Iberostar Rose Hall Suites

Everything was great, especially the food & the customer service. The only negative was that restaurant reservations were a little difficult to come by.

We were generally very pleased with the hotel. My mother-in-law who has mobility issues had some trouble with the regular room we were assigned. When we brought this to the attention of the staff, they were prompt in transferring us into a handicap accessible room with an adjoining room for us to assist her. They also gave us the use of a wheelchair which was extremely helpful.

This rates as one of the best vacation resorts we have ever had! As soon as we walked through the door we were treated with so much respect and enthusiasm (specially Peiare) and a drink which was very well received after a long travel day. We were pleased with the cleanliness of the room, the spectacular views, and the very helpful wait staff. The grounds are very well cared for, the pools were always clean and lifeguards on duty. The entertainment team did an awesome job with their dancing and enthusiasm and made the vacation even that much better. The food was all delicious, and Coconut helped us arrange our dinner plans for the week. The wait staff in the restaurant exhibited great skills and made the experiences even better. Apple Vacations made planning the vacation very easy in planning the flights, offered awesome upgrades, and we felt very well cared for from start to finish. I will highly recommend this spot to friends and family, and hope to return soon. Thank you for the wonderful experience, it exceeded all of our expectations!

Our itinerary clearly states round trip transfers to-and-from the hotel, yet we had to spend our own money to get to the hotel. Apple Vacations was no where to be found to try to assist or rectify the situation.

The driver on the return trip to the airport drove very fast and above the speed limit. I asked him to please slow down as we were not in a hurry.

The drinks, pool, food, service, smiles, views, rum drinks, water colors, sunshine, etc etc Ya man!!

This was an amazing trip to Jamaica. This was our 6th trip to Jamaica and by far the best.

I love this place!this was the second time for us. the staff is always so pleasant and helpful. The staff made us feel so welcomed and valued! everyone so courteous! food is excellent...lobster at lunch buffet was bountiful and yummy! frequently there was also filet mignon too.....the only suggestion I have would be to have more American current music poolside.

The resort that me and my daughters stayed at was recommended by my travel agent. At first I was nervous because I'm the type of person that I have to see for myself if I will enjoy where I stay. Well let me tell you, the resort exceeded my expectations!!! The resort was beautiful!!! There was plenty to of entertainment for myself and my kids. The staff was friendly and the food was amazing!!

The resort was OK. But it didn't deserve the Apple rating it currently has. My 2 main issues were the indifference of staff/poor service and maintenance of pool area. A lesser issue was that all the linens in the restaurant were stained and the couch in our room was so aged and stained that I wouldn't sit on it. Food was fine (what you'd expect for an all inclusive). Activities did not compare to other all inclusive resorts I've been to.

Everything was amazing our only issue I wish we had a King bed instead of 2 doubles.

This by far one of the best safest places we like to vacation. We have been the suite the grand as well. The people make you feel at home the food is amazing the spas are a great experience. The entertainment staff are dedicated to making the perfect choice of your stay. The food the chefs the servers and the Music... This is all 5 stars because you will not want to leave this resort even if you have children you can take them to the resort next door the Iberostar Beach and it has a designated place /play area for children. If you have any questions about the resort I can help answer. You won't be disappointed in this selection of the iberostar I always ask for coconut off the trees amd lay back and just enjoy the moment away from the hectic life in North America... Haha enjoy if you ever go also family friendly you will love it. P. S. The food was so good we personally thanked the chef and tipping is important. We always tip but not everyone does, so its your choice it is all inclusive but gratitude is a good gesture. Always have private taxi set up in advance for pickup and drop off at the airport Top Choice Jamaica Tours was the company we used they have great reviews we tried them and it all adds up . They do offer great tour prices but we didn’t leave the resort definitely next time we will do the Blue Hole for sure.

Delicious food, excellent staff and service! Close to many popular destinations. Perfect for families or couples. Very clean and well maintained. Plenty of staff available to assist with anything you could possibly need

I stayed for 4 nights, travelled for work to attend a nearby conference. My only complaint is that I didn't have more time to enjoy the property amenities due to work commitments. The resort is immaculate; the breakfast buffet is one of the most impressive ones I've dined in at an all-inclusive resort in the past few years! The Italian restaurant was a great dinner experience and the 24/7 coffee shop was my absolute favorite thing about this place :-) All in all - this is definitely somewhere I would return to for a longer stay!

I'll start by saying you can not go wrong with Jamaica... I love it there. We were married 5 years ago at the Bahia in runaway bay and we all ( 75ppl) had a great time. We decided then to make 5 year reunion trip! This past January was 5 years! 25 ppl came this time and we had another blast of a week. I stayed in the suites side but some of my guest stayed on the beach side. The property is gorgeous! Staff amazing! Amenities great! some of our guests had a complaint or two about their rooms on the beach side. But nothing major ( fridge not working for a day or so etc.) Our room was amazing! Clean, Stocked daily, cleaning staff was so thoughtful, (we bring toys) So a number of items left on the ground and to be picked up when were rushing out the door for a meal. They even accommodated our sons nap times to not disturb. **ANGELS** We also got a free upgrade to an ocean view which was GORGEOUS to sit and view during nap times. SUCH a bonus! (we have a 2 year old) so leaving the beach for nap kinda sucks but having a balcony to sit on and still enjoy the scenery was perfect! I requested we be close to my mother and my grandmother who both were staying in single rooms, and not over comfortable being in a room somewhere far. The hotel at first had my grandmother on another level in the same building. This was not ok, but as soon as I went back to the front desk they kindly and gladly moved her to our floor and 2 doors away from my mother's room. Which was great! Everyone felt safe and comfortable. Which was a weight off my shoulders. I would completely take my family back. And recommend anyone to just go ahead and book it!! You wont regret. Have any questions I'll gladly answer!!

We just got back from the rose hall suites and we couldn't be happier. Our flight got cancelled and we were put in Grand Playdium for a day and that gave us a chance to compare resorts, this confirmed our thoughts on the Rose hall suites. Beach - access to beach is easy and it was very clean. And the suites beach isn't terribly busy, so was easy to find space. Food - was amazing. I wish there were more vegetarian options, but overall the food was amazing. (And since we compared it to another resort, we realised it was in fact great). There was always fresh fruit. Staff - everyone was friendly and kind. Especially the kid's club staff. Our kids were in love with Odessa and Kimaela (I think that was his name). Entertainment - their shows were OK. They could be better. But the kid's club was impressive. Cleanliness - the suites were very well kept. We couldn't complain. Amenities - they had a wonderful gym, and a spa with sauna and hot tub. Both could be accessed by guests without extra charge (except for spa services). Extras - there was a cafe and ice cream salon (you could get fresh crepes anytime). Our experience was amazing. I loved that you didn't feel like you had to buy something all the time. The day we stayed at the Grand Playdium we were constantly approached by staff to "book" cabanas, buy spa services or noticed people getting tours of the facility. The whole "membership", time share environment, really dampens the atmosphere. Mind you at the rose hall suites they did try and discuss membership as well, but once it has was met with resistance on our part they backed off.