Punta Cana

Riu Palace Punta Cana


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All Inclusive    

Enjoy Punta Cana at its finest! This 24-hour all-inclusive paradise is located on a stunning white sand beach. The pristine Caribbean Sea provides the perfect setting for water activities and a glorious backdrop for sunbathing on the white sand. Nighttime entertainment includes live music and RIU theme shows.

For a taste of tranquility, relax in the sauna and Jacuzzi at the Renova Spa. Other services include a beauty salon and a complimentary gym.

Dining options are plentiful with six restaurants featuring scrumptious cuisine such as Japanese, International buffet, Italian, Brazilian, Fusion, and a Grill Steakhouse. The sports bar is open 24-hours, and the swim-up bar serves refreshing tropical drinks during the day. Guests also enjoy exchange privileges with Riu Bambu and Riu Naiboa (dinner dining excluded).

Caribbean Street is a marketplace located on the RIU grounds for your convenience. Play a game of pool at the billiards or view pictures at the photo studio and lab. At Riu Palace Punta Cana, everything is at your fingertips.

Find more information about Riu Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
PUNTA CANA


DR
Local Phone: 809-687-4242
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Disco / Nightclub
Physician on Call
Casino Onsite (Riu Palace Macao)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Second pool is a children's pool.
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Sailing, Kayaking
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Guests staying at the Riu Palace Punta Cana have exchange privileges with Riu Bambu and Riu Naiboa (excludes dinner). Beach:
Total Rooms: 612
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Drinks are not included at the Disco. No Spring Breakers
ROOM TYPES
JACUZZI SUITE
Balcony with Jacuzzi, hydromassage bathtub, A/C, in room safe, minibar, liquor dispenser, Satellite TV. All rooms have split-level sitting area and sofa. One king or two double beds.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
SUITE
Large balcony or terrace, hydromassage bathtub, separate shower, A/C, in room safe, minibar, liquor dispenser, Satellite TV, walk in closet. Large split-level sitting area and sofa. Courtyard or Ocean View. One king or 2 double beds.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
SUPERIOR JUNIOR SUITE
Balcony or terrace, hydromassage bathtub, AC, in room safe, mini bar, liquor dispenser, Satellite TV. All rooms have split-level sitting area and sofa. Courtyard view. One king or 2 double beds.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD JUNIOR SUITE
Balcony or terrace, hydromassage bathtub, AC, in room safe, minibar, liquor dispenser, Satellite TV, telephone, hairdryer. All rooms have split-level sitting area and sofa. Garden View. One king or 2 double beds.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
DINING
Riu Palace Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Riu Palace Punta Cana:
Don Manual - Buffet style restaurant with show cooking, serving International and local specialties.
Luigi - Italian specialty restaurant. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
La Bodega - Brazilian Rodizio specialty restaurant. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
Yokohama - A la carte restaurant serving Japanese cuisine. Open for dinner Dress Code: Men are required to wear long pants for dinner.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner. Dress Code: Men are required to wear long pants for dinner.
La Altagracia - Serves lunch and snacks during the day, for dinner a Grill Steakhouse. Dress Code: Men are required to wear long pants for dinner.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly entertainment with live music and variety shows.
CHILDREN'S PROGRAMS
Children's Mini Club.
Applicable Ages: 4 to 12 years old.

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5062 Recommend
5062 past Apple Vacationers would recommend Riu Palace Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4621reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
SNOWY 30*F NY - 88*F PUNTA CANA
718wanderer212, New York City, New York
Wed Jan 18 04:51:01 EST 2017
Rooms are ROOMY, small fridge FULLY stocked with beer, water,sodas & 4 (!) booze bottles ( just in case 4 open bars thruout property are not enough for a thirsty traveler ); Flat screen TV with programming in like 10 languages. Bathrooms are ROOMY, stocked with soap, shampoo, conditioner, creams, BIG towels, 2 sinks & all (water pressure could be stronger).Food is REALLY good -preparation & presentation - very diversified to cover many tastes to accommodate South, North, Central & Eastern European crowds ,as well as Latin Americans -Argentina is well presented. Buffet Style available on Breakfast, Lunch & Dinner. I'm coming to this place for years(sometimes twice a year) & never go to restaurants available for dinner as well. For me -it's hassle: reservations, to be there on time, to sit somewhere where they will sit you, to choose outta menu. to wait on meal ( you must remember-DOMINICAN MINUTE is 2 HOURS in NY :-) -not my cup of Earl Grey. I want to be last to & from the beach, take my sweet time showers & nap & show up to dinner at last available moment -Buffet open till 10 (!) grab what my eyes desire & if its not to my liking- there are many more choices available, we grab seat outside where VERY ACCOMODATING STAFF is ALWAYS happy to see you. After dinner you have choices: sit at tables on a cobblestone plaza -with waiters hauling MORE drinks, coffee, tea; go to a gorgeous entertainment hall -with shows available EVERY night; go to a PALACE like lobby & HUGE bar area; go to sports bar(open into wee hours) to watch sports on few huge screens, shoot pool, shoot breeze :-), check emails (please DON'T). PLENTY of choices yet: shuttle to casino, to other 7 hotels -all RIU, all different themes. But here's the main reason to be at this spot : BEACH. WIDE, like HUUUUGE, with HUNDREDS palm trees providing natural shade, HUNDREDS lounge chairs, grab it & pick & choose your spot -THEY ALL GREAT. EVER (!!) PRESENT HUGE SEA BREEZE, TURCOISE WATERS WITH WAVES, some REALLY HUGE. Beach Volleyball tournaments throughout a day- with us loosing most games to Argentinians ( Judging from their semi profi level of play .....I suspect back home they just live on the beach :-) But here's another main reason to be at this spot -sign on beach spells the following heart stopping plain sentence: "BEACH SEASON IS FROM NOVEMBER 1st THRU OCTOBER 31st" VERY UNDERSTATED-at $1,500-$1,700 for a week of AHHHHHHHHHHHHHHH (flight, transportation food & drinks included, tips are very optional, but VERY WELCOMED :-)

Nothing to brag about.....a so-so hotel
ncarey32, Region of Waterloo, Canada
Sun Jan 15 16:00:11 EST 2017
I wasn't overly impressed with this hotel. It's a beautiful resort, rooms are spacious and clean. Water pressure in the shower is lacking. Someone with long hair like me took a lot longer to wash and rinse. Whoever designed the set-up of where the toilet was to go, didn't think it through, 😂, cause the door opens right up to the seat of it. (Picture attached) There really wasn't anything bad about the room at all. Bed was comfy and the air conditioner worked. The drinks made at the bars were decent. Great Pina Coladas up at the lobby bar, especially with the aged or extra-aged dark rum and cinnamon but you have to ask for it that way or they will use the cheap white rum. The beach does not get raked like you see at other resorts so the seaweed sits there. There were always lots of beach loungers. The pool was a party up until 5pm when the music would stop and it would be Bingo time. No pool foam party like other resorts. The buffet was always the same most nights with good food. We always had great service morning and dinner at the buffet, thanks to Marino and Jose. As for the a-la-carte restaurants, we enjoyed the Gourmet best but they were all good. We liked that we didn't have to book them, just went in and asked if they could seat us. It never seemed to be a problem when we went right when they opened. If you like to eat a little later than 7pm, then you may have to wait for a table but with that said, they give you a buzzer/beeper that notifies you when it's your turn (like at home when you have to wait for a table, except at the resort you can go sit in the courtyard and have a drink). The only negative thing that I can say is that the front reception staff did not remember to set something up for our 15th wedding anniversary even after mentioning it three times. We emailed the resort prior to our departure and mentioned we would be celebrating our 15th anniversary during our stay. Our Sunwing rep Jose mentioned it to them also and the third mention was the night of our anniversary when my husband went down to the reception desk to ask if they do anything for anniversaries. They rushed someone up to our room with a bottle of warm champagne with 2 glasses and that was while I was in the room getting ready for dinner. Then while I was in the midst of getting dress, the maid showed up to tape some balloons up in our room. I sat in the bathroom until she was done cause the rest of my clothes were still in the closet. I wasn't too impressed and that has never happened to us in all the years we've traveller to the Caribbean on our anniversary and that has been 15 year. Yep, we married in 2001 in Cuba and we spend the same 2 weeks every year away for our anniversary. We've always been treated to something special on our anniversary everytime (small or big) and it's usually a surprise except this time. Now the only reason I can think of is because this resort does not have a "Guest Services" person/desk. Everything is handled by the front reception staff and they have a lot to deal with, people checking in, people checking out, etc. They really need that "one" person appointed to handle any special requests, any issues vacationers may have, etc, so it takes that load off the front reception staff who don't seem to be able to always fulfill those requests. (Just a friendly suggestion to the Manager 🙄) So all in all, it's an OK place. It's not a "I will be coming back next year" resort for me but I would recommend it.

Family holiday to escape the cold of the midwest
Drewburnz, Chicago, Illinois
Fri Jan 13 07:31:08 EST 2017
Absolutely loved it. My wife an I brought out 3 and 9 year old, and they already asked if they could return next year - even if they had to give up getting Christmas presents! The rooms do need a bit of attention, and the wifi is horrible, but nothing worth complaining about. We were there for the sun and the sane and RIU delivers. The all-inclusive package is a great deal - especially for the kids. Rooms are quiet enough that we had no trouble getting our kids to sleep even though we were near the central area with the late night activities. Its only about a 20 minute trip from the airport, but make sure to arrange transportation ahead of time so you don't have to deal with the cabbies. Also, if you're looking for excursions, I've found the best option to be Scuba Caribe, which is on the beach at the hotel. They seem to offer the best prices, and the time estimates are the most accurate because they leave from the hotel. Other excursions went 4 hours longer than expected - because they have to drive yo to the location and usually have you wait around that area to see if you'll buy anything else. Go to relax and don't sweat the small stuff!

Disappointed - Waste of Money
Giovanna B, Laughlintown, United States
Tue Jan 10 10:00:15 EST 2017
From the time we arrived, we paid for Deluxe Rooms - I use a wheelchair, our rooms were 100ft from their new construction, plus the rooms were on the 2nd floor and no elevator! Balcony views were of the backhoes and jackhammers after a 1.2 mile walk from lobby. Ended up in Standard rooms. The food was horrible, no AC in any areas other than your room, and our AC never worked properly from day one, even after 3 calls to maintenance. Had to watch not to digest the water, even brushing your teeth, had to use bottled water. Front desk personnel was very rude, If you didn't speak any kind of Spanish the communication was very difficult. Would not recommend this hotel for the money!

DO NOT STAY HERE!! The 4.5 Stars must be from another galaxy
simplygawjus1, Wilmington, Delaware
Mon Jan 09 11:52:20 EST 2017
a. the place was musty and hot like the air conditioning wasn’t working. We asked for a room with a king size bed but instead got 2 double beds that were pushed together. Which would have been somewhat acceptable except for the fact that there was no fitted sheet to encase both mattresses so my fiancee and I kept slipping down into the crevice between the beds. b. The closet smelled of urine and the toilet didn’t flush. The bathtub and mirrors had mold on them. c. We had to ask 5 times for clean towels, sheets, etc and finally had to snag some off the maid cart as she was going by. d. The 24 hour room service is a joke – it only has about 4 or 5 items on it and all of them were terrible. The fries were cold, the club sandwich was made of cheap deli meat and cheese on dry bread, the chocolate cake was more like a tastykake than a gourmet dessert d. The food in the “specialty” restaurants was all overcooked, dried out and under seasoned. My lobster tail at the so called steak house was so over cooked the meat was like mashed potatoes in the center e. The 24 hour sports bar that is touted as having snacks available has a big refrigerator filled with the leftover hot dogs, hamburgers and fruit from the previous buffets that day and you have to heat them up in a very dirty microwave. The nachos and cheese are deplorable – the cheese comes out of a pump that you would find at your local 7 eleven or gas station and the chips looked like they are never swapped out they just simply keep throwing new ones on the top of the old ones f. The pool and beach close at 7 pm. (go figure) TIPS if you decide to go anyway: - Take plenty of cash. Although you're not expected to tip - money talks. - Another reason to take plenty of cash is because there is no ATM on this resort. You have to walk 20 min over to the neighboring resort to use the ATM. HINT: A couple of the little shops that are outside by the spa will give you 'cash back' - One of the shops onsite has goodies from home like chips and M&Ms and such which should give you some idea of how bad the food is. - if you want a seat by the pool GO EARLY in the AM. We witnessed some of the guest tipping the pool staff to put their towels out early to save their spots.



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