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Dreams Puerto Aventuras Resort & Spa


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Unlimited-Luxury®   All Inclusive    

Crystal Apple Award Winner: Best Destination - Riviera Maya, 2013

Value Plus!
Golf: One Complimentary Round of Golf per person per day (Cart Mandatory & Extra Charge, restrictions apply).
Extra Value: Unlimited connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.
Free Symbolic Weddings: Receive the Dreams Eternity Honeymoon Package complimentary when booking the minimum required room category for a minimum of 7 nights (restrictions apply; see AppleBeachBrides.com).
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

Dreams Puerto Aventuras welcomes you with crystalline pools, hideaway beach spots and the shade of palms and thatched palapas everywhere. Water sports, swimming with the dolphins and manatees at the on-site dolphinarium, bike tours, and beach combing are favorite activities here.

All guest rooms and suites are truly luxurious with private balconies or terraces and brilliant views of the multi-hued Caribbean or the yacht-filled bay. A wealth of amenities includes satellite TV, daily restocked mini-bar, full-sized baths with separate showers, and 24-hour room and concierge services. Upgrade to a Preferred Club room and receive Preferred status and amenities including impressive ocean views, complimentary in-suite WiFi, special concierge service, daily complimentary newspaper, upgraded mini bar service and upgraded bath amenities, and access to the Preferred Club Lounge serving daily continental breakfast, hot and cold afternoon hors d'oeuvres, exquisite desserts and fine liquors and computer access.

The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration, while you have the opportunity to be pampered at Dreams Spa by Pevonia, and work out at the state-of-the-art fitness center. Dreams Puerto Aventuras Resort & Spa offers the perfect setting for a truly relaxing and fun-filled vacation.

Choose among six restaurants offering sumptuous à la carte dining and five exquisite bars and lounges. Guests have the option to Sip, Savor & See as part of the privileges of Unlimited-Luxury®. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).

Find more information about Dreams Resorts & Spas.

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HOTEL LOCATION
Dreams Puerto Aventuras Resort & Spa is located 15 minutes south of Playa del Carmen in Puerto Aventuras on a private beach north of the Mayan ruins of Xcaret and Tulum. 60 minutes from Cancun International Airport.
Address: CARRETERA CHETUMAL PTO KM 269
PUERTO AVENTURAS
QR

MX
Local Phone: 011-529848753000
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
The hotel boasts a 30-person, oceanfront Jacuzzi!
Golf: NEARBY
27 holes at The Riviera Maya Golf Club
Travel through 4/30/14 - 1 round golf per paying adult per day included. Cart fee and prime time play fee for golf before 1pm-2pm depending on season is not included and does apply. No show/cancel penalty applies.
Holes: 18
Water Sports on Site
Snorkeling: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Redesigned with the highest standards of excellence, Dreams Puerto Aventuras Resort & Spa sits like a jewel on the southeast coast of Mexico's Yucatan Peninsula, serenely placed in a secluded picture perfect, sugary sand beach. Our dreamlike playground features exquisite accommodations, true gourmet dining and premium beverages, swim-up bars and lounges, a world-class spa, Explorer's Club for kids, Wi-fi in all rooms and public areas (fee required). Beach:
Total Rooms: 305
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
WiFi throughout all sleeping rooms: 1 hour /$10, 1 day/$15, 4 days/$40, 7 days/$60
ROOM TYPES
DELUXE DOLPHIN VIEW
422 sq. ft., King or 2 doubles, Balcony or terrace, Dolphin view, Room safe, Coffee maker, Cable TV, Phone, Use of bathrobes/slippers, DVD/CD player, Mini-bar, Alarm clock with Ipod/MP3 station, Iron/Ironing board, Hairdryer, Rollaways/cribs on request.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE OCEAN VIEW FAMILY
One room 444 Sq Ft-King or 2 double beds and sofabed-Balcony or terrace- Hair dryer-Vanity mirror-Room safe-Coffee maker-Cable TV-Use of bathrobes & slippers-DVD/CD player-Minibar-Alarm clock with IPOD/MP3
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
PREFERRED CLUB OCEAN FAMILY
One room 444 Sq Ft-King or 2 double beds and sofabed-Balcony or terrace-Private concierge service-Club lounge-Pillow menu-VIP amenities-Hors d'oeuvres in morning & afternoon
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
PREFFERED CLUB OCEAN VIEW
422 Sq Ft -1 King or 2 bouble beds - Private balcony or terrace - A/C - Use of Bathrobes and slippers- Private concierge service-Club lounge-Pillow menu - VIP amenities-Hors d' oeuvres in morning and afternoon-Wider selection in mini bar
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
HONEYMOON DOLPHIN VW
444 sq. ft-King bed-Jacuzzi for two-Use of bathrobes/slippers- Alarm with IPOD/MP3 dock station. Pref Club: Concierge service, Club lounge, Dolphin view, WiFi, pillow menu, VIP amenities, upgraded mini-bar, continental breakfast & newspaper.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GARDEN
422 sq. ft., King or 2 doubles, Garden-view balcony or terrace, Room safe, Coffee maker, Cable TV, Phone, Use of bathrobes/slippers, DVD/CD player, Mini-bar, Alarm clock with Ipod.MP3 station, Iron/Ironing board, Hairdryer, Rollaways/cribs on request
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GARDEN FAMILY
One room 444 Sq Ft room-King or 2 double beds & sofabed-balcony or terrace- Hair dryer-Vanity mirror-Room safe-Coffee maker-Cable TV-Use of bathrobes & slippers-DVD/CD player-Minibar-Alarm clock with IPOD/MP3
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE OCEAN VIEW ADJOINING
Two rooms connected by a door, 422 Sq Ft -King & 2 double beds-Balcony or terrace -Hair dryer-Vanity mirror-Room safe--Coffee maker-Cable TV-Use of bathrobes & slippers-DVD/CD player-Stocker minibar-Alarm clock with IPOD/MP3
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
PREFERRED CLUB DOLPHIN VW
422 Sq Ft, 1 King or 2 double beds, balcony or terrace, dolphin vw, A/C, Concierge service, club lounge, Internet ($), Pillow menu, VIP amenities, Hors d' oeuvres in morning/afternoon, wider selection of mini bar items
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
HONEYMOON JACUZZI OCEAN VW
444 sq. feet-King bed-Jacuzzi for two-Use of bathrobes/slippers- Alarm with IPOD/MP3 dock station. Preffered Club: Concierge service, Club lounge, Internet access, pillow menu, VIP amenities, upgraded mini-bar, continental breakfast & newspaper.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE OCEANVIEW
422 Sq Ft - 1 King or 2 double beds - Private balcony or terrace - A/C - Hair dryer - Vanity mirror - In room safe - Coffee maker - Cable TV-phone -Use of Bathrobes and slippers - DVD/CD player - Stocked minibar - Alarm clock with IPOD/MP3
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE MARINA VIEW
422 sq. ft., King or 2 doubles, Balcony or terrace, Marina view, Room safe, Coffee maker, Cable TV, Phone, Use of bathrobes/slippers, DVD/CD player, Mini-bar, Alarm clock with Ipod/MP3 station, Iron/Ironing board, Hairdryer, Rollaways/cribs on request.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite

OTHER INFO
WiFi available: 1 hour /$10, 1 day/$15, 4 days/$40, 7 days/$60
DINING
Dreams Puerto Aventuras Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Dreams Puerto Aventuras Resort & Spa:
El Patio - À la carte authentic Mexican cuisine. Dress code: Casual attire. Open for dinner.
Portofino - Fresh Italian specialties served à la carte, Air conditioned or outdoor service available on the terrace. Dress code: Casual elegance - neat attire. Long pants for men. Open for dinner.
Gohan - Sushi dinner. Attire: Casual Elegance
World Cafe - Buffet style cuisine with a variety of international specialties and theme nights. Air conditioned. Dress code: Casual attire (sleeveless shirts for men not allowed at any time). Open daily for breakfast, lunch and dinner.
Barefoot Grill (Snack Bar) - Delicious burgers and hot dogs served on an outdoor terrace, Beachside. Hours: open daily from 11:00 am - 6:00 pm.
Seaside - A la carte Steak and Grilled Specialties. Dress code: Casual Attire. Open for lunch and dinner.
Oceana - Adults-only fresh gourmet seafood served à la carte with views of the marina. Dress Code: Casual elegance - Neat attire. Long pants for men. Open for dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Guests can keep busy with scheduled yoga, shuffleboard, bocce-ball, ping-pong and more.
Nightly Activities & Entertainment:
Theme nights, nightly shows and more, keep the activities going strong, well after the sun sets.
CHILDREN'S PROGRAMS
Fully supervised activities. Open daily from 9:00am to 10:00pm
Applicable Ages: 3 to 12 years old.

Children's Facilities
PlayGround
Game Room

All kind of activities based on science, nature and exploration including: sandcastle competitions, arts and crafts, big-screen movies on the beach, ocean trampoline, climbing wall, Euro-Bungee & weekly campout adventure

Apple Vacations Traveller Reviews
DONNA K.
Apr 18 2014
apple needs to do something about determining seats on charter flights prior to showing up at the airport/WE SHOULD BE ABLE to choose our seats at the time of booking...i am consistently placed in the back of the airplane which i hate and have at times been unable to sit with all out family members .. More>
Customer Rating: 

As advertised, no surprises. Great stay
JOHNATHON C.
Apr 15 2014
As a frequent traveler, I would say that this hotel is as advertised. Rooms were clean and spacious. I would give it 3.5-4 stars out of 5. The views from the balcony on the ocean side (we were on the 7th floor) are second to none. Absolutely beautiful. The beach is small and secluded, which made it .. More>
Customer Rating: 

Great Time
MICHAEL F.
Apr 14 2014
We had a great time. I was sick for the first couple of days and everyone was very accommodating. The resort was very clean and the lay out flowed really well. It was easy to get around and find everything. If there was anything to complain about it would have to be the service at the restauran .. More>
Customer Rating: 

Disappointed overall, NOT a 6 golden apple experience
KRISTIN B.
Apr 04 2014
Room wasn't ready, didn't get 7th floor until next day. Wasted first 24 hours fighting with front desk. Mold in shower, toilet leaked all over floor. Bathroom was disgusting in both rooms we had. Food was gross, especially buffet and dinners. Long wait times for portofino. Husband wedding ring di .. More>
Customer Rating: 

Fantastic Vacation!
ROBYN P.
Apr 02 2014
We loved Dreams! Every thing from the room to the food and staff was top notch - the Apple Rep was helpful and we had a great week! .. More>
Customer Rating: 

our stay
LEON D.
Mar 19 2014
my wife and i would stay here again. its a wonderful resort with a great staff. .. More>
Customer Rating: 

Dreams
DEBORAH H.
Mar 19 2014
Truly a vacation paradise. A beautiful resort and wonderful vacation destination. .. More>
Customer Rating: 

Great stay
DAN M.
Mar 16 2014
I have stayed at several other 6 golden apples, this is more like a 5 golden apple The beach was not what we expected, we like to walk and that was not an option, I read all review before I book and no one mentioned this .. More>
Customer Rating: 

I didn't like my time being wasted by someone trying to get us to go to another resort! Saying it's not a timeshare you can change the name but it's still the same. Trying to give us bogus coupons so that we would spend more money. When you book at a resort you obviously want to stay there and not be somewhere else! Didn't like how appointment times where made to talk to a
ANDREW M.
Mar 13 2014
The name but it's the same thing! Didn't like appointments made by Apple rep! It's my vacation!! So they can sell excursions and make more money off us as if we didn't pay enough! .. More>
Customer Rating: 

Dreams Puerto Aventuras
ERIC S.
Mar 12 2014
We went to the Riviera Maya for the first time and stayed at this hotel which was very nice but could have used a little TLC. We have been to Mexico many times but have never done an all-inclusive resort as we like to go out and visit local restaurants and see the sights. I was very pleasantly surp .. More>
Customer Rating: 

ROBERT P.
Mar 11 2014
We really enjoyed our stay. The staff were excellent and the room was wonderful. We were upgraded to ocean view which is noisy at night due to activity until 10 or 11. We didn't mind. The food was not as good as the first time we stayed there but was still okay. We enjoy it there because we love th .. More>
Customer Rating: 



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating