waiter all vacation and we loved him. He was very friendly. He was a good waiter and got our drinks fast. If i came back i would definitely want Sandy to be my waiter again. Great service and personality.

M johnson
Go775839, Liverpool, United Kingdom
Wed Apr 24 09:06:10 EDT 2019
We are here now beautiful v good excellent service very good staff stunning beach jack Daniels on tap champagne we are here on 25 wedding anniversary been given free room upgrade cannot fault the place don't listen to bad reviews these people must be crazy top tip try the jerk chicken round the pool amazing

Great fitness experience with Jaime
elichoc, Kyoto, Japan
Wed Apr 24 08:07:23 EDT 2019
I enjoyed a lot the classes with Jaime who is a great professional! Yoga, TRX, Zumba classes he is excellent and so kind. A great humain being a amazing teacher! He is full of good vibes and very positive and peaceful. Thanks so much for everything you are amazing



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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