Punta Cana

Riu Palace Punta Cana


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All Inclusive    

2019 Exceptional Value
Honeymoon: Welcome gift, small bottle of rum, king bed (based on availability), late check-out (based on availability), Free upgrade to next room category (based on availability), and $35 spa credit per adult (restrictions apply).

Enjoy Punta Cana at its finest! This 24-hour all-inclusive paradise is located on a stunning white sand beach. The pristine Caribbean Sea provides the perfect setting for water activities and a glorious backdrop for sunbathing on the white sand. Nighttime entertainment includes live music and RIU theme shows.

For a taste of tranquility, relax in the sauna and Jacuzzi at the Renova Spa. Other services include a beauty salon and a complimentary gym.

Dining options are plentiful with six restaurants featuring scrumptious cuisine such as Japanese, International buffet, Italian, Brazilian, Fusion, and a Grill Steakhouse. The sports bar is open 24-hours, and the swim-up bar serves refreshing tropical drinks during the day. Guests also enjoy exchange privileges with Riu Bambu and Riu Naiboa (dinner dining excluded).

Caribbean Street is a marketplace located on the RIU grounds for your convenience. Play a game of pool at the billiards or view pictures at the photo studio and lab. At Riu Palace Punta Cana, everything is at your fingertips.

Find more information about Riu Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
PUNTA CANA


DR
Local Phone: 809-933-3118
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Disco / Nightclub
Physician on Call
Casino Onsite (Riu Palace Macao)
Pools
Number of Pools: 3
Outdoor Pools: 2     
Second pool is a children's pool.
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Sailing, Kayaking
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Exchange privileges with Riu Bambu and Riu Naiboa. Beach:
Total Rooms: 676
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Drinks are not included at the Disco. No Spring Breakers
ROOM TYPES
JUNIOR SUPERIOR SUITE CONNECT
2 double beds or 1 king size bed, split-level living room area with sofa or sofa-bed liquor dispenser. Bathroom equipped with double-sink, vanity mirror and amenities kit. Balcony or terrace with courtyard view.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE CONNECTING
These connecting junior suites are two accommodations, being sold as one unit. For the room description, please review the Junior Suite description.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, satellite flat-screen TV, in-room safe. Bathroom equipped with double-sink, vanity mirror and separate shower. Balcony or terrace with ocean view. Free wifi service.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Telephone
Television
Room Safe
Satellite
SUITE
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, satellite flat-screen TV, in-room safe. Bathroom equipped with double-sink, vanity mirror and separate shower. Balcony or terrace with courtyard or ocean view. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD JUNIOR SUITE
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, satellite flat-screen TV, in-room safe. Bathroom equipped with double-sink, vanity mirror and shower. Balcony or terrace with garden view. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Riu Palace Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 11 Restaurants at Riu Palace Punta Cana:
Don Manual - Buffet style restaurant with show cooking, serving International and local specialties.
La Altagracia - poolside restaurant/ steakhouse
Sports bar -
Luigi - Italian restaurant
La Plaza -
Yokohama - A la carte restaurant serving Japanese cuisine. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
Saona - poolside bar with swim-up bar.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
Los Rosario - lounge bar with terrace.
Capuccino - Coffee shop, patisserie and ice-cream parlor.
Perico Chicote - Lobby Bar.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly entertainment with live music and variety shows.
CHILDREN'S PROGRAMS
RiuLand is a club for kids. Daytime entertainment programme. Children's Mini Club.
Applicable Ages: 4 to 12 years old.

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5506 Recommend
5506 past Apple Vacationers would recommend Riu Palace Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5910reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
JOHN K.
Mar 08 2019
Quality of food was lacking, and for that reason alone, I will not return.
Customer Rating: 

great experience
PETER D.
Mar 04 2019
the management and help could not have been more accommodating and friendly
Customer Rating: 

The beach/pool areas of the hotel are beautiful and the
DANIEL O.
Feb 27 2019
The beach/pool areas of the hotel are beautiful and the staff is super friendly, but the food could definitely be better overall.
Customer Rating: 

First visit to Punta Cana
RAYMOND B.
Feb 26 2019
We requested a King room. At check-in, they had us with 2 double beds. They were able to accommodate the request, but they failed to update the new room number in their computer. Our key stopped working a few hours later, we returned to the front desk and found they had us in a different room. They quickly changed it and updated the keys. However, this room could have been given to another party during that time, who could have entered our room, perhaps in a state of undress, or potentially stolen from us. The USB charging ports did not work. The toilet back tank flapper had a slow leak, causing it to refill itself every 5-10 minutes. I understand they had a recent renovation; the room was clean and updated.
Customer Rating: 

RIU Palace Punta Cana
SHIRLEY C.
Feb 19 2019
Beautiful, clean, fabulous vacation spot. Our overall experience was outstanding. The only thing i found disappointing was the food quality. It was sub par for a gorgeous resort like this. With that being said, everyone was always able to find something to eat... but there was never a "WOW" factor with anything we ate. The service was top notch and would definitely visit this location on another trip. After walking the beach in both directions each day, this was the only resort that we saw which had waitstaff on the beach. This place was soooo clean and even the poolwater at the swim up bar was checked non stop for cleanliness.
Customer Rating: 

maid service
SHERRI D.
Feb 15 2019
Every evening when we were in our room, with our hanger on the door know, do not disturb, a maid barged in. After 3 days of doing this we put the deadbolt on. Buy WHY would they need to come in? Our room had been cleaned in the day!! Then one thing I always loved about the Riu's is the way they'd decorate the room with animals, birds, etc. made out of the towels, flower petals sprinkled around, balloons, just things to add to the beauty and fesitivity of the room and vacation. Wasn't done! I even mentioned it to the front desk one time about how disappointing it was, how I'd always looked forward to coming back to our room as it was exciting and festive! He said they only do it for anniversaries now!
Customer Rating: 

staff
KIMBERLY H.
Feb 15 2019
The staff was great. The guys on the beach that bring you the drinks are very friendly and funny.
Customer Rating: 

Beautiful!
LINDA L.
Feb 12 2019
Upon arriving at the Palace Punta Cana we were pleasantly surprised and so impressed with the improvements made since our last stay two years ago. The resort had become weathered and was in need of a face lift. The improvements were amazing! The only complaint we had was that the beach lounges had not been replaced and they are awful. Many of them are sagging and broken and all are very uncomfortable. We've been vacationing at the Riu resorts since 2004 and these lounges were used then. A beautiful renovation was done on both the Palace and the Bambu but it needs to be taken one step further and the beach lounges need to be replaced.
Customer Rating: 

Good and not so good
MADELYN C.
Feb 04 2019
Been to this hotel many times. Significant decline in food quality and service. So much so I don't think I would go back. Also pool party not a good replacement for evening entertainment. Renovation nice.
Customer Rating: 

Nothing but amazing
HUNTER E.
Jan 10 2019
The staff, the environment, everything was amazing. We were treated like royalty
Customer Rating: 

riu palace is great
KEITH B.
Nov 29 2018
have stayed here many times with my parents who have stayed here 2 to 3 times per year for the last 10 years. In fact a lot of the waiters great us with welcome home.
Customer Rating: 

TripAdvisor Traveller Reviews
Fantastic Place
Resort28951942805, Abbotsford, Canada
Thu Mar 14 18:54:11 EDT 2019
The service was fantastic and very friendly, our room was really clean and comfortable and big with a sitting room. The food was amazing 5 or 6 different ones to choose from all different nationality. Staff organized fun games to play on beach. It was an awesome trip!

Fitness activities
JulieS123456, Green Bay, Wisconsin
Thu Mar 14 16:25:39 EDT 2019
I normally don’t partake in a lot of fitness activities on vacation, but decided to give yoga a try. Jamie, our instructor, was absolutely fabulous. He is so inviting and so totally committed to his job. He was very engaging and seemed to sincerely enjoy what he was doing. Our entire family of 9 people participated in yoga and a few other classes at the outdoor fitness center, in addition to aqua aerobics. We woke up every day excited to see Jamie and do yoga. Thank you, Jamie, for adding a new dynamic to our wonderful vacation at Hotel Riu Palace.

Rui Palace, Punta Cana
Mobile62921628191,
Thu Mar 14 15:41:25 EDT 2019
The hotel and the service were excellent!! Clean updated rooms, beautiful pools, wonderful beach, great choices of food for everyone. Daytime activities were fun and you could get as involved as you wish. Nightly entertainment as well.

Great resort!
evanpros,
Thu Mar 14 15:41:09 EDT 2019
Have few complaints about the resort. All though nightly entertainment could have been better, the RiuFit workers were a joy. Miguel did great water aerobics. Most important JAIME WAS THE BEST FOR EXERCISE INSTRUCTOR EVER! Great experience

Great Hotel
t0r0nt01449, Toronto, Canada
Thu Mar 14 13:53:17 EDT 2019
I stayed here from February 26, 2019 to March 6,2019 Great hotel fantastic service and very friendly I would recommend this hotel to my friends and families. The only negative I could find was I didn’t like the staff saving lounge chairs by the pool for guests that paid them.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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