Hotel Overview

Spend unforgettable moments alongside your family at Viva Wyndham Maya located in Riviera Maya, Mexico. This delightful resort has a mystical charm, with breathtaking white sandy beaches, nearby Mayan ruins, colossal forests, and cenotes. Wake up in paradise and enjoy the magic of this all-inclusive resort bursting with energy, rhythm, and fun. 

This one-of-a-kind resort is surrounded by an incredible culture, atmosphere, and extraordinary local attractions. The daily activities program has something for guests of every age. For the recreation-minded, Viva Wyndham Maya offers water aerobics, boogie boarding, kayaking, beach volleyball, a climbing wall, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. Your children will create unforgettable moments at the kids club. With an extensive activities program, the supervised club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe.

As night falls, the fun is just getting started. Enjoy nightly themed shows, sip your favorite cocktail at one of the premium bars, or dance the hours away at the disco.

Viva Wyndham Maya offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Let yourself be seduced by the flavors of the Mexican, Mediterranean, and Italian specialty restaurants. 

Viva Wyndham Maya has 604 elegantly decorated rooms providing the perfect place for a siesta. These picturesque sanctuaries include breathtaking ocean or garden views and are furnished in a quaint, colonial style. 


Location

Beach
Cancun International Airport : 36 miles

Property Information

Year Built: 2002
Floors: 3
Total rooms: 604

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 26.89 Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 11445 reviews
  • 4.0 star tripadvisor rating
    Lovely hotel, excellent staff.

    Third time in Mexico, first at this hotel. First proper holiday with our 13 year old granddaughter. Check in was swift, thorough and professional. Room clean and fresh, balcony was on the small side, only big enough for 2 at a push. Minor issue with furnishings meant a room change after a few days, it cleaning, maintenance and management all dealt with the issue promptly. Kudos to Kaynan in Customer Service team who ensured we were looked after in all respects afterwards. Food was fresh and varied daily, meaning our fussy granddaughter always found something. The fresh fruit selection was very good. Drinks always good quality and freely accessible. Mexican restaurant was okay, not fantastic. Mediterranean restaurant was fantastic. We all enjoyed every morsel, definitely one to visit. Italian was also very good food. On-site cafe was pick of the bunch. Our granddaughter scoffed at least 4 Choco Pops every day and the croissants were ace too. Jugo Verde my favourite. Pool area always kept clean by staff, pool bars well run and efficient. Beach was mechanically cleaned every day to keep the well known seaweed issues to a minimum. A bit too choppy for safe swimming when we were there, it still lovely for a warm, bath like splash. The shop in reception is well run, quite reasonable too. Staff friendly and always keen to assist. There are some shops at the top of the road, also quite reasonable.

    May 28, 2024
  • 4.0 star tripadvisor rating
    A nice place for families.

    This was our first experience with an all-inclusive resort. The hotel itself is relatively basic and did have a couple of challenges. Hot water and Wifi were spotty, but neither was a big deal. The beach access from this location is phenomenal. The food was good--not great, but always available and plentiful. We primarily ate at the buffet. It was difficult to get dinner reservations at any of the restaurants and because of this we only managed to eat at a restaurant once during our stay. There were fun activities for kids, like the trapeze class. It's very family-friendly. The highlight of this resort for us might have been the employees. The hotel is filled with kind folks who seem to enjoy their jobs. We certainly enjoyed their positive energy. It was a nice time and we would return in the future.

    May 25, 2024
  • 5.0 star tripadvisor rating
    Amazing, beautiful, relaxing holiday for our 40th wedding

    After reading some awful reviews before we went, we didn't know what to expect! My god, it was absolutely gorgeous 😍 Our room was super clean, and even though our fridge wasn't working and our toilet flush broke, they were fixed within the hour! Excellent service👏 Al a Cartes were lovely. Our favourite was the portifina, then the diego. Staff were so lovely, and everyone works so hard to keep the place clean and tidy! Cristina, who cleaned our room, did a great job. She made all the animals out of the towels, which were lovely. The hotel made our anniversary day really special too!The shows were great, and the ambience was so good. Joshua from the sports team introduced himself to us the very next day after we arrived at breakfast, and he was so helpful. Gave us plenty of advice and told us things we could do. I don't know why people would complain because if you're not happy, you can tell management, and I'm sure they would try to help rectify things. For us, it was amazing. Our only complaint was that we couldn't jet ski or use the kayaks as it was red flagged and too dangerous, but that's in the lap of the gods, not the hotels fault. Would definitely recommend it and would visit again. Many thanks, love Kaz & Rich

    May 23, 2024
  • 5.0 star tripadvisor rating
    Servicio

    Excellent service from Gabriel! We are happy that the serveur habla frencés , the service was pertecto and the food was perfect. I took the pollo and tartare is was good and delicious..................................................

    May 21, 2024
  • 5.0 star tripadvisor rating
    thank you for your service

    merci gabriel et toute l'équipe!!! best hotel ever everything went so well gabriel so friendly we will come back for sure and recommend this hotel to our friends and family. meilleur qualité prix et meilleur semaine passée. on remercie toute l'équipe !!!

    May 20, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.