Hotel Overview

Apple Vacations Exceptional Values - valid now through 2020!
Complimentary upgrade to nonstop transfers.
2019 Resort Added Values
Extra Value: Unlimited worldwide calls, welcome bottle of sparkling wine and fresh fruit daily, complimentary overnight laundry service, complimentary relaxing 20-minute spa hydromassage, welcome bottle of tequila, romantic sunset ride on private yacht twice weekly (time and date restrictions may apply due to season and weather).
Honeymoon: Receive the Art of Romance Honeymoon Package complimentary. This honeymoon package is complimentary if booked with a Junior Suite Superior Oceanfront or higher category for a minimum length of 7 nights (restrictions apply*).

This intimate beachfront resort offers absolute tranquility in a secluded location on the island of Isla Mujeres. Arrive at the resort on Zoetry Villa Rolandis private yacht, and enter a world of relaxation and wellness. With only 35 rooms, expect the highest in personalized service at this quiet, serene resort. Experience a new kind of vacation focused on wellness and well-being, as well as social and environmental responsibility. 

With Endless Privileges®, guests will enjoy limitless access to personalized, private deluxe yacht transfers from Cancun to the resort, unlimited worldwide calls and concierge service, daily gourmet dining options with an assortment of organic food and beverage selections, as well as the Sip, Savor, and See Dining Experience at nearby sister resorts. Enjoy complimentary cocktails and specialty beverages, luxurious Bvlgari bath amenities, maid service three times daily, complimentary laundry service, and complimentary greens fees at the nearby Playa Mujeres Golf Club (restrictions and additional fees may apply).

Situated on a private white sandy cove, this resorts 35 rooms all feature Tikul stone floors, Tikal and marble mats, tiled vault ceilings, and a Jacuzzi on the balcony, as well as spectacular views of the Caribbean Sea. Experience the famed restaurant, Casa Rolandi, serving high-end Swiss-Northern fare. Relax even further at the full-service spa, which offers guests an array of treatments for the most tranquil spa experience, including Thalasso Therapy, massage, facial, and beauty treatments.

*This package is based on double occupancy and also applies for anniversaries. The Gift of Love Wedding Package and the Art of Romance Honeymoon Package cannot be combined to receive both complimentary, nor can the spa discount be combined with other spa promotions or offers. Package and pricing are subject to change without notice. All taxes and gratuities are included. Couples must stay within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price. No adjustments are possible.

Location

Isla Mujeres
Cancun International Airport (CUN) : 27 miles

Property Information

Year Built: 2014
Suites: 96

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Christmas cancellation policy (24 Dec 19 - 31 Dec 19): Cancellations received within 1-28 days of arrival will be charged 100% of the total hotel cost.
Advisory TRANSFERS - IMPORTANT NOTES • Transfers must be purchased between the airport and the ferry dock. • Boat transfers between the ferry dock and hotel are included with your stay. • AM Star (transfer company) will work with the hotel to arrange the boat transfers between the ferry dock and hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.



Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 1871 reviews
  • 1.0 star tripadvisor rating
    DO NOT HAVE YOUR WEDDING HERE

    I planned my wedding to be here. First, they charge 120 (day rate) for all guests not staying on property. which is fine. but then they did not allow your guest on until ten minutes before the wedding. But I paid for day rate? Their website says we can have a private reception but then said this was a typo and we have to pay 400 if we want to have a private reception with. The worst part was THEY CANCELED MY ROOMS 1 week before the wedding. I had 2 rooms booked, they had a "system error" and my rooms were canceled, when I called I was told all rooms for the day after my wedding was booked so My husband and I were forced to find a new hotel. They yelled at my kids to get out of the pool at 8 pm even though they told me the pool was open till 11. The DJ doesn't do anything at all. Oh, and my officiant was canceled the day before the wedding so that was fun to deal with. The wedding planner will not return phone calls or emails so planning was nearly impossible. The food was ok, but not even close to the food at the other 5 star restaurants around. I was in tears most of my stay there. The only saving grace my photographer that was not assoiciated with them, he seriously saved the day and ran my whole wedding while taking amazing pictures. Sebi messina is the best! My rooms was supposed to have a hottub and didnt. I cant really say one good things about this place. big waste of money.

    Nov 18, 2019
  • 5.0 star tripadvisor rating
    Zoetry Villa Rolandi Presidential suite

    Staff was excellent, great service. The Restaurant Rolandi was the best that we had throughout the Am Resorts. There was a large selections and the food was exceptional. Definately rent a golf cart and visit the south end at sunrise. Go to north beach and Mia Reef, take a can of pringles to feed the fish near the rocks by the Mia Reef hotel.

    Nov 17, 2019
  • 5.0 star tripadvisor rating
    Villa Rolandi is always wonderful--siempre es maravillosa

    My wife and I celebrated our 30th anniversary at Villa Rolandi, as we did our 20th and our 25th. Why do we come back? The place and the people. It is an elegant, lovely, immaculate, small hotel with its own beach, two amazing restaurants, three pools, and charming well-kept grounds. All-inclusive now, there are no worries just relaxing tranquil times beside the pools or in a chair at the beach. The food is excellent. Every room we've stayed in was great. Do see if you can get the top floor as the vaulted Catalonian-style brick dome ceilings are astounding. But it is the people that stand out the most. In our three stays over ten years we have found many familiar faces, some who honestly recognized us as well and welcomed us back warmly: Jimenez at the pool who never leaves you waiting for food or drink, Juan Carlos, too, who is always there to see to any whim. José at the front desk (who roots for the Astros and kept me up on the score). Manuel who helped us when we needed it. Hidalgo at the arcade bar, who has the patience of a saint. Everyone from the pleasant gentleman who tends the gardens to the folks who care for the rooms are truly the best staff any hotel could ask for. All I can say is we hope to return soon. And muchas gracias to everyone at Villa Rolandi for making my wife and me so happy.

    Nov 15, 2019
  • 5.0 star tripadvisor rating
    Peaceful & Relaxing

    Zoetry Villa Rolandi is a wonderfully situation property with few units which allows you to get to know other guests and simply relax. The food is so delicious! Service a top notch. Location is just about perfect to get to and from. Renting golf carts is a cool feature to have available.

    Nov 14, 2019
  • 5.0 star tripadvisor rating
    Another Wonderful Stay

    This was our 7th or 8th stay at Zoetry Villa Rolandi. We keep going back, so I figure that pretty much says it all... boutique hotel, 35 rooms, 2 of the BEST restaurants we've EVER eaten at... what more can I say?

    Nov 13, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319