Punta Cana

Riu Bambu


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All Inclusive    

2018 Exceptional Values!
Honeymoon: Surprise gift in room, small bottle of rum, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 USD spa credit in Ocean Harmony massage for two (50 min), once per stay. This discount does not apply with other promotions and discounts.
Family: Two kids 12 and under Stay Free when sharing room with two paying adults (valid 5/1-12/23/18).

Renovations completed July 2017!

This beachfront resort was newly refurbished in 2010 and lies on a seemingly endless white beach next to Riu Palace Macao and the Caribbean Sea. The Moroccan-style architecture, with mosaic domes, archways, and white columns with fanned palm trees, adds glamour and distinction. A magnificent pool with a swim-up bar shaded by another dome faces the turquoise sea.

Riu Bambu is the perfect place for families; the kids' pool features a special water play area! RiuLand Mini-Club provides activities for kids ages 4-12. Adults will enjoy the casino and free entrance to the disco. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Adults also have their own entertainment activities throughout the day. Water sports, such as windsurfing, sailing, kayaking, and body boarding are included! One introductory scuba diving lesson in the pool is also included. Every evening, enjoy live music and shows.

Your palate will be delighted with the many dining options available. Guests can partake in Asian, Italian, International buffet, and Grill Steakhouse cuisine. Delicious snacks are available 24-hours a day as well as unlimited drinks. Each room comes equipped with a fully stocked mini-bar and liquor dispenser!

Find more information about Riu Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
The Riu Bambu is surrounded by lush tropical gardens, and is located directly on 26 km of white sandbeach. This five star bungalow complex is located next to the Riu Palace Macao, 23 km away from the airport and 50 km away from the city of Higuey.
Address: PLAYA DE ARENA GORDA
PUNTA CANA HIGUEY


DR
Local Phone: 809-221-7575
Toll Free Phone: 1-888-666-8816
Fax: 809-221-7373
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Disco / Nightclub
Physician on Call
Casino Onsite (Riu Palace Macao)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Guests will find a magnificent freshwater swimming pool, complete with a swim-up bar,jacuzzi, scuba diving lessons and separate children's pool.
Golf: NEARBY
Barcelo Bavaro Golf Course - 12 km away.
The Barcelo Course is an 18-hole, Par 72 course designed by Juan Manuel Gordillo. It is flat and very playable, with narrow fairways, palm trees, lakes, and dense vegetation. It was built with the enjoyment of the resort tourist in mind.
Holes: 18
Green Fees: $$
Cart Fee: $$
Club Rental Fees: $$
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: No charge
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Sauna: Complimentary
HOTEL DETAILS
Set amidst shady palm trees and crystalline waters strewn with coral, Riu Bambu is the ideal escape for enjoying the best of the Caribbean. Large, air-conditioned rooms are contained in two-story buildings surrounded by tropical landscaping. Food and beverages are available until 2:00 am. Free, 24-hour wireless internet access in all common areas. In-room wireless internet available for an additional charge. Exchange privileges with Riu Naiboa. Beach: The Riu Bambu is situated on a beautiful 26 km-stretch of prime Arena Gorda white sand beachfront, dotted with palms and bordering pristine Caribbean waters. Guests have access to an array of water sports, including windsurfing, sailing, canoes and more Check-in: 12:00 noon
Check-out: 12:00 noon
Total Rooms: 560
Year Opened: 1999 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Drinks at the Pacha Discothčque are not included. No spring breakers allowed.
ROOM TYPES
DELUXE ROOM CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Deluxe Room description.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
FAMILY ROOM AI
Room includes two double beds, a living room area with a sofa-bed, direct dial phone and terrace. Bathroom with walk in shower, double sink, a liquor dispenser, bidet andmore.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Sofa
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
Room includes two double beds, a living room area with a sofa, direct dial phone, andbalcony or terrace. Bathroom with walk in shower, a liquor dispenser, bidet and more.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD GARDEN VIEW ROOM
Guestroom includes two double beds and a private balcony or terrace with beautiful garden views. Room also features an elegant bathroom with a bathtub, a minibar, and much more.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
Adults only junior suite includes one king bed and a spacious living room area. Room also features a private balcony or terrace, an elegant bathroom with a tub, a minibar, and more.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
Room includes one king bed or two double beds, sofa or sofa bed, direct dial phone and balcony or terrace. Bathroom equipped with shower, by door separate toilet, a liquor dispenser, by door separate toilet, double sink and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Riu Bambu features 1 meal plan options:
All Inclusive-Guests staying at Riu Bambu enjoy exchange privileges at Riu Naiboa (dinner and Palace resorts not included)
There are 6 Restaurants at Riu Bambu:
Steakhouse - A-la-carte restaurant/steakhouse.
Spanish Restaurant - Restaurant serves Spanish cuisine.
Kulinarium - best drinks and snacks
Italian Restaurant - Italian restaurant (a-la-carte; buffet starters and dessert).
Asian Restaurant - Asian buffet restaurant.
Mexican Restaurant - Buffet restaurant serves Mexican cuisine.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball court, Gym, 1 tennis court, 4 tennis courts, Windsurfing, kayaking, pedaloes, snorkelling equipment, scuba diving lesson in pool. Free admission to Splash Water World where you'll find water attractions and a snack bar with drinks & snacks
Nightly Activities & Entertainment:
Nightly shows, live music several times a week, the Pacha discotheque (drinks not included) and casino at Riu Palace Macao.
CHILDREN'S PROGRAMS
RiuLand Kid's Club, children can enjoy numerous activities and have fun in the pools. RIU4YOU Teens Clb, for teenagers 13-17 yrs old, provides great activities for teens.
Applicable Ages: 4-12, 13-17 yrs old.

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: Fee varies.
Advance Notice for Babysitting: On request.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4039 Recommend
4039 past Apple Vacationers would recommend Riu Bambu to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5960reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
JOSEPH M.
Jan 18 2018
very hard to communicate with the staff and at some bars the bartenders would not come over unless they saw money. pool bar staff was excellent The specialty restaurants were good but the wait staff was awful also the unknown amount of time you need to wait to get into the specialty restaurants was ridiculous. the food was good but I feel the selection was very limited. our shower head broke in our room . too many strollers and unsupervised young children for us.
Customer Rating: 

NOT A 5 STAR RESORT
RENEE M.
Jan 18 2018
We have already submitted a letter to Tim Mullins the President of Apple as we are very unhappy with our trip. We spend $7000 dollars and tried to come home after three days. This was my review for Trip Advisor: First, I must say I have been watching TripAdvisor for months and always use TripAdvisor before I book a trip. We have been to many resorts; Jamaica, Mexico, cruises, Europe. I have stayed at the Moon Palace and three star resorts. I booked this RIU because I was told it was completely shut down and renovated. Most of the reviews are positive. I was looking so forward to this trip for months, we have never been away for NEW YEARS. We paid $7000 Canadian which isn’t cheap but it is a good price for four people for Christmas break. I was expecting a 4-star place, IT should be a 3 star at best. We have already written a huge letter to Apple Vacations, our travel agent, and RIU resorts about our trip. IT was very disappointing and disheartening. Three days in we tried to come home it was so horrible. There were some positives but mostly negatives. I think if we had been given a renovated clean room first maybe our week would have gone a lot smoother. Negatives • First room was horrific—door was wide open too, air broke, safe broke, screen for patio cut top to bottom, no water, stained and soiled sheets, towel hooks were falling out of the wall, plugs were not working. Called to get another room and I was told they were full—I went and demanded to speak to a manager was told they weren’t available until Jan 3, I was like oh no…. get me a supervisor—so I dealt with a really nice smiley guy who let me look at another room as the people had not arrived yet. IT seemed better as the air was working, there was water and the safe worked. But a few hours later I went to use the shower it was so disgusting—it was full of white soap scum and would not drain. I went to use a hand towel it was full of hair. I wanted to cry…this was New Year’s Eve and our first day. I tried to call the front desk, the phone was broke. I went back to the front desk and asked for the supervisor-he went home-So I dealt with Oliver. He was fantastic. He was super understanding as I was very teary. He told me to come back tomorrow and he would move me into a better room. He did the next day. I was so thankful for him. • 99 % of the staff is VERY unfriendly, they don’t speak any English, don’t greet or smile or even acknowledge you • cats everywhere (mangy, filthy, hissing) even inside the restaurants –I have pictures—in garbage cans throughout the resort • main buffet restaurant no hostess you have to fight, fend for a table and clean it yourself • no service at main buffet- in the am they slap a coffee pot on your table the rest of the meals you get your own drinks and anything you need-they don’t clear the plates either—not friendly at all- we had to clear and clean our own tables-and we even tried tipping-no change • bartender in main pool area not friendly don’t acknowledge you and the one time he did acknowledge me his Spanish patrons were mocking us in Spanish as he overpowered the drinks with alcohol and laughed at us as he delivered them. Most of the guests at this resort spoke other languages beside English and a lot of them spoke Spanish. They were very rude and thought they were above us. • Bathrooms around the pools very dirty, chairs and tables around the pools dirty • Never saw anyone cleaning any of the 5 pools • Raw meat 4 times from the buffet • Flies all over you in the main buffet restaurant inside!! • We asked front desk for towels, blankets, help at 4:00 am when we were leaving and were told we are coming…NEVER CAME! • Entertainment is lame and not worth your time---can’t understand them and had nothing for New Year’s Eve • Our first maid did not make anything for towel animals—I even left her a note in Spanish to make something for my son—she made an ugly brown cobra—the next day the room was cleaned so nice with cute towel animals and the curtains were done beautifully with flowers by obviously a different maid—I found her and told her how happy we were with her. She was happy and so awesome. We got to have her for two days. Odalis Avila! • Waterpark is okay but they have 10 mats for the whole park—not a surprise • Steakhouse is horrible—not worth waiting 1.5 hours the steak at the Mexican was 100 times better! • The staff have NO backbone—they allow people in the restaurants in bathing suits and even allowed a lady to get up and grab her own wine at the steakhouse! Unacceptable the staff need to stand up and tell the guests NO or at least stop damaging things! • Glass plates everywhere—on the beach, in gardens, broken in gardens…terrible Positives • The weather was amazing—hot and humid, I was never cold • Pools and the ocean are super warm • Excellent fruit and veggies • Good food for the most part- I think food was undercooked because they were busy • A few good workers at this resort • Beach is exceptional—nicest beach we have been too • Resort is beautiful –chairs, lounge areas, lounge chairs, palm trees…has great potential—needs management • Oliver the supervisor was amazing very professional and sympathetic. • Free tour of cigars, coffee, chocolate was good • Frank with the braces bartender was very happy and friendly • Our maid for two days Odalis Avila was exceptional- I made sure I told her supervisor and we left her nice presents (hopefully she received them) • Miguel and all his staff at the pool near the 7000 building were very friendly and worked hard. Very clean at the bar. Overall, we have lots more to say but you can email me if you are interested. I would never go to another RIU. We walked for 40 minutes and checked out other resorts. We snuck in the Iberostar to use the bathroom, it was beautiful and we were greeted right away with an smiling worker who said “HOLA”! The Palace next door was nothing special, very dirty bathrooms too. A lot of the people that were vacationing at our resort were very rude and had no respect for the resort. They would throw their glass plates all over the resort including the beach. Kids were running all over the tables and breaking glasses. People were pigs in the buffet grabbing food with their hands. I was so disgusted by a lot of the guests as well. IT really is a shame and unfortunate.
Customer Rating: 

Was denied entry
WILLIAM S.
Dec 08 2017
When my wife and I landed in Punta Cana I was denied entry into the country. Which didn’t make any sense seeing as that was our third time going there. So we flew right back to Chicago. Worst honeymoon ever
Customer Rating: 

Family Vacation
MICHELLE P.
Aug 20 2017
Our family vacation to Punta Cana and specifically RIU Bambu was tainted by the fact that our entire family got sick after eating at one of the restaurants in the property. However the food in general was fair at best. I left my vacation sick and disappointed in the quality of the food offered and served.
Customer Rating: 

DANIEL B.
Apr 03 2017
We recently stayed at the RIU Bambu for 7 nights. There were 4 different occasions we went to shower and there was no hot water. Supposedly it was fixed our last night around 7PM so we were unable to shower after our beach day before dinner. The next morning before check out when we showered; the water was barely warm. Having no hot water 4 days out of 7 when we wanted to shower was not appreciated. We complained at the desk with no adjustment to our bill etc. We talked to our Apple rep. and he didn't really seem to want to pursue anything on it for us either. There was construction going on and they said this was the reason for the hot water issue but guests should have been compensated for the inconvenience.
Customer Rating: 

Rules
JEFFREY P.
Mar 19 2017
The stay at the Riu Bamboo was comfortable/safe and a lot of fun. We booked this resort specifically for it`s No SpringBreakers policy----Several days after our arrival around 300 plus Springbreakers showed up and the peaceful beach/pool was a thing of the past. Riu Bamboo does not enforce this Rule. Also--long pants a dinner --not enforced. Dinner Reservations--won`t take them We booked a Deluxe room---which was a mistake---the standard rooms are updated and have a nicer layout--we ended up moving to a standard room even though we paid for "Deluxe" Over all had a great time--
Customer Rating: 

Riu Bambu and an excellent bargain for your money
LISA B.
Mar 16 2017
This was our 6th stay at Riu Bambu and we keep going back because of the beaches and the staff. The resort is very nice and they are making wonderful upgrades to the resort. The people are absolutely the best.
Customer Rating: 

Winter Holiday!
ALEX B.
Feb 13 2017
The hotel is very clean, staff very friendly people. The pool amazing, clean beaches with the ability to walk over to other hotels. Food was good, plenty of choice, I can't see that anyone would be stuck finding something they liked.
Customer Rating: 

RIU Bambu
FRANCES R.
Jan 15 2017
This hotel needs a major overhaul. the rooms smelled moldy. my clothes smelled.the food not good. the bed was comfortable though. found out more information from other guests than from hotel desk. amstar agent was helpful. excursions are a must. spoke with other guests from other RIU hotels, who had better things to say about their hotel. a lesson learned.
Customer Rating: 

Location perfection!
MEGAN D.
Jan 09 2017
Location is perfect! Beach is outstanding! Staff is so kind and friendly! Omelette maker in the main dining area is great! My family loves him! Also our house keeper was so sweet! Fransico and Pablo at the beach kept us happy! They are great! Only negatives are the beds (too hard) and the food isn't the greatest. But, we've been here 3 times and we will go back!
Customer Rating: 

Hotel Rui Bambu
MAUREEN D.
Jan 05 2017
It is a massive Hotel, the food quality was poor, Breakfast was O.K. lunched were terrible, hard to find anything good, much less warm. The dinners were hit & miss, the best restaurant was the Mexican. An exception was the spread they put out for New Years Eve, that was good. Our rooms were O.K. , nothing special, but at least 2 blocks from the Beach. Great Beach! Pleanty of Palm Trees & shade, lots of chase lounges. Very Good weather
Customer Rating: 

TripAdvisor Traveller Reviews
Great Christmas and new year
Daveroof, Crawley, United Kingdom
Thu Jan 18 10:41:19 EST 2018
On arrival check in was quick and we headed straight to our room as we were shattered from the flight.Our room was in the 6000 block and the furthest away from everything.We unpacked and then noticed everything in the room was damp, the bed sheets were almost wet there was mould on the paint work around the wardrobe and the net curtain was covered in mould, my wife and I had flu before we arrived and this room was just going to add to health problems.We stayed the night as I was to shattered to walk all the way back to reception.In the morning I spoke to reception and we were immediately moved to a much nicer room with no problem. Well that’s my only moan the rest of the holiday was amazing including the New Year’s Eve party they really now how to party over there ! Food and drink was very good along with the staff who really make you feel relaxed and can’t do enough for you.Beach amazing and we spent every day there as we found it to hot around the pools as there was no breeze there.We met some amazing people from England Germany and Russia that added to our fantastic time there . Thankyou Riu bambu

No where near a five star hotel as rated
silvia b,
Tue Jan 16 10:57:26 EST 2018
First off I would like to mention that my husband and I are RIU members and have been using their hotels for over 10 years. This trip we were a group off 17...ages ranging from 4-65. Our vacation was great and we had a lot of fun and created some beautiful memories. The rooms were fine and kept clean and maid service was great. The entertainment by pool area was great everyday...staff amazing. However after having paid 2000.00 each we were all quite disappointed at the lack of variety in buffet the also foods appeared heated and reserved the next day. The ran out of mojitos at all bars and the staff seemed very laid back. Our biggest complaint was the lack of service and attention to detail. On several mornings my husband and I went for breakfast..no one bothered to seat us, greet us or even offer us coffee or water. I actually got up and served myself. We came fully prepared to tip but it seems that the staff at this resort don't need money.In the evenings it was rare to have someone come and ask to serve us drinks near the entertainment..on most nights we would go to bar ourselves and get drinks. I have stayed at the RIU palace and the RIU Bavaro in the last 5 years both amazing and excellent. So we are assuming that the management at this particular RIU is clearly responsible. Also obsevered minors being served alcohol...like 10 year olds...not acceptable. This Riu needs to be rated a 3 at most and not have such a high price attached to it. We are now considering changing to another chain of hotels for our future trips.

NOT A 5 STAR*** MAYBE THREE
naynayWindsorOntario, windsor ontario
Sat Jan 13 09:56:23 EST 2018
First, I must say I have been watching TripAdvisor for months and always use TripAdvisor before I book a trip. We have been to many resorts; Jamaica, Mexico, cruises, Europe. I have stayed at the Moon Palace and three star resorts. I booked this RIU because it was completely shut down and renovated recently. Most of the reviews are positive. I was looking so forward to this trip for months, we have never been away for NEW YEAR'S EVE. We paid $7000 Canadian which isn’t cheap but it is a good price for four people for Christmas break. I was expecting a 4-star place, IT should be a 3 star at best. We have already written a huge letter to Apple Vacations, our travel agent, and RIU resorts about our trip. IT was very disappointing and disheartening. Three days in we tried to come home it was so horrible. There were some positives but mostly negatives. I think if we had been given a renovated clean room first, maybe our week would have gone a lot smoother. Negatives • First room was horrific—door was wide open, air broke, safe broke, screen for patio cut top to bottom, no water, stained and soiled sheets, towel hooks were falling out of the wall, plugs were not working, tv not working. Called to get another room and I was told they were full—I walked to the front desk and demanded to speak to a manager, I was told they weren’t available until Jan 3, I was like oh no…. get me a supervisor—so I dealt with a really nice smiley guy who let me look at another room as the people had not arrived yet. Even the bell boy took pictures of the room it was so bad! The new room was still old but it seemed better as the air was working, there was water and the safe worked. But a few hours later I went to use the shower and it was so disgusting—it was full of white soap scum and would not drain. I used a hand towel to dry my hands, it was full of hair. I wanted to cry…this was New Year’s Eve and our first day. I tried to call the front desk, the phone was broke. I went back to the front desk and asked for the supervisor-he was gone home-So I dealt with Oliver. He was fantastic. He was super understanding as I was very teary. He told me to come back tomorrow and he would move our family into a better room. The next day he found us a newer clean room. I was so thankful for him. • 99 % of the staff is VERY unfriendly, they don’t speak any English, don’t greet or smile or even acknowledge you • cats everywhere (mangy, filthy, hissing) even inside the restaurants –I have pictures of them in garbage cans throughout the resort • main buffet restaurant has no hostess; you have to fight, fend for a table and clean it yourself • no service at main buffet- in the am they slap a coffee pot on your table, the rest of the meals you get your own drinks and anything you need-they don’t clear the plates either—not friendly at all- we had to clear and clean our own tables- we even tried tipping-no change • bartender in main pool area not friendly doesn't acknowledge you and the one time he did acknowledge me his Spanish patrons were mocking me in Spanish as he overpowered the drinks with alcohol and laughed as he delivered them. Most of the guests at this resort spoke other languages beside English and a lot of them spoke Spanish. They were very rude and thought they were above us. • Bathrooms around the pools very dirty, chairs and tables around the pools dirty • Never saw anyone cleaning the 5 pools • Raw meat 4 times from the buffet • Flies all over you in the main buffet restaurant inside!! • We asked front desk for towels, blankets, help at 4:00 am when we were leaving and were told they are coming…THEY NEVER CAME! • Entertainment is lame and not worth your time---can’t understand them and had nothing for New Year’s Eve • Our first maid did not make anything for towel animals—I even left her a note in Spanish to make something for my son—she made an ugly brown cobra—the next day the room was cleaned so nice with cute towel animals and the curtains were done beautifully with flowers by obviously a different maid—I found her and told her how happy we were with her. She was happy and so awesome. We got to have her for two days. Odalis Avila thank you! • Waterpark is okay but they have 10 mats for the whole park—not a surprise! • Steakhouse is horrible—not worth waiting 1.5 hours, the steak at the Mexican was 100 times better! • The staff have NO backbone—they allow people in the restaurants in bathing suits and even allowed a lady to get up and grab her own wine bottle at the steakhouse! Unacceptable the staff need to stand up and tell the guests NO or at least stop damaging things! • Glass plates everywhere—on the beach, in gardens, broken in gardens…terrible Positives • The weather was amazing—hot and humid, I was never cold • Pools and the ocean are super warm • Excellent fruit and veggies • Good food for the most part- I think food was undercooked because they were busy • A few good workers at this resort • Beach is exceptional—nicest beach we have seen • Resort is beautiful –chairs, lounge areas, lounge chairs, palm trees…has great potential—needs management • Oliver the supervisor was amazing very professional and sympathetic. • Free tour of cigars, coffee, chocolate was good • Frank with the braces bartender was very happy and friendly • Our maid for two days Odalis Avila was exceptional- I made sure I told her supervisor and we left her nice presents (hopefully she received them) • Miguel and all his staff at the pool near the 7000 building were very friendly and worked hard. Very clean at the bar. Overall, we have lots more to say but you can email me if you are interested. I would never go to another RIU. We walked for 40 minutes and checked out other resorts. We snuck in the Iberostar to use the bathroom, it was beautiful and we were greeted right away with an smiling worker who said “HOLA”! The Palace next door was nothing special, very dirty bathrooms too. A lot of the people that were vacationing at our resort were very rude and had no respect for the resort. They would throw their glass plates all over the resort including the beach. Kids were running all over the tables and breaking glasses. People were pigs in the buffet grabbing food with their hands. I was so disgusted by a lot of the guests as well. IT really is a shame and unfortunate.

New year visit for two weeks
kenmcmenamin123, Middlesbrough, England
Wed Jan 10 07:26:50 EST 2018
This place is a lovely place to come to,not a 5 star rating like the riu palace ,but at the same time the place is immaculate all the staff are helpful and friendly ,ask and they will give you if they can .the food is good .the entertainment is ok if you like the latino dancing,thank god for david and his staff of entertainers they were a god send with there funny shows they put on at night .the energy that these lads and lasses have during the day and night is phenomenal .they just made our holiday my daughter loved the kids club and all the games around the pool totally non stop.big round of applause to them and well done riu bambu for making our holiday very enjoyable.and to everyone who would like a 5 star hotel book with the riu palace they might have them little special touches that you require .but me for one has spent my time in 5 star hotels, but i agree not a 5 star compared to england, but you can not fault this place will come back thankyou .

Xmas & New Year stay
Mellyjane, Aylesbury
Tue Jan 09 23:18:28 EST 2018
This was our 2nd stay at the Riu Bambu albeit with a gap of about 11 years and boy has it changed...but you'd expect that. We were in block 40 about a 3 min walk from reception but next to the pool which turned out to be a blessing as it was so much quieter than the 2 main pools. Plenty of beds, and a swim up bar which opened at 10 everyday with the same piece of music (great when you didnt have a watch, so knew what time it was !!). The pool area itself could have been cleaner tbh, was only "washed" down once or twice in during our stay. Generally quiet all day until about 3.30pm when the sun was going down, it seemed like everyone descended on us, but this wasnt a problem...again when you forgot your watch, you knew what time it was. Restaurants over all were very good, expect Xmas eve dinner in the steak house, my main was stone cold, and the service was not great. We gave it a 2nd go a few nights later, food hot, service terrible but this was the only restaurant we had any issues with, all others were great. Xmas eve entertainment was not great, in fact no different from any other night in fact I think is was "another f'ing dance show" (became a standing joke between my husband and I), so that was a little disappointing, but never been away for Xmas before, we didnt really know what to expect. New Years eve was a different matter...it was great, dinner was at timed slots (as was Xmas eve) but this time we went to the Italian, lovely meal, great service. The entertainment was great, brilliant atmosphere, (even a fight which we missed as we were at dinner), glasses of bubbly flowing nicely, met the co owner of the Riu chain and his wife, lots of singing dancing..just a how a New Year should be. Only one wee draw back, only 3 members of staff working the bar, they worked their socks off, how they knew who to serve next, I'll never know. The only reason way I gave it 4 out of 5 was the cold meal and service at Xmas and lack of any real festiveness, but it was our choice to go at this time of year and no real fault of the hotel. Would I go back...yes.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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