Cancun

Dreams Puerto Aventuras Resort & Spa


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Unlimited-Luxury®   All Inclusive    

Crystal Apple Award Winner: Best Destination, 2015-2016

Exceptional Values!
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Honeymoon Suite with Jacuzzi or higher accommodations category for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

Dreams Puerto Aventuras Resort & Spa welcomes you with crystalline pools, hideaway beach spots and the shade of palms and thatched palapas. Watersports, swimming with the dolphins and manatees at the on-site dolphinarium, bike tours, and beach combing are favorite activities here.

All guest rooms and suites are truly luxurious with private balconies or terraces and brilliant views of the multi-hued Caribbean or the yacht-filled bay. A wealth of amenities includes satellite TV, daily restocked mini-bar, full-sized baths with separate showers, and 24-hour room and concierge services. Upgrade to a Preferred Club room and receive Preferred status and amenities including impressive ocean views, complimentary in-suite WiFi, special concierge service, daily complimentary newspaper, upgraded mini-bar service and upgraded bath amenities, and access to the Preferred Club Lounge serving daily continental breakfast, hot and cold afternoon hors d'oeuvres, exquisite desserts and fine liquors and computer access.

The supervised Explorer's Club keeps your kids totally entertained with exciting games, adventure, and exploration, while you have the opportunity to be pampered at Dreams Spa by Pevonia, and work out at the state-of-the-art fitness center. Dreams Puerto Aventuras Resort & Spa offers the perfect setting for a truly relaxing and fun-filled vacation.

Choose among six restaurants offering sumptuous à la carte dining and five exquisite bars and lounges. Guests have the option to Sip, Savor & See as part of the privileges of Unlimited-Luxury. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6pm to 1am (transportation costs not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified and participates in recycling programs, guest education, and community support projects. Everyday cleaning items are environmentally-friendly, and preservation programs protect wildlife and plants around the resort. Additional programs include Amigos de Sian Kaan, which helps with community development, and Plant-A-Tree, which allows guests to plant their own tree.

Find more information about Dreams Resorts & Spas.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
HOTEL LOCATION
Dreams Puerto Aventuras Resort & Spa is located 15 minutes south of Playa del Carmen in Puerto Aventuras on a private beach north of the Mayan ruins of Xcaret and Tulum. 60 minutes from Cancun International Airport.
Address: CARRETERA CHETUMAL PTO KM 269
PUERTO AVENTURAS
QR

MX
Local Phone: 011-529848753000
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
The hotel boasts a 30-person, oceanfront Jacuzzi!
Golf: NEARBY
27 holes at The Riviera Maya Golf Club
Holes: 18
Water Sports on Site
Snorkeling: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Redesigned with the highest standards of excellence, Dreams Puerto Aventuras Resort & Spa sits like a jewel on the southeast coast of Mexico's Yucatan Peninsula, serenely placed in a secluded picture perfect, sugary sand beach. Our dreamlike playground features exquisite accommodations, true gourmet dining and premium beverages, swim-up bars and lounges, a world-class spa, Explorer's Club for kids, Wi-fi in all rooms and public areas (fee required). Beach:
Total Rooms: 305
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
WiFi throughout all sleeping rooms ($)
ROOM TYPES
PREFFERED CLUB OCEAN VIEW
Room in preferred location and includes one king bed or two doube beds. Private, furnished balcony or terrace features beautiful ocean views. Room also includes a spacious bathroom, a minibar, Preferred Club privileges, and more. 422 square feet.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
HONEYMOON DOLPHIN VW
Guestroom includes a king bed and a private, furnished terrace with a Jacuzzi and amazing views of the dolphinarium. Room also includes a minibar, a spacious bathroom with a tub and shower, Preferred Club privileges, and more. 444 square feet.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GARDEN
Guestroom includes one king bed and a private, furnished balcony or terrace with views of the beaufitul gardens. Spacious bathroom features a bathtub and shower. Room also includes a minibar, concierge service, and more. 422 square feet.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GARDEN FAMILY
Room includes one king bed or two double beds and a sofa bed. Furnished balcony or terrace features views of the gardens or pool. Room also includes a minibar and a spacious bathroom with a bathtub and shower. 444 square feet.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
PREFERRED CLUB DOLPHIN VW
Guest room includes a king bed or two double beds. Preferred location and a furnished, balcony or terrace with amazing views of the dolphinarium. Room also includes a spacious bathroom, minibar, Preferred Club privileges, and more. 422 squre feet.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
HONEYMOON JACUZZI OCEAN VW
Elegant guestroom includes a king bed and a private, furnished terrace with a Jacuzzi and incredible ocean views. Room also includes a spacious bathroom with a tub and shower, a minibar, Preferred Club privileges, and more. 444 square feet.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE POOL VIEW
Spacious guestroom includes one king bed or two double beds, and a private, furnished balcony or terrace with pool views. Room also features a spacious bathroom with a tub and shower, a minibar and more. 422 square feet.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE OCEANVIEW
Room includes one king bed or two double beds, and a private, furnished balcony or terrace with stunning views of the ocean. Features include a minibar, concierge service, and more. 422 square feet.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE DOLPHIN VIEW
Deluxe guestroom includes one king bed or two double beds, and a private, furnished balcony with an incredible view of the dolphinarium. Room features a spacious bathroom with a tub and shower, a minibar and more. 422 square feet.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE OCEAN VIEW FAMILY
Guestroom includes one king bed or two double beds and a sofabed. Room features a balcony or terrace with beautiful views of the ocean, a minibar, and more. 444 square feet.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
PREFERRED CLUB OCEAN FAMILY
Elegant room includes two double beds and a private, furnished balcony with amazing ocean views. Features include a spacious bathroom with a tub and shower, a minibar, Preferred Club privileges, and more. 444 square feet.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DINING
Dreams Puerto Aventuras Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Dreams Puerto Aventuras Resort & Spa:
Portofino - Fresh Italian specialties served à la carte, Air conditioned or outdoor service available on the terrace. Dress code: Casual elegance - neat attire. Long pants for men. Open for dinner.
Gohan - Sushi dinner. Attire: Casual Elegance
World Cafe - Buffet style cuisine with a variety of international specialties and theme nights. Air conditioned. Dress code: Casual attire (sleeveless shirts for men not allowed at any time). Open daily for breakfast, lunch and dinner.
Barefoot Grill (Snack Bar) - Delicious burgers and hot dogs served on an outdoor terrace, Beachside. Hours: open daily from 11:00 am - 6:00 pm.
Seaside - A la carte Steak and Grilled Specialties. Dress code: Casual Attire. Open for lunch and dinner.
Oceana - Adults-only fresh gourmet seafood served à la carte with views of the marina. Dress Code: Casual elegance - Neat attire. Long pants for men. Open for dinner.
El Patio - À la carte authentic Mexican cuisine. Dress code: Casual attire. Open for dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Guests can keep busy with scheduled yoga, shuffleboard, bocce-ball, ping-pong and more.
Nightly Activities & Entertainment:
Theme nights, nightly shows and more, keep the activities going strong, well after the sun sets.
CHILDREN'S PROGRAMS
Fully supervised activities. Open daily from 9:00 a.m. to 10:00 p.m.
Applicable Ages: 3 to 12 years old

Children's Facilities
PlayGround
Game Room
All kind of activities based on science, nature and exploration including: sandcastle competitions, arts and crafts, big-screen movies on the beach, ocean trampoline, climbing wall, Euro-Bungee & weekly campout adventure

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
6008 Recommend
6008 past Apple Vacationers would recommend Dreams Puerto Aventuras Resort & Spa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4448reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
I Highly Recommend; Families, couples, even a group of friends !!
keepsmiling40, Baddeck, Canada
Wed Apr 26 18:18:37 EDT 2017
We stayed for one week, it was incredibly amazing. The food, staff, rooms, everything was wonderful. With great entertainment on the beach throughout the day!! Always evening activities, we were there over the course of Easter weekend which they had an Easter egg hunt on the beach! There are three high class restaurants, a buffet and an area with an ongoing outdoor barbecue. Not to mention a 24 hour room service encase you have the late night munchies. This resort was everything and more that we expected; And the photos do not do it justice you have to see it for yourself!

Disappointing
iprimrose, London
Wed Apr 26 08:37:31 EDT 2017
Unfortunately I feel compelled to write this review as our experience for the most part wasn't great. Positives- The staff here are great. Almost all of them are friendly, helpful & approachable. The kids club is fantastic. Our children 6 & 8 had such a great time that they were very sad to leave! Also the range of activities provided for the kids is second to none. The barracuda bar is great! Negatives- The food is generally substanard. We found the room service & buffet in the World Cafe particularly poor. Myself & my wife also became ill. Not sure what caused this but we did not eat anywhere other than the hotel. We arrived on a Friday & by Tuesday we were both very unwell. We left last Friday & are only now feeling back to normal. Unless you get up very early you'll be lucky to get a lounger. This doesn't make for a relaxing break having to set your alarm every day!! The beach is fairly disappointing. It's very small & not great for swimming. They also have a team of guys who work very hard to maintain the seaweed problem but it looks ultimately to be a thankless task. Perhaps the hotel would be wise to invest in some industrial machinery to try & tackle the problem! The pools are also disappointing. On the family side they are very crowded & in need of repair. Tiles are breaking off & surrounding pools look old & jaded. The hotel itself is in a fairly tired & dated state.....definitely time for a refurb! Our room was clean but very small for a family of 4. When we arrived we did not receive the room that we had booked online. We were told that the hotel could not guarantee those rooms!! We were also told that there was nothing they could do as the hotel was fully booked. (We did move to another room the following day but feel this shouldn't have happened initially). The hotel should perhaps work in collaboration with external booking sites to make sure people are aware of this! The hotel will try very persuasively to offer a 'free' taxi to their sister hotel in Tulum for a presentation on a time share. Don't do it! It took far longer than we were told & we wasted half a day. If you're looking for a great kids club then this could be the place for you. Unfortunately due to the aforementioned negatives we would never go back to a dreams hotel! Room Tip: Avoid the time share presentation!!

got married here sept 2016
amyegg2k,
Tue Apr 25 12:15:56 EDT 2017
came in sept 2016 to get married. Was the best, wedding coordinator was amazing, sorted everything, was hassle free. Was a group of 9 of us... a couple of them had a lot of moaning about the food but no one else had a problem with it. visit the sushi bar even if you don't like sushi..they do excellent ribs. we had a view of dolphinarium and was great to see them swimming around on a morning. our first room- honeymoon Jacuzzi dolphin view---was tiny, couldn't expect to get ready for a weddin in there... we complained and got upgraded to preferred club room on top floor. any questions feel free to ask as this is just a quick review which deserves to be much longer

great services, but you may not get what you reserve
mikeY2166QS, Portland, Maine
Mon Apr 24 15:19:37 EDT 2017
I truly have a hard time giving a bad review when there's so much good to say about Dreams Puerto Aventuras, but they screwed up the one most important thing that I needed. The rooms I reserved. We were travelling as a family - my parents, my wife and I, and my kids (13 year old boy and 15 year old girl). As such, we reserved through RCI a hotel room style unit for my parents and a "one bedroom" unit for us - described as two connecting hotel room units with a king size bed in one and two doubles in the other. When we arrived after a 22 hour day of travel we were told we had been "upgraded" and now had three ocean view rooms spread from one end of the third floor to another. Obviously I wasn't about to leave my kids way down the hall in a country that we had never been to before and not speaking the language. In addition, all three rooms had king beds - they wanted the kids to share. After discussions with the person at the desk we were told that there was a room next to, but not connecting to, one of the others. Still a king size. Well, it turned out that the person at the desk didn't know his inventory - the rooms were still not next to each other - across and down the hall instead. My wife and I each took a kid and a room. It was then that we discovered that one of the rooms had not been fully cleaned. There was a half-full water bottle on the bench by the bed, the fridge had not been stocked, and the room smelled of musty towels. We were able to get the room cleaned, and after three days we were finally able to move into a room matching our reservation. It turned out we were not the only ones there last week with this situation. We met a family on our last day who had come in a couple days before with a reservation for two double beds to cover four people. When they arrived they found they had a room with a single king. Now for the praise. Obviously, with the exception of night time we didn't spend much time in our room. The people who work at this resort in the bars, restaurants, housekeeping, maintenance, and especially the entertainment team are some of the most pleasant and hard working people I've had the pleasure of meeting. They hustled all day long with smiles on their faces, a greeting every time they passed, and always looking for a connection to make you feel at home. The food was always very tasty and there was a decent selection. The shows were phenomenal (in fact, everything the entertainment team touched was a blast). Excursions were great (definitely do the snorkel trip if you stay here). Take advantage of Dolphin Dreams right out the back of the resort. Would I stay here again? No - in fact I'd be hard pressed to stay at any Dreams resort (or any other Unlimited Vacation Club resort for that matter) due to the reservation issue. But if you choose to and your reservation works out, know that you will be pleased by everything else.

Nice, but not excellent.
aliciahiebert, Saint Charles, Illinois
Mon Apr 24 15:12:49 EDT 2017
Just returned from a 5 day stay. Very important to know that the rooms are not ready until 3pm, so if your flight arrives any earlier than that you will be wandering around the resort until exactly 3pm when they say your room is ready. Wish we would have known this and we would have packed our swimsuit in our carry-on bag or chosen a later flight. Edgar at the Seaside Grill is a great server! And they have fantastic fish tacos. Rooms are nice, we stayed pool side on the kids side (Room 132) and it was noisy at night because entertainment in the lobby and lobby bar are very close by. I've heard the upper floors are much better. The beach was a joke. The small rocky beach with small enclosed ocean area, blocked in by rocks and buoys is hardly swimmable. Best part of this resort is the natural pool (they don't advertise this) and bar with the swings. Overall, it was nice but not excellent.



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