Home > Mexico > Cancun > Dreams Puerto Aventuras Resort & Spa
Cancun

Dreams Puerto Aventuras Resort & Spa


Email | Share |
Unlimited-Luxury®   All Inclusive    

Crystal Apple Award Winner: Best Destination - Riviera Maya, 2013

Value Plus!
Golf: One round of complimentary greems fees per person, per day at the Riviera Maya Golf Club. (Valid through December 23, 2015; restrictions apply. Cart is mandatory and extra; additional fees still apply.)
Extra Value: Unlimited connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.
Free Symbolic Weddings: Receive the Dreams Eternity Honeymoon Package complimentary when booking the minimum required room category for a minimum of 7 nights (restrictions apply; see AppleBeachBrides.com).
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

Dreams Puerto Aventuras welcomes you with crystalline pools, hideaway beach spots and the shade of palms and thatched palapas everywhere. Water sports, swimming with the dolphins and manatees at the on-site dolphinarium, bike tours, and beach combing are favorite activities here.

All guest rooms and suites are truly luxurious with private balconies or terraces and brilliant views of the multi-hued Caribbean or the yacht-filled bay. A wealth of amenities includes satellite TV, daily restocked mini-bar, full-sized baths with separate showers, and 24-hour room and concierge services. Upgrade to a Preferred Club room and receive Preferred status and amenities including impressive ocean views, complimentary in-suite WiFi, special concierge service, daily complimentary newspaper, upgraded mini bar service and upgraded bath amenities, and access to the Preferred Club Lounge serving daily continental breakfast, hot and cold afternoon hors d'oeuvres, exquisite desserts and fine liquors and computer access.

The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration, while you have the opportunity to be pampered at Dreams Spa by Pevonia, and work out at the state-of-the-art fitness center. Dreams Puerto Aventuras Resort & Spa offers the perfect setting for a truly relaxing and fun-filled vacation.

Choose among six restaurants offering sumptuous a la carte dining and five exquisite bars and lounges. Guests have the option to Sip, Savor & See as part of the privileges of Unlimited-Luxury. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).

Find more information about Dreams Resorts & Spas.

Learn more about
Cancun.
HOTEL LOCATION
Dreams Puerto Aventuras Resort & Spa is located 15 minutes south of Playa del Carmen in Puerto Aventuras on a private beach north of the Mayan ruins of Xcaret and Tulum. 60 minutes from Cancun International Airport.
Address: CARRETERA CHETUMAL PTO KM 269
PUERTO AVENTURAS
QR

MX
Local Phone: 011-529848753000
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
The hotel boasts a 30-person, oceanfront Jacuzzi!
Golf: NEARBY
27 holes at The Riviera Maya Golf Club
Travel through 4/30/14 - 1 round golf per paying adult per day included. Cart fee and prime time play fee for golf before 1pm-2pm depending on season is not included and does apply. No show/cancel penalty applies.
Holes: 18
Water Sports on Site
Snorkeling: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Redesigned with the highest standards of excellence, Dreams Puerto Aventuras Resort & Spa sits like a jewel on the southeast coast of Mexico's Yucatan Peninsula, serenely placed in a secluded picture perfect, sugary sand beach. Our dreamlike playground features exquisite accommodations, true gourmet dining and premium beverages, swim-up bars and lounges, a world-class spa, Explorer's Club for kids, Wi-fi in all rooms and public areas (fee required). Beach:
Total Rooms: 305
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
WiFi throughout all sleeping rooms: 1 hour /$10, 1 day/$15, 4 days/$40, 7 days/$60
ROOM TYPES
DELUXE OCEAN VIEW FAMILY
One room 444 Sq Ft-King or 2 double beds and sofabed-Balcony or terrace- Hair dryer-Vanity mirror-Room safe-Coffee maker-Cable TV-Use of bathrobes & slippers-DVD/CD player-Minibar-Alarm clock with IPOD/MP3
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE DOLPHIN VIEW
422 sq. ft., King or 2 doubles, Balcony or terrace, Dolphin view, Room safe, Coffee maker, Cable TV, Phone, Use of bathrobes/slippers, DVD/CD player, Mini-bar, Alarm clock with Ipod/MP3 station, Iron/Ironing board, Hairdryer, Rollaways/cribs on request.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
HONEYMOON DOLPHIN VW
444 sq. ft-King bed-Jacuzzi for two-Use of bathrobes/slippers- Alarm with IPOD/MP3 dock station. Pref Club: Concierge service, Club lounge, Dolphin view, WiFi, pillow menu, VIP amenities, upgraded mini-bar, continental breakfast & newspaper.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
PREFFERED CLUB OCEAN VIEW
422 Sq Ft -1 King or 2 bouble beds - Private balcony or terrace - A/C - Use of Bathrobes and slippers- Private concierge service-Club lounge-Pillow menu - VIP amenities-Hors d' oeuvres in morning and afternoon-Wider selection in mini bar
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GARDEN FAMILY
One room 444 Sq Ft room-King or 2 double beds & sofabed-balcony or terrace- Hair dryer-Vanity mirror-Room safe-Coffee maker-Cable TV-Use of bathrobes & slippers-DVD/CD player-Minibar-Alarm clock with IPOD/MP3
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE OCEAN VIEW ADJOINING
Two rooms connected by a door, 422 Sq Ft -King & 2 double beds-Balcony or terrace -Hair dryer-Vanity mirror-Room safe--Coffee maker-Cable TV-Use of bathrobes & slippers-DVD/CD player-Stocker minibar-Alarm clock with IPOD/MP3
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
PREFERRED CLUB OCEAN FAMILY
One room 444 Sq Ft-King or 2 double beds and sofabed-Balcony or terrace-Private concierge service-Club lounge-Pillow menu-VIP amenities-Hors d'oeuvres in morning & afternoon
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GARDEN
422 sq. ft., King or 2 doubles, Garden-view balcony or terrace, Room safe, Coffee maker, Cable TV, Phone, Use of bathrobes/slippers, DVD/CD player, Mini-bar, Alarm clock with Ipod.MP3 station, Iron/Ironing board, Hairdryer, Rollaways/cribs on request
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE OCEANVIEW
422 Sq Ft - 1 King or 2 double beds - Private balcony or terrace - A/C - Hair dryer - Vanity mirror - In room safe - Coffee maker - Cable TV-phone -Use of Bathrobes and slippers - DVD/CD player - Stocked minibar - Alarm clock with IPOD/MP3
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE POOL VIEW
Other Amenities -
Kitchen
HONEYMOON JACUZZI OCEAN VW
444 sq. feet-King bed-Jacuzzi for two-Use of bathrobes/slippers- Alarm with IPOD/MP3 dock station. Preffered Club: Concierge service, Club lounge, Internet access, pillow menu, VIP amenities, upgraded mini-bar, continental breakfast & newspaper.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
PREFERRED CLUB DOLPHIN VW
422 Sq Ft, 1 King or 2 double beds, balcony or terrace, dolphin vw, A/C, Concierge service, club lounge, Internet ($), Pillow menu, VIP amenities, Hors d' oeuvres in morning/afternoon, wider selection of mini bar items
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE MARINA VIEW
422 sq. ft., King or 2 doubles, Balcony or terrace, Marina view, Room safe, Coffee maker, Cable TV, Phone, Use of bathrobes/slippers, DVD/CD player, Mini-bar, Alarm clock with Ipod/MP3 station, Iron/Ironing board, Hairdryer, Rollaways/cribs on request.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite

OTHER INFO
WiFi available: 1 hour /$10, 1 day/$15, 4 days/$40, 7 days/$60
DINING
Dreams Puerto Aventuras Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Dreams Puerto Aventuras Resort & Spa:
El Patio - À la carte authentic Mexican cuisine. Dress code: Casual attire. Open for dinner.
Portofino - Fresh Italian specialties served à la carte, Air conditioned or outdoor service available on the terrace. Dress code: Casual elegance - neat attire. Long pants for men. Open for dinner.
Gohan - Sushi dinner. Attire: Casual Elegance
World Cafe - Buffet style cuisine with a variety of international specialties and theme nights. Air conditioned. Dress code: Casual attire (sleeveless shirts for men not allowed at any time). Open daily for breakfast, lunch and dinner.
Barefoot Grill (Snack Bar) - Delicious burgers and hot dogs served on an outdoor terrace, Beachside. Hours: open daily from 11:00 am - 6:00 pm.
Seaside - A la carte Steak and Grilled Specialties. Dress code: Casual Attire. Open for lunch and dinner.
Oceana - Adults-only fresh gourmet seafood served à la carte with views of the marina. Dress Code: Casual elegance - Neat attire. Long pants for men. Open for dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Guests can keep busy with scheduled yoga, shuffleboard, bocce-ball, ping-pong and more.
Nightly Activities & Entertainment:
Theme nights, nightly shows and more, keep the activities going strong, well after the sun sets.
CHILDREN'S PROGRAMS
Fully supervised activities. Open daily from 9:00am to 10:00pm
Applicable Ages: 3 to 12 years old.

Children's Facilities
PlayGround
Game Room

All kind of activities based on science, nature and exploration including: sandcastle competitions, arts and crafts, big-screen movies on the beach, ocean trampoline, climbing wall, Euro-Bungee & weekly campout adventure

Apple Vacations Traveller Reviews
DOUGLAS B.
Aug 06 2014
I feel since you are booking a resort thru a travel agent the resort should accommodate travelers when their flight is early. They should let you check in and get to their room. We were up at 2 am to get to the airport by 4, flight left at six am. Got to the hotel by 1045, couldn't get into the roo .. More>
Customer Rating: 

SHAMIK S.
Jul 30 2014
We did not get the room we had asked for during Check-In. They gave us a room on the 2nd floor that had a partial ocean view. The room was not in a good shape and was stinking due to the pool and the reastuarant (food). After much discussion they were able to give us something on the 6th floor whic .. More>
Customer Rating: 

HOTEL REVIEW
PATRICIA M.
Jun 13 2014
We were not warned by Apple that when you arrive at the airport they attack you with a lot of pressure to buy entertainment at other hotels. They upon check in we were walked over to yet another desk to sign up for a tour of another Dreams hotel to learn about a "product". The product was a 2 1/2 h .. More>
Customer Rating: 

Great Resort, Night Manger charged us for a Movie we never watched.
VINCENT C.
Jun 04 2014
We were charged for an in room movie, we spent over an hour the night before we checked out talking with the night manager about removing the charge. The refused to remove the charge and it really left a sour taste in our mouths regarding this otherwise fantastic resort. .. More>
Customer Rating: 

Fabulous Resort!
JENNIFER V.
May 29 2014
Having been to several All Inclusives before, we were a bit skeptical but left highly recommending this resort. The staff was just incredible, the food was absolutely delicious, the beach was perfect, rooms were deluxe! We loved the natural pool by ocean and next to the swing bar. We would definite .. More>
Customer Rating: 

Dirty room, wrong rating
DALE F.
May 25 2014
The floor and table tops in our room were dirty when we arrived and were not cleaned the entire length of our stay. Apple rates this Hotel at a Golden 6, at best it is a Red 5. .. More>
Customer Rating: 

Kinger
JEFFREY K.
May 19 2014
This hotel was fine except that it bases itself around children and weddings. So if you're into that, it's perfect for you. My husband and I went for some R & R, and were pretty disappointed. The best bar at the resort closes EVERY time they have a wedding there, and for us, it was anywhere .. More>
Customer Rating: 

BRANDON A.
May 15 2014
The beach leaves a little to be desired but overall a good experience. Entertainment could have been better as well .. More>
Customer Rating: 

Room issues
LORIANNE C.
May 15 2014
I had 2 rooms under this booking for ocean view suites king size beds, as well as it was my 28 year wedding anniversary. when I booked the rooms I told them about our anniversary and they said they would do something special for us, the hotel staff new nothing of it until I made a semi issue. my ro .. More>
Customer Rating: 

our vacation
PATRICK G.
May 15 2014
This rating system was not comparable with the stay we just had at the Secrets hotel in cancun. The room with the ocean view was disappointing since we could not see the ocean because of the trees in front of the window. We ended up moving to the 5th floor the next day where the view was better but .. More>
Customer Rating: 

Service at the check in/out requested my credit card to charge $400.00 for incidentals from the get go. I had never been told I had to do this. Toilet seat was broken and there was an oder coming constantly
ANTOINETTE M.
May 11 2014
from the bathroom. Any questions we had we were sent back and forth from the apple rep to the check in/out desk. Poor service between them both. .. More>
Customer Rating: 



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating