Hotel Overview

2019 Exceptional Values
Honeymoon: Bottle of domestic sparkling wine, hors d'oeuvres, fruit basket, two t-shirts, and room upgrade (based on availability; minimum 3 night stay).

Spend unforgettable moments alongside your family at Viva Wyndham Maya located in Riviera Maya, Mexico. This delightful resort has a mystical charm, with breathtaking white, sandy beaches, nearby Mayan ruins, colossal forests, and cenotes. Wake up in paradise and enjoy the magic of this all-inclusive resort bursting with energy, rhythm, and fun.

This one-of-a-kind resort is surrounded by an incredible culture, atmosphere, and extraordinary local attractions. The daily activities program has something for guests of every age. For the recreation-minded, Viva Wyndham Maya offers water aerobics, boogie boarding, kayaking, beach volleyball, a climbing wall, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. Your children will create unforgettable moments at the kids club. With an extensive activities program, the supervised club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe.

As night falls, the fun is just getting started. Enjoy nightly themed shows, sip your favorite cocktail at one of the premium bars, or dance the hours away at the disco.

Viva Wyndham Maya offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Let yourself be seduced by the flavors of the Mexican, Mediterranean, and Italian specialty restaurants.

Viva Wyndham Maya has 604 elegantly decorated rooms providing the perfect place for a siesta. These picturesque sanctuaries include breathtaking ocean or garden views and are furnished in a quaint, colonial style.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.


•Cancun International Airport : 38 miles

Property Information

Year Built: 2002
Floors: 3
Total rooms: 604


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory The Buffet Restaurant will be closed from September 1, 2019 to October 14, 2019. During this time the hotel will increase the offerings at the Snack Bar for breakfast, lunch and dinner. Tables will also be available at Miramare Restaurant for these purposes. Don Diege and Portofino will offer breakfast and lunch service. Additionally, the a la carte restaurants at Viva Wyndham Azteca will be available for dinner free of charge.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy:  Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:  Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:  This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:  A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:  Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 7552 reviews
  • 5.0 star tripadvisor rating
    Excellent Resort

    The resort is very clean, the food is good. The location is great, it's about a 5 to 10 dollar cab ride to playa del Carmen. **negotiate your cab price before you even get into the cab. They WILL try to rip you off. The ala carte restaurants are excellent and the food is great. The beach is beautiful and you can also use the sister resort about a kilometer away. Some people will ask you to a "meeting" they will try to sell you what is actually a good deal for people who travel (its not a timeshare) but they might promise you a gift that they might not give you (i.e. free massage) we ended up getting the gift after some discussion. The staff is beyond amazing, they are always smiling and helpful, especially the entertainment staff, they do an excellent job. We did a great day trip on a Catamaran which was worth the price. The rooms are decent sized but the balcony's are small. I would return to this resort in a heartbeat.

    May 24, 2019
  • 4.0 star tripadvisor rating
    We will be returning!

    My husband and I and our two friends stayed at this resort at the beginning of May 2019. We loved our trip! It was our first time ever staying at an all inclusive and we now know this is the only way to travel. There are three pools at this hotel, one of which is an adult pool with a pool bar. We loved hanging out here. Although, the temperature outside is so hot, the pools are kinda warm! It was still relaxing though. We had the chance to eat at all four available a la cartes. They were all delicious with amazing waiters! We enjoyed all of them, but Portofino was my favorite and Miramare was my husbands favorite! My husband ended up getting food poisoning after eating a steak at Portofino, because he got it Medium rare (which you should not do in a foreign country). Nevertheless, the people at the resort are great and so helpful! Entertainment was good, rooms were clean, beach was amazing, there is safe shopping right outside the resort. The resort is in a gated/safe community so we felt safe the whole time! We loved all the food at the buffet as well! So much selection, and the coffee in the morning was great! We always got ice coffees, lattes, or americanos! There is also a place to exchange your money right on sight. The only recommendations I would have is perhaps more water activities available. There were only sailing when we were there because it was too windy! Oh well thats life! We also had a shower that did not have a door on it (Room 1118), which was very weird, but we dealt with it! We had an amazing trip and we will be back :)

    May 20, 2019
  • 5.0 star tripadvisor rating
    Fantastic Vacation

    This is our second time within a year staying at this property and we will be going back in December. Staff is wonderful and the property is beautiful and the food is terrific. We ate at the Don Diego twice this time and the Portofino once and enjoyed both tremendously. Shout out to the bar staff especially Petro and Tomas (Petro looked at us when we arrived this time and remembered what my husband was drinking 5 months ago!). Rooms are very spacious and clean. Beach had seaweed but was cleaned every morning so no problems. Love, Love this property!!!

    May 17, 2019
  • 5.0 star tripadvisor rating
    Amazing resort !

    Don’t be put off by the other negative reviews . Room - basic room with air conditioning , towels, shower gel , and shampoo included. Nothing extremely fancy but why stay in the room when the beach is right outside ? Activities- this is what I feel like makes this resort worth the money , they include kayaks , windsurfing lessons , and catamaran opportunities , for free. Jet skis and other water sports are extra $ Staff- very friendly and will go above and beyond to make you happy. Food- Go to Portofino. Best service and food, the buffet always has different rotating foods everyday , they have excellent pasta . The best thing about this resort is the location. Beach front- the beach is beautifully maintained and there are plenty of beach chairs available. The property is a 30 mins walk through a gated community to 5th ave. Very safe and very close . I would definitely come here again.

    May 16, 2019
  • 5.0 star tripadvisor rating
    Great Vacay ... VIVA MEXICO!

    Super clean, friendly staff and great food! My husband and I booked 11 days package.. we decided on few excursions (plenty available to choose from), hair cut/ manicure reasonable priced. We've been to Rivieira Maya before; 1st time at Viva Wyndham... very impressed with quality a la carte restaurants ... buffet selection for every palate.. a BIG THANK YOU to Buffett Restaurant server Auldarico Lopez.. always looked after us. The 24- hour snack bar ... let's just say you will never go hungry.. anytime of the day you can feed yourself! The room was great, A/C worked well, chambermaid did excellent job of cleaning - Great towels and linens! Beautiful green vegetation / lawns well cared for.. The beach was just as we remembered.. a bit of seaweed along shore, however water was beautiful turquoise and warm JUST PERFECT OVERALL - Definitely recommend - lots of activities for the little ones.

    May 16, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819