2019 Resort Added Values!
Family: Two kids 2 & under Stay, Play & Eat Free with two paying adults.
The Westin Golf Resort & Spa, Playa Conchal is an all-inclusive, eco-friendly hotel located in northeastern Costa Rica on the country's magnificent North-Pacific Riviera. Nestled between lush forests and the sparkling blue waters of the Pacific Ocean, the resort enjoys a privileged location among Costa Rican retreats. The secluded two-and-a-half-mile Conchal Beach alongside the resort owes its name to the pristine white sand made out of tiny, crushed seashells. Here, the crystal-clear water is always the perfect temperature for swimming, snorkeling, or surfing.
Featuring elegant guest villas and suites, an astonishing selection of international cuisine, and rejuvenating mind/body therapies, The Westin Golf Resort & Spa, Playa Conchal is the ultimate location for relaxation. The utterly indulgent Royal Beach Club is designed exclusively for adults, while the Family Club delivers fun for guests of all ages. The all-inclusive, all-suite Westin Resort experience will forever transform your expectations of what a vacation should be.
Recharge and refresh in luxurious rooms and suites featuring views of the lush garden or pool. You'll also enjoy a furnished balcony or terrace from which to enjoy the sea breeze. Relax in an armchair or sofa and watch your favorite shows on the 32-inch LCD TV, or connect to the internet with complimentary WiFi. Savor deep sleep in a Westin Heavenly Bed™, and wake up to a spa-like rainforest shower and separate tub.
Delight your palate and nourish your body with a wealth of culinary choices at The Westin Golf Resort & Spa, Playa Conchal. Indulge in the flavors of the world at the eight contemporary eateries. From Latin fare to Asian fusion, continental buffets to northern Italian specialties, a diverse range of world-class dining experiences are sure to stimulate your imagination and fulfill your cravings. If you are seeking something more casual, lounges and bars beckon with refreshing drinks and snacks. The resort is also pleased to offer 24-hour room service.
The Westin Golf Resort & Spa, Playa Conchal is an all-inclusive resort boasting all the features and amenities you could want for a stimulating, balancing, and restful vacation. For outdoor revival, refresh in the stunning freshwater pool, play tennis day or night, or tee off at the 18-hole Reserva Conchal Golf Course (fee). Work up a sweat at the WestinWORKOUT™ Gym, or indulge in a decadent treatment at the spa (fee). Non-motorized watersports are included during your stay. Need some alone time? The Westin Kids' Club keeps the little ones entertained while you reconnect with your partner. The Westin Golf Resort & Spa, Playa Conchal is the place to make lasting memories with those near and dear to you.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating5320 reviews
We stayed at the Westin from November 3rd thru November9th, 2019. It was our first trip to Costa Rica and we were not disappointed. If you need to book a trip see Erik Garcia on beach. He wears a blue shirt with Trip Advisor logo and is a very intelligent and trustworthy individual. Also there are ladies on the beach that offer massages for one hour for $20. I have been to many spas and the two massages at the beach were equal to and sometimes better than the spa. Two ladies that were really good were Sarah and her sister Gloria. But frankly they all seemed to offer wonderful services and you won’t be disappointed. Norman who worked as a waiter at the pool bar should be the Westin’s ambassador. Normally he works at one of the restaurants at the resort but because of the renovations onsite he was assigned to the pool area. A genuine happy and extremely courteous and friendly person. Very accommodating and a wonderful asset to the Westin. The Westin corporation should really look to acknowledge Norman for his services. Christian and Gabriel who are also pool waiters are so courteous and there to serve anything you could want and so quickly. Amazing people! William who is a waiter at Franconelli Restaurant and Melissa who is a hostess there are so friendly and delightful people. I would be remiss if I didn’t mention Denna who cleaned our room everyday and left us chocolates on our bed and turn down service. She also left us a beautiful fresh hibiscus flower in our bathroom. I could go on and on about all of the lovely people who work there I just don’t know all their names. Lovely place to vacation and wonderful people representing the country and Westin
My wife and I just returned from a week long stay at this supposed 4+ or 5 star resort.. Let me begin by relating what occurred to us to warrant the reason for my very negative review. On the Thursday of our stay,my wife and I left the resort to go on a tour that left the premises at around noon time. We returned to the Westin at approx.3:30 P.M. and proceeded to our room in Tower 1 at the RBC by 3:45... Upon entering our room,there was a surprised looking male employee who immediately went to the phone on the desk and acted as if he was talking.. I asked him "what was going on and why was he in our room ? " He stammered something about being in wrong room and sheepishly and nervously quickly left. Lights were on in the room and also in the bathroom,closet doors where the safe is located were open and things just did not look right.. We were spooked by the encounter and checked to make certain that our clothes ,etc were still undisturbed.Fortunately, we had locked in the safe any important items ( money,jewelry,passports,etc ) At approx. 6:30 P.M.-I reported to the front desk in main lobby what we had experienced. The gentlemen at the desk, claimed he was a manager and would find out ASAP what occurred. I requested a full explanation and he assured us he would email us a full story. Next Morning ( Friday ),I had to call the front desk ( approx.10:00 A.M.) and I repeated the event to a young lady,who claimed they were aware and security was investigating..Only after I threatened to contact corporate headquarters and my attorney did she then ask for our email address. Several minutes later another male employee called,stated that they knew who the employee was,that they were having security deal with it and promised to write us ( via email ) of their findings and remedy. Needless to say,we both were very spooked and I told the employee that until we were assured of our safety,my wife would be afraid to go anywhere on the property by herself. I made certain that if she needed to return to the room or even use a restroom on the premises,that I would accompany her and offer whatever protection I would be able to.. We left on the Monday morning and now mid day on Wednesday,nothing was ever emailed,texted to us about our mental anguish and fear of our personal safety.. This is a very real warning and potential danger for any guests to be on alert 24/7. I would be extremely hesitant to stay at this 'resort' ever again ! I will assume that a almost robotic response now will be posted explaining how they are or had dealt with us in a professional manner,etc. All I can say is whatever management dribble is forthcoming is just that..a complete attempt to whitewash or cover up a potential horrible situation !!! A disgrace for a Westin property to mamnged in such a negligent manner ..
This is an excellent hotel
This place is amazing, the rooms are like big cabins, they are surrounded by trees and you can hear and see nature all over. The food is delicious, the staff is super nice and always kind to help. I super recomend it. It really worth your time to visit.
Extensive Property currently Under Renovation
I was torn on how to rate this hotel. With all the renovations going on and the resulting restaurant closers, reduced services and no adult area available, I was leaning towards 3 stars. However, in recognition of the great customer focused staff, I upped that to 4 stars. Our visit was mid-October, supposedly the rainy season, but it was sunny 9 of the 10 days were there. We stayed in a one bedroom, 2 bath suite in the Royal Beach Club area, which was fantastic, though I was bit disappointed that the elevator by our room was out of service for the entire 9 night stay. We dined at Faisanella almost every day for breakfast as well as a number of dinners and the food was very good and the service was excellent. We also had dinner at Cauri in the lobby a number of nights. The food was very good and we really enjoyed the open air ambience and the view. The Imperial Bar was serving Pizza during our stay and we had that for lunch a number of days. Sushi and pizza were both available for dinner and there was also some nice live entertainment a number of evenings. Juan and Phillipe provided great service there. The Beach was beautiful and we almost every day. Ahmed at the bar very friendly and really took care of us. We also arranged some activities through Erik Garcia, and he provided great service. The Ziplining and Jet Ski tours were fantastic! I also took advantage of the massage offerings on the Beach as well as the bikes and kayaks. A warning that the cycling is a bit challenging with all the hills! Also took a drive to the surfing town of Tamarindo, which was worth the trip. Other staff members who were particularly friendly and helpful were Fabian at the pool bar, hostess Cynthia as well as Dickson, Javier and Byron. When the renovations are complete I could see this being a 5 star property with a great staff!
We had such a great time on our trip! Everyone at the Westin was so friendly, helpful, and absolutely wonderful!! We are sad to leave such hospitality. Our room was gorgeous and clean. The food took some getting used to lots of options to choose from but it took awhile to find where they were..the Mitra buffet for dinner ended up being our favorite. We found Erik Garcias on the beach for independent excursions where we visited the Rio celeste waterfall with our tour guides Willie and Christian and went out on the lazy lizard Catamaran snorkel and cruise tour and LOVED it..so much fun!! We hope to return soon :)