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Allegro Playacar

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All Inclusive    

Allegro Playacar Resort is situated on the best stretch of white sand beach in Playa del Carmen. This family friendly, all-inclusive resort is surrounded by lush, tropical gardens looking out to the crystal clear waters of the Mexican Caribbean. This resort is ideal for small groups, family reunions, and gatherings. Allegro Playacar Resort is located approximately 40 miles from Cancun International Airport.

Features include unlimited meals, snacks, and beverages at four restaurants and four bars. Enjoy the disco, three swimming pools, tennis, basketball, and volleyball. Non-motorized watersports include scuba diving lessons. Young vacationers will love the Kids' Club, offering supervised activities away from mom and dad. After sunset, Allegro Playacar Resort's nightly entertainment includes local talent, staff shows, and a weekly Manager's Cocktail Party.

Exceptional Values!
Family: One child 12 & under Stays, Plays & Eats Free (valid 5/01-6/30; 9/01-12/22/16).
Honeymooners: Receive the Eternal Love Honeymoon or Anniversary Package complimentary when booking a minimum of 7 nights in any room category (restrictions apply).

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Maya.
This beachfront resort is located 10 minutes away from the quiet village of Playa del Carmen, and 40 miles south of Cancun International Airport.
Address: HOTELERO NO. 7

Local Phone: 011-52-984-873-0
Toll Free Phone: 1-800-858-2258
Fax: 52-984-87-3078
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (1 mile)
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Playacar Golf Club - 1/4 mile away
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202-yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: mandatory
Lessons Available
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary
Raquet Rental Fees: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Archery, Shuffleboard
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
The Allegro Resort is composed of charming thatch-roofed villas that combine an exotic Polynesian touch with the comforts of home. Set within a tranquil environment full of vegetation and Caribbean flavor, the resort offers 300 air-conditioned rooms. Because the villas are centralized in the midst of a very lush, tropical garden area, the guests are able to enjoy a laid back and relaxed atmosphere. Features include unlimited imported & domesticdrinks, nightly entertainment, and daily activities. Beach: The Allegro Playacar is situated on a long white sand beach with clear, calm waters, considered among the finest in the Caribbean. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 300
Year Opened: 1993 Credit Cards: Visa, Master Card, American Express
No pets allowed, and white shoes are required on the tennis courts. Men are required to wear collarshirts and dress slacks, casual elegant dress codes applies to women. Spring Breakers require a deposit per person upon check-in.
Guest rooms feature one king or two double beds and are closer to the beach or swimming pool. All rooms have individually controlled air conditioning, ceiling fan, color satellite TV, private bathroom with tub and shower, iron/board and coffee pot.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
378 sq.ft, 1 King size or 2 dbls, Balcony with Hammock, Located close to beach, Satellite TV, Minibar, coffee/tea maker, Safe deposit box, Bathroom with tub and shower, Iron & ironing board, Hairdryer, Cribs available upon request.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer

Cribs are available on request.
Allegro Playacar features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All
There are 4 Restaurants at Allegro Playacar:
The Pizzeria - A casually elegant a la carte restaurant serving Italian specialties. Reservations are required.
La Troje - A casually elegant a la carte restaurant serving Mexican specialties. Reservations are required.
Snack Bar - Lunch buffet, bar and late night fare.
The Buffet - An International buffet restaurant with different theme nights, dress is casual, newly renovated with air-conditioning.
Daily Activities & Entertainment:
Daily Activities Program hosted by recreation staff in a variety of languages, basketball, volleyball, water polo.
Nightly Activities & Entertainment:
Nightly Entertainment with local talent and staff shows, weekly Manager's Cocktail Party.
The supervised activities program includes games, dancing, painting, etc. Available from 9:00 a.m. to 5:00 p.m.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
Game Room
Children's Pool

Babysitting Fee: $
Advance Notice for Babysitting: 24 hours notice

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
304 Recommend
304 past Apple Vacationers would recommend Allegro Playacar to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3778 reviews
What to expect

TripAdvisor Traveller Reviews
Sofie R,
Sun Apr 17 13:54:27 EDT 2016
Best way to end three months of traveling👊🏼 this hotel is one of the best I've ever stayed in! They have so many options for food and drinks🍸and they offer a lot of daily activities, Erik from the entertainment staff will be your guy if you want to join💙👌🏼awesome dude😜 rooms are good as well! Great stay 🙌🏽 More>

Great hotel!
Sun Apr 17 09:33:20 EDT 2016
Everything with this hotel is great!! The food is so good, you can get whatever you want, either buffet or ala carte. And the desserts are the best!! If you are keen on doing any activities, Erick is the guy to talk to!! He is easy to find around the pool making conversations with everyone😊 definitely the best guy around🙌🏼 More>

Not great...
Adam M,
Sun Apr 17 08:29:02 EDT 2016
Pros: - The beach is beautiful. Soft white sand, crystal blue water. Very swimmable. The beach is simply the only reason I'm rating this resort "poor" and not "terrible". Cons: - The food at Allegro Playacar is terrible. Think middle school cafeteria. The "Italian Restaurant" is laughable. My wife ordered the lobster ravioli, she received three small raviolis on a giant plate, one of which had no filling...lol. The breakfast buffet is the most tolerable, but we avoided most of the food simply because it looked incredibly unappetizing, and indeed tasted very blah. -The noise. This is the noisiest, most obnoxious hotel I've ever stayed at. My wife and I are 27 and for the most part enjoy partying a little while on vacation, but there simply is no escape from it at Allegro Playacar. The resort features some sort of entertainment every night until 11PM, so don't plan on falling asleep before then because a pulsating bass ripples through the resort at an extraordinarily loud level. We eventually asked to switch rooms due to the noise level and our proximity to the stage. No use in escaping the noise at the beach, as the resort constantly blares electronic music near the pool/beach throughout the day. You couldn't enjoy the natural sounds of the waves crashing or birds chirping. - The rooms. Our AC unit was useless and didn't seem to work. The rooms are outdated and feel dirty. The beds are outrageously uncomfortable. Rock hard mattresses sitting on top of a cinderblock frame. Our room had a box TV from the 1990s. It's nice to have a room to escape to when on vacation....this resort unfortunately lacks in that comfort. - The service. People were generally friendly everywhere, although there were a number of eyes being rolled at the front desk. They seem to respond better to Spanish speakers so I tried my best. Allegro Playacar has a 5 star "sister resort" near Xcaret Eco-Park called Occidental Grand Xcaret Resort. The goal is to get you to join them for an "investor's brunch" to see the 5 star resort and sign up for a time share. We were constantly being asked to do this, and had to say no thank you loud and clear over 100 times during our stay. Every time you walk into the lobby of Allegro Playacar there is someone there waiting to ask you about it. These people get a bonus for each guest they get to the other resort. They offer gifts, discounts really anything they can to get you to go. Very annoying. Overall we enjoyed our time in the Riviera Maya, but we avoided our hotel as much as possible due to the cons listed above. We will NOT be staying at the Allegro Playacar again. More>

emilysarah34, Glasgow, United Kingdom
Sat Apr 16 02:01:27 EDT 2016
Fantastic resort - very clean, excellent food, friendly staff and an overall great atmosphere. Never a dull moment around the pool. Special thanks go to Octavio and Erick from the entertainment staff who went above and beyond their jobs to ensure we really experienced the area and couldn't be more helpful. Fernanda from CocoBongo also was extremely friendly and helped us organise a great night out. We took tours to Xcaret and Chichen Itza through Barcelo which was very well organised and well worth the money. I would highly recommend this resort and will definitely be returning in the future. More>

Amazing place
Fri Apr 15 07:46:07 EDT 2016
We love this resort, the food is really good, rooms are nice and very clean and the staff are amazing! A special mention has to go to octavio and Eric from the entertainment team for making our holiday so good! We took a trip to xcaret and chichen itza organised from the resort and both were brilliant. Fernanda works for coco bongo and organised our trip straight from the hotel which was an amazing night! More>

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