Cancun

Isla Mujeres Palace


Email | Share |
All Inclusive    

2018 Exceptional Values
Extra Value:
Receive up to a $1500 Resort Credit (booking dates, travel dates, duration and usage restrictions may apply).
Free Symbolic Weddings: Restrictions apply - see applebeachbrides.com.
Honeymoon: Bottle of sparkling wine, mini-cake, honeymoon dinner at select restaurants, two t-shirts, breakfast in bed (restrictions apply; minimum 3 night stay).

Escape to a luscious tropical island paradise where you're treated like royalty. At Isla Mujeres Palace, you can pamper yourself with luxurious accommodations, delicious cuisine, a diverse selection of wine and beverages, upscale amenities, and extraordinary services.

Designed for an intimate island experience, Isla Mujeres Palace is a couples-only retreat and offers 62 beautifully appointed accommodations offering island, pool, or ocean views and balconies, double Whirlpool tubs, mini-bars, 24-hour room service, WiFi, and more. Rejuvenate, revitalize, and reconnect while the friendly staff will accommodate your every need. Enjoy a late brunch or beach level spa services, catch a seaside nap in a hammock by the pool, or just stroll on the undisturbed beach.

The Azul Restaurant is a popular choice among guests. Fresh international cuisine is offered for breakfast, lunch, and dinner. Dining choices include the finest in Mexican, Italian, and Asian. Unlimited bottles of wine are included with meals, including the finest wine from all around the world. The all-inclusive section for dining includes all meals including breakfast, lunch, dinner, and snacks at any of the buffet style and a la carte restaurants. All beverages including domestic beer, select international liquor brands, and international wines are included.

Daily activities include volleyball, water aerobics, cocktail lessons, Caribbean bingo, and Spanish lessons. In the evening, the scene livens up with different activities every night of the week. Entertainment ranges from a fire show and Wii tournament to a karaoke night, casino night, and more!

Additional services and amenities are available at other Palace Resorts in Cancun, Riviera Maya, and Cozumel! Explore all that this incredible area has to offer! (Le Blanc Spa Resort is excluded and transfers are not included.)

Find more information about Palace Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located in the charming Isla Mujeres (Island of Women) off the coast of Cancun in the Caribbean Sea,1 hour & 20 minutes from the Cancun International Airport.
Address: MZ.63,LT1 CARRETERA GARRAFON, VISTA
ISLA MUJERES, Q.ROO
QR

MX
Toll Free Phone: 1-800-635-1836
Fax: 305-375-9508
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 1
Outdoor Pools: 1     
Outdoor freestyle pool with swim-up bar
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Isla Mujeres Palace features luxurious accommodations , fine dining, snacks, top-shelf beverages, 24-hour room service, sensational entertainment and wireless internet. Beach:
Total Rooms: 62
Year Opened: 2007 Credit Cards: Visa, Master Card
ROOM TYPES
CONCIERGE LEVEL
Room includes one king bed, a double whirlpool tub, a sitting area, and a furnished balcony with ocean views. Room also features private check-in, exclusive concierge service, a special menu for 24-hour room service, two 25 minute massages, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR DELUXE OCEAN
Room includes one king bed, a double whirlpool tub, a sitting area, and a furnished balcony with partial ocean views. Room also features a liquor dispenser with premium brands, turndown service, 24-hour room service, CHI bath amenities, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR DELUXE POOLVIEW
Room includes one king bed, a double whirlpool tub, a sitting area, and a furnished balcony with pool views. Room also features 24-hour room service, turndown service, a liquor dispenser with premium brands, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE RESORT VIEW
Room includes one king bed or two double beds, a double whirlpool tub, a sitting area, and a furnished balcony with limited resort views. Room also features a liquor dispenser with premium brands, 24-hour room service, turndown service, and more.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Smart TV and Apple TV is available in select rooms.
DINING
Isla Mujeres Palace features 1 meal plan options:
All Meals, Drinks & Tips
There are 3 Restaurants at Isla Mujeres Palace:
Azul - Open air restaurant. Breakfast: Continental from 6:30am to 7:00am, International a la carte 7am to 11am. Lunch: International buffet from 11am to 4pm. Dinner: A la carte mexican, Oriental and Italian cuisine from 6pm to 11pm.
Pool & Snack Bar - Snacks and beverages served from 10am to 6pm. Swim-up bar will serve alcoholic beverages upon request.
Lobby Bar - Open for continental breakfast, snacks and bar.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Beach Volleyball, Pool Volleyball, Kayaks, Paddle Boats, Waterbikes, Ping-Pong Tables, Table Games
Nightly Activities & Entertainment:
Nightly Shows
TripAdvisor Web Reviews
Based on 1451reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Amazing Customer Service
Susan H, Buckhurst Hill, United Kingdom
Wed Oct 10 16:20:14 EDT 2018
This is out third time to the resort and we feel like we are coming back to meet old friends. What we really like about this place is the fact that it is small and intimate so you can really get to know the staff. Since our visit last year Roberto has replaced Mark as the Resort Manger and Alejandra has taken over from Carol as Public Relations. The impeccable standards still remain. The resort boat was out of action but we were taken over in style in a very grand yacht that the company had hired and were served champagne. We returned by ferry which was paid for by the resort as well as the taxi and the pool concierge came to help us! This was all kindly organised by Roxana, who manages the amazing reception staff. Martha has a special place in our hearts as we have known her from another resort on the island. We love her cheeky irreverence which is still professional. We have special dietary requests and the kitchen team are amazing at producing to specific order. Elias cooked a lot of my food and Alistair thought Antonio's cakes were absolutely amazing, suck delicate works of art. Rocio recognised from the first day that we liked a special green drink so she made sure that all the leaves and vegetables were already cut up so we could get it quicker every morning. Rafael and Luis were great at sorting out our breakfast requirements such as soya milk and herbal tea. Francisco came round with the breakfast trolley with fruit and cereals. The inimitable Pedro is still there who lovingly looked after our requirements at dinner, sorting out our meal for the following evening. He was ably assisted by the very attentive Julian and Paolo. How can I also not forget Moisés with the amazing smile, Wilma and Antonio. Mauricio and Christian were both very attentive around the pool and ensured our sparkling water with lime was always replenished. The fabulously welcoming Johnny mixed us our one nightly maragaritta with top quality tequila. The team always tries to rectify things or make amends if there are any issues. Thank you to Alejandra for the petal strew dining room table and the bottle of champagne one night for evening meal. Also for the bag of L'Occtane goodies We go in September as the resort is always half full and and with only 62 rooms it is very intimate. All the entertainment is of a high standard

Great island
Brenda M, Isabela, Puerto Rico
Wed Oct 10 09:55:09 EDT 2018
This island has a lot of places and things to do. We visited the Garrafon park which has snorkeling, zip line, food and drinks. Also has Dolphin Discovery park. When in town you can rent golf carts and go around the island.

Lovely relaxing (adults only) hotel in great setting
MickJ96, Manchester, United Kingdom
Sat Oct 06 15:29:34 EDT 2018
Isla Mujeres in a lovely small island off the coast of Cancun The palace hotel is a relatively small hotel (c60 rooms), all inclusive hotel in a great setting. Relax on the lovely small beach or around the pool Spacious rooms all with balconies and jacuzzis As always The cleanliness and quality of Palace hotels comes to fore and the staff are all extremely polite friendly and helpful WiFi in all rooms Rosa and Deiby on the front desk made our arrival and departure straight forward sorting out all our transportation details Johnny on the main bar was a great bar tender and looked after us all week. Superstar! Similar the pool staff/beach staff of Javier, Mauricio & Joel ensured we didn't get dehydrated (or hungry) providing a steady stream of any drink of your choice Restaurant was good and the Chef presented the food excellently although the A La Carte choice was a little limited if we had of been staying for more than two weeks. The Restaurant staff were all very efficient, helpful and welcoming under the guidance of Rafael and Julian and particular mention of Wilma whose infectious smile and desire to help was exceptional Finally, the spa service whilst not extensive was good and the pedicures and massages were brilliant and relaxing. Thanks to Carmen and Navidid

Like the heaven
Polina N,
Thu Oct 04 12:53:45 EDT 2018
Everything was marvelous! Reception staff were too sweet and attentive. Foods over there are delicious and some of are quite interesting if you want to explore mexican cuisine. Beach area is clean, you can do snorkling (around the peer a lot of fish!), kayaking, supboarding. We also took scuba diving tour, it's totally worthy to try at that place and our instructor was great, thanks to him! Room is comfortable, no complains. We also experienced spa. I took the chaya wrap, still remember the hands of the masseur, relaxed 100%. If I come back to Mexico, I definitely wanna stay there again! PS - to mention it's hotel for couples, so quite peacefull atmosphere!

Dolphin swim
Andy D, Gainsborough, United Kingdom
Tue Oct 02 15:28:11 EDT 2018
I swam with the dolphins in Florida and that place is not a patch on here in Mexico. You get to do so much more. Body boarding, pushed by two dolphins by your feet so are completely out of the water! Kissing them stroking them. The list is endless. Then whilst still in the water at the end a short display at eye level. Not necessarily the cheapest but certainly the best. Carry on and feed the manetee before swimming with 🦈 sharks and stingray.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe