Allegro Playacar

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Allegro Playacar Resort is situated on the best stretch of white sand beach in Playa del Carmen. This family friendly, all-inclusive resort is surrounded by lush, tropical gardens looking out to the crystal clear waters of the Mexican Caribbean. This resort is ideal for small groups, family reunions, and gatherings. Allegro Playacar Resort is located approximately 40 miles from Cancun International Airport.

Features include unlimited meals, snacks, and beverages at four restaurants and four bars. Enjoy the disco, three swimming pools, tennis, basketball, and volleyball. Non-motorized watersports include scuba diving lessons. Young vacationers will love the Kids' Club, offering supervised activities away from mom and dad. After sunset, Allegro Playacar Resort's nightly entertainment includes local talent, staff shows, and a weekly Manager's Cocktail Party.

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Maya.
This beachfront resort is located 10 minutes away from the quiet village of Playa del Carmen, and 40 miles south of Cancun International Airport.
Address: HOTELERO NO. 7

Local Phone: 011-52-984-873-0
Toll Free Phone: 1-800-858-2258
Fax: 52-984-87-3078
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (1 mile)
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Playacar Golf Club - 1/4 mile away
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202-yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: mandatory
Lessons Available
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary
Raquet Rental Fees: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Archery, Shuffleboard
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
The Allegro Resort is composed of charming thatch-roofed villas that combine an exotic Polynesian touch with the comforts of home. Set within a tranquil environment full of vegetation and Caribbean flavor, the resort offers 300 air-conditioned rooms. Because the villas are centralized in the midst of a very lush, tropical garden area, the guests are able to enjoy a laid back and relaxed atmosphere. Features include unlimited imported & domesticdrinks, nightly entertainment, and daily activities. Beach: The Allegro Playacar is situated on a long white sand beach with clear, calm waters, considered among the finest in the Caribbean. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 300
Year Opened: 1993 Credit Cards: Visa, Master Card, American Express
No pets allowed, and white shoes are required on the tennis courts. Men are required to wear collarshirts and dress slacks, casual elegant dress codes applies to women. Spring Breakers require a deposit per person upon check-in.
378 sq.ft, 1 King size or 2 dbls, Balcony with Hammock, Located close to beach, Satellite TV, Minibar, coffee/tea maker, Safe deposit box, Bathroom with tub and shower, Iron & ironing board, Hairdryer, Cribs available upon request.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Guest rooms feature one king or two double beds and are closer to the beach or swimming pool. All rooms have individually controlled air conditioning, ceiling fan, color satellite TV, private bathroom with tub and shower, iron/board and coffee pot.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer

Cribs are available on request.
Allegro Playacar features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All
There are 4 Restaurants at Allegro Playacar:
Snack Bar - Lunch buffet, bar and late night fare.
The Buffet - An International buffet restaurant with different theme nights, dress is casual, newly renovated with air-conditioning.
The Pizzeria - A casually elegant a la carte restaurant serving Italian specialties. Reservations are required.
La Troje - A casually elegant a la carte restaurant serving Mexican specialties. Reservations are required.
Daily Activities & Entertainment:
Daily Activities Program hosted by recreation staff in a variety of languages, basketball, volleyball, water polo.
Nightly Activities & Entertainment:
Nightly Entertainment with local talent and staff shows, weekly Manager's Cocktail Party.
The supervised activities program includes games, dancing, painting, etc. Available from 9:00 a.m. to 5:00 p.m.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
Game Room
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours notice

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
325 Recommend
325 past Apple Vacationers would recommend Allegro Playacar to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4644reviews
What to expect

TripAdvisor Traveller Reviews
Supply and demand
Thu Jun 15 06:50:35 EDT 2017
the staff was obviously very kind and attentive...but were only as good as the supplies they had ...they constantly ran out of things for example.. alcohol.. mixers etc. and took long times too personal experience was that they couldn't get real cranberry juice for 5 days and my favorite drink is vodka and cranberry.... so for 5 out of my 7 days I had to main reason for going on vacation is to eat drink and relax...I was disappointed and I felt like I was bothering them when asking if they had it yet.

Mini sabbatical
Angela F, Medford, Massachusetts
Wed Jun 14 13:43:01 EDT 2017
I enjoyed staying at the Allegro Playacar, the cost vs. resort amenities was very good. The food, rooms, entertainment, location were all extremely good and I would come back to stay there. I recommend it...

Poorly Managed Hotel
Edward3c, Alexandria
Wed Jun 14 12:10:49 EDT 2017
The hotel was booked by Pro Dive Mexico as the second of a two centre diving holiday. We were booked in on an all inclusive, which was convenient. However, Playa Carmen was not far away and with hindsight B&B may have been a better option. Pro dive had stated that wifi would be included, but the hotel were quite adiment that without the US$12 per day it wouldn’t be provided. Wifi is something I get included in the price in any third-world country, so would not recommend this hotel. The rooms were spacious, but leaked when it rained. It was hit and miss whether water etc would be restocked, my room wasn’t cleaned one day and no bottled water left on another. The hotel has two pools one is in constant use by party goers where games and music were organised from 09:00 until dusk. The second pool was quieter. As with the Allegro on Cozumel there was plenty of choice in the main restaurant, with three à la carte (Italian, Oriental and Mexican) restaurants. We went along to one of the entertainment sessions for the Michel Jackson experience, it was quite good. Would NOT stay again.

Completely Exceeded my Expectations
Databob, Washington DC, District of Columbia
Wed Jun 14 12:01:52 EDT 2017
Everything about my stay at the Allegro Playacar was exceptional. Excellent staff, food, drink, location and room. I could not think of a single thing, no matter how minor, that I did not like. The beach location, activity pool and "calm pool" were fantastic.

Un-organized, Unprofessional Staff - Never Book Here!
allisonu121, New York City, New York
Wed Jun 14 10:48:43 EDT 2017
1) 1 of our shuttles from the airport did not show up & I still haven't received a refund 2) The drinks we were served throughout our time there had minimal amounts of alcohol were watered down 3) We were given an incorrect time for our excursion Saturday & had to spend a significant amount of time working this out on Friday upon our arrival 4) Online & in person it indicates that the Pool Bar was open until 10pm implying that the pool would also be open that long. It was not & we were kicked out of the pool after 9pm 5) The roof of our room leaked water onto the bed 6) Things were either stolen or thrown away in our room. We even requested that our room no longer be cleaned, but Monday before we left, when we had a do not disturb sign on our door our room was still entered & our things were moved 7) Any time we tried to talk to anyone at the resort about these issues were were not helped whatsoever & received very poor guest service

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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