Punta Cana

Riu Bambu


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All Inclusive    

2019 Exceptional Value
Honeymoon: Welcome gift, small bottle of rum, king bed (based on availability), late check-out (based on availability), Free upgrade to next room category (based on availability), and $35 spa credit per adult (restrictions apply).
Family: Two kids 12 & under Stay Free when sharing room with two paying adults (valid 5/1-12/23/19).

This beachfront resort was newly refurbished in 2010 and lies on a seemingly endless white beach next to Riu Palace Macao and the Caribbean Sea. The Moroccan-style architecture, with mosaic domes, archways, and white columns with fanned palm trees, adds glamour and distinction. A magnificent pool with a swim-up bar shaded by another dome faces the turquoise sea.

Riu Bambu is the perfect place for families; the kids' pool features a special water play area! RiuLand Mini-Club provides activities for kids ages 4-12. Adults will enjoy the casino and free entrance to the disco. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Adults also have their own entertainment activities throughout the day. Water sports, such as windsurfing, sailing, kayaking, and body boarding are included! One introductory scuba diving lesson in the pool is also included. Every evening, enjoy live music and shows.

Your palate will be delighted with the many dining options available. Guests can partake in Asian, Italian, International buffet, and Grill Steakhouse cuisine. Delicious snacks are available 24-hours a day as well as unlimited drinks. Each room comes equipped with a fully stocked mini-bar and liquor dispenser!

Find more information about Riu Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
The Riu Bambu is surrounded by lush tropical gardens, and is located directly on 26 km of white sandbeach. This five star bungalow complex is located next to the Riu Palace Macao, 23 km away from the airport and 50 km away from the city of Higuey.
Address: PLAYA DE ARENA GORDA
PUNTA CANA HIGUEY


DR
Local Phone: 809-221-7575
Toll Free Phone: 1-888-666-8816
Fax: 809-221-7373
E-mail Address: /sapmnt/P01/transfer/MM/out
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Disco / Nightclub
Physician on Call
Casino Onsite (Riu Palace Macao)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Guests will find a magnificent freshwater swimming pool, complete with a swim-up bar,jacuzzi, scuba diving lessons and separate children's pool.
Golf: NEARBY
Barcelo Bavaro Golf Course - 12 km away.
The Barcelo Course is an 18-hole, Par 72 course designed by Juan Manuel Gordillo. It is flat and very playable, with narrow fairways, palm trees, lakes, and dense vegetation. It was built with the enjoyment of the resort tourist in mind.
Holes: 18
Green Fees: $$
Cart Fee: $$
Club Rental Fees: $$
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: No charge
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Sauna: Complimentary
HOTEL DETAILS
Set amidst shady palm trees and crystalline waters strewn with coral, Riu Bambu is the ideal escape for enjoying the best of the Caribbean. Large, air-conditioned rooms are contained in two-story buildings surrounded by tropical landscaping. Food and beverages are available until 2:00 am. Free, 24-hour wireless internet access in all common areas. In-room wireless internet available for an additional charge. Exchange privileges with Riu Naiboa. Beach: The Riu Bambu is situated on a beautiful 26 km-stretch of prime Arena Gorda white sand beachfront, dotted with palms and bordering pristine Caribbean waters. Guests have access to an array of water sports, including windsurfing, sailing, canoes and more Check-in: 12:00 noon
Check-out: 12:00 noon
Total Rooms: 560
Year Opened: 1999 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Drinks at the Pacha Discothque are not included. No spring breakers allowed.
ROOM TYPES
DELUXE ROOM CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Deluxe Room description.
Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
FAMILY ROOM AI
Room includes two double beds, a living room area with a sofa-bed, direct dial phone and terrace. Bathroom with walk in shower, double sink, a liquor dispenser, bidet andmore.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Sofa
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
Room includes two double beds, a living room area with a sofa, direct dial phone, andbalcony or terrace. Bathroom with walk in shower, a liquor dispenser, bidet and more.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD GARDEN VIEW ROOM
Guestroom includes two double beds and a private balcony or terrace with beautiful garden views. Room also features an elegant bathroom with a bathtub, a minibar, and much more.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
FAMILY DELUXE ROOM AI
Modern and new decoration style, air conditioning, 1 king size bed and 1 sofa-bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat-screen TV, USB port electronic in-room safe (laptop size 15"), iron and ironing board
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Kitchen
Minibar
Sofa
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
Adults only junior suite includes one king bed and a spacious living room area. Room also features a private balcony or terrace, an elegant bathroom with a tub, a minibar, and more.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
Room includes one king bed or two double beds, sofa or sofa bed, direct dial phone and balcony or terrace. Bathroom equipped with shower, by door separate toilet, a liquor dispenser, by door separate toilet, double sink and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Riu Bambu features 1 meal plan options:
All Inclusive-Guests staying at Riu Bambu enjoy exchange privileges at Riu Naiboa (dinner and Palace resorts not included)
There are 6 Restaurants at Riu Bambu:
Steakhouse - A-la-carte restaurant/steakhouse.
Spanish Restaurant - Restaurant serves Spanish cuisine.
Kulinarium - best drinks and snacks
Italian Restaurant - Italian restaurant (a-la-carte; buffet starters and dessert).
Asian Restaurant - Asian buffet restaurant.
Mexican Restaurant - Buffet restaurant serves Mexican cuisine.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball court, Gym, 1 tennis court, 4 tennis courts, Windsurfing, kayaking, pedaloes, snorkelling equipment, scuba diving lesson in pool. Free admission to Splash Water World where you'll find water attractions and a snack bar with drinks & snacks
Nightly Activities & Entertainment:
Nightly shows, live music several times a week, the Pacha discotheque (drinks not included) and casino at Riu Palace Macao.
CHILDREN'S PROGRAMS
RiuLand Kid's Club, children can enjoy numerous activities and have fun in the pools. RIU4YOU Teens Clb, for teenagers 13-17 yrs old, provides great activities for teens.
Applicable Ages: 4-12, 13-17 yrs old.

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: Fee varies.
Advance Notice for Babysitting: On request.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4039 Recommend
4039 past Apple Vacationers would recommend Riu Bambu to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6776reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Riu Bambu
PIOTR G.
Jan 15 2019
Great service clean room
Customer Rating: 

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Riu Bambu
DANIELLE J.
Jan 08 2019
I have stayed at several different riu resorts over the last couple of years and this has been the worst by far. The hotel staff were very unfriendly and not helpful at all when it came to questions and concerns. The food was very poor always cold and had little flavor. The rooms were kept somewhat clean but the beds were very uncomfortable. I had asked for an extra blanket for my room and got told they had non left. I then asked for extra pillows and never received them asking 3 different nights. There is no security around the pools so on my third day some personal items were stolen including my backpack. The front desk did nothing and proceeded to tell me that it was not there problem. Overall there was no help with anything I or the people I traveled with needed,the food was terrible and the service was terrible.
Customer Rating: 

TEST
Great hotel, great food, beautiful beach, good swimming pools,
JAROSLAW R.
Dec 12 2018
i will definitely come back great personnel (Kalvin front desk thanks for all your help )this hotel has all it takes , great grounds, great food
Customer Rating: 

TEST
The hotel is old and the room and bathroom were old. The resort is big. We were fortunate that we were close to the main building. It really could have been a long walk for our family. The buffets became boring for a week. They only had one ala carte restaurant
DAVID S.
Nov 29 2018
Open a night and we always had to ask at the front desk each day which one was open that evening. The resort worked well for our family and the staff was good.
Customer Rating: 

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A few things to improve
MARTA O.
Nov 25 2018
They need to remodel the rooms like they did to the lobby and restaurants. The maintenance of the room needs better attention there was always a funky smell in the and the towels had a mildew smell. Better guest service we would try calling reception and never got an answer so we had to walk all the way to the lobby instead of being able to just call them for questions or help with
Customer Rating: 

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RIU Bambu
JOHN B.
Nov 25 2018
Purchased an excellent deal from Apple Vacations. Knowing the usual fares to Dominican Republic , it felt like the hotel,food and transfers were free. Everyone was friendly. The hotel was nice. The room was adequate. You'll be disappointed if you're here to watch tv. Not the best of choices to watch.The beach was nice but unfortunately like many other places suffered from too much seaweed. The were multiple pools but my only complaint is they all should have a replacement towel center. The food was very good especially if you don't mind the local typical meal.
Customer Rating: 

TEST
Very bad management
JOSEPH V.
Aug 20 2018
Our room smelled like sewage and after three days of asking front desk to change it, Apple rep stepped in and took care of it. The management at this hotel is discourtous and does not care about visitors. The staff, however, was very nice.
Customer Rating: 

TEST
Beds too small for two people.
DAVID P.
Aug 15 2018
No more than two people per room as beds are two small for two people.
Customer Rating: 

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Riu Review
MICHAEL C.
Jul 21 2018
This was the worst vacation we have ever been on. The hotel was terrible. The staff was not friendly and did not speak any English. I understand I'm in a foreign country but when you deal with tourist, I feel you need communication skills. They were not helpful nor were they polite. The room was awful. We had a family room, 2 double beds pushed together and a just a sheet and my sons had to sleep on a pull out couch that they didn't fit on and it was like laying on metal. There were 2 outlets in the room and the one was falling out of the wall. We were told there was wifi but only 2 people were able to connect and if we wanted our other phones we would have to pay. We called to the front desk numerous times and got no where. When we checked into room there were no towels and when we called there was no response so we had to make 2 trips to front desk to get towels. The safe was held together with scotch tape. Out of the 7 nights our room was cleaned once. Towels were brought mid week at 8:30 at night. The maid came one day, knocked on the door and handed me a container and wanted me to fill up soap in shower. Also someone came to door to see if we needed mini bar full. The pool bar was filthy. Cups, straws and trash were floating in the pool. They also allowed smoking in there. They ran out of towels everyday at the pool. There were 4 and 5 bins of dirty towels that just sat out all day and no clean ones were available the end of the day. The music they played had many profanities and that's not acceptable. The food and liquor were terrible, 4 out of the 5 of us were sick. The way they handled the food was unsanitary. They allowed solicitors to walk around the pool and the beach to bother you. The beach was full of seaweed and nothing was done to clean it up. The entertainment was everything in Spanish so even if you wanted to participate you couldn't unless you spoke the language. The absolute worst vacation. It was like we flushed our money down the toilet.
Customer Rating: 

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Review June 2018
AMANDA H.
Jul 09 2018
I wouldn't recommend this hotel/resort. The service and food was terrible. The hotel was dirty.
Customer Rating: 

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Riu Bambu
ERIN P.
Jul 05 2018
I would never come back to stay at Riu Bambu. The staff werent friendly and service was poor.
Customer Rating: 

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TripAdvisor Traveller Reviews
HFMD
jeffryc2019,
Sat Jan 12 06:05:03 EST 2019
Stayed at Riu Bambu from January 5th to 12th. We used the main pool on January 7th and 8th. On the 9th, my little one had a 38+ fever and developed red bumps around mouth, throat, hands and buttocks. Its an unfortunate experience as it saddens me as parent to see this happen. Reported the issue to front desk but not sure any action were taken. Visited the local clinic and LO was confirmed with hand, foot, mouth disease. Given medication for pain/do’s discomfort, anti bacterial and and anti viral. On the 10th, I presented with a 38.5 fever and some red bumps on my hands and tingling on my body. Visited same clinic and confirmed the same illness. Doctor mentioned that HFMD has happened here recently. While at the clinic, I overheard other parents whom traveled to Punta Cana and stayed at Riu Bambu. Their litte ones were already sick with high fever, was taking antibiotics but still traveled. I find this careless and irresponsible. For people traveling here, please be vigilant and stay safe. Again, it is an unfortunate experience and we are recovering. Im expecting the hotel to step up cleanliness and educate the staff, vacationers to ensure a healthy environment. Attached are some photos of our illness. I believe this can happen at any hotel, or any public place. The hotel has good food, local alcohol, good staff.

Nice hotel, only downside was the food
Sean M, Kalamazoo, Michigan
Fri Jan 11 14:03:33 EST 2019
First off I want to say how great of an experience my wife and I had. Upon arrival at the hotel we were greeted by Raffy, one of the front desk attendants. He was extremely pleasant, got us checked in, and made recommendations for us for the duration of our stay. He really made our trip great and we can’t thank him enough. The only downside to the trip was the food at times. There are 7 restaurants you can choose to eat at while at the hotel, and it seemed like some had on days and off days. That being said once we found the steakhouse the food was great the rest of the trip. Breakfast was always good with a lot of variety. All the bartenders and servers were great as well. Only reason for the 4 star review was the food. If you’re looking for a nice relaxing vacation this is the place for you.

New Year's at Riu Bambu
Navigate43572236040,
Fri Jan 11 04:26:27 EST 2019
Simply amazing !! Very clean and well kept. The food was varied on a daily basis. Lots of activities going at all times of the day. Although the resort was fully booked, we never felt crowded. The staff was always in a good mood with a nice sense of humor. I definitely recommend the place and will go back.Many bars available stocked with house wine as well as a variety of drinks. Many pools very clean , we could see the staff cleaning the chairs and the pool decks every morning. Family oriented, kids seem to enjoy themselves and we well entertained. The Riu Pool for those who wanted to party at night was incredible. Although the music was very loud, the rooms were shielded from the sound.The only negative comment is that there is that the corridors are somewhat noisy during the night in the biggest Villas.

Average at best
Laura E,
Thu Jan 10 14:24:49 EST 2019
This is our 4th time visiting Punta Cana. When we arrived at 1:00pm, we were told check in is at 3pm. At 3:45pm we were still waiting to get to our room. We had 2 deluxe connecting rooms with our kids. When we finally got in, we found our safes weren’t operational in either room, the phone was not connected in one room, neither room had a remote for the TV, there was little to no hot water in one shower, zero water pressure in that same shower, the shower drain was clogged and the water pooled around our ankles, the AC struggled to keep the room comfortable (same room), there were tiny ants that had made their way into both rooms (on the sheets and pillows), there are a total of 4 outlets in the entire room, and the bed was only made with bedsheets. We had to call twice to ask for a blanket on the second day. Washcloths and travel shampoo/soaps are not provided. There is no room service even though they advertise that there is. The Sports Bar which is open 24/7 houses cold, unmarked sandwiches in a cooler and stale nacho chips. Otherwise, make sure you pay particular attention to the meal times. There is nothing available between 10:30am-12:00pm and 3:00pm-6:30pm. There was garbage everywhere. We had a joke that to find our way back to our room, make a left at the halfway deflated raft that was tossed in the bushes. There were discarded glasses everywhere with ants all over them. We literally walked past the same glass for 5 days in a row. There’s no pride taken in the upkeep of the grounds. To read that it was fully refurbished in 2017 is a blatant lie. Our room is in serious need of painting, new linens, etc. Buyer beware. If you’re not too picky and the price is right, it’s tolerable. But I will never stay at another Riu again.

If You're Looking For "Fine", This Is Your Place (Not a Compliment)
crazylid,
Wed Jan 09 11:16:48 EST 2019
We just returned from a week at the Riu Bambu, and if I were to describe it in one word, I'd say it was “fine” (an old school version of “Meh”). For an industry that depends on positive reviews, I want to stress that “fine” is certainly not a compliment. There was some good, some bad, but mostly nothing more than average at best. I would agree with the other reviews that this is definitely NOT a 5-star resort, but probably a 3-star property. We visited friends in Punta Cana who were staying at Paradisius and Royalton, and both of those properties are far, far superior to Riu Bambu. We have stayed at the Hard Rock in Punta Cana and other Riu hotels before (Aruba) and were travelling with our 2 teenage sons. Since the overall review of this resort isn't great, I'll start with the negatives: Rooms: The thermostat in our room was not working and we could not change the temperature, so we were either freezing at night or too hot. Amenities are sparse – seriously, no shampoo provided?? – and although there is a sign that says the mini bar is refilled every 2 days, ours was not refilled once during our entire week despite the fact that we mentioned it a couple of times to the front desk. Fire alarm went off at 3:00 am, just as others have complained. We had booked a king size bed, but found two twin beds pushed together. Food: Other than the steak house (dinner only), every other restaurant is buffet. We enjoyed the Asian restaurant, however our last night’s meal there upset everyone’s stomach. The buffets are clean for the most part, however it is generally the same thing every meal. We stayed at the Riu in Aruba and the buffet there was far superior in selection and quality. The resort advertises “a la carte” restaurants, however perhaps they are confusing “a la carte” with “themed” (i.e. Italian, Mexican, Asian, etc.). All plates, glasses and cutlery always seemed dirty. Alcohol contains no alcohol. Ask for Stoli vodka behind the bar (no extra charge), as it is not like real Stoli back home, but better than the other swill they offer. Clientele: Very little English is spoken at the resort, both by the staff and also the guests. Many Europeans and South Americans, as well as plenty of loud obnoxious Americans. The pool near Building 60/70 was very rowdy and loud – even past midnight since the pool is open 24 hours. The clientele would be a good indication that this is NOT a 5-star resort: a bunch of yahoos who obviously booked this resort for its pricing compared to other true 5-star places. Casino: We went next door to the casino at the Riu Macao, which was a complete joke. Dealers are not friendly and even worse – I CAUGHT ONE OF THEM CHEATING AT BLACKJACK!!! I was watching the dealer carefully, and he regularly did not pull the top card from the shoe, always to the house’s benefit. When I pointed out that he was CHEATING, the dealer was visibly angry and “coincidentally” my son won his next 5 hands in a row (I had stopped playing as soon as I saw him NOT dealing from the top of the deck). If you want to gamble, go to the Hard Rock casino, which is more of a real casino and will not CHEAT AND STEAL YOUR MONEY. The casino at Riu Macao should be reported to the police. Stay away!!! We arrived at 11:00 pm and no restaurants were open – only refrigerated gross burgers and hot dogs at the Sports Bar. Our return flight didn’t leave until nighttime and we requested a later checkout – I even offered to pay for a room – but were told that there was nothing available. Seems hard to believe for a large resort like this. Jose at the front desk recommended I speak to Sunwing, which doesn't make any sense and was not helpful. Now for the positives: The rooms were clean and appear to have been updated (we were in Building 70). There is no shortage of chairs at the pools and beach. At other resorts, I have had to wake up early just to ensure that I could reserve seats around the pool, but this was not an issue ever. The best part is that every pool chair is under a retractable awning for those looking for shade – a nice touch I have not seen anywhere else. The staff was very friendly (especially Salomonon activities) and generally tried to help whenever possible. Everyone seemed to genuinely enjoy working there. The steak restaurant (Palm Beach) was the best restaurant there, and the only one to provide table service. We needed to be there at 5:45 to make a reservation at one of their 3 seatings each night, and once we figured out the timing, we had no difficulty getting a reservation. The beach is among the nicest around, though it could use midday raking for the seaweed that washes up. After walking along the beach, other resorts had staff out raking all day long. Once we were able to connect to the wi-fi, the signal was strong and worked throughout the resort. The foam parties are a lot of fun. The bottom line is that this resort is fine, if not wrongly rated. It is definitely not a 5-star and perhaps rating it a 3-star is a bit of a stretch. Would I return to the Riu Bambu? No chance. Would I recommend the Riu Bambu? No chance. There are plenty of other actual 5-star resorts in Punta Cana, and while these may cost slightly more than the Riu Bambu, I would say it is worth spending more on somewhere much nicer.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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