Punta Cana

Riu Palace Punta Cana


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All Inclusive    

2018 Exceptional Value!
Honeymoon: Surprise gift in room, small bottle of rum, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 USD spa credit in Ocean Harmony massage for two (50 min), once per stay. This discount does not apply with other promotions and discounts.

2019 Exceptional Value
Honeymoon: Welcome gift, small bottle of rum, king bed (based on availability), late check-out (based on availability), Free upgrade to next room category (based on availability), and $35 spa credit per adult (restrictions apply).

Enjoy Punta Cana at its finest! This 24-hour all-inclusive paradise is located on a stunning white sand beach. The pristine Caribbean Sea provides the perfect setting for water activities and a glorious backdrop for sunbathing on the white sand. Nighttime entertainment includes live music and RIU theme shows.

For a taste of tranquility, relax in the sauna and Jacuzzi at the Renova Spa. Other services include a beauty salon and a complimentary gym.

Dining options are plentiful with six restaurants featuring scrumptious cuisine such as Japanese, International buffet, Italian, Brazilian, Fusion, and a Grill Steakhouse. The sports bar is open 24-hours, and the swim-up bar serves refreshing tropical drinks during the day. Guests also enjoy exchange privileges with Riu Bambu and Riu Naiboa (dinner dining excluded).

Caribbean Street is a marketplace located on the RIU grounds for your convenience. Play a game of pool at the billiards or view pictures at the photo studio and lab. At Riu Palace Punta Cana, everything is at your fingertips.

Find more information about Riu Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
PUNTA CANA


DR
Local Phone: 809-933-3118
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Disco / Nightclub
Physician on Call
Casino Onsite (Riu Palace Macao)
Pools
Number of Pools: 3
Outdoor Pools: 2     
Second pool is a children's pool.
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Sailing, Kayaking
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Exchange privileges with Riu Bambu and Riu Naiboa. Beach:
Total Rooms: 676
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Drinks are not included at the Disco. No Spring Breakers
ROOM TYPES
JUNIOR SUPERIOR SUITE CONNECT
2 double beds or 1 king size bed, split-level living room area with sofa or sofa-bed liquor dispenser. Bathroom equipped with double-sink, vanity mirror and amenities kit. Balcony or terrace with courtyard view.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE CONNECTING
These connecting junior suites are two accommodations, being sold as one unit. For the room description, please review the Junior Suite description.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, satellite flat-screen TV, in-room safe. Bathroom equipped with double-sink, vanity mirror and separate shower. Balcony or terrace with ocean view. Free wifi service.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Telephone
Television
Room Safe
Satellite
SUITE
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, satellite flat-screen TV, in-room safe. Bathroom equipped with double-sink, vanity mirror and separate shower. Balcony or terrace with courtyard or ocean view. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD JUNIOR SUITE
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, satellite flat-screen TV, in-room safe. Bathroom equipped with double-sink, vanity mirror and shower. Balcony or terrace with garden view. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Riu Palace Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 11 Restaurants at Riu Palace Punta Cana:
Don Manual - Buffet style restaurant with show cooking, serving International and local specialties.
La Altagracia - poolside restaurant/ steakhouse
Sports bar -
Luigi - Italian restaurant
La Plaza -
Yokohama - A la carte restaurant serving Japanese cuisine. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
Saona - poolside bar with swim-up bar.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
Los Rosario - lounge bar with terrace.
Capuccino - Coffee shop, patisserie and ice-cream parlor.
Perico Chicote - Lobby Bar.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly entertainment with live music and variety shows.
CHILDREN'S PROGRAMS
RiuLand is a club for kids. Daytime entertainment programme. Children's Mini Club.
Applicable Ages: 4 to 12 years old.

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5506 Recommend
5506 past Apple Vacationers would recommend Riu Palace Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5594reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
LEXA W.
Aug 20 2018
The staff was very friendly and took good care of the hotel guests. I enjoyed the different food and restaurant options. The beds in the rooms were hard/uncomfortable and the views from the rooms were not very good (for example, we faced a storage building). I appreciated the double vanity in the bathroom and the shower and water pressure were good. The pools were nice. Unfortunately, when we were there the seaweed on the beach was particularly bad, but that was apparently unusual. All of the seaweed on the beach and in the water made swimming in the ocean less fun. The photos on the website are a bit misleading, because it makes it seem like the fountains are actually swimming pools. The shops and water park were both enjoyable. The bars did not blend the drinks very well. Overall, I enjoyed my trip, but Im not sure if I would recommend this resort to others.
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Riu Review
ERIC B.
Aug 18 2018
Great job on the remodel, food was very good, very clean, nice people
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excellent hotel
NORKA G.
Aug 18 2018
The Riu Palace team is amazing. From the reception, room service, restaurant's personal, to the recreational team, all was excellent. We will definitely going again next year.
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Rooms
ODISHO K.
Aug 09 2018
I believe there should a dehumidifier system cause the sheet and bedding always felt damp also the first two days we had no hot water to shower
Customer Rating: 

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Maid service and room service
APRIL B.
Aug 06 2018
If you have more then two people in a room you should have enough towels. When was asked for the towels we had a slight problem of for the first two nights. Room service it took an hour and a half to receive our room service food. And the quality of the food was not what we expected.
Customer Rating: 

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Rui Palace Punta Cana
JUDY S.
Jul 26 2018
Overall average. The beds were not comfy, the beach was covered in seaweed, the food was average. The people were very friendly.
Customer Rating: 

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Great vacation!!
Daniel M.
Mar 29 2018
The service in the buffet and Steak house were excellent, not so good in the Italian Restaurant. Everything pretty much was very satisfactory to us.
Customer Rating: 

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LORI H.
Mar 27 2018
The maid service was good although we had to keep asking for wash clothes. If you use two they should replace two. The shower did not work properly. Half of the water came out of the shower and the other in the tub facet. Problems with the toilet flushing. Overall maintenance on the hotel was poor.
Customer Rating: 

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Honeymoon Nightmare
JOHN H.
Mar 08 2018
The first half of the trip was fair. Average food and accommodations. the we got new neighbors. Pounding at our door at all hours of the evening. Drunk and disorderly. Hotel staff DID NOTHING for 2 days.
Customer Rating: 

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Did not feel safe
BONNIE B.
Feb 28 2018
Someone claiming to be housekeeping came into our room every night after 9pm even though we did not answer the knocking. She left as soon as she saw us. The front desk said it must be a mistake. We overheard other guests who had money missing out of their room safe. The door locks do not prevent entry as we bolted them nightly.
Customer Rating: 

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water
SHEILA K.
Feb 26 2018
we had poor water pressure and not always warm water they are remodeling and said that will be corrected
Customer Rating: 

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TripAdvisor Traveller Reviews
A stay so nice I want to do it twice.
traaveljunkie, Phoenix, Arizona
Tue Nov 13 14:53:29 EST 2018
My friend missed her flight so I had to do this trip solo. However, I still had a great time, it was a quick 3 day trip but I got to participate in their evening show which was fun and the disco tech which was packed and had great tunes playing the entire time. I wish the rooms were closer to the beach and I ended up upgrading my room to have the ocean view. Please be aware that his hotel is huuuuggggeeee. It seems that it's split in two parts- the quieter area is the more expensive and closest to the beach. The party area is less expensive and further from the water. They have two pools and for sure there's the turn up pool and the safe for all ages. I liked that my room was far from the noise (that I heard of) I could go back and forth as it suited me. Some cons which is why I couldn't give it perfect was the food options although plentiful were terrible. The buffet was by and far better than the restaurants and without reservation system you'd be waiting for upwards of an hour. Also there was an incident my last night there where I had the window opened to hear the ocean and some drunk dude walked on the balcony and entered my room while I was sleeping. He was wasted and left and security came but the fact that nothing happened really and I didn't get any sort of formal apology bothered me. However, I'm thinking this is a fluke and would suggest people to try it out, just be sure to lock your door.

The Good, The Bad, & The Ugly. An honest review!!!
Bwill0411, Bristol, Connecticut
Tue Nov 13 13:37:43 EST 2018
Well what can you say when you walk in a magnificent lobby as this, “WOW”, as soon as we came into the lobby. Friendly staff greets everyone with kindness. Being returned guests we were excited to see the new renovations from 2017 until now, and the whole Lobby, Daiquiri Bar( see Ruth for a chocolate martini, she is awesome) Sports Bar, & Coffee Lounge is gorgeous. The Junior Suites are “ Freshly Updated, with new Double Sinks, and Walk in Shower with Rain Fall Shower head, nice, very nice. I must say our room was cleaned daily, and very well taken care of. The new Buffet Area is nice but really didn’t care for it . The old way had a nicer setup. Very disappointed in the Crystal Restaurant, no air conditioning, had to wait over an hour for the main course, absolutely ruined the start of the night!!! New pool area, #1- swim up bar , wow the bartenders are great , Matos, Jean, Alex, their Supervisor Wilson , are very hard working individuals, along with so many others. Felipe the pool attendant/towel guys was OUTSTANDING!!! Now the pool it self, no place to be, kids running a muck, jumping and diving off cement tables with their parents partying not watching them. Just my opinion but NO KIDS SHOULD BE IN A POOL SWIM UP AREA where Liquor is SERVED !!! There is a larger pool close by where the kids can go, there is a pool for volleyball that nobody EVER USED, this was our “ Happy Place “ the Beach is amazing, but waves are very strong which brings in a lot of seaweed on the beach. The hotel did not do a very good job of cleaning it up. Steak House ( also the lunchtime buffet) best place to eat , I recommend you order the Beef filet & Salmon( their separate on the menu but what the heck, it’s all inclusive). A lot of sales offers on beach, from glasses to paintings, don’t get ripped off, negotiate . Pool parties were CRAZY FUN ( for younger crowd, no 40 & over). Must do a major thank you to Victor, the 3-11 shift bartender in the Sports Bar. We meet Victor as a pool waiter in 2017, he always greeted my family and I with the warmest smile even while working incredible hard, I always new his perseverance and determination to make himself a proud professional man will some day become reality and now I seen it has. Promoted to a Bartender , Victor is proving that hard work truly does pay off, and I know the Riu family sees this as well. So if you’re going to the Riu Palace, Punta Canta, stop in in the afternoon and say hi to Victor with “ Chow Chow for Now My Friend “. Is this a Resort that I would recommend, DEFINITELY !!!

Very Happy
Truth_b_Told_OC, Trabuco Canyon, California
Sun Nov 11 16:50:17 EST 2018
Enjoyed a week at Rui Palace Punta Cana, October 26-November 4. I was apprehensive to join friends on vacation due to reviews. This is what we experienced: Beach was beautiful! Easy to find a place at the pool, pool bar, or chair at the beach. Always had great service, even on the beach, getting a drink was easy. Rooms were very clean, and housekeeping did a great job daily, replenishing towels, drinks, and evening turn down service. Food was very good. We liked the variety of food and great service at the buffet. Paco had a special table ready for us every night, and made us feel like family. Annie, and Sandy also made our meals special, with very personalized service. By the end of our stay, we were exchanging hugs and again felt very special. We did try the Japanese restaurant, and really enjoyed our meal. The steakhouse was ok. The lobster was very good, but the steak and service was fair. I can't say enough about the beautiful beach. We went out twice on the complimentary catermaran, and I spent hours playing in the waves. There was very little seaweed, and I watched each morning as the gardeners raked up the small amounts that washed ashore. Every morning, I woke up early to walk to the beach to take in the beautiful sunrise. I felt very safe, and took long morning walks along the beach. There are a few beach vendors in the afternoon, but they are very polite; a smile and a "no thank you" and they move on. There was good music in the evening, but we did not care for the entertainment. We found it very outdated, and at times, amateurish. The entertainment was not something that would keep Us from returning to Rui Palace. We plan on going again soon.

A Paradise in Punta Cana!!
Exploration757807,
Sun Nov 11 08:01:30 EST 2018
Great Place to have fun with Family and Friends!! We enjoyed every minute in that paradise, the Hotel staff was awesome 👏🏼 Especially Angel in the Front desk, Thank you for your patience, hard work and dedication !!!!. We got a lot of good memories in our vacation; white sand, warm water, good food, diversity of amenities, beautiful places to explorer and the most important wonderful people in Dominican Republic!!! Thank you all!!!!!! Julian Family.

Amazing Staff and Great Food with music - 5 Stars
D-n-P-Global,
Sat Nov 10 15:02:14 EST 2018
Being the business of “Creating Great Vacation Memories”, I am watchful. I am very happy to say this resort has an amazing team! From Josephina & Beneitez in dining, Scooby Doo, Loreiny, Louisa, Cappucino, Maria, and Miguel of the activities team... from the moment we met in the lobby, they made you feel at home. The music, the dancing, the food, and the interactions with all the guests, was great. The room was very clean, and fully stocked bar and fridge... Extra points for that! The food selection was on point at all locations, and the bar staff was on top of the drinks. Entertainment was good and the onsite activities staff was great. We got lucky with the great weather all week as well. Overall, a great time and great place to visit. Being all inclusive just made it extra special.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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