Guanacaste

Riu Guanacaste


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All Inclusive    

Exceptional Value!
Honeymoon:
Late check-out (based on availability), Free upgrade to next room category (based on availability), and $35 USD spa credit in Ocean Harmony massage for two (50 min), once per stay.
Family: Two kids 12 & under Stay Free with two paying adults from 5/1/17-12/23/17.

Located on beautiful Matapalo Beach in Guanacaste, the Riu Guanacaste's guests will bask in both luxury and comfort while taking in the beautiful natural landscapes and romantic beaches.

Riu Guanacaste features four restaurants, including an International buffet and a Grill Steakhouse. Five bars serve an unlimited selection of domestic drinks and select international drinks. Each room also features its very own liquor dispenser and mini-bar. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

This resort is perfect for families! Two-Bedroom Family Suites accommodate up to five people and boast two bathrooms. Kids will have a blast at the playground and RiuLand Mini-Club for ages 4-12. Adults can partake in the daytime entertainment program and try their luck at the casino - entrance is included! At night, wind down with a show put on by RIU's exceptional staff.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is recognized and certified as a sustainable company by the National Tourism Institute of Costa Rica and is Blue Flag Certified for having Costa Ricas 3rd cleanest beach.

The Riu brand also has protection programs for endangered species, allowing for the recovery of flora and fauna, and is also an active participant in the Coral Reef Resotration Program at Playa Matapalo. Customers and employees also receive continual environmental training and awareness programs.

Additional green initiatives include new uses of purified water, which has boosted efficiency in water consumption on a per guest basis. Ozone laundry is also utilized in an order to reduce energy, water, and chemical consumption.

Find more information about Riu Hotels & Resorts. Learn more about Guanacaste.
HOTEL LOCATION
The hotel is 20.5 miles to the local airport in Liberia. The closest Village is Nuevo Colon. Located on Matapalo Beach in theGuanacaste province of northern Costa Rica.
Address: PLAYA MATAPALO, SARDINAL
CARILLO, GUANACASTE


CR
Local Phone: 011-506-2681-231
Fax: 610-359-6625
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
3 swimming pools with sun terraces, one with a swim-up bar. Separate whirlpool.
Golf: NEARBY
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This resort is located on the seafront in the beautiful region of Guanacaste onn the Pacific coast of Costa Rica. This Resort is located on Playa de Matapalo beach. Buildings are 6 stories. As well as a superb range of leisure possibilities, they offer five modern, fully-equipped Conference rooms, and a special gastronomy detail. Beach: Located on Playa de Matapalo Beach Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 701
Year Opened: 2009 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Drinks are not included in the disco and casino. Complimentary WiFi is available in all public areas of the hotel.
ROOM TYPES
STANDARD ROOM CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the description listed above.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEANVW CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the description listed above.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the description listed above.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY ROOM
Family room includes one king bed and one double bed, and a private balcony or terrace. Room also features a minibar, a liquor dispenser, a bathroom with double sinks, and more. Minimum Occupancy: two adults and one child.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE
Suite includes one king bed, a separate living area with a sofa, and a private balcony or terrace. Room also features a bathroom with a hydro-massage tub, a minibar, a liquor dispenser, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEANVIEW SUITE WITH JACUZZI
Suite includes one king bed, a separate living room with a sofa, and a balcony with a a Jacuzzi and beautiful ocean views. Room also features a bathroom with a hydro-massage tub, a minibar, a liquor dispenser, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEANVIEW ROOM
Standard guestroom includes one king bed or two double beds, and a private balcony or terrace with beautiful ocean views. Room also features a minibar, a liquor dispenser, a bathroom with double sinks, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD
Guestroom includes one king bed or two double beds, and a private balcony or terrace. Room also features a minibar, a liquor dispenser, a bathroom with a double sink, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM FAMILY SUITE
Family suite includes one bedroom with a king bed, a second bedroom with two double beds, a living room with a sofa, and a private balcony or terrace. Minimum Occupancy: three adults or two adults and two children.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM
Superior guestroom includes one king bed or two double beds, and a private balcony or terrace. Room also includes an elegant bathroom, a minibar, a liquor dispenser, and other upgraded amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Riu Guanacaste features 1 meal plan options:
All Meals, Drinks & Tips-Four Restaurants/Five Bars
There are 5 Restaurants at Riu Guanacaste:
Tucan - Gourmet style restaurant.
Ocotal - Poolside restaurant and steakhouse for dinner.
La Toscana - Italian restaurant.
Furama - Asian style restaurant.
Liberia - Main buffet-style restaurant with a terrace. Non-smoking.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Table Tennis, Beach-Volleyball, Windsurfing, Snorkeling Equipment, Kayaking. Scuba Diving (lesson in pool), tennis court, body surfing.
Nightly Activities & Entertainment:
Live music, shows or RIU evening program daily. Complimentary access to "Pacha" disco (drinks not included). Access to casino(drinks not included).
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2801 Recommend
2801 past Apple Vacationers would recommend Riu Guanacaste to their friends and family
TripAdvisor Web Reviews
Based on 6406reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great Vacation
JaneDoe59, Kansas City, Missouri
Sun Sep 17 07:39:28 EDT 2017
We visited the 1st week of September 2017 during the rainy season. Upon arrival at the RIU, we were greeted with a refreshing drink. The staff was very helpful and friendly answering all of our questions. The Lobby was open and airy, very inviting. It was to early to check into our room and they suggested we go to lunch and explore the property which was manicured and cleaning. We ate at the buffet which offered something for all guest from everywhere. The food was very good and plentiful for the number of people it had to serve and this property offers four difference themed restaurants which has pretty good food, the only drawback is parents need to monitor their children for sanitary reasons. The swimming pool was beautiful and full but not overcrowded, I can't imagine visiting during the busy season the pool would be to small with twice the people. The beach does have black sand but still very beautiful and later during the week, we saw three whales in the distance, cresting, it was a treat. We had a oceanview room and the view was great, it would have been nice to have a english speaking channels especially since most shows we're spanish voice over. In the evenings, the showtime reviews were very entertaining and well done, they even had activities for children before the shows started. I had the opportunity to visit the Spa and Wellness Center, which was wonderful and so professional. Overall, we have an excellent stay and we plan to visit again.

Great resort; staff needs some customer service training.
Jodie S, Toronto, Ontario, Canada
Fri Sep 15 09:05:01 EDT 2017
I travelled to this hotel for a week in July with my husband and two teenaged sons. The resort was actually quite nice - the rooms were clean, the food variable and decent, plenty of activities. We got a rooms side-by-side on the top floor facing south, again, no complaints. The alcohol in the rooms is bottom shelf so we didn't actually drink it, but it's there. You receive a wifi code when you check in and it says that it's for an hour a day, but I'm not really sure how that works - we would hang out in the lobby after dinner, well past our allotted hour and the wifi never cut out. The area is gorgeous, there's lots to do (we dived almost daily and took the excursion to Nicaragua). We checked the weather reports before going and were a bit alarmed to see the amount of rain they were expecting (50mm one day!) but we only had one or two days where it would pour for an hour around dinner and then it was beautiful the rest of the time. We only ate at one of the a la cartes (the steak house) and it was quite good. Otherwise we ate at the buffet. The food is served at stations - meat, pasta, salad, etc - and we always found lots to enjoy. The resort is situated on a dark sand beach surrounded by vegetation and wildlife. The grounds are beautifully maintained. The pool was nice, moderately clean, with ample sun beds. The guys taking pictures of guests pool-side were somewhat creepy but, whatever. The water at the beach was calm the entire time we were there and, even though we never saw a lifeguard on duty, the red flags on the beach confused us at first. At least until we saw three or four people come back with urchin spines embedded in their feet. So, if you are planning to go wading in the Pacific, stay off the rocks outcrops or see the kitchen staff for some vinegar. On that note, we found much of the resort staff to be apathetic bordering on rude, with a few exceptions - the housekeepers were always friendly and there were a few servers at the lobby bar who always approached with a smile. The staff in the steak restaurant were professional and everyone at ScubaCaribe dive shop was fantastic! Otherwise, the front desk staff, the people at the pool bar, and the main restaurant servers seemed to make a sport of how long they could actively ignore us. Whether we spoke English or Spanish, it didn't seem to make a difference. After the third morning of trying to get the servers' attention for a cup of coffee, we just gave up and served ourselves. And it wasn't as if they were busy - there were times at the lobby desk and pool bar when were the only people standing there. The staff would just turn their backs and talk to each other. It was so strange it became a running joke. Anyway, we're not that hard to please and we had an enjoyable vacation in spite of it. We loved Costa Rica, we loved the resort, we liked *some* of the staff. I would recommend it overall but we probably wouldn't go back.

Not even 3 star
Rebeca Sian D,
Thu Sep 14 10:38:32 EDT 2017
Very disappointed that we came here for our honeymoon. The hotel ruined our honeymoon. We paid £3700 to stay here for 2 weeks and it was a complete waste. They knew we were going on a honeymoon trip and we had no "honeymoon treatment". We had a dirty room at first with bugs in the bathroom, we asked for an upgrade and we got given a room that was smaller but took it due to their being no bugs. The food at lunch was terrible- dirty salad with nachos and pizza each day. The drinks were topped up every 2 days even if you had run out of drinking water. We kept having to go and get more water each day at the bar. The shower room was extremely dated and dirty. The hotel grounds had no "wow factor". The pool was okay but there were staff in the pool each day trying to sell you photos- we were on honeymoon- we just wanted to be left alone! The pool bar was good that it was over 18's but it was disgusting. There were wasps in the sugar for the cocktails (at least 15 wasps at all times) and the staff were still using it. When it rained there was no entertainment provided. The "sports bar" was a shambles. It was a bar with 1 pool table and a tiny bar area. There were no extras that you would expect for a 5 star hotel- we were hoping for robes in the room but none were given. There was no room service either. The evening entertainment started at 9pm. It was okay as it was dancing but it was the same each week. So after week one, week two was the same. The salad was not clean so I had to avoid salad for 2 weeks. Gutted we chose here for our honeymoon.

Thoroughly enjoyable
Vicky W,
Thu Sep 14 09:34:49 EDT 2017
Arriving on 29th August, the rainy season was in full flood as we landed, so initial thoughts were a little gloomy. However a short 40 minute transfer from the small but perfectly formed airport we arrived at the Riu Guanacaste. Initial impressions are of a spacious if a little tired hotel, but we were welcomed with a refreshing glass of fruit punch and check in of the coach load of travelers was relatively quick and painless. Our room was on the 3rd floor and boasted a fabulous view over the rainforest behind the hotel and comprised of a enormous super-king bed for myself and my husband and a good sized queen bed for our teenage daughter. Although as I said the hotel is now 10 years old and a little tired, we had everything we needed including a double sink bathroom with bath, shower & hairdryer, an ironing board & iron, a safe and of course the all important mini bar and fridge which were restocked every other day. My only small niggle was that although the TV had a guide which suggested several English speaking channels, in reality there were only 2 news channels, the others were English but were dubbed over in Spanish. The food was varied and always of a good standard, and the staff were friendly and helpful at all times. The pool was amazing with activities and music if you want to join in and a bar with free drinks was never far away. The beach is of a coarse dark volcanic sand, but the sea is clear and the fish which swim around your legs are amazing and plentiful. The wildlife is everywhere, from monkeys in the trees around the pool, to coatis and racoons visiting in the outdoor dining areas, and of course there are lizards and iguanas everywhere you look. The weather was good, even though it was the rainy season, with 6+ hours of sunshine everyday followed by thunder storms most afternoons/evenings. All in all a fab holiday and I would recommend to anyone. The only thing to bear in mind is that this hotel is quite isolated and requires a minimum of 30 minutes travelling to reach even the smallest village and considerably more for any thing more sophisticated, though travelling by boat around the coast rather than across land in a coach can make this infinitely more pleasurable.

Grass is (not) always greener...
Tiggy1604, Solihull, United Kingdom
Wed Sep 13 13:14:36 EDT 2017
Stayed at the hotel during August 2017. I have to say, my first impressions were not too favourable, given that we arrived in the rain, and the lunchtime buffet all looked a little unappetizing as the last dregs were being swept up by the late (and repeat) eaters. We started to regret not paying the extra £1500 (family of 4) to stay next door at the Palace, as many reviewers had suggested. But things definitely looked up as the days went by and we settled in. The weather was always mixed throughout the 2 weeks, but when the sun was out - which was most of the time - it was burning hot, and the presence of a few clouds (and cooling rain - and occasional prolonged downpour) did not dampen my experience. Foodwise - well yes, it is all inclusive, and I've never over raved about such hotels, and I've been to a few now in the Americas and Europe. So sure, a lot of the buffet food is repetitive and not of great quality - especially the cuts of meat - but there was plenty of choice and hence plenty to fill up on. And by the look of many people's plates, not too many seemed to be holding back. So 3 out of 5 for the buffet. But there were alternative restaurants in the evening - which weren't difficult to book as suggested by other people's comments. We preferred to eat later at a second sitting, and hence could often just turn up and book a later slot with little queuing at all. And even for the 6 o' clock first sitting, a 10 minute wait in a queue was all that was usually required, so not really sure what all the fuss was about. The pool was nicely laid out with plenty of sun loungers and enough shade for those (me) who wanted it. Pool entertainment was a little in your face and Butlins like, but our kids enjoyed it, and it was only for around 3 hours of the day. Beach was ok. Not white sand and not the best I've seen, but pleasant to walk along. Kayaks were free, and good fun to hire. And most evenings we played tennis which hardly anyone else in either hotel ever seemed to book. Rooms were fine. Clean and comfortable (but please, bigger and softer pillows) and all within an easy walk of the main facilities. And the evening entertainment was mostly pretty good - he says surprisingly. This is really not usually my thing, given the dire quality at most hotels, but i was pleasantly surprised at the professionalism of it all. So all free and mostly packed out each night. No issues with the staff. All very helpful and friendly. Went on a couple of Thomson trips, to Nicaragua and to the Cloud Forest. Expensive but worth doing, if just to see a little more of the country and get you out of the hotel. The kids went zip wiring and white water rafting and really enjoyed that, so plenty to do - at a price. So how did it compare to the Palace next door. I popped over a few times to scout around - and had no problems with security guards - just took your wrist band under your watch! And yes, it all looks slicker and more modern - of the glass/aluminium decor type. And the pools more minimalist and a little quieter. But as a result, less shade - and less for the kids to do. I was only passing through so can't comment on the food quality or offer any deeper insight, but I had no regrets in pocketing the £1500 and spending it on trips instead. And as far as the beach, tennis court, Spa, (external) disco and casino, they were all shared anyway. So in summary, I happily recommend the Riu Guanacaste - as a 5 star with a few rough edges. You get what you pay for. This is not top class 5 star so don't go with that expectation. It's also a long way from being the most expensive hotel of this type. We had a great relaxing and enjoyable holiday in a hotel that worked for us as well as our teenage children.



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