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Allegro Playacar

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All Inclusive    

Allegro Playacar Resort is situated on the best stretch of white sand beach in Playa del Carmen. This family friendly, all-inclusive resort is surrounded by lush, tropical gardens looking out to the crystal clear waters of the Mexican Caribbean. This resort is ideal for small groups, family reunions, and gatherings. Allegro Playacar Resort is located approximately 40 miles from Cancun International Airport.

Features include unlimited meals, snacks, and beverages at four restaurants and four bars. Enjoy the disco, three swimming pools, tennis, basketball, and volleyball. Non-motorized watersports include scuba diving lessons. Young vacationers will love the Kids' Club, offering supervised activities away from mom and dad. After sunset, Allegro Playacar Resort's nightly entertainment includes local talent, staff shows, and a weekly Manager's Cocktail Party.

Exceptional Values!
Family: One child 12 & under Stays, Plays & Eats Free (valid 5/01-6/30; 9/01-12/22/16).
Honeymooners: Receive the Eternal Love Honeymoon or Anniversary Package complimentary when booking a minimum of 7 nights in any room category (restrictions apply).

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Maya.
This beachfront resort is located 10 minutes away from the quiet village of Playa del Carmen, and 40 miles south of Cancun International Airport.
Address: HOTELERO NO. 7

Local Phone: 011-52-984-873-0
Toll Free Phone: 1-800-858-2258
Fax: 52-984-87-3078
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (1 mile)
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Playacar Golf Club - 1/4 mile away
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202-yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: mandatory
Lessons Available
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary
Raquet Rental Fees: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Archery, Shuffleboard
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
The Allegro Resort is composed of charming thatch-roofed villas that combine an exotic Polynesian touch with the comforts of home. Set within a tranquil environment full of vegetation and Caribbean flavor, the resort offers 300 air-conditioned rooms. Because the villas are centralized in the midst of a very lush, tropical garden area, the guests are able to enjoy a laid back and relaxed atmosphere. Features include unlimited imported & domesticdrinks, nightly entertainment, and daily activities. Beach: The Allegro Playacar is situated on a long white sand beach with clear, calm waters, considered among the finest in the Caribbean. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 300
Year Opened: 1993 Credit Cards: Visa, Master Card, American Express
No pets allowed, and white shoes are required on the tennis courts. Men are required to wear collarshirts and dress slacks, casual elegant dress codes applies to women. Spring Breakers require a deposit per person upon check-in.
Guest rooms feature one king or two double beds and are closer to the beach or swimming pool. All rooms have individually controlled air conditioning, ceiling fan, color satellite TV, private bathroom with tub and shower, iron/board and coffee pot.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
378 sq.ft, 1 King size or 2 dbls, Balcony with Hammock, Located close to beach, Satellite TV, Minibar, coffee/tea maker, Safe deposit box, Bathroom with tub and shower, Iron & ironing board, Hairdryer, Cribs available upon request.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer

Cribs are available on request.
Allegro Playacar features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All
There are 4 Restaurants at Allegro Playacar:
The Buffet - An International buffet restaurant with different theme nights, dress is casual, newly renovated with air-conditioning.
The Pizzeria - A casually elegant a la carte restaurant serving Italian specialties. Reservations are required.
La Troje - A casually elegant a la carte restaurant serving Mexican specialties. Reservations are required.
Snack Bar - Lunch buffet, bar and late night fare.
Daily Activities & Entertainment:
Daily Activities Program hosted by recreation staff in a variety of languages, basketball, volleyball, water polo.
Nightly Activities & Entertainment:
Nightly Entertainment with local talent and staff shows, weekly Manager's Cocktail Party.
The supervised activities program includes games, dancing, painting, etc. Available from 9:00 a.m. to 5:00 p.m.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
Game Room
Children's Pool

Babysitting Fee: $
Advance Notice for Babysitting: 24 hours notice

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
304 Recommend
304 past Apple Vacationers would recommend Allegro Playacar to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3923 reviews
What to expect

TripAdvisor Traveller Reviews
Beware tourists staying at this hotel !!!
Sue O, Liverpool, United Kingdom
Thu Jun 23 08:16:24 EDT 2016
I have just returned today from this hotel, on arriving home I unpacked my case only to find that a dress that I had packed was missing. I had left my case open after packing the previous day and just added the last things that I had left out. I know for a fact that I packed this dress. I am really upset that the staff that I had been friendly with could do this to me. I have contacted the hotel by e mail but they have not replied to me yet. I was in room 3114 and various staff have c leaned this room so I am not blaming one person. It has really spoilt what was a nice holiday. My husband has had an item taken from a neighbouring hotel a few years ago, as my sister in law did when she was on holiday with us. this was a present for her granddaughter again taken from her case just before she was leaving. I am so upset about this at the time of writing this and feel I never want to visit Mexico again. Again please all be aware of what is happening at this hotel. More>

Nice hotel
ShinyOne23, Prestwick, United Kingdom
Wed Jun 22 15:34:49 EDT 2016
I feel that the facilities are good enough unlike some people here say, unless you are a snob perhaps? Resort is not super modern or polished but you get that rustic feel to it. Lovely rooms, nice resort set up. Buffet was delicious all the time and definitely can recommend a la carte Mexican and Italian! The beach is amazing, very good for nice long walks and runs if you're into that, ocean is beautiful and warm. We did parasailing and it was awesome. Very friendly staff, except animators team, they seem to be quite friendly with more local people, not so much with English speakers. We weren't approached once and felt a bit like outsiders, but just got on with our own things. Timeshare and membership sales people do hassle you to attend a presentation. We did it out of curiosity, had a nice time looking at the other hotel and member areas. However when we were back in the office it was a hard on sale, there were no brochures or proper charts, all was written on pieces of paper with different numbers coming up every time a new paper was whipped out, very fast aggressive talk, I really wanted to just get up and walk away! So unless you like to be pressurised for purchase, don't go to the presentation! More>

Warm & friendly hotel in beautiful Mexico
UKFamilyUk, UK
Wed Jun 22 13:30:13 EDT 2016
We stayed for a week between 13th June - 21st June, firstly please put into perspective the negative reviews, this is a reasonable priced hotel in Mexico, as with all destinations in the Caribbean, you're not paying for the room but the fantastic beaches, pool, good food, friendly people, that said the rooms were fine, always well cleaned & good facilities. The beach & pool areas are always kept clean, I can honestly say the team here work non stop around the clock to make sure it stays this way & do so with a smile :) The food & drink was plentiful, always lots to choose from at breakfast, lunch & dinner, The Mexican & The Italian are fab & the service was always good. All in all despite some rain we had a great, relaxing break, the entertainment team & all the staff work very hard to make sure everyone has a happy stay, even going the extra mile & streaming the England v Wales game when it wasn't on to.... Thanks all, we will definitely be back! More>

Fantastic place highly recommended
Camilla N,
Wed Jun 22 04:10:38 EDT 2016
Came here for a family holiday with my nephew and brothers etc, such an excellent place that suits all ages. Could not fault all the staff from the cleaners to the bar staff to the entertainers, all provided good service and could tell they all loved their jobs! Would definitely come again and we were sad to leave. Thank you! More>

Very nice for the price!
Laura_0440, London, United Kingdom
Fri Jun 17 11:03:31 EDT 2016
Me and my partner stayed for 10 nights (4th June - 14th June). Overall a pleasant stay, was apprehensive about going after reading some reviews but was pleasantly surprised. We didn't pay 5* prices so didn't expect a 5* hotel, I would say a basic 3* but great for the price. The rooms are small but the air conditioning worked perfectly, the room was spotlessly cleaned every day, mini bar restocked and the maid always left some decoration made of towels and comfy beds. No free wifi but if you walk 5 mins down the road there is a Starbucks. Breakfast was lovely, we only had lunch down by the pool - fresh variety of BBQ'ed meat and fresh pizza, I would recommend the nachos with salsa and guacamole, delicious! Definitely visit the al a carte restaurants, you can visit one every three nights you stay. The Mexican served authentic Mexican food and the Italian was superb, we ate there twice! The al a carte restaurants have to be booked at guest services but I never found this to be a problem. The main restaurant had a theme every night which again was pleasant for a buffet. A big special mention to Alex who couldn't do enough for us at breakfast and lunch down by the pool, within two days he knew what we drank and always appeared genuine when talking to you, I hope he is recognised by the management. As for reviews that talk about rude staff, I never experienced this, the staff were always friendly and helpful. The two pools were nice and warm however the pool with the bar in did become dirty (sun cream residue sitting on top of the water) at times but there was always someone coming round to clean it. The beach was beautiful and very clean. The grounds of the hotel were lovely with lots of wildlife around. I'm prone to mosquito bites however I bought a brilliant liquid plugin repellent (mosqui-go duo) from a well known online retailer which I used in the room and a strong repellent lotion (Pyramid Trek ultra) I only got 6 bites the whole trip however a lot of people were covered in bites! The timeshare people do bother you a little and me and my partner did go for the presentation, we were taken to another hotel for a gorgeous breakfast and then shown around. One of our reasons for going was the discount vouchers we were given for trips. We are very well travelled (30 + countries) and this was our 4th holiday this year, I do have to say Mexico is the most expensive country I've visited for excursions however with the discount vouchers we got made them more reasonable. The presentation only lasted 3 hours and we didn't feel pressured when we returned so we felt it was worth it for the money we saved. Overall would I go back? Yes I would considering how cheap it was for Mexico. If you want 5* then this hotel is not for you. I'll be interested to see what changes Barcelo make. Thanks for a great holiday! More>

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