Punta Cana

Riu Palace Punta Cana


Email | Share |
All Inclusive    

2018 Exceptional Value!
Honeymoon: Surprise gift in room, small bottle of rum, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 USD spa credit in Ocean Harmony massage for two (50 min), once per stay. This discount does not apply with other promotions and discounts.

*Please note, this hotel will be closed from April 2 - July 13, 2018.

Enjoy Punta Cana at its finest! This 24-hour all-inclusive paradise is located on a stunning white sand beach. The pristine Caribbean Sea provides the perfect setting for water activities and a glorious backdrop for sunbathing on the white sand. Nighttime entertainment includes live music and RIU theme shows.

For a taste of tranquility, relax in the sauna and Jacuzzi at the Renova Spa. Other services include a beauty salon and a complimentary gym.

Dining options are plentiful with six restaurants featuring scrumptious cuisine such as Japanese, International buffet, Italian, Brazilian, Fusion, and a Grill Steakhouse. The sports bar is open 24-hours, and the swim-up bar serves refreshing tropical drinks during the day. Guests also enjoy exchange privileges with Riu Bambu and Riu Naiboa (dinner dining excluded).

Caribbean Street is a marketplace located on the RIU grounds for your convenience. Play a game of pool at the billiards or view pictures at the photo studio and lab. At Riu Palace Punta Cana, everything is at your fingertips.

Find more information about Riu Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
PUNTA CANA


DR
Local Phone: 809-933-3118
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Disco / Nightclub
Physician on Call
Casino Onsite (Riu Palace Macao)
Pools
Number of Pools: 3
Outdoor Pools: 2     
Second pool is a children's pool.
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Sailing, Kayaking
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Exchange privileges with Riu Bambu and Riu Naiboa. Beach:
Total Rooms: 676
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Drinks are not included at the Disco. No Spring Breakers
ROOM TYPES
SUITE OCEAN VIEW
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, satellite flat-screen TV, in-room safe. Bathroom equipped with double-sink, vanity mirror and separate shower. Balcony or terrace with ocean view. Free wifi service.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Telephone
Television
Room Safe
Satellite
SUITE
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, satellite flat-screen TV, in-room safe. Bathroom equipped with double-sink, vanity mirror and separate shower. Balcony or terrace with courtyard or ocean view. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD JUNIOR SUITE
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, satellite flat-screen TV, in-room safe. Bathroom equipped with double-sink, vanity mirror and shower. Balcony or terrace with garden view. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUPERIOR SUITE CONNECT
2 double beds or 1 king size bed, split-level living room area with sofa or sofa-bed liquor dispenser. Bathroom equipped with double-sink, vanity mirror and amenities kit. Balcony or terrace with courtyard view.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE CONNECTING
These connecting junior suites are two accommodations, being sold as one unit. For the room description, please review the Junior Suite description.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
DINING
Riu Palace Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 11 Restaurants at Riu Palace Punta Cana:
Luigi - Italian restaurant
La Plaza -
Yokohama - A la carte restaurant serving Japanese cuisine. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
Saona - poolside bar with swim-up bar.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
Los Rosario - lounge bar with terrace.
Capuccino - Coffee shop, patisserie and ice-cream parlor.
Perico Chicote - Lobby Bar.
Don Manual - Buffet style restaurant with show cooking, serving International and local specialties.
La Altagracia - poolside restaurant/ steakhouse
Sports bar -
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly entertainment with live music and variety shows.
CHILDREN'S PROGRAMS
RiuLand is a club for kids. Daytime entertainment programme. Children's Mini Club.
Applicable Ages: 4 to 12 years old.

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5506 Recommend
5506 past Apple Vacationers would recommend Riu Palace Punta Cana to their friends and family
TripAdvisor Web Reviews
Based on 5488reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Fun time with Family and Friends in DR for Beach Wedding
Margarita11111,
Mon Sep 24 12:35:18 EDT 2018
My Cousin and his Fiancé planned their wedding there. Friends and Family on both sides attended days ahead. My Family attended (my Husband, my Mom and myself). We were there 5-11 September, 2018 and stayed at the Hotel RIU Palace Punta Cana. This was our first time at Dominican Republic and first trip as a family outside the US, plus we were there for the Wedding, and were also going to get to celebrate our Wedding Anniversary. We were very excited to be there! The couple planned dinners and activities (pool volleyball, hanging out at the beach, disco night, rehearsal dinner) ahead, to allow everyone to get acquainted. It was a great time; we were there for the celebration so having such a nice hotel as the setting was a super plus. The hotel has everything you need for a fun time, and everything seems within easy reach as it's long and narrow with most restaurants near the front (lobby) and theatre as well, while the beach has the palm trees, pools and bar, as well as a restaurant and a street of stores. The beer is very cold and tasty, says my Husband ("Presidente" beer") and he liked its flavor very much. It was most appropriate for the warm tropics. The food at the Isabella Restaurant was varied and also changed many of the items throughout the week, offering options for everyone. The Chefs were very accommodating with my elderly Mom's needs. They even recognized us throughout the week. The service at the Isabella Restaurant was SUPERB with JOEL as our Waiter every time. We always looked forward to seeing him and he went the extra mile to make things special for us, especially for my 87-year young Mom. He even celebrated our Wedding Anniversary the following Monday to my Cousin's Wedding, by decorating the table and surprising us with a musical number in Dominican Republic beat, very enjoyable. They also brought us a super yummy cake and champagne to toast!. All the other Waiters were also very accommodating if we needed their help. The rehearsal dinner took place at the Isabella in a separate area they reserved for our celebration and it was very elegantly done with two long lines of tables and specific waiting staff. It was done on the Gala Night of the week, so they served some specialty items in the buffet and everything was dressed more elegantly. We enjoyed some of the Dominican food, especially the Mofongo. All the Staff were kind to us throughout the facilities (I had forgotten my favorite baseball cap somewhere and the next day they quickly found it for me!). At the Lobby, we got extra nice treatment from Jesús, Wellington, Angel and Fisne, where we especially grilled Jesus with questions about the hotel and services, in our goal to make the most of our stay. He was wonderful and they all made us feel special. Some of our Family used the Spa for massages, which they really enjoyed. I went there for a hairdo and makeup on the Wedding day, along with all the Bridesmaids and other attendees. My Hairstylist was Mary Santana and this was my first time ever having these services done for myself, and she was excellent! Everyone praised the hairdo and hair accessory as well as the lovely makeup she did, making me feel like a movie star! The specialty restaurants other than the Isabella buffet one and the one by the beach appear a bit smaller, but look very nice and the staff is very friendly. We were just disappointed in that with lower occupancy at the time, they were closing some of them every night and when we tried to go, they were all booked for the evening. The accommodations in the room were very nice; we had a Suite and it included liquor dispensing, minibar fridge with cold drinks, very nice modern bathroom, spacious shower with 2 types of shower heads to choose from; and extra seating area with desk (no paper or pen, though). It was super quiet despite us being in the first floor (no noise from above or outside). We had a room that faced outward to other hotel property it seemed. The sun hit the balcony floor and made it extremely hot. I would recommend a room with a view to the gardens instead. Our two suites' entrances faced each other in little hall...very convenient if you have family staying on both sides. The hotel was recently remodeled so I think that may be why the bed was too firm for us, but still comfortable, and the A/C and cleanliness of the room were great; the furniture and décor reminded me of a modern with Spanish Hacienda style and the dark wood tones gave it a nice touch of elegance. Selecting a room closer to the beach may help in dealing with potential mosquitoes trying to get into your room, but if that happens, the Staff is wonderful about fumigating it quickly and without harmful chemicals/residues. The music was fantastic (merengue, bachata, reggaetón) in the shows at night and there was a happy vibe throughout the day. The live music every night included staff dancers asking the audience out to dance and really adding to the fun environment as they showed bachata and merengue moves. The pool variety allowed for different activities/environment for the whole family, as you have a bar/lounging pool, another for activities/free style swimming/lounging which is large and has a nice ramp, and the volleyball pool. Having my elderly Mom with us, we required some additional assistance, and we found everyone more than willing to offer a hand and point out helpful tips. They have two long ramps that comfortably accommodate the wheelchair they kindly lent us at the Lobby, and I was able to transport her just about anywhere on it. However, having arrived rather weak and tired, she quickly benefitted by the excellent sunny weather and sea breeze and after the first day, she never needed to use the wheelchair again nor any arthritis medication!!! This was excellent as she was scheduled to help walk my Cousin down the isle on his Wedding Day!!! The ramp in the big pool was also a plus and being one depth throughout made it perfect for her to swim around safely by herself. My Mom's health really bloomed there and I wish we could have stayed forever. :) Indeed the sand is soft there (hardly any seashells or coral), with lots of mature palm trees and lounge seating in shady areas; the water was the perfect temperature and we really enjoyed it!! It is one of the best beaches we've been to! Unfortunately, the area is not as large as other hotels we've seen, but the quality of the beach was outstanding! You will be approached throughout the day by vendors but only in the beach area, we understand. We do recommend you buy their cigars - made locally or imported - at amazing prices and the vendors are very friendly. You can also get a photo with a tiny monkey or an Iguana ($10 each). We also enjoyed shopping for souvenirs in the hotel's stores near the beach (the setup is like a little avenue, very quaint). Again, the staff in the stores were so delightful and willing to help us achieve our shopping needs. The disco is not within the hotel, but 2 hotels down (part of the same RIU resort) and the hotel transportation provided was very practical for getting you there and back. It was a lot of fun spending it with the Wedding Party there; the music was awesome. The Wedding was on the beach just after 4 pm - we had to make it quick as the tide was quickly coming in, but we got through it fine. However, the photos had to be moved down the beach a bit, where it was more crowded, as the area planned had been taken over by the tide. We still managed to get all the nice photos done. There was a cocktail hour at the Theatre which we enjoyed with drinks and yummy appetizers, and a trio that was very talented (knew international tunes). The Reception was at a ball room in the next hotel over, I believe. It was perfect for the size of our party (close to 100 guests perhaps), with a dance floor and great staff waiting. The food was wonderful with variety of choices for everyone, including lobster tails. The Wedding schedule was planned by the Hotel's wedding planner and she and her staff did a wonderful job at making this a very memorable, fun and unique event, including traditional rituals from the Groom's and Bride's countries as well as sparklers and Brazilian carnival dancers and props. There also is a waterpark in the next hotel over within the Riu resort, and it's use is included. It had long water slides in different shapes and lengths and seemed great for adults as well as for kids. Too bad we didn't have time to go enjoy it but it looks like a lot of fun!! We understand we could also have access to another set of pools in a hotel over or so (part of resort); we just never got to explore that... We did not go on any excursion since we were there to hang out with the Wedding Party most days, but we heard our Family members who took the tour to the Island Saona that it was a lot of fun (a whole day, though), and those that did dancing with the dolphins also enjoyed themselves. You can take a long stroll along the beach of all the hotels and we'd recommend that instead of walking outside in the front of the lobby (there's a sidewalk that takes you to the other hotels) as there's not much to see. The real enjoyment is in the beach views, its sea breeze and beautiful waters. If you're going to wear sunglasses in the water, make sure they are secure (I lost mine in a surprise tumble), but as you go in a bit more, the waters are more calm and you can be out there swimming/floating for hours, as we did. Be sure to use your sunblock...the sun is very direct and you will tan very quickly (we saw some sunburned people too). There are activities by the big pool, also fun and Zumba dance under a covered porch with special flooring to soothe bare feet...very enjoyable! We are very grateful we got to make this trip and hope that you will try this hotel too some time.

Great hotel just a shame so many locals arrive at the weekends
tiana458, Miami, Florida
Mon Sep 24 02:36:49 EDT 2018
We had a great stay here however since Friday evening a sudden influx of Dominican people have taken over the hotel and now made it difficult to find a sun lounger and the pools become very rowdy with no option of a quieter pool.

Anything goes at the Riu Palace Punta Cana
richardborstel, Colchester, United Kingdom
Sun Sep 23 17:59:09 EDT 2018
We only arrived a couple of days ago. First impressions regarding food and service, well both have been excellent. Unfortunately everything started to fall apart on Saturday. It would appear that along with many all inclusive resorts the Riu chain of hotels sell weekend passes to the indigenous population. Personally I understand that to continue to offer good value for money requires the hotel to try to achieve full occupancy . Having said that the hotel management should be away that they risk alienating clients who have booked a 7/14 day stay unaware that on weekends they will be subjected to an influx of people that seem to “take over” the services that the hotel provides. The hotel and/or tour operators should make potential clients aware that this may happen. I now return to my opening title. Anything goes at The Riu Palace Punta Cana. Is it acceptable to smoke hookah pipes in the swimming pool. Is it acceptable to have bottles of wine and brandy, glass bottles,on the edge of the pool. Well apparently it is. My complaint to the management achieved a halfhearted attempt to make the offending parties comply to what would be considered acceptable. Unfortunately, after a mediocre intervention nothing changed.

Don’t believe a lot of the 1 star reviews!
mikeginder, San Diego, California
Sun Sep 23 13:26:39 EDT 2018
Really? Seaweed complaints and not enough of the workers speak English in a Spanish country ? Umm Mother Nature and google translate is all I have to say Ok, some staff are more friendly them others but that’s human nature. Wanna make friends? Tip on every drink and tip better on every meal, that or get a dog. Our waiters fransisco, eladio and jefe polanco are always fantastic. As soon as they see us our drinks on the table. If I ate some messy finger food ( shrimp) a hot bowl of water with lemon was there without asking. Food, it’s not tasteless. Yeah some things are just ok, but come on $1,000 to $1500 for a week including airfare and you want 5 Star food? Well it’s not happening and common sense would dictate that imo. The foods exactly what I expected. The renovations: astounding the amount of work that was done in 3 months! 3 new pools, redecorated lobby, redone restaurants, outdoor seating area RE tiled and rooms all de-done ( although if you know tile work the grouting is a bit hap hazard) Will be back...

Memorable Trip
TB_TWells,
Fri Sep 21 13:38:10 EDT 2018
As per usual I read up on Trip Advisor prior to our visit and was a bit worried about our choice of hotel after some of the reviews were a bit scathing but I went with an open mind. We visited after the refurbishment and it certainly had the wow factor on arrival. We travelled with our older daughters and our rooms were together, which was great. We had a few issues with our daughters room during the first few days, the hotel tried to rectify, eventually we had to change rooms due to the issues not being able to be fixed. The hotel were very apologetic but this didn't spoil our holiday as the move was quick and easy. There's plenty of choice with the restaurants, our favourite was the steakhouse by the beach, without a doubt the best steak I've ever had! No issues getting into any of the restaurants and no bookings necessary. The food was good and if you didn't want to go out room service was available! The waiters by the pool were very attentive and we have to give a special shout out to Matos who was so lovely, nothing was too much trouble, even ensuring we got a drink when we were in the pool! Overall all the staff were friendly, helpful and attentive giving good service with a smile or even a dance! The animation team well where do I start, I'm not one to join in activities on my holiday preferring to watch others but this team always managed to get people up and joining in without pressuring you. The activities and pool games were great fun and I did join in! Miguel made aqua aerobics enjoyable along with, Pikachu, Ikki, Spaghetti, Cappuchino and special mention to Scooby Doo all made our time at Riu Palace a memorable one. We met Scooby on our first day you can't fail to miss him his enthusiasm is infectious. This team work long days but always smile and do all they can to make your visit an enjoyable one. Well done to them all! We all visited the Renova Spa for a massage, Maria was the therapist who treated me, the treatment was brilliant and Maria worked her magic, I felt so relaxed afterwards. It's a great spa they all spoke English and we were treated well. Well worth a visit! One thing we really noticed we never had to "reserve" a sun lounger there were plenty available, around the pool and on the beach, so nice to not have to do the early morning slog to get your towel out! Overall we loved our stay here and hope to return again soon, I think the whole atmosphere was great, our daughters felt sad leaving as they'd had such a good time. So well done Riu you've won our hearts!!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe