The family-friendly Westin Grand Cayman Seven Mile Beach Resort & Spa offers oceanfront luxury at its best. The hotel is ideally located on 700 square feet of tree-lined beachfront on the north side of Seven Mile Beach, near a golf course, the Governor House, two nightclubs, restaurants, and shops.
The ambiance of sea meeting shore, gracefully swaying palms, and the rush of waterfalls awakens the human spirit, and invites guests to relax and enjoy a variety of impeccable amenities. The Westin Grand is a landmark of traditional Caribbean architecture, with lots of marble, beautiful landscaping, and easy access to all of Grand Cayman's beautiful attractions. Offering breathtaking views of Grand Cayman or the ocean, accommodations at The Westin Grand Cayman Seven Mile Beach Resort & Spa are luxurious and comfortable. Each spectacular guest room and suite features marble baths, cable television, and direct-dial telephones with data ports. Many rooms have balconies, ideal for relaxing in the year-round sun.
Casa Havana, the resort's four-diamond restaurant, offers elegant oceanfront dining. At Ferdinand's, you will experience the tropical flavors of the Caribbean. If you prefer to dine casually, grab something poolside and keep having fun in the sun.
There is plenty of recreation and entertainment to be had for all! Swim in the two freshwater swimming pools, engage in watersports, get a workout in at the fitness facility, pamper yourself in the beauty salon, and enjoy some alone time while the Kids' Camp keeps your children busy. Whatever you choose to do while staying at the Westin Grand, the ultimate vacation awaits you.
LocationGrand Cayman - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee Inclusions:
•High Speed Internet Access in guest rooms and public spaces (3mb for up to 3 devices per room)
•In Room mini-refrigerators
•Beach chairs and umbrellas
•Plush beach-size towels
•Pool and Beach Ambassadors
•Use of sauna, hot tub and steam room, based on availability at Hibiscus Spa
•Beach Yoga and SUP Clinics
•Sunday Movie Night on the beach
•Non-Alcoholic Welcome Drink
•Complimentary bite-size appetizers at Catboat Bar
•Imagination Playground including blocks, board games, beach and lawn games, giant chess/checkers chess/checkers
•Kids Club Family Time
•S'mores/Marshmallow Madness Night*
•Scheduled Fireworks Display – last Friday of each month
•Complimentary weekly activities (e.g., Soccer, Nature Scavenger Hunt, Beach Ball Rally, Water Balloon Toss, Water Drop Relay, Bocce Ball Tourney, Trivia Night, Sand Sculpture competition, pool games, etc.)
•Holiday-themed events (e.g., gingerbread house, holiday cookies, holiday crafts, etc.
•Variety of live music
•Little Free Library Holiday
*Additional fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating1086 reviews
Great Beach - Poor Service
My husband and I have been coming here since 2003. Although we aren't thoroughly impressed with much at this hotel, we come back knowing what to expect because you really are here to mainly relax on the beach. Pros: The Beach: Out of all the hotels in Cayman, this is one of the only ones where you don't feel like you are literally sitting on top of the person next to you. Water is beautiful and clear and the beach is generally clear from any debris. The chairs start to get uncomfortable as the day goes on, and the umbrellas only tend to shade one side, but the beach is literally the only positive of this hotel. Happy Hour: The hotel does offer a happy hour from 5-7 which is nice as the drinks are $6 instead of $12 (although limited selection). They also have different live entertainment every night which is a nice added touch. Cons: Service: TERRIBLE. I mean really, pretty much everyone we encountered acted like they were doing you a favor by being there. No one seemed happy to be there, no one seemed to enjoy what they were doing. Since 2003, we have always felt this way, but it seemed worse this time. Example: Because my husband is elite with Marriott, we were given a certificate for breakfast for every morning of our stay. The card itself does not specify what the breakfast entails, only that breakfast is included. The first day we were looking at the ala carte menu, but had the certificate sitting out on the table, when a waiter ran up and said in a stern tone "You are not allowed to use the certificate on the ala carte menu, it is not included". That is not what we had been told at check in and when I tried to explain that, another waiter came up and started in on the "ala carte is not included". It wasn't really a problem for us if we could only use it on buffet, however the way it was handled was out of line, as we felt ambushed by the staff. Generally you greet your customer, not scold them out of the gate. On top of that, it was not specified that we could only use the certificate for the buffet, just that we could use the certificate for breakfast in general. (Sidenote: at other Marriotts/Westins/Etc we have been able to use the certificate on buffet or ala carte). I followed up with the front desk to confirm if this was true for the property and was told "as far as I know". I would think this would be something that the staff knows for sure. Overall the whole debacle was just not handled properly. From that point on, we felt that the staff at Ferdinands had a slight attitude with us over the incident which was not appropriate, but also not expected as I had said before, most of the staff here seems to not give a crap if they provide good service or not. Attention to Detail/Consistency: Its just not there. One day we got bottled water in our room, the other days we had to go to the front desk which was annoying. One night we got two rum cakes at turn down, every other we got one. Our air conditioning had a temperature lock on it so that we could not put the temperature lower than 68 degrees. At one point it felt like the heat was on. I had to go down multiple times to the front desk to have this fixed. One morning in fact the air had turned off completely (this was not the day they did maintenance on the hotel units). It had just turned off on its own. There was a group staying here during part of our stay and one morning 3 women from the group by-passed the giant line waiting to be seated at Ferdinands, signed the sheet, and then the girl at the desk seated them. I guess if you are staying with a group you get to jump the line? Line some mornings to get in is generally long as you go through the inquisition to get seated (do you want to sit in or out? buffet or ala carte? room number? last name?) it just feels like you are up there forever. Don't make the mistake of forgetting your suntan lotion. Prices at the sundry shop used to be relatively reasonable, but I paid $25 for a bottle of SPF 30 and had to laugh at the price gouging. Hallways are noisy and if people are loud in the hall slamming doors etc you will hear it in your room. I'm not sure what was going on in our hallway during this trip, but they seemed to stack us all on top of each other and the people across from us were in and out of the doors and talking ALL THE TIME. Staff Shoutouts: Glen inside Ferdinands was probably the saving grace of that restaurant and I got the impression he was new because he seemed to enjoy what he was doing and had a positive attitude, unlike his counter parts. Bec/Rodrigo/John (Pool Bar Service): We didn't even have to use the buzzer with them as they kept coming back and checking on us to replenish drinks. Even coming down to the water and bringing our drinks to us there for us to enjoy while we sat in the smaller chairs near the water. (The buzzers btw were a nice added addition as it use to take FOREVER for service on the beach.) Overall, this hotel kind of sucks, but you come here for the beach, not really anything else. If you know that going into it, you won't be disappointed. It serves its purpose, and I think the hotel knows that people will return because of the beach so they just don't care about fixing service."
Best Spot on the Most Beautiful Beach
Another great stay at the Westin. Beautiful Resort. I would like to thank Alessandra at the Front Desk for going above and beyond to help with our accommodations and take care of all our needs during our stay. She made our stay wonderful. Carol, the Concierge, is always pleasant and helpful, answering all our questions. Also, our housekeeper, who provided nightly turn down service for room 163 was a sweetheart. Can't wait until our next trip to Grand Cayman.
Having stayed at the Westin St John and Westin Punta Cana this was disappointing. Having used all my points and having to buy some for our 20th anniversary I was shocked that half the hotel overlooks a parking lot and main road they call “island view”. This was the room we got. Chairs at the pool are already taken by 7 with towels saving them but no one sitting in them. They say they take the towel off after being unoccupied for 90 minutes but I have yet to see that after 3 days. One robe in the room for 2 guests. Said it was Westin policy. One sink that could wash a two year old instead of two sinks or more room for putting toiletries on. I’ve used the robe twice and the never hang it back up. Roosters/hens start crowing at 5am and run around on the beach. I realize I sound like a snob but this is on a luxury island. Not a city business hotel.
So the wife and I decided to take a trip to the Cayman Islands for my birthday this year. We typically stay with Hilton but really love the San Juan, Puerto Rico Marriott. So we thought we should give this one a try. I’ll start by saying the hotel and grounds are very nice and its great place to stay if your looking for a great beach/pool/bar area. I will say that the service is lacking and the core dining is subpar. Our real challenge was with the issue we encountered during our stay. We received a call from family who was caring for our pet while we were away. Unfortunately, our dog had become sick and given that he was up in age (plus my wife is worrier) we thought it best to cut our trip short. Upon checking out, we were notified that we would we on the hook for the remaining two nights and despite concerns it seem to fall on deaf ears. I have been corresponding with hotel management but they seem unsympathetic to the situation and simply close their email stating I hope I return. As of now based on the service and lack of resolution for my issue. I am rating 1 star ⭐️.
I only had a short stay at the Westin but found it to be a wonderful hotel. The reception staff are friendly, efficient and accommodating. The hotel room is luxurious, clean, and modern with a white and blue coastal vibe. The beds are incredibly comfortable and the view is beautiful (of course). The facilities beach side must be some of the best on Seven Mile Beach. There is plenty of space for all guests and there didn't seem to be any issue for anyone to find a lounger. The beach attendants were also very nice. Food wise, the lunch and dinner were delicious, although I personally found the breakfast at the Marriott (also on Seven Mile Beach) to be superior. The waiters I had were chatty, polite and solicitous, very attune to customer needs. This hotel really comes alive in the evening, with themed food nights and live music. We took part in taco night by the swimming pool. With the lit lanterns and a fresh sea breeze, it was just a truly wonderful evening. Thank you for a great stay! I hope to one day return!