Punta Cana

Riu Bambu


Email | Share |
All Inclusive    

2018 Exceptional Values!
Honeymoon: Surprise gift in room, small bottle of rum, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 USD spa credit in Ocean Harmony massage for two (50 min), once per stay. This discount does not apply with other promotions and discounts.
Family: Two kids 12 and under Stay Free when sharing room with two paying adults (valid 5/1-12/23/18).

2019 Exceptional Value
Honeymoon: Welcome gift, small bottle of rum, king bed (based on availability), late check-out (based on availability), Free upgrade to next room category (based on availability), and $35 spa credit per adult (restrictions apply).
Family: Two kids 12 & under Stay Free when sharing room with two paying adults (valid 5/1-12/23/19).

This beachfront resort was newly refurbished in 2010 and lies on a seemingly endless white beach next to Riu Palace Macao and the Caribbean Sea. The Moroccan-style architecture, with mosaic domes, archways, and white columns with fanned palm trees, adds glamour and distinction. A magnificent pool with a swim-up bar shaded by another dome faces the turquoise sea.

Riu Bambu is the perfect place for families; the kids' pool features a special water play area! RiuLand Mini-Club provides activities for kids ages 4-12. Adults will enjoy the casino and free entrance to the disco. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Adults also have their own entertainment activities throughout the day. Water sports, such as windsurfing, sailing, kayaking, and body boarding are included! One introductory scuba diving lesson in the pool is also included. Every evening, enjoy live music and shows.

Your palate will be delighted with the many dining options available. Guests can partake in Asian, Italian, International buffet, and Grill Steakhouse cuisine. Delicious snacks are available 24-hours a day as well as unlimited drinks. Each room comes equipped with a fully stocked mini-bar and liquor dispenser!

Find more information about Riu Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
The Riu Bambu is surrounded by lush tropical gardens, and is located directly on 26 km of white sandbeach. This five star bungalow complex is located next to the Riu Palace Macao, 23 km away from the airport and 50 km away from the city of Higuey.
Address: PLAYA DE ARENA GORDA
PUNTA CANA HIGUEY


DR
Local Phone: 809-221-7575
Toll Free Phone: 1-888-666-8816
Fax: 809-221-7373
E-mail Address: /sapmnt/P01/transfer/MM/out
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Disco / Nightclub
Physician on Call
Casino Onsite (Riu Palace Macao)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Guests will find a magnificent freshwater swimming pool, complete with a swim-up bar,jacuzzi, scuba diving lessons and separate children's pool.
Golf: NEARBY
Barcelo Bavaro Golf Course - 12 km away.
The Barcelo Course is an 18-hole, Par 72 course designed by Juan Manuel Gordillo. It is flat and very playable, with narrow fairways, palm trees, lakes, and dense vegetation. It was built with the enjoyment of the resort tourist in mind.
Holes: 18
Green Fees: $$
Cart Fee: $$
Club Rental Fees: $$
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: No charge
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Sauna: Complimentary
HOTEL DETAILS
Set amidst shady palm trees and crystalline waters strewn with coral, Riu Bambu is the ideal escape for enjoying the best of the Caribbean. Large, air-conditioned rooms are contained in two-story buildings surrounded by tropical landscaping. Food and beverages are available until 2:00 am. Free, 24-hour wireless internet access in all common areas. In-room wireless internet available for an additional charge. Exchange privileges with Riu Naiboa. Beach: The Riu Bambu is situated on a beautiful 26 km-stretch of prime Arena Gorda white sand beachfront, dotted with palms and bordering pristine Caribbean waters. Guests have access to an array of water sports, including windsurfing, sailing, canoes and more Check-in: 12:00 noon
Check-out: 12:00 noon
Total Rooms: 560
Year Opened: 1999 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Drinks at the Pacha Discothque are not included. No spring breakers allowed.
ROOM TYPES
FAMILY DELUXE ROOM AI
Modern and new decoration style, air conditioning, 1 king size bed and 1 sofa-bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat-screen TV, USB port electronic in-room safe (laptop size 15"), iron and ironing board
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Kitchen
Minibar
Sofa
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
Adults only junior suite includes one king bed and a spacious living room area. Room also features a private balcony or terrace, an elegant bathroom with a tub, a minibar, and more.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
Room includes one king bed or two double beds, sofa or sofa bed, direct dial phone and balcony or terrace. Bathroom equipped with shower, by door separate toilet, a liquor dispenser, by door separate toilet, double sink and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE ROOM CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Deluxe Room description.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
FAMILY ROOM AI
Room includes two double beds, a living room area with a sofa-bed, direct dial phone and terrace. Bathroom with walk in shower, double sink, a liquor dispenser, bidet andmore.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Sofa
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
Room includes two double beds, a living room area with a sofa, direct dial phone, andbalcony or terrace. Bathroom with walk in shower, a liquor dispenser, bidet and more.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD GARDEN VIEW ROOM
Guestroom includes two double beds and a private balcony or terrace with beautiful garden views. Room also features an elegant bathroom with a bathtub, a minibar, and much more.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Riu Bambu features 1 meal plan options:
All Inclusive-Guests staying at Riu Bambu enjoy exchange privileges at Riu Naiboa (dinner and Palace resorts not included)
There are 6 Restaurants at Riu Bambu:
Italian Restaurant - Italian restaurant (a-la-carte; buffet starters and dessert).
Asian Restaurant - Asian buffet restaurant.
Mexican Restaurant - Buffet restaurant serves Mexican cuisine.
Steakhouse - A-la-carte restaurant/steakhouse.
Spanish Restaurant - Restaurant serves Spanish cuisine.
Kulinarium - best drinks and snacks
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball court, Gym, 1 tennis court, 4 tennis courts, Windsurfing, kayaking, pedaloes, snorkelling equipment, scuba diving lesson in pool. Free admission to Splash Water World where you'll find water attractions and a snack bar with drinks & snacks
Nightly Activities & Entertainment:
Nightly shows, live music several times a week, the Pacha discotheque (drinks not included) and casino at Riu Palace Macao.
CHILDREN'S PROGRAMS
RiuLand Kid's Club, children can enjoy numerous activities and have fun in the pools. RIU4YOU Teens Clb, for teenagers 13-17 yrs old, provides great activities for teens.
Applicable Ages: 4-12, 13-17 yrs old.

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: Fee varies.
Advance Notice for Babysitting: On request.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4039 Recommend
4039 past Apple Vacationers would recommend Riu Bambu to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6657reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Very bad management
JOSEPH V.
Aug 20 2018
Our room smelled like sewage and after three days of asking front desk to change it, Apple rep stepped in and took care of it. The management at this hotel is discourtous and does not care about visitors. The staff, however, was very nice.
Customer Rating: 

TEST
Beds too small for two people.
DAVID P.
Aug 15 2018
No more than two people per room as beds are two small for two people.
Customer Rating: 

TEST
Riu Review
MICHAEL C.
Jul 21 2018
This was the worst vacation we have ever been on. The hotel was terrible. The staff was not friendly and did not speak any English. I understand I'm in a foreign country but when you deal with tourist, I feel you need communication skills. They were not helpful nor were they polite. The room was awful. We had a family room, 2 double beds pushed together and a just a sheet and my sons had to sleep on a pull out couch that they didn't fit on and it was like laying on metal. There were 2 outlets in the room and the one was falling out of the wall. We were told there was wifi but only 2 people were able to connect and if we wanted our other phones we would have to pay. We called to the front desk numerous times and got no where. When we checked into room there were no towels and when we called there was no response so we had to make 2 trips to front desk to get towels. The safe was held together with scotch tape. Out of the 7 nights our room was cleaned once. Towels were brought mid week at 8:30 at night. The maid came one day, knocked on the door and handed me a container and wanted me to fill up soap in shower. Also someone came to door to see if we needed mini bar full. The pool bar was filthy. Cups, straws and trash were floating in the pool. They also allowed smoking in there. They ran out of towels everyday at the pool. There were 4 and 5 bins of dirty towels that just sat out all day and no clean ones were available the end of the day. The music they played had many profanities and that's not acceptable. The food and liquor were terrible, 4 out of the 5 of us were sick. The way they handled the food was unsanitary. They allowed solicitors to walk around the pool and the beach to bother you. The beach was full of seaweed and nothing was done to clean it up. The entertainment was everything in Spanish so even if you wanted to participate you couldn't unless you spoke the language. The absolute worst vacation. It was like we flushed our money down the toilet.
Customer Rating: 

TEST
Review June 2018
AMANDA H.
Jul 09 2018
I wouldn't recommend this hotel/resort. The service and food was terrible. The hotel was dirty.
Customer Rating: 

TEST
Riu Bambu
ERIN P.
Jul 05 2018
I would never come back to stay at Riu Bambu. The staff werent friendly and service was poor.
Customer Rating: 

TEST
Review
MAY M.
Jul 03 2018
While the resort was advertised as being recently updated, not all the rooms were completed. There was a lot of trash and waste around he resort and there didnt seem to be enough staff to address the issue. The beach was disappointing in that it was covered in seaweed and there didnt seem to be any efforts to address the seaweed issue either. The majority of restaurants were buffet style, and not sit down. The food was very average overall. While I was not expecting a five star resort experience, I recently went on an 8-night Celebrity cruise to the Caribbean that was the same price as this trip and there really is no comparison. I would definitely recommend a cruise to my friends and family over this resort for the price.
Customer Rating: 

TEST
RIU Bambu
MONICA P.
Jul 03 2018
Very poor communication concerning transportation to airport after check out. Flight was delayed and Apple Rep. (Angelo) left to go to another resort and told us another rep. would come to update us. We did not see another Apple Rep. for 4 1/2 hours. Food was average and long wait times in restaurants.
Customer Rating: 

TEST
Hotel issues
MEGAN M.
Jul 03 2018
I requested that our air conditioner be fixed since it never got cold. The guy came in and looked around and said Ok, bye. There were ants in the bathroom and I asked several times to have that taken care of and I still saw some ants but no one ever told me if they came to fix the problem. I had to ask 3x for the shower drain to be fixed. The water was not draining.
Customer Rating: 

TEST
SEVAK A.
Jul 01 2018
Great hotel and great staff but way too much seaweed on the beach and in the water.
Customer Rating: 

TEST
Family Vacation
ANGELA O.
Jun 30 2018
The hotel staff were amazing and the entertainment team were friendly and made our stay fun
Customer Rating: 

TEST
Over 13 yrs of All-inclusive traveling first bad review.
Paul B.
May 14 2018
All 7 guests had daily diarrhea from the food options, 1 guest had severe food poisoning, 2 children contracted Hand Food Mouth and swimmers itch from inadequate chemicals in the pools, staff were less than eager to serve even though though they were being generously tipped (and BELIEVE ME, they EXPECTED it - more like demanded it). When checking in, they told us to "help them out if they helped them out". Riu states no Springbreakers, yet they open the resort to VERY rowdy locals that were fighting in the swimming up the bar. The worst experience, service and waste of money ever!
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Disappointing
jkutd, Morecambe, United Kingdom
Sun Nov 11 12:48:04 EST 2018
This was our second time in Dominican Republic and sixth Riu, sadly this was easily the worst. We had a suite which although nice to look at smelled of damp throughout our stay and nothing ever dried. One day there was no hot water, every call to reception was given the same answer "it will be on in 30 minutes". This lasted for 5 hours. Another day there was no tv this lasted overnight. As other reviewers have mentioned the hotel gets overrun with locals at the weekend. They definitely get priority treatment from the staff especially in the "Colonial" restaurant where we were unable to get a drink despite ordering them 3 times. Vast amounts of children running about didn't help either. The food was always plentiful with many choices although rarely could it be called hot. We tried the Steakhouse, the Mexican and the Kulinarium and the service in all was slow with the supposed dress code not enforced. The pools were fine with lots of sunbeds and the beach was lovely although apart from the seaweed collectors in the morning nobody bothered tidying up, cigarette ends everywhere and empty plastic glasses. The beach sellers were friendly and didn't pester us.The sea could be quite rough and we didn't see any lifeguards. The double USB ports in our room was a bonus and the free WiFi throughout the hotel was very welcome. Overall despite the location and good weather this is only the second hotel we wouldn't return to.

Hotel needs improvement.
Bobby105, Suffolk, United Kingdom
Fri Nov 09 08:47:24 EST 2018
This wasn't our first holiday to a RIU hotel but it maybe our last. We were disappointed with the RIU BAMBU. On arrival we were given such a mouldy/dirty room I had to get it changed. Our second room was much better but no where near perfect. Food always had more than enough of a selection but was let down by being cold or warm at best, never hot. Also raw fish, chicken and beef skewers (dripping blood) in the buffet restaurant. The mamajana restaurant (right side kitchen) had the floor being dug up while food for guests was uncovered and being cooked. Entertainment was repetitive in the evening and daytime didn't seem to be what was advertised on the board. Maid service was let down with us having wet and dirty towels hung back up in our bathroom. On one occasion she didn't come until after 7pm. Bed linen always had stains. Pool towels are dirty. The beach has lovely soft sand but the waves can be a little rough. Some reception staff can be rude towards guests but the majority or staff seemed pleasant. Most people are well but there are guest's with severe diarrhoea, sickness and stomach cramps, many having tests done by doctors confirming their sickness and not over indulgence.

Good resort
dasha s, Toronto, Canada
Wed Nov 07 08:52:27 EST 2018
Travelled with family. Very orginized resort. Stuff is great, we had power problem in the room, called reception they came in 5 minuts and fixed everything promtly. Restaurants and buffet have nice food selection, do not need to book restaurants which is great. Beach is nice, lots of chairs. Room cleaning is decent, not everyday but if you ask for clean towels they bring them right over. Very good resort, lots of entertainment, party non stop) Riu punta cana and macao were empty in comparison to this one. A lot of young couples and families with kids No complaints) Except for some stuff members make coments behind your back and if you do not speak Spanish it is kind of rude..

Lack of decent entertainment in the evening.
Linda H, Leeds, United Kingdom
Wed Nov 07 06:47:01 EST 2018
It is a very large hotel but there are always enough sun beds etc. The evening entertainment is very repetitive,it was always dancers then more dancers, not as good as other RIU hotels I’ve been to .There is a wide choice of food I really enjoyed breakfast. But my daughter and myself came down with a stomach bug and we weren’t the only ones ,my daughter is still ill today 2 days after coming home . Overall it’s a large party hotel and you won’t get bored .

Probably wouldn't go back
herbii, Glasgow, Scotland
Wed Nov 07 03:38:43 EST 2018
Stayed for 2 weeks 14th September onwards . Firstly I have stayed in 2 of the other hotels in this 5 hotel complex. I'd say this one is in the middle compared to the other 2 being the Naiboa and the palace macao Emailed hotel beforehand asking for a certain block and on arrival got an amazing room . In block 90, quiet, right by the beach and although the block was only built a year ago it's already starting to show faults but we got by. USB sockets not working at bedside table and wear and tear , dirt on walls etc. This is obviously guests causing this but rooms should be maintained by the hotel especially if they want them to stay at a high standard. Maid that cleaned the room done a great job and the floor was mopped every day however it was mostly 4pm every day when our room had been empty since 9.30. We didn't have any make up room signs and our do not disturb sign disappeared after the first day as we hung it on the door when we came back at 4pm and the room wasn't done. The girl was in doing the room next to us when we went back to get something so I don't understand this. Ask for ur signs if u can speak Spanish. Hopefully this would help. We did some days just find her and ask for fresh towels as we wanted to nap 😴. I have worked in hospitality and I monitored the rooms being empty . So if u see rooms going for breakfast get in there and get them done quick. Can u tell I like my room done early 😜 Food was pretty good for an all inclusive however getting a table set was a different matter. Dirty uncleared tables , if u did manage to get a table getting a drink was hard. We ended up getting our own coffee and tea in the morning from the machines on the outside terrace of the buffet restaurant. We liked sitting out here better. Better atmosphere as inside was a bit manic. Can I just say what is it with people getting food first then looking for a table???? 😩 maybe it's just uk people that don't do that . Baffles me!!!! Staff in this hotel were not good. Better than the Naiboa but not by much. It's as if riu have a rating scheme and if ur crap at ur job u get put in the lower standard hotels and with the attitude they have they won't be getting out any time soon. Actually didn't want to go to the bar at the quiet pool for drinks as the staff were so rude and dismissive I felt uncomfortable. Ate in the main buffet for breakfast , lunch at the poolside buffet and dinner in some of the restaurants. Tried the Asian, Spanish , couldn't get a table the whole 2 weeks in the steak restaurant . I like to eat around 8/8.30 on holiday. I'm not going out at 6pm just to get a table. This seemed to be the need for the steak restaurant ..... was empty aswell every time we asked. I think the restaurants need to be looked at to make this work better. Most of them are still buffet altho they are themed. It just doesn't seem to work for the guests the way it is probably because of the size of the hotel (1000 rooms). Weekends were a disaster from start to finish..... absolute chaos. I actually couldn't believe my eyes at points. Over run with locals who totally take over, piling food like it's going out of fashion. 10 people round a table meant for 6 and they just try to take ur chairs without asking if there's someone sitting there. For lunch at the weekend we strolled along to the beach bar for the Naiboa hotel which u can also use. The locals didn't seem to know about this lol. Didn't help for dinner tho. I'm not sure if all the hotels allow this but don't remember it in the others I have stayed in. Entertainment would have been good if I hadn't already seen the same show 3 times already in the other hotels. Exactly the same show, recognised the same dancers. Riu u need to change this!!!! Overall we had a good holiday as the food when we got it was good , room was good, had a great spot on the beach every day however the staff setting the experience for the holiday were really bad . Only encountered 2 staff that were helpful. One in reception and the other was Caesar in the buffet at lunch and worked the Spanish restaurant at night. And I'd say the maid did a great job but not great timing. We normally tip on holiday but I must admit this time we didn't really find anyone worthy of it. U shouldn't have to tip to get a good experience, this should automatically be given when u book a so called 5 star rated hotel. We did tip the drinks man that fills the fridge as we found him and asked for diet cokes. Left him a wee note and a few dollars every other day and he filled our fridge with Diet Coke. 👍🏻 I don't think the current staff are trained or can deal with the amount of guests in this hotel. We all know they are poorly paid but tips wise if u don't do ur job ur not going to make the situation any better. Would I come back ? Probably not unless it was a bargain deal. I'd rather spend more and go to the macao next door ......... if the have updated the entertainment.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe