Iberostar Rose Hall Suites

My wife and I went to the Suites to celebrate my birthday and loved every minute of it. The true spirit of Jamaica was within our recreation coordinator "Fritzy" and the pool waitperson Ginaelle. Everyday they greeted us, welcomed us, and took care of us. Pierre at the front desk and our concierges Colin and Camile was accommodating. The painters, janitors, housekeeping, cooks, wait staff and etc, all EXCELLENT. Room was clean, hotel was spotless, food was delicious and the rum drinks were full strength and endless. Great Place! *I don't suggest people use trip advisor for reviews. The ONLY reason I am writing my review on it is because Gina and Fritzy gave it merit. I don't give this site much merit. They have deleted bad reviews at the insistence of the vendors.

Iberostar SUITES IN Montego Bay (Rose Hall, St. James) just exceeded our expectations, in all honesty! The Food is amazing at the buffet, we didn't even get to go to the other included restaurants, that's how good the food is. The people (employees are so welcoming, genuine smiles and greetings, helpful and so kind. Shout out to Kimberly, lady at the door of the buffet restaurant. We loved your authentic smile, service and the kindness you exude). Ladies at the tour desks were so so helpful with providing info, advices and everything about activities (special thank you to Tanisha at the JetBlue desk). The hotel club on the premises, the theatre, the bars, the 24-hr open coffee shop, omg! I couldn't express how happy my girlfriends and I are right now! Only thing we'd ask Iberostar hotel Suites is to work on Wi-Fi connection on other floors. At the lobby and outside it's perfect, but on the 3rd floor, we constantly had to struggle with it. Overall, perfect 👌! We're definitely coming back. Jamaica and Jamaican people are so kind, beautiful, peaceful and happy! Thank you!

This is my second family visit to this superb hotel. I was looking forward to my stay, and been on the Island for some time. I wanted to save the best to last! As I arrived, again I was welcomed with a fruit non-alcoholic punch. I looked around this magnificent hotel and notice a new 24 hour Coffee shop. It served the Islands renowned produced Blue Mountain Coffee. With its covered glass case of tasty mouth-watering treats; croissants, doughnuts and slices of cakes for all (including specific dietary and allergy requirements). My room was mind blowing with ocean front view and a generous balcony size, and breathtaking ambient views. There's a small cloth drier on each balcony to hang out your swimwear, a personal touch to your stay and very thoughtful idea. The staff, I will always remember they made our stay just perfect! The lobby security; Dave and more, front desk; Orlando, Sean, Aundrey. The Bars Tenders; Jules and more and the fantastic talented entertainment team; Peaches and many more. Thank you all, who made our stay memorable, fun and safe. See you soon!!

This was our 5th time at Iberostar Rose Hall Suites and as usual apart from some minor faults we had an excellent vacation. The staff are always welcoming, guest services happy to oblige with restaurant reservations etc. and the resort clean and comfortable. We did think that there were fewer a la carte restaurants open this time and at least twice during our two week stay all restaurants were closed when the buffet was served on the beach. As we prefer to eat as a couple, not at a table with ten others, on those occasions we ordered room service and ate on the balcony. The buffet restaurant was also, unusually, closed at lunch times and burgers etc served on the beach, again not what we prefer and so we ate lunch every day at Aunt Rubys the beachside restaurant. This was, after fourteen days, a little repetitive as the available menu changed little. Little niggles and no reason not to give a 5* review, we would most certainly return in the future.

First time travelling to Jamaica and with with our one year old. To sum up the vacation, we had a great time. We have travelled to many other resorts in other countries and strongly feel Jamaica is our favourite destination. The resort was very clean and we felt that the restaurant, pool and beach were all short distances of eachother. We seemed to have booked during their low season and lucked out as we felt the resort would be unable to provide when fully booked. We had a taste of what the resort would be like during high season over the weekend when lots of locals and larger parties arrived. One night there was a line up to get in to the buffet and they were not letting people in because there wasn't enough seating. The staff were very friendly, our child received a lot of attention. We watched a few evening shows and enjoyed the shows that had third party companies come in to perform. The food was great, we enjoyed all the meals. The only issue we had was the timing of the meals. Breakfast started at 7am and dinner started at 6:30pm. Each of those times were a little too late for our family now that we have an early riser ready to eat. The only 24hr food option is a cafe (mainly desserts with a few sandwiches) and room service which we called and never received our order. We seemed to have issues with requesting things at the hotel. Our crib that was requested by our travel agent in writing came 4hrs after check in and was way past our kids bedtime. We also asked for dish soap and that never arrived.