Punta Cana

Riu Bambu


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All Inclusive    

2018 Exceptional Values!
Honeymoon: Surprise gift in room, small bottle of rum, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 USD spa credit in Ocean Harmony massage for two (50 min), once per stay. This discount does not apply with other promotions and discounts.
Family: Two kids 12 and under Stay Free when sharing room with two paying adults (valid 5/1-12/23/18).

Renovations completed July 2017!

This beachfront resort was newly refurbished in 2010 and lies on a seemingly endless white beach next to Riu Palace Macao and the Caribbean Sea. The Moroccan-style architecture, with mosaic domes, archways, and white columns with fanned palm trees, adds glamour and distinction. A magnificent pool with a swim-up bar shaded by another dome faces the turquoise sea.

Riu Bambu is the perfect place for families; the kids' pool features a special water play area! RiuLand Mini-Club provides activities for kids ages 4-12. Adults will enjoy the casino and free entrance to the disco. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Adults also have their own entertainment activities throughout the day. Water sports, such as windsurfing, sailing, kayaking, and body boarding are included! One introductory scuba diving lesson in the pool is also included. Every evening, enjoy live music and shows.

Your palate will be delighted with the many dining options available. Guests can partake in Asian, Italian, International buffet, and Grill Steakhouse cuisine. Delicious snacks are available 24-hours a day as well as unlimited drinks. Each room comes equipped with a fully stocked mini-bar and liquor dispenser!

Find more information about Riu Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
The Riu Bambu is surrounded by lush tropical gardens, and is located directly on 26 km of white sandbeach. This five star bungalow complex is located next to the Riu Palace Macao, 23 km away from the airport and 50 km away from the city of Higuey.
Address: PLAYA DE ARENA GORDA
PUNTA CANA HIGUEY


DR
Local Phone: 809-221-7575
Toll Free Phone: 1-888-666-8816
Fax: 809-221-7373
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Disco / Nightclub
Physician on Call
Casino Onsite (Riu Palace Macao)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Guests will find a magnificent freshwater swimming pool, complete with a swim-up bar,jacuzzi, scuba diving lessons and separate children's pool.
Golf: NEARBY
Barcelo Bavaro Golf Course - 12 km away.
The Barcelo Course is an 18-hole, Par 72 course designed by Juan Manuel Gordillo. It is flat and very playable, with narrow fairways, palm trees, lakes, and dense vegetation. It was built with the enjoyment of the resort tourist in mind.
Holes: 18
Green Fees: $$
Cart Fee: $$
Club Rental Fees: $$
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: No charge
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Sauna: Complimentary
HOTEL DETAILS
Set amidst shady palm trees and crystalline waters strewn with coral, Riu Bambu is the ideal escape for enjoying the best of the Caribbean. Large, air-conditioned rooms are contained in two-story buildings surrounded by tropical landscaping. Food and beverages are available until 2:00 am. Free, 24-hour wireless internet access in all common areas. In-room wireless internet available for an additional charge. Exchange privileges with Riu Naiboa. Beach: The Riu Bambu is situated on a beautiful 26 km-stretch of prime Arena Gorda white sand beachfront, dotted with palms and bordering pristine Caribbean waters. Guests have access to an array of water sports, including windsurfing, sailing, canoes and more Check-in: 12:00 noon
Check-out: 12:00 noon
Total Rooms: 560
Year Opened: 1999 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Drinks at the Pacha Discothčque are not included. No spring breakers allowed.
ROOM TYPES
JUNIOR SUITE
Room includes two double beds, a living room area with a sofa, direct dial phone, andbalcony or terrace. Bathroom with walk in shower, a liquor dispenser, bidet and more.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD GARDEN VIEW ROOM
Guestroom includes two double beds and a private balcony or terrace with beautiful garden views. Room also features an elegant bathroom with a bathtub, a minibar, and much more.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
Adults only junior suite includes one king bed and a spacious living room area. Room also features a private balcony or terrace, an elegant bathroom with a tub, a minibar, and more.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
Room includes one king bed or two double beds, sofa or sofa bed, direct dial phone and balcony or terrace. Bathroom equipped with shower, by door separate toilet, a liquor dispenser, by door separate toilet, double sink and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE ROOM CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Deluxe Room description.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
FAMILY ROOM AI
Room includes two double beds, a living room area with a sofa-bed, direct dial phone and terrace. Bathroom with walk in shower, double sink, a liquor dispenser, bidet andmore.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Sofa
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Riu Bambu features 1 meal plan options:
All Inclusive-Guests staying at Riu Bambu enjoy exchange privileges at Riu Naiboa (dinner and Palace resorts not included)
There are 6 Restaurants at Riu Bambu:
Spanish Restaurant - Restaurant serves Spanish cuisine.
Kulinarium - best drinks and snacks
Italian Restaurant - Italian restaurant (a-la-carte; buffet starters and dessert).
Asian Restaurant - Asian buffet restaurant.
Mexican Restaurant - Buffet restaurant serves Mexican cuisine.
Steakhouse - A-la-carte restaurant/steakhouse.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball court, Gym, 1 tennis court, 4 tennis courts, Windsurfing, kayaking, pedaloes, snorkelling equipment, scuba diving lesson in pool. Free admission to Splash Water World where you'll find water attractions and a snack bar with drinks & snacks
Nightly Activities & Entertainment:
Nightly shows, live music several times a week, the Pacha discotheque (drinks not included) and casino at Riu Palace Macao.
CHILDREN'S PROGRAMS
RiuLand Kid's Club, children can enjoy numerous activities and have fun in the pools. RIU4YOU Teens Clb, for teenagers 13-17 yrs old, provides great activities for teens.
Applicable Ages: 4-12, 13-17 yrs old.

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: Fee varies.
Advance Notice for Babysitting: On request.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4039 Recommend
4039 past Apple Vacationers would recommend Riu Bambu to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6147reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
General review
NERMINA K.
Apr 16 2018
The hotel was very good for the price we paid for. In general most of hotels in Puntacana could have better beers and wines. Wine is like winiger.
Customer Rating: 

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Oversold
SCOTT C.
Apr 05 2018
From the arrival at our hotel, things DID NOT go well. We purchased a family room advertised on their website as a King Bed and pull out sofa. We were told they were overbooked and moved to a double standard room(two very tiny beds) It smelled like cat urine. I asked to be moved to the room we booked. I was told to wait for the Apple Rep the next day. I did and they argued with him as well. I was finally given a different room only after having to basically make a scene in the lobby (I am not one to complain). We were given a room with a king bed however the pullout was only large enough for one so for the week, our 11 year old son had to sleep with his parents. NOT your ideal situation. We were told ala carte restaurants.. they were just themed buffets if you could even get into them. no reservations so if you didn't go at 6pm you didn't get in. Unless you spoke Spanish apparently. We were told no more tables in the steak house along with an English couple then a Spanish speaking woman went up and was given a table for 4! The only saving grace about this place was the beach. It was beautiful and our kids enjoying the organized activities. However the vendors were relentless on the beach so the adults couldn't just relax in a beach chair without being pestered NONE STOP! Based on this experience I would NEVER recommend a RIU resort to anyone.
Customer Rating: 

TEST
Did not deliver quality
BROOKE B.
Feb 21 2018
This was our second time in a Riu. We loved the first time so this is why we choose to go with another Riu. We found the quality was lower at the Bambu. The staff was friendly but did not seem to go over and above even when tipped. The rooms were just ok, no extra amenities. We asked for a blanket, never got it. First day we had no towels, had to ask for them. Had to ask for water bottles. These should things should not have to be asked for. I understand that issues happen, but one day we had no hot water all day, no shower! Overall I would not recommend this hotel at all to any of my friends. I don't feel like we were told by our Apple rep that this would be a lower quality hotel.
Customer Rating: 

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Hotel
DENISE E.
Feb 18 2018
The riu bambu has expanded there facilities but not there staff, this was our 3rd time at the riu bambu and it was also our WORST time, the staff was so so not friendly, or helpful. We have decided to not return for a 4th time.
Customer Rating: 

TEST
The best beach is in Riu Bambu / after renovation is 5 star/
ADRIAN R.
Feb 17 2018
I like Riu Bambu but 7 days is too long. I prefer 3-4 days is ok. Family friendly. During summer is crowded a lot of tourist from Europe. Hard to find place on the beach and hard to find spot during breakfast/ lunch/ dinner. It is OK. August- September wonderful weather.
Customer Rating: 

TEST
family friendly resort
ADRIAN R.
Feb 17 2018
family friendly resort, small standard rooms but country style look. I liked and visited 3rd times. Food is fair must be better. Staff was excellent. Polite people. Disco pacha is ok, beautiful beach. Riu resort complex next to. I will return. I was 4 nights. It was good.
Customer Rating: 

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JOSEPH M.
Jan 18 2018
very hard to communicate with the staff and at some bars the bartenders would not come over unless they saw money. pool bar staff was excellent The specialty restaurants were good but the wait staff was awful also the unknown amount of time you need to wait to get into the specialty restaurants was ridiculous. the food was good but I feel the selection was very limited. our shower head broke in our room . too many strollers and unsupervised young children for us.
Customer Rating: 

TEST
NOT A 5 STAR RESORT
RENEE M.
Jan 18 2018
We have already submitted a letter to Tim Mullins the President of Apple as we are very unhappy with our trip. We spend $7000 dollars and tried to come home after three days. This was my review for Trip Advisor: First, I must say I have been watching TripAdvisor for months and always use TripAdvisor before I book a trip. We have been to many resorts; Jamaica, Mexico, cruises, Europe. I have stayed at the Moon Palace and three star resorts. I booked this RIU because I was told it was completely shut down and renovated. Most of the reviews are positive. I was looking so forward to this trip for months, we have never been away for NEW YEARS. We paid $7000 Canadian which isn’t cheap but it is a good price for four people for Christmas break. I was expecting a 4-star place, IT should be a 3 star at best. We have already written a huge letter to Apple Vacations, our travel agent, and RIU resorts about our trip. IT was very disappointing and disheartening. Three days in we tried to come home it was so horrible. There were some positives but mostly negatives. I think if we had been given a renovated clean room first maybe our week would have gone a lot smoother. Negatives • First room was horrific—door was wide open too, air broke, safe broke, screen for patio cut top to bottom, no water, stained and soiled sheets, towel hooks were falling out of the wall, plugs were not working. Called to get another room and I was told they were full—I went and demanded to speak to a manager was told they weren’t available until Jan 3, I was like oh no…. get me a supervisor—so I dealt with a really nice smiley guy who let me look at another room as the people had not arrived yet. IT seemed better as the air was working, there was water and the safe worked. But a few hours later I went to use the shower it was so disgusting—it was full of white soap scum and would not drain. I went to use a hand towel it was full of hair. I wanted to cry…this was New Year’s Eve and our first day. I tried to call the front desk, the phone was broke. I went back to the front desk and asked for the supervisor-he went home-So I dealt with Oliver. He was fantastic. He was super understanding as I was very teary. He told me to come back tomorrow and he would move me into a better room. He did the next day. I was so thankful for him. • 99 % of the staff is VERY unfriendly, they don’t speak any English, don’t greet or smile or even acknowledge you • cats everywhere (mangy, filthy, hissing) even inside the restaurants –I have pictures—in garbage cans throughout the resort • main buffet restaurant no hostess you have to fight, fend for a table and clean it yourself • no service at main buffet- in the am they slap a coffee pot on your table the rest of the meals you get your own drinks and anything you need-they don’t clear the plates either—not friendly at all- we had to clear and clean our own tables-and we even tried tipping-no change • bartender in main pool area not friendly don’t acknowledge you and the one time he did acknowledge me his Spanish patrons were mocking us in Spanish as he overpowered the drinks with alcohol and laughed at us as he delivered them. Most of the guests at this resort spoke other languages beside English and a lot of them spoke Spanish. They were very rude and thought they were above us. • Bathrooms around the pools very dirty, chairs and tables around the pools dirty • Never saw anyone cleaning any of the 5 pools • Raw meat 4 times from the buffet • Flies all over you in the main buffet restaurant inside!! • We asked front desk for towels, blankets, help at 4:00 am when we were leaving and were told we are coming…NEVER CAME! • Entertainment is lame and not worth your time---can’t understand them and had nothing for New Year’s Eve • Our first maid did not make anything for towel animals—I even left her a note in Spanish to make something for my son—she made an ugly brown cobra—the next day the room was cleaned so nice with cute towel animals and the curtains were done beautifully with flowers by obviously a different maid—I found her and told her how happy we were with her. She was happy and so awesome. We got to have her for two days. Odalis Avila! • Waterpark is okay but they have 10 mats for the whole park—not a surprise • Steakhouse is horrible—not worth waiting 1.5 hours the steak at the Mexican was 100 times better! • The staff have NO backbone—they allow people in the restaurants in bathing suits and even allowed a lady to get up and grab her own wine at the steakhouse! Unacceptable the staff need to stand up and tell the guests NO or at least stop damaging things! • Glass plates everywhere—on the beach, in gardens, broken in gardens…terrible Positives • The weather was amazing—hot and humid, I was never cold • Pools and the ocean are super warm • Excellent fruit and veggies • Good food for the most part- I think food was undercooked because they were busy • A few good workers at this resort • Beach is exceptional—nicest beach we have been too • Resort is beautiful –chairs, lounge areas, lounge chairs, palm trees…has great potential—needs management • Oliver the supervisor was amazing very professional and sympathetic. • Free tour of cigars, coffee, chocolate was good • Frank with the braces bartender was very happy and friendly • Our maid for two days Odalis Avila was exceptional- I made sure I told her supervisor and we left her nice presents (hopefully she received them) • Miguel and all his staff at the pool near the 7000 building were very friendly and worked hard. Very clean at the bar. Overall, we have lots more to say but you can email me if you are interested. I would never go to another RIU. We walked for 40 minutes and checked out other resorts. We snuck in the Iberostar to use the bathroom, it was beautiful and we were greeted right away with an smiling worker who said “HOLA”! The Palace next door was nothing special, very dirty bathrooms too. A lot of the people that were vacationing at our resort were very rude and had no respect for the resort. They would throw their glass plates all over the resort including the beach. Kids were running all over the tables and breaking glasses. People were pigs in the buffet grabbing food with their hands. I was so disgusted by a lot of the guests as well. IT really is a shame and unfortunate.
Customer Rating: 

TEST
Was denied entry
WILLIAM S.
Dec 08 2017
When my wife and I landed in Punta Cana I was denied entry into the country. Which didn’t make any sense seeing as that was our third time going there. So we flew right back to Chicago. Worst honeymoon ever
Customer Rating: 

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Family Vacation
MICHELLE P.
Aug 20 2017
Our family vacation to Punta Cana and specifically RIU Bambu was tainted by the fact that our entire family got sick after eating at one of the restaurants in the property. However the food in general was fair at best. I left my vacation sick and disappointed in the quality of the food offered and served.
Customer Rating: 

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DANIEL B.
Apr 03 2017
We recently stayed at the RIU Bambu for 7 nights. There were 4 different occasions we went to shower and there was no hot water. Supposedly it was fixed our last night around 7PM so we were unable to shower after our beach day before dinner. The next morning before check out when we showered; the water was barely warm. Having no hot water 4 days out of 7 when we wanted to shower was not appreciated. We complained at the desk with no adjustment to our bill etc. We talked to our Apple rep. and he didn't really seem to want to pursue anything on it for us either. There was construction going on and they said this was the reason for the hot water issue but guests should have been compensated for the inconvenience.
Customer Rating: 

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TripAdvisor Traveller Reviews
Beautiful beach and great food.
Reggie734, Ypsilanti, Michigan
Thu Apr 19 04:53:07 EDT 2018
My wife and I spent 6 nights at the Riu Bambu. I will start by saying the staff was very friendly and always went out of the way to help.One time I asked where was the closest restroom for my wife to use and the lady stopped what she was doing to walk my wife to the appropriate place. Another time I went to get ice but the machine by our building was broken and this gentleman who was doing some painting offered to take my ice bucket to the next building and bring the ice to our room. Our room maid (Rosana) did an excellent job every day. We booked a deluxe room. Not sure how this compares with others but we had a big bed with firm but soft mattress, a balcony, very spacious shower and a private room with the toilet. At first we thought most of the lights and the fan in the room did not work but then we learned you need to have the main wall switch on before other switches will work as expected. It was a bit confusing. One thing to keep in mind is how spread out the property is. We were in villa 40 which is away from the main lobby/pool/beach area. It can be a 5 minute walk in the hot sun to your building and you have to climb 4 sets of stairs once you get there if you are on the top floor. I say the walk and the stairs are good for you but it can be a workout if you have some health limitation, so keep that in mind. Most buildings are short and away from the beach so don't expect ocean views here. In short I loved the room but wish it was a bit closer to the beach. Speaking of the beach I think the Bambu has the most beautiful section of beach I have ever seen as they have lots of coconut trees with the white sand and the blue ocean. A good number of sales people on the beach but they are not pushy. You say no and they go away. Be aware of the guys with animals (iguanas, macaws, monkeys). They let you take pictures with the animals. I don't know how much they charge but the people I observed always seemed surprised by the price after the pictures were taken. I suggest you agree on the price before you pull out your phone and star snapping those cute photos. We tried all the specialty restaurants except the Kulinarium as the menu did not appeal to us but we ate at the steakhouse twice; first night and last. This was the busiest restaurant. First night we waited over 1 hour to be seated. They give you a pager and you can go for a walk or have a drink at the bar. For our next visit we arrived at 18:00 when they open and were seated immediately. Here are the restaurants in order of my preference: The steakhouse, the Hibachi, the Spanish (hidden in the back by our villa), the Italian and the Mexican. The main restaurant, the Colonial, has a wide variety of food for all meals and you can eat in the air conditioned section or outside. I thought the taste and variety of the offerings was excellent. One thing different from my experience at other resorts is that only in the steakhouse the waiters bring the food to you. The other specialty restaurants are all buffet style. If being waited on by a waiter is important to you (it is to my wife) you will be disappointed here. There are lots of activities going on throughout the day and you can do as much or as little as you wish. Volleyball, yoga and dance lessons are all fun. You can also use the sailing boats and windsurf equipment at the beach for free. If you need a lesson ($30) ask for Ramon. He is a great instructor. Some general comments on the destination: we waited 1 hour and 15 minutes in line at the airport to buy our visitor card, go through immigration and then customs. I think the airport has to speed things up a bit to keep up with the demand of a very popular destination. We found the tourist population to be very diverse with people from Russia, Europe and other Latin American countries. My experience in Mexico is that most tourists around me are Americans or Canadians. So it was nice to hear different languages and meet people from all over the world. Another thing to keep in mind is that you are likely to see topless sunbathers here which is something I typically don't see in other countries I visited in the Caribbean. Overall a great destination and very nice hotel for a good price.

Tale of woes, where did Riu go so wrong ?
Rob G,
Wed Apr 18 08:24:55 EDT 2018
Sirs please note this is in fact our second stay in Riu resorts, we were so impressed by the staff and facilities at Riu Macao Punta Cana we decided to travel this year with all of our family and close friends as we hoped to receive the same treatment and service, we booked a package and Wedding through TUI in the UK and unfortunately the experience so far is a very bad one, let's start at the beginning as I say there is a list, we were collected by coach in which my wife (THE BRIDE) was hit in the thumb by a travelling airborne suitcase!! Her thumb is badly bruised and painful, upon arrival I noticed an issue straight away with room allocation... you had three lads 13, 17 and 15 sharing two beds... for a fortnight, this alone took two days and TUI reps to sort out, Sirs I DID NOT pay almost £19000 for my son to sleep on the floor or share a bed, we were treated rudely at reception and almost with contempt, when I informed your employee that this was unacceptable I was simply told make a formal complaint ???, your pool area in the blue bar area is filthy and infested with ants, I haven't seen this area cleaned away from the bar in the last 7 days, your bar staff there are lazy quite simply, we are constantly ignored whilst they use their mobile phones or chat inside the bar service area amongst themselves, Other bar staff in other areas completely ignore you if you not female or in a bikini, There are broken tiles in major walkways just left unrepaired, right now as I type this I'm stuck in a toilet with dhaoreah unable to leave because there once more is no power and the bloody toilet won't work for the 4th day running, this usually leaves us with no water pressure for the shower and cold water, I have tried to ignore everything so far and laugh it off but I have just spent the whole day listening to drilling, hammering and grinding where you are rebuilding next door, again something we knew nothing about when we booked until these issues are sorted I would advise anyone to avoid this place for now, it’s not sour grapes we have another week and a wedding here, complaining gets nothing done and we are trying to make the best of it, 9 of our group of twelve currently won’t venture away from the room block as we are tied to the toilet, as are many other guests right now .

Very nice resort!
Angelika K, New York City, New York
Tue Apr 17 12:34:53 EDT 2018
In general the resort is nice and clean. However, the mattress in the room was so old and soggy and when we told the front desk they refused to change it. So sleeping was very uncomfortable. The decor is very nice. The specialty restaurants are buffet style. The steak house is the only one where they take your order and then bring you the food. The wait for that particular restaurant is over an hour, which is terrible!!!! The Italian had mostly like the buffet type of food. The main buffet is pretty good. There is always something nice to eat. Everything was fresh. The only thing was they can’t understand you when you want over easy eggs and that is a problem for my son because that is how he likes it. So after a few tries they eventually got it. On the last day when the AC in our room died it took over 30 min. for someone to come and look at it. In addition to that calling the front didn’t help, so I physically went there. After that the guy showed up to work on it. Thanks to Victor and Angel who were very helpful at the reception. Overall it was good and the ocean was great! The water is beautiful with some waves! I miss it already !

Great hotel, lovely staff- real chill out holiday great for families
Starchild001, Solihull, United Kingdom
Mon Apr 16 05:10:00 EDT 2018
After a lot of research we wanted to celebrate our 10th anniversary and my 40th with a real chilled out holiday. We came with our kids aged 7 & 5 years old for 2 weeks. Booked with Tui, hassle free straight forward, Dreamliner was lovely and transfer to the hotel quick and easy around 25mins. Once at the hotel check in was ok there was a lot of new arrivals but the process was pain free. Hotel lobby is bright and breezy. Room was a good size with lots of storage and the bathroom adequate for our needs. One point to make or an improvement would be to have a bath anti-slip mat as the tiled flooring is a real hazard and gets very slippy when showering. My youngest slipped and hit his head. Came up in a very big and blue bruise on his head but thankfully was ok. We then laid down a towel in the shower. I would suggest the hotel provides them to use for any young or elderly visitors. The resort is lovely and easy access to the beach with lots of beach activities offered. Great for walking along and the pools are very lively! We only used the 2 large pools in the evening otherwise we stayed at the quieter pool near the kids pool to keep an eye on them when they were at kids club. They loved the kids clubs and took part in the evening shows too. My only negative is that once we found broken glass at the bottom of the pool and alerted the bar staff who came and tried to clean it up but very tricky when kids and adults still in the pool. Maybe they should prohibit using glass glasses in the evening and give out plastic ones. Water park was great too but the floor gets really hot so take flip flops! Kids loved it here too. Food was fine, different varieties at all the restaurants and never once got bored of any of the food on offer. The only one we didn't try was the Italian. All others worth trying at least once. We also dined at the neighbouring hotel Nairoboa (?) but the Bambu is better. Lots of people from north and South America so great variety including some Europeans. Prefer this as some families can be quite loud and boisterous but they stayed at the pool nearer to the apartments further away from the beach. Went on the Caribbean Pirates excursion- long wait once we got there but worth it as the kids had a lot of fun. All snorkelling gear provided and lunch with drinks too. Stingray and shark swim was fun. We loved our holiday, for once we all chilled out - food and drinks readily available all day so as a mum I got to relax! Would recommend for families and we would definitely come again.

Fantastic Week Long Stay!
sunkissed12018, Exeter, United Kingdom
Mon Apr 16 04:22:00 EDT 2018
We stayed at this hotel for a week and it was fantastic. The food is brilliant - there is one main buffet restaurant and six specialty restaurants. We did not go to the speciality restaurants as there was plenty of choice every night for the buffet. At breakfast and dinner there is such a huge variety of food - everything you can imagine! There are plenty of sunbeds by the pool and beach - there is no need to get up early to reserve one each day. Our room was great. It was quiet, the bed was absolutely huge and the mini bar is restocked every two days (drinks only). The fridge was a bit noisy. A rep tried to sell us mosquito bands on the coach transfer, but we didn't buy them as they really aren't needed. People who were wearing the bands got bitten. We used Boots deet every day and didn't get bitten! Hotel is about 30 minutes from the airport. Staff are incredibly friendly and positive. The evening entertainment starts late (9:30pm) and isn't very impressive, but it is something to watch at least. The cocktails were great and there was lots of variety. Would definitely recommend staying here!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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