Iberostar Rose Hall Suites

I love this place!this was the second time for us. the staff is always so pleasant and helpful. The staff made us feel so welcomed and valued! everyone so courteous! food is excellent...lobster at lunch buffet was bountiful and yummy! frequently there was also filet mignon too.....the only suggestion I have would be to have more American current music poolside.

The resort that me and my daughters stayed at was recommended by my travel agent. At first I was nervous because I'm the type of person that I have to see for myself if I will enjoy where I stay. Well let me tell you, the resort exceeded my expectations!!! The resort was beautiful!!! There was plenty to of entertainment for myself and my kids. The staff was friendly and the food was amazing!!

The resort was OK. But it didn't deserve the Apple rating it currently has. My 2 main issues were the indifference of staff/poor service and maintenance of pool area. A lesser issue was that all the linens in the restaurant were stained and the couch in our room was so aged and stained that I wouldn't sit on it. Food was fine (what you'd expect for an all inclusive). Activities did not compare to other all inclusive resorts I've been to.

Everything was amazing our only issue I wish we had a King bed instead of 2 doubles.

Spotless, wonderful staff, superb activities and amenities

We are assured of good service when booking through Apple!

Our hotel/employees were amazing We definitely would recommend it and will love to return there again

This hotel far exceeds its Apples Food is excellent Drinks top shelf Ambiance outstanding WIFI works Coca Cola Too bad Xtra is being replaced Outstanding Hotel

Our vacation was great! With the exception of my husband getting hurt the second day we were there, Iberostar Rose Hall Suites is at the top of our all time favorite all inclusive resort! The resort was clean, the staff was excellent, and the food was the best we've had. The buffet was great, but the Speciality restaurants were even better. The Italian was our favorite, then Mediterranean, Gourmet, then the Steak house. The entertainment was fun and involved everyone. Cleo (OMG!) is the best director! She's funny, so personable and made it all so fun!! The wait staff work so hard and are so efficient it just amazed us. This was one of our better picks for a Resort! We love to try new places but would return here in a heartbeat!!

I was upgraded to the Iberostar Grand. The resort is awesome. My favorite people was Moises Del Villarreal (the hardest working man at resort). I also was very impressed with Sue Tanya the server working the floor in lobby bar. She was great. The standouts at the pool and entertainment was Vanessa and Thunder. Clive and the other bartenders were good also. The lady who took care of our room as the best. We were in room 632?

I do think there are opportunities with the Apple rep at hotel. The accuracy of excursions need improvement. My 12 year old was with and I was told what I chose was fine for him (cools running). However, there were females there with things and their entire butts hanging out. Additionally the bus driver allowed music to be played word profanity. It was not family oriented as I was told.

We were a group of 40 plus attending a wedding as I have food allergies that are lifethreating I emailed the hotel prior to our vacation then on arrival went to guest services to make sure that the chef could accommodate me but the service was slow and some of the meals were good but most of the time at least one hour wait for every meal and even after reminding the chef every meal they served me food that I told them that I was allergic to and had to go to hospital by ambulance after using my epipen don't believe them if they tell you that your food is safe no way this should happen if you have life threatening allergies this is not the place to go always stayed at the Riu resorts and never had this problem even in countries with language barrier very disappointed in iberostar resorts as they don't care if you live or die same with air canada they don't care either so choose carefully as lots of resorts like the Riu will make sure your safe

My Wife and seventeen year old son Patrick (as well as my Mom and Dad) had an awesome time during our August 2018 week long visit. The entertainment providers and activities personnel went above and beyond to make us all feel welcome. Sasha and Kemmar "Peaches" were especially kind and courteous to our son and went out of their way to make our son feel as if he were "part of the group" A job well done. They were great! Brian

We were quickly welcomed by the staff and gotten welcome drinks. One drawback, was the fact that our room was not ready for a few hours after we had arrived. Another problem was that the wifi not working in our room but it was quickly resolved by the excellent Customer Services staff. The entertainment staff at the hotel was amazing! They are very personable and are always looking to get people involved in their activities. Sasha on the entertainment team did a great job at making sure my family did not miss the activities at the pool or on the beach! Sasha was even willing to step in and play volleyball when a team were short a player. Sasha is a hard worker and really takes the time to get to know the customers. The nighttime shows were an excellent source of entertainment for the whole family. The food was excellent as well as the 24 hour coffee shop! Overall, our stay at the Iberostar Rose Hall Suites was a great trip and we would definitely come back!!!

We went for a wedding that we extended into a family vacation. Safe, great service, people and food. Rooms and common areas were clean. Even though wifi was strong in the lobby the lack of a signal in our room was drawback. We would go again.

This is my 3rd time visiting Iberostar suites in Jamaica. I took my mom and my sister for her 40th birthday. Two things that hasn’t changed: is the staff is always friendly and they keep the grounds very clean. The entertainment crew is what keeps us coming back. Unfortunately there has been some turnovers so there were new faces.never the less these young people work very hard in high temperatures. The lovely OMG was great as always. MoMo and Peaches kept us laughing. I can’t remember the young lady name from beach volleyball but she is always so nice. On this trip I had 3 minor issues with the room but they were quickly resolved after calling housekeeping and guest services. The food is always good and fresh. There’s somthing for everyone and they take food allergies into consideration just tell them prior to eating. My favorite specialty restaurant was the steak house. Be sure to make reservations the day of arrival. The alcoholic drinks can be weak but that’s to be expected at first. Just keep tipping the same person and they’ll get better. Be sure to bring small bills to tip the staff. There’s never any pressure to tip but they work hard so why not. I do like the new cafe shop in the lobby. It’s always open and the items served are free as well. The beach is lovely and not too crowded. Didn’t see any fish in the water this time. The Rose Hall shoppe is always a must for souvenirs and the shuttle is free from the lobby. I never want to leave. I’ve been to other Iberostars and this by far is my favorite.