Punta Cana

Riu Palace Punta Cana


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All Inclusive    

2019 Exceptional Value
Honeymoon: Welcome gift, small bottle of rum, king bed (based on availability), late check-out (based on availability), Free upgrade to next room category (based on availability), and $35 spa credit per adult (restrictions apply).

Enjoy Punta Cana at its finest! This 24-hour all-inclusive paradise is located on a stunning white sand beach. The pristine Caribbean Sea provides the perfect setting for water activities and a glorious backdrop for sunbathing on the white sand. Nighttime entertainment includes live music and RIU theme shows.

For a taste of tranquility, relax in the sauna and Jacuzzi at the Renova Spa. Other services include a beauty salon and a complimentary gym.

Dining options are plentiful with six restaurants featuring scrumptious cuisine such as Japanese, International buffet, Italian, Brazilian, Fusion, and a Grill Steakhouse. The sports bar is open 24-hours, and the swim-up bar serves refreshing tropical drinks during the day. Guests also enjoy exchange privileges with Riu Bambu and Riu Naiboa (dinner dining excluded).

Caribbean Street is a marketplace located on the RIU grounds for your convenience. Play a game of pool at the billiards or view pictures at the photo studio and lab. At Riu Palace Punta Cana, everything is at your fingertips.

Find more information about Riu Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
PUNTA CANA


DR
Local Phone: 809-933-3118
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Disco / Nightclub
Physician on Call
Casino Onsite (Riu Palace Macao)
Pools
Number of Pools: 3
Outdoor Pools: 2     
Second pool is a children's pool.
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Sailing, Kayaking
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Exchange privileges with Riu Bambu and Riu Naiboa. Beach:
Total Rooms: 676
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Drinks are not included at the Disco. No Spring Breakers
ROOM TYPES
SUITE
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, satellite flat-screen TV, in-room safe. Bathroom equipped with double-sink, vanity mirror and separate shower. Balcony or terrace with courtyard or ocean view. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD JUNIOR SUITE
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, satellite flat-screen TV, in-room safe. Bathroom equipped with double-sink, vanity mirror and shower. Balcony or terrace with garden view. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUPERIOR SUITE CONNECT
2 double beds or 1 king size bed, split-level living room area with sofa or sofa-bed liquor dispenser. Bathroom equipped with double-sink, vanity mirror and amenities kit. Balcony or terrace with courtyard view.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE CONNECTING
These connecting junior suites are two accommodations, being sold as one unit. For the room description, please review the Junior Suite description.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, satellite flat-screen TV, in-room safe. Bathroom equipped with double-sink, vanity mirror and separate shower. Balcony or terrace with ocean view. Free wifi service.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Telephone
Television
Room Safe
Satellite
DINING
Riu Palace Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 11 Restaurants at Riu Palace Punta Cana:
Yokohama - A la carte restaurant serving Japanese cuisine. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
Saona - poolside bar with swim-up bar.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
Los Rosario - lounge bar with terrace.
Capuccino - Coffee shop, patisserie and ice-cream parlor.
Perico Chicote - Lobby Bar.
Don Manual - Buffet style restaurant with show cooking, serving International and local specialties.
La Altagracia - poolside restaurant/ steakhouse
Sports bar -
Luigi - Italian restaurant
La Plaza -
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly entertainment with live music and variety shows.
CHILDREN'S PROGRAMS
RiuLand is a club for kids. Daytime entertainment programme. Children's Mini Club.
Applicable Ages: 4 to 12 years old.

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5506 Recommend
5506 past Apple Vacationers would recommend Riu Palace Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5726reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Nothing but amazing
HUNTER E.
Jan 10 2019
The staff, the environment, everything was amazing. We were treated like royalty
Customer Rating: 

TEST
riu palace is great
KEITH B.
Nov 29 2018
have stayed here many times with my parents who have stayed here 2 to 3 times per year for the last 10 years. In fact a lot of the waiters great us with welcome home.
Customer Rating: 

TEST
LEXA W.
Aug 20 2018
The staff was very friendly and took good care of the hotel guests. I enjoyed the different food and restaurant options. The beds in the rooms were hard/uncomfortable and the views from the rooms were not very good (for example, we faced a storage building). I appreciated the double vanity in the bathroom and the shower and water pressure were good. The pools were nice. Unfortunately, when we were there the seaweed on the beach was particularly bad, but that was apparently unusual. All of the seaweed on the beach and in the water made swimming in the ocean less fun. The photos on the website are a bit misleading, because it makes it seem like the fountains are actually swimming pools. The shops and water park were both enjoyable. The bars did not blend the drinks very well. Overall, I enjoyed my trip, but I’m not sure if I would recommend this resort to others.
Customer Rating: 

TEST
Riu Review
ERIC B.
Aug 18 2018
Great job on the remodel, food was very good, very clean, nice people
Customer Rating: 

TEST
excellent hotel
NORKA G.
Aug 18 2018
The Riu Palace team is amazing. From the reception, room service, restaurant's personal, to the recreational team, all was excellent. We will definitely going again next year.
Customer Rating: 

TEST
Rooms
ODISHO K.
Aug 09 2018
I believe there should a dehumidifier system cause the sheet and bedding always felt damp also the first two days we had no hot water to shower
Customer Rating: 

TEST
Maid service and room service
APRIL B.
Aug 06 2018
If you have more then two people in a room you should have enough towels. When was asked for the towels we had a slight problem of for the first two nights. Room service it took an hour and a half to receive our room service food. And the quality of the food was not what we expected.
Customer Rating: 

TEST
Rui Palace Punta Cana
JUDY S.
Jul 26 2018
Overall average. The beds were not comfy, the beach was covered in seaweed, the food was average. The people were very friendly.
Customer Rating: 

TEST
Great vacation!!
Daniel M.
Mar 29 2018
The service in the buffet and Steak house were excellent, not so good in the Italian Restaurant. Everything pretty much was very satisfactory to us.
Customer Rating: 

TEST
LORI H.
Mar 27 2018
The maid service was good although we had to keep asking for wash clothes. If you use two they should replace two. The shower did not work properly. Half of the water came out of the shower and the other in the tub facet. Problems with the toilet flushing. Overall maintenance on the hotel was poor.
Customer Rating: 

TEST
Honeymoon Nightmare
JOHN H.
Mar 08 2018
The first half of the trip was fair. Average food and accommodations. the we got new neighbors. Pounding at our door at all hours of the evening. Drunk and disorderly. Hotel staff DID NOTHING for 2 days.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
New Years Eve
390rays, Leduc, Canada
Tue Jan 15 05:35:11 EST 2019
Flight, Sunwing was no issues out of Edmonton and arrived on time. Remember they do have a lot of timeshare sales people on your walk to the bus. Hotel check in. Fast and efficient, I had made arrangements for flowers and balloons for my wife,s Birthday. They had flowers balloons and a bottle of wine. They did a perfect job. Thanks Lobby, very large and bright. Beautiful and very clean, grounds kept very clean and well as room. Always had towels , water and cold beer in the fridge. Beach is beautiful and sand is so soft. They do a great job of cleaning up seaweed. We always found chairs in the morning on the beach. Go for a beach walk towards Punta Cana at about the 4 km part of your walk are some fun shops to stop at. We walked about 6 km towards Punta Cana. Great walk along the beach. Pool, We stayed near the pool bar mostly, It is small and they allow kids in it. Kids should not be allowed in the pool bar. We did get our chairs each day with no problem. Great servers at the pool bar. Always had drinks in our hands. Food, Buffet Annie was amazing each day taking care of us. Amazing food every meal. Always found what we wanted to eat.As for the others no reservations required so got a pager/beeper. We never bothered as some guests told us 2 hour wait. Entertainment, they work really hard at the evening shows. Some good some just ok. Activity staff, Fantastic, lots to do, pool aerobics each day was so much fun. They can keep you busy or just relax by the pool. Your choice. Only issue we had is at the buffet a fish hook and line was in one of the seafood salads. Kind of dangerous. Unfortunately the staff never really said much to us when we showed them. We took our own drink cups we have for years at resorts. They fill them no problem. No drink issues for us. Palace is nice you can walk to and use the other resorts. Rui Palace thanks for making our vacation fantastic.

gloria1313
martin026,
Mon Jan 14 13:12:20 EST 2019
My husband and I traveled for our 50 Anniversary at Riu Palace Punta Cana, we arrived on Jan 10,2019.We had a very spacious room ,nicely decorated and very clean, we are so happy with the service special in the Sport Bar ,the girl Juana was excellent with the attention ,very good.The restaurants were amazing a lot a food for all customer,anything you want to eat you find and everything was very good and so clean. The pool and the beach are perfect. We want to come back soon and we really recommended to everyone ,the Hotel had a fantastic staff.

Awesome trip
982larisab, Moscow, Russia
Mon Jan 14 12:11:06 EST 2019
I liked the hotel a lot. It was totally renovated in summer 2018, very beautiful territory. I was with my 10 yo son and he also liked the place a lot. There’s 3 pools in a hotel, the biggest with the animation, medium with the bar and the smallest for more private atmosphere, it was never full. A lot of friendly waiters are working in pool area and they bring you anything you wish. From pools it’s not far to go to the beach maybe about 50-70 meters. Beach bar Saona is very nice. You can seat in a pool or enjoy the ocean view. Of course in every place there are some minuses: no tents on a beach (but a lot of palm trees) and glasses in a bar. I mean they are huge made of bad quality plastic. And bartenders serve all drinks in it. For example for me impossible to drink champagne in such a glass. I know that plastic is safe but there’s a lot of different sizes nice plastic glasses are produced specially made for different drinks. I don’t know why such beautiful hotel doesn’t have them. But it’s easy to fix and that’s the only minuses I found in that hotel area. Food is very nice. Big variety so you never be hungry. I liked mostly the main restaurant with big buffet menu and during lunch time the Altagracia restaurant on a beach. Among the a la carte restaurants I mostly liked Krystal. I had the suit superior room with a balcony, the view was on the pools and main alley with the fountains. Big for two of us. Cleaning was very good. The only minuses are that the hotel doesn’t give you slippers and bathrobes. For me it was the biggest disappointment, cause the floor is cold. And of course it’s nicer and more comfortable to seat on a balcony wearing cosy bathrobe especially during windy weather and rains. But I repeat I spent a gorgeous vocation and enjoyed the hotel. A lot of nice people are working there.

Things have changed
mpwf555, slippery rock
Mon Jan 14 06:26:48 EST 2019
We have been here 4 times. They revamped the place. Instead of 1 big pool, there are 3. The pool bar area is too small. There were kids playing in it too. We went down early in the morning to find all the chairs with blue towels on them. No matter how early you went down, the seats were "saved". The pool crew would then approach and offer to save us seats-for a tip. Really? Some of these loungers never had people in them until late afternoon, if at all. Extortion fees.For the first time, housekeeping was not good. Dirty garbage cans in rooms/no bags, dirty glasses not picked up for days, etc. The place looks beautiful with the renovations. We did like that you no longer needed reservations for the speciality restaurants. The buffet in the main dining area pretty much stayed the same every night, but we are not there to eat. Did enjoy the fresh fruit. The nightly shows at the resort were cute. Especially liked the "rock n roll" night. Service was good in the court yard and at the pool. Leonel and Cristian took good care of us.

It wasn't the worst All Inclusive I've stayed at.
kimawrey, Gaylord, Michigan
Mon Jan 14 05:05:51 EST 2019
My husband and I traveled with two other couples for our first trip to Punta Cana. The weather was fabulous and the beaches are amazing. Our initial impression of the resort was very good. Our flight was delayed three hours and when we arrived at the resort we were warmly greeted and taken right to our rooms. The rooms are newly renovated and nice. My only complaint is the bed was very hard. Jose D Leon took great care of us at the bar pool, making sure we had places to sit every day. The pool bar was the worst. No matter what spirit you ordered it tasted like grain alcohol. Our second day there we ended up bringing vodka from our rooms to have something suitable to drink. By the end of the week we had tipped enough and were given "the real" vodka when we asked for it. The Daquiri Bar was very nice, had good drinks and a fantastic staff. We ate at all the restaurants except for one and everything was very good. Krystal's was our favorite.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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