Hotel Overview
Spend unforgettable moments alongside your family at Viva Wyndham Maya located in Riviera Maya, Mexico. This delightful resort has a mystical charm, with breathtaking white sandy beaches, nearby Mayan ruins, colossal forests, and cenotes. Wake up in paradise and enjoy the magic of this all-inclusive resort bursting with energy, rhythm, and fun.
This one-of-a-kind resort is surrounded by an incredible culture, atmosphere, and extraordinary local attractions. The daily activities program has something for guests of every age. For the recreation-minded, Viva Wyndham Maya offers water aerobics, boogie boarding, kayaking, beach volleyball, a climbing wall, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. Your children will create unforgettable moments at the kids club. With an extensive activities program, the supervised club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe.
As night falls, the fun is just getting started. Enjoy nightly themed shows, sip your favorite cocktail at one of the premium bars, or dance the hours away at the disco.
Viva Wyndham Maya offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Let yourself be seduced by the flavors of the Mexican, Mediterranean, and Italian specialty restaurants.
Viva Wyndham Maya has 604 elegantly decorated rooms providing the perfect place for a siesta. These picturesque sanctuaries include breathtaking ocean or garden views and are furnished in a quaint, colonial style.
Location
BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11619 reviews
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Oct 07, 2024DJ Ivan mix master metal lover!!
Had a great time beautiful surroundings quick walk to the beach with options included with your stat and great Night life. If you enjoy Metal look for DJ Ivan the man knows how to rock and keep the party going all night best club experience I've had in years!! Thank you Ivan!!
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Oct 06, 2024Rubbish hotel
Came here with great expectations,we were really disappointed.no coffee facilities,no water in the fridge,no cans in the fridge,the room was mouldy,the drinks were cheap rubbish.the plus side was the food wasn't bad.went out every night as as it was much better at the local bar across the road,and in playa carmen.wont be coming back even if it was for free.
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Oct 04, 2024UNFORGETTABLE FAMILY FUN
MY FAMILY WAS SERVED BY THE WAITER ARMANDO AT DINNER.. WHO TOLD US THAT HE WANTS TO IMPROVE HIMSELF SOON TO BECOME A WAITER.. IN THE OPINION OF MY FAMILY, HE DESERVES TO BE PROMOTED BECAUSE HE REALLY PROVIDED US WITH EXCELLENT SERVICE... VERY TALKATIVE.. THEY HAVE A GOOD WORK ENVIRONMENT AND WE LOVED HIS SERVICE.. WE ARE LOOKING FORWARD TO RETURNING AND FINDING HIM IN THE POSITION THAT HE LOVES SO MUCH OR TO SEE HIM AGAIN TO... BE ABLE TO
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Oct 02, 20247/10
We will give this a non bot review see if any one hears it! A)-Rooms Room was very nice, clean. Air con "works" but still left the room warmer than I would of liked B)-Food -The resturant (mexican was off the charts AMAZING) -The one above the snack bar was good (had steak) -The one outside the front lobby was decent Buffet was good, nothing to write home about. Always had fresh fruit and freshly cooked meat, pasta was very meh (I love the resorts that cook the pasts with your mix-ins with pasta sauce choice) C)-Beach The beach was awesome, best one I have been to in Mexico, Lots of people asking you to buy stuff and trying to sell you the seadoos ,etc. -There is a dog there (the friendliest dog around, don't be a dick to her she doesn't like pizza) D)Resort Small as f Half hour walk to the town E)Pools Main pool is awesome, clean, not much of a pool bar, Adult pool would be nice, but looks like a swamp. If I liked small resorts I would go back
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Oct 02, 2024
Could be amazing
We booked 2 weeks here in September and we were honestly so excited! We had been to the Playacar area before and loved the chilled vibe and after seeing this hotel advertised it seemed perfect for us. Unfortunately it was far from it! We waited over an hour to check in at reception which we wouldnt normall mind but when there are only 4 people in front of you and one member of staff just standing there, well it seemed a bit ridiculous. Whilst waiting, we had to witness the young man laying on the lobby sofa trying tot to be sick eveywhere from too much alcohol whilst his partner repeatedly hit him and staff stood there laughing about the whole situation. We made it to our room and it was basic but very clean and bed was super comfortable, we a,so had a sea view which was lovely. The balcony was tiny but we knew this before we came away so reslly didnt bother us. We ventured to the buffet and this is where the trouble really started... My wife has a severe fish allergy which in other hotels you have a host to take your room number and advise on any allergies etc, there was no host and seating was free for all. We spoke to a waiter about allergies and he said he would return (to which we never saw him again). We had a walk around one of the warmest rooms I have ever been in, the meats were 'sweating', there were children playing with the food and the food tongs with no parental control or staff to clean after them. It was honestly an awful experience, on top of that the heat was that severe that even the staff were soaked with sweat. Air conditioning was definitely needed in this room as its asking for trouble. The following evening was no better, there were no restaurants available to book so hadnno choice but to head to buffet again! This time my wife wasnt so lucky and had a nasty reaction to fish contamination despite being nowhere near the fish! Again, this could have been avoided if there had been someone to advise... We went to the entertainment on the evening by the pool, drinks were decent but someone had been sick next the bar and this had been washed inti the swimming pool where a layer of sludge like liquid sat on top of the water, not a pleasant thing to look at. We requested a hotel change on second day and finally started enjoying our holiday elsewhere. This hotel could and should be better! looks like a 5star, I'd honestly not even give it the 3 stars, even the Staff don't seem to want to be there! Adult only pool was great, lovely chilled vibe, great drinks and a brilliant sun trap, besch was immaculate also. They are the only positives I can give unfortunately. 5th time staying in the area, worst hotel we have ever stayed in.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.