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IBEROSTAR Paraiso del Mar


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All Inclusive    

IBEROSTAR's Premium Collection: IBEROSTAR Paraiso del Mar is a luxurious 24-hour all-inclusive resort on a spectacular stretch of white sand beach. With its grand, impressive Mexican decor, this luxurious colonial-style resort will leave you in awe as soon as you step in to the reception area. Accommodations are contained in eleven three-story bungalows surrounded by 35 acres of lush tropical gardens, and each room has a balcony or terrace. A tram runs throughout the complex to transport guests around the facilities.

Discover a slice of Eden in flourishing gardens with a never-ending pool weaving through the contours of the resort like a tropical lagoon and creating a fantasy that adults as well as kids will love! The IBEROSTAR Paraiso del Mar Hotel offers one of the largest pools in all of Riviera Maya- over 3,280 feet in length! Its white sand beach is one of the best in all of Mexico.

Scuba diving enthusiasts will love the convenience of the five star PADI and SSI diving center offering excursions to the treasures of the Caribbean reefs (fee). Play a game of tennis, work out in the gym or just relax in the Jacuzzi while the little ones are entertained and supervised in the mini-club. Sports aficionados who enjoy the great outdoors will be impressed by the IBEROSTAR Paraíso del Mar's extensive list of sports and leisure offerings. Enjoy great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course.

Enjoy appetizing specialties from Mexican fare to international cuisine. Choose from seven specialty restaurants (ŕ la carte dining restrictions apply) connected by walkways over lagoons near the open-air lobby. Additionally, the abundant buffet offers delectable choices. For casual diners, there's the grill/snack bar, the ice cream parlor and the daily beach barbeque! Ten bars and lounges offer tropical spirits to your heart's content, while teens can enjoy their own disco. At night, enjoy live entertainment in the theater.

Exceptional Values!
Honeymooners:
Bottle of champagne, fruit platter, and IBEROSTAR gift.
Family: First child 12 & under Stays, Plays & Eats Free (valid 5/01-10/31/16).

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
This resort is located on Playa Paraiso in the Riviera Maya, about 20 minutes north of Playa del Carmen and just below Puerto Morelos. It is approximately 15 miles away from the International Airport, and just half an hour's drive from Cancún.
Address: PUERTO JUAREZ KM 309
PLAYA PARAISO, PLAYA DEL CARMEN
QR

MX
Local Phone: 52-984-877-2800
Toll Free Phone: 1-888-923-2722
Fax: 52-984-87-728-13
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (20 km)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
The impressive fantasy pool integrates various other pools into a large river setting. There are 3 open-air jacuzzis, a scuba clinic, sun loungers, sun terrace and 3 swim-up bars everything you need for a truly complete holiday.
Golf: ONSITE
PD Dye course design. Par 72
Holes: 18
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Basketball, Ping Pong, Billiards, Table Soccer
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
IBEROSTAR Paraiso del Mar is a luxurious All-Inclusive resort consisting of eleven 3-story bungalows in perfect harmony with the surrounding environment. Bungalows are surrounded by 35 acres of lush tropical gardens. Each room has a balcony or terrace. This fantastic luxury resort features top quality dining in seven spectacular specialty restaurants (plus an international buffet and beach grill). Electric train drives around property. Beach: The resort is situated on a 3/4 mile stretch of fine, white sandy beach along the transparent watersof the beautiful Caribbean. Enjoy a non-motorized watersport, relax in the comfort of a sun lounger,or visit the 5-star PADI SSI Dive Center. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 388
Year Opened: 2000 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Ala carte restaurants: 3 reservations for 7 nts stays. Dress code: long pants for men.
ROOM TYPES
SUPERIOR STANDARD ROOM
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, a private balcony or terrace with garden or jungle views. This room is located by the beach and pool and includes access to the Spa Sensations wet areas.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE OCEAN FRONT
Spacious guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with oceanfront views. Room also features a minibar, complimentary access to Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
SUPERIOR JUNIOR STE OCEANFRONT
Spacious guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private terrace with oceanfront access. Located on the ground floor, this room also features a minibar, unlimited dinner reservations, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden views. Spacious room also features a minibar, complimentary access to Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
STANDARD ROOM
Standard guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden views. Room also features a minibar, a ceiling fan, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
STANDARD FAMILY ROOM
Connecting bedrooms, one with two double beds and one with one king. Room also features a private balcony with garden views, a fully-equipped bathroom, a minibar, complimentary access to the Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
DINING
IBEROSTAR Paraiso del Mar features 1 meal plan options:
All Meals, Drinks & Tips-FULL-Reservations required for speciality restaurants
There are 7 Restaurants at IBEROSTAR Paraiso del Mar:
El Hashiru - An a la carte Japanese restaurant, elegant dress and reservations are required. This is a non-smoking restaurant. Men are requires to wear collar shirts and dress slacks, proper foot wear
La Dorada - An a la carte Mediterranean restaurant serving mainly fish and seafood specialties. Reservations and dress code required.
La Hacienda - An a la carte Mexican restaurant, elegant dress and reservations are required. Men are required to wear collar shirts and dress slacks and proper footwear.
El Faro - Lunch buffet featuring Mexican appetizers and a la carte steakhouse restaurant for dinner. Reservations required for dinner. Formal/elegant dress code.
El Mercado - An International buffet restaurant with gourmet show cooking. Open for breakfast, lunch, dinner, and late night snacks. Casual/formal dress code.
El Puerto - Open air a la carte restaurant serving grill and steak specialties. Men are requires to wear collar shirts and dress slacks and proper foot wear.
El Rodizio - An a la carte Brazilian restaurant, elegant dress and reservations are required, men have to wear slacks.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Dance classes, Spanish lessons, Volleyball, Basketball, Football, Olympic Games, Aerobics
Nightly Activities & Entertainment:
Nightly entertainment with a live band and professional dancers, Weekly Theme PartiesParties, Theater Bar and Night Club.
CHILDREN'S PROGRAMS
Lucy's Kid's Club offers supervised activities from 10:15 a.m. to 5:00 p.m., plus a children's pool and kiddie disco from 8:00 p.m. to 8:45 p.m.
Applicable Ages: 4-12 year old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool

Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
12936 Recommend
12936 past Apple Vacationers would recommend IBEROSTAR Paraiso del Mar to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3967 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
A great week
Francis S, Montreal, Canada
Tue May 03 05:17:43 EDT 2016
This was our 5th time in Mexico, the second at this hotel. Service : Sometimes stellar, sometimes just ok. The quality of the service did vary a lot during the week, it really all came down to the specific individual you are dealing with. One thing I would suggest is to not hesitate to ask. A good example of this is when you have found a waiter that you like at the buffet, they usually serve the same sections everyday. Asking to be seated in that section will ensure you have a great experience the next time around. Hats off to Yordi at the Star Rock Café and to Carlos at the beach lobby bar for providing us with the best experience every time. Grounds / Cleanliness : Simply amazing. The level of effort to keep everything from the grass to the mirror finish of the ceramic across the resort is extremely impressive. Restrooms are always uber-clean, and there isn't a single moment where we wished something was cleaner. To give a specific example, there is a path made of wood on the beach. Obviously being on the beach with the sand and the wind, you assume it would be sandy. But they sweep this wooden path literally non-stop during the day to keep it pristine. Food : The buffet is good, but the variety is a bit lacking. Also, it was much better some of the days as it was the other days. Being with a group of 6 however, some days it seemed like it was more personal preferences than actual quality. The à la carte restaurants are a definite step up and have been quite enjoyable for us Two tips : There is a tacos place in the shopping center connected to all iberostar Paraiso that is both included and excellent. You can also find a better coffee shop with iced coffee options, and an iced-cream shop that also makes delicious crepes. You can also go at the reception every day around 4pm and get extra à la carte reservations beyond the four included with the package. The Star Rock Café is also a great à la carte option for food and is in a more ''relaxed'' environnement. Rooms: Rooms are good for the price, and the beds are good.There is free wifi across the resort, including in the rooms, and the speed is good enough to actually watch Netflix for example. Beach : Great, large beach area, not to many rocks/corals compared to other hotel in the same area. The hotel employees were great at removing sea weed completely in the morning. Pools: The pools are gigantic, with areas for water sports and a silent area for relaxing. Probably the best pool of any resort we have visited so far! Many, many animals and trees across the resort made it a very pleasant stay and added to the relaxing feel of the hotel. Definitely a great hotel on a budget! More>

Excellent!
offthehook_rb, Warren, Michigan
Mon May 02 08:57:57 EDT 2016
This was my second stay at the Iberostar Paraiso Del Mar and I would like to say it was just as enjoyable as the first. The grounds are very beautiful, rooms are well kept and all of the staff seems to care that you receive excellent service. Night time entertainment is good to great, don't miss the magic show on Thursday, the other nights are good too. Although I did not have any young children, the Iberostar Kids Club looked like it was well run and seen the kids at various points of the property just having a ball with the staff. Food in the ala carte restaurants was excellent, the buffets were good, and the taco stand in the shopping plaza is a must go, at least for one meal. While there are nicer resorts, there are cheaper resorts and everything in between, I feel that there is no better value for the money in Playa Del Carm than the Paraiso Del Mar. As I stated earlier, I am a returning member and I was welcomed and thanked for being a repeat customer with chocolates, a bottle of tequila, t-shirts and a letter from the hotel manager expressing a warm welcome and thanks. I will return again! More>

Great Mini Vacation
Joedad, Barrie
Mon May 02 08:48:52 EDT 2016
We loved the Iberostar Paraiso Del Mar from the moment we pulled up to the lobby. Reception was quick our room was ready ahead of schedule and the concierge hooked us up with dinner reservations for the Japanese -which was excellent and the Steakhouse which maybe we ordered wrong but our steaks were just so so. I was concerned about the non air conditioned buffets but it wasn’t an issue. The Main buffet is much better for breakfast and dinner. The people of the Iberostar are the best from housekeeping to the bartenders (Roger & Victor) and I can safely say the Star Friends Team is the best I’ve encountered at the resorts I’ve visited including other Iberostars’ They go out of their way to reach out to folks who may not be joiners but appreciate a friendly chat . (Lalo, Lillyanna, and Daniel stood out) I also loved the costumed characters who showed up from time to time. Lots of fun.. Looking forward to a return visit soon More>

Returning to this resort!!!!!
Gordon T,
Sun May 01 21:26:32 EDT 2016
Ill keep it simple short and sweet... please!!!! Do not listen to any bad reviews on her because believe they are the people you cannot please..i work in the service industry and know this all to well.. after reading the complaints then actually experiancing it myself i was blown away...staff and service is beyond what you could expect everywhere you went!! Resort and pools super clean!!! Excellent grounds and wild life everywhere!! Beach was great obviously a lil bit of coral but who cares its only certain spots,throw on snorkle gear and enjoy..dont complian embrace it....al la cartes were amazing..buffet never dissapointed me..rooms cleaned and fully stocked daily..disco was always fun...lobby bar my fav place with orlando and BIG D!!! 2 things ppl complian about is the walking bcuz its huge..stop crying grab a bike or a golf cart that picks u up every 3 mins...and 2nd the drinks..they have premium jus ask its easy...and yes rreserve ur spot early but who cares wake up n go have breakfast.... More>

EXTREMELY SATISFIED
lyndaduhaney, Brooklyn, New York
Sun May 01 12:49:38 EDT 2016
Everything was pleasant and enjoyable at this hotel, from arrival to departure. The staff were very professional and pleasant and I felt very comfortable throughout my stay. A special shout out to Daniel, Ulyses and Gabriela at the front desk. A special thanks to Rosario for taking care of my suite- spotless! For a hassle free vacation, I would recommend IBEROSTAR Paraiso Del Mar. You will not be disappointed! More>



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