Hotel Overview

2019 Exceptional Values
Extra Value: Unlimited worldwide calls, welcome bottle of sparkling wine and fresh fruit daily, complimentary overnight laundry service, complimentary relaxing 20-minute spa hydromassage, welcome bottle of tequila, romantic sunset ride on private yacht twice weekly (time and date restrictions may apply due to season and weather).
Honeymoon: Receive the Art of Romance Honeymoon Package complimentary. This honeymoon package is complimentary if booked with a Junior Suite Superior Oceanfront or higher category for a minimum length of 7 nights (restrictions apply*).

This intimate beachfront resort offers absolute tranquility in a secluded location on the island of Isla Mujeres. Arrive at the resort on Zoetry Villa Rolandis private yacht, and enter a world of relaxation and wellness. With only 35 rooms, expect the highest in personalized service at this quiet, serene resort. Experience a new kind of vacation focused on wellness and well-being, as well as social and environmental responsibility. 

With Endless Privileges®, guests will enjoy limitless access to personalized, private deluxe yacht transfers from Cancun to the resort, unlimited worldwide calls and concierge service, daily gourmet dining options with an assortment of organic food and beverage selections, as well as the Sip, Savor, and See Dining Experience at nearby sister resorts. Enjoy complimentary cocktails and specialty beverages, luxurious Bvlgari bath amenities, maid service three times daily, complimentary laundry service, and complimentary greens fees at the nearby Playa Mujeres Golf Club (restrictions and additional fees may apply).

Situated on a private white sandy cove, this resorts 35 rooms all feature Tikul stone floors, Tikal and marble mats, tiled vault ceilings, and a Jacuzzi on the balcony, as well as spectacular views of the Caribbean Sea. Experience the famed restaurant, Casa Rolandi, serving high-end Swiss-Northern fare. Relax even further at the full-service spa, which offers guests an array of treatments for the most tranquil spa experience, including Thalasso Therapy, massage, facial, and beauty treatments.

*This package is based on double occupancy and also applies for anniversaries. The Gift of Love Wedding Package and the Art of Romance Honeymoon Package cannot be combined to receive both complimentary, nor can the spa discount be combined with other spa promotions or offers. Package and pricing are subject to change without notice. All taxes and gratuities are included. Couples must stay within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price. No adjustments are possible.

Location

Isla Mujeres
Cancun International Airport (CUN) : 27 miles

Property Information

Year Built: 2014
Suites: 96

{{title}}

Hotel Details

Onsite Dining

Show More

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory Christmas cancellation policy (24 Dec 19 - 31 Dec 19): Cancellations received within 1-28 days of arrival will be charged 100% of the total hotel cost.
Advisory TRANSFERS - IMPORTANT NOTES • Transfers must be purchased between the airport and the ferry dock. • Boat transfers between the ferry dock and hotel are included with your stay. • AM Star (transfer company) will work with the hotel to arrange the boat transfers between the ferry dock and hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 1797 reviews
  • 5.0 star tripadvisor rating
    Great resort

    Zoetry and their staff are amazing. They constantly tried to ensure that all was going well and assist us in any way possible. Malena was of particular help throughout our stay. The rooms are also phenomenal! Highly recommend!

    Jun 01, 2019
  • 5.0 star tripadvisor rating
    Back to Paradise

    Normally, my husband and I do not make repeat visits to the same resorts - not because there is anything wrong, but because there are so many other places in this world to visit, and since we usually try to take 1 vacation a year, we usually want to experience other locations. That is, until we visited Zoetry Villa Rolandi last May, and this year, we were both eager to make a return visit. And we are so glad we did. Cocoon, the hotel's catamaran that transports you to and from the ferry to the hotel, was very prompt and offered us sparkling wine, beer, and water. They ride was very fast. I don't know if it is because this is a boutique hotel (35 rooms) or maybe we stood out somehow last year, but this year, upon arrival, we were instantly welcomed and remembered from last year by some of the staff. That is a really great feeling. We remembered Ana instantly and were so happy to see her. She is so helpful and great at what she does, and she has the best laugh. She instantly makes you happy and relaxed. The hotel offers coupons that you can use on extras like the spa, romantic dinner, bottles of wine, etc. They will also assist with arrangements like renting a golf cart or figuring out excursions. Just ask the front desk or concierge, and they will take great care of you. As mentioned above, this is a boutique hotel. It has 35 rooms. All of them are ocean view and the first floor rooms walk out to the pools. We find the beds to be comfortable and the room to be cozy, yet spacious. There are plenty of spaces to hang clothes or put clothing in drawers. The bathroom is also spacious and we love the double headed shower. We were on the 3rd floor and our view was gorgeous. There was also a table and a jacuzzi tub on the balcony. You receive a welcome bottle of tequila and sparkling wine the first day. I think you need to ask if you want the wine replenished on consecutive days after, and I am not sure if there would be a cost for that. But the mini fridge and snacks of pringles and m&ms are replenished daily. Room service is 24 hours. I've been able to get other things not listed on the room service menu. Food always arrived quickly and always hot. There are 2 restaurants onsite - Casa Rolandi and Le Metissage. Casa Rolandi is described as Italian-Swiss northern. It is open for breakfast, lunch, and dinner and is also the more casual attire restaurant. Le Metissage is described as French-Mexican. Their menu changes daily and they do a 7 course tasting menu. The portions are a little smaller but that's good be sure there are 7 courses. I never left hungry. Le Metissage also has a dressier attire requirement. As far as all-inclusive resorts go, the food here is spectacular and delicious. My faves were actually from Casa Rolandi - the Azteca for breakfast, the Tiradito de Mar (Peruvian sashimi), and the lasagna bolognese. Our compliments to the chefs and staff in the kitchens - your food is fantastic! The Cozy Bar opens at 5, and Hilario and Josefar took great care of us. Great conversation and wonderful cocktails and drinks! The beach is small but private. We never had an issue finding chairs or umbrellas, and if there are not any, they will bring you one. (I believe this is the same for the pool but we are more beach people and spent time at the beach). Juarez and staff took exceptional care of us while beachside by making sure we never ran out of palomas and/or other drinks and food. I believe the same courtesy is extended to all of the poolside guests as well. Regarding pools, there is a salt water pool, a chlorine pool, and a hot tub. This is not the type of hotel that has water volleyball and screaming spring breakers and other type of daily entertainment. This hotel is relaxing, peaceful, romantic, and tranquil. They do, however, have some daily wellness and activity events that are listed daily. We loved it; there were complimentary 5 minute chair massages, wine tastings, cooking class, Spanish lessons, yoga, etc. offered. Thank you, Christian and team! If you're in to working on your fitness, there is a gym onsite. I believe there are weights and treadmills and whatnot, but admittedly, I was not in to working on my fitness this vacation. The spa is small and does not offer the hydrotherapy circuit that other AM resorts do, but you will have an amazing massage. We did a couples massage and had Ana and Teresita. They are fabulous. They also have a complimentary sunset cruise where they will take you out on the catamaran to watch the sun set. They also provide wine, beer and water (and probably soda) and take pictures for you. It is a nice perk! We also did a dinner on the beach. The service was incredible. We could not have had a better evening. Special thank you to our servers, Carlos and Melby! Hmmm...what else? Get pesos. The hotel has an ATM and can also give pesos but you may get a better exchange rate in town. We've used ATMs at Chedraui and exchanged at the ferry terminal where you don't need your passport. Rent a golf cart; it's fun to zip around the island. Try local cuisine. Go see a sunrise at Punta Sur; it's glorious. Feed the turtles at Tortugtanja. Volunteer and walk dogs and play with them at Isla Animals. If you like scuba diving, take advantage. Check out Playa Sol and Playa Norte and Playa Centro. There are so many things to do on this beautiful island. Live like an islander. Live la vida isla. Oh, and please take care of those taking care of you. I get it's "all-inclusive," but the staff truly goes above and beyond for you; showing appreciation is always accepted. Sorry for the long review. If you have any questions, please don't hesitate to ask. To Malena, Ana, and Berneice for always making sure everything is perfect, to Endrigio and Jose ("Miller Lite" says hi to you, Jose!) at the front desk, to Dennis the Menace, Ariana, Alejandro, Carlos, Melby, Juan Andredae, and so many others at the restaurants, to Hilario, Josefar, and Juarez for making and serving such great drinks either behind the bar or by taking care of us while we're on the beach, to Christian for promoting the activities, to Ana and Teresita at the spa, Luisa for taking care of our room, and to so many others - muchas, muchas gracias. You all made our stay so wonderful. Hasta luego!

    May 27, 2019
  • 5.0 star tripadvisor rating
    Amazing Stay!!!

    We stayed at this property to celebrate my husband’s birthday and my only regret is that we didn’t stay longer. This small, boutique property is beautiful, the food was delicious and the service was absolutely outstanding. Every employee that we engaged with was professional, pleasant and very helpful. A special “thanks” to Hose, Jesus, Rosa and Christian. Thank you for going well above and beyond to make our trip special. We can’t wait to return.

    May 24, 2019
  • 5.0 star tripadvisor rating
    Calmness in paradise

    Beautiful property and views. Smallest of the Zoetry resorts (~35 rooms), but a perfect place if you want peace and quiet. The Le Messitage restaurant is 5 star and the staff is fantastic. Would recommend eating here every night (closed Tuesday)! Pool area unfortunately does not have enough chairs to accommodate a full house to get there early.

    May 16, 2019
  • 5.0 star tripadvisor rating
    fabulous

    It was fabulous, we loved the accommodations. the food. the service, all of it! We highly recommend this resort for a laid back luxurious get away. And easy access to the downtown area via cab or rental golf cart.

    May 15, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819