Hotel Overview

Spend unforgettable moments alongside your family at Viva Wyndham Maya located in Riviera Maya, Mexico. This delightful resort has a mystical charm, with breathtaking white sandy beaches, nearby Mayan ruins, colossal forests, and cenotes. Wake up in paradise and enjoy the magic of this all-inclusive resort bursting with energy, rhythm, and fun. 

This one-of-a-kind resort is surrounded by an incredible culture, atmosphere, and extraordinary local attractions. The daily activities program has something for guests of every age. For the recreation-minded, Viva Wyndham Maya offers water aerobics, boogie boarding, kayaking, beach volleyball, a climbing wall, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. Your children will create unforgettable moments at the kids club. With an extensive activities program, the supervised club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe.

As night falls, the fun is just getting started. Enjoy nightly themed shows, sip your favorite cocktail at one of the premium bars, or dance the hours away at the disco.

Viva Wyndham Maya offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Let yourself be seduced by the flavors of the Mexican, Mediterranean, and Italian specialty restaurants. 

Viva Wyndham Maya has 604 elegantly decorated rooms providing the perfect place for a siesta. These picturesque sanctuaries include breathtaking ocean or garden views and are furnished in a quaint, colonial style. 


Location

Beach
Cancun International Airport : 36 miles

Property Information

Year Built: 2002
Floors: 3
Total rooms: 604

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 26.89 Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 11705 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Front Desk Problems

    The resort is lovely and the beach is perfect with soft, white sand and lots of beach lounges. The buffet has ample choices to fit any diet and no one should complain about the fare offered. The restaurants requiring reservations are gourmet quality and we enjoyed the food offered, plus you can order as much as you like! The spa was wonderful and we went for massages twice! However, we had one huge problem. I purchased a week at this resort from a member. We knew ahead of time in the literature we received that for the all-inclusive feature, it would cost us $495. When we checked in, we wanted to pay this all-inclusive fee. The front desk sent us to Membership Services where we were told that we didn't have to pay a cent for the all-inclusive option. During the week, we checked in with Membership Services two other times to make sure that we understood this! Being two women who were having a good time, we assumed we had $495 each to spend on jewelry, etc. However, when we went to check out, we were told that we owed the $495 each! We argued that Membership Services had given us contrary information. So, they called for the Membership Services representative, and a woman whom we had never seen, showed up. She told us that the man who advised us was new and didn't know what he was talking about!!!! So we had to each pay the $495 that we had been told we would not be charged! I won't go back to this resort! Vidanta Riviera Maya resort puts this Wyndham resort to shame!

    Dec 01, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful stay in a beautiful resort

    My sister and I have just spent a wonderful week at this resort. Everything from the welcome to check out was excellent. Our room was just next to the main pool area and a 5 minute walk to the most beautiful Sandy beach. Never an issue to get sunbeds. We ate in 3 of the restaurants other than the buffet. (Which also had a great selection of food to suit all dietary requirements). The Cosmopolita was incredible and a special mention to Elio our waiter who looked after us with a smile. Sadly the Don Diego was not good. The Miramare again was exceptionally good with wonderful service and food. The resort itself is super clean and the rooms serviced daily. We met some lovely local animals around the resort and beautiful birds. Highly recommend and will return. Thank you for a beautiful stay.

    Nov 25, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Overall Hotel!

    Such an amazing family friendly hotel! We have been coming here for the past 8 years and it just keeps getting better and better! The best beach that you can walk an hour in either direction, the food is always delicious, the activities are so much fun & Josue is the best catamaran guide! Oh and the shows 🤩

    Nov 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect experience

    Beautiful hotel close to all amenities and in a very secure area. A lot to tell about the food, rooms, staff, activities All in all, our stay was unforgettable. Special thanks to the animation team: Mauricio, Jonathan, Eleonora See you soon I hope

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Yay and nay!

    Yay-Beach! Very nice family oriented hotel, perfect size if you need to grab something from room during the day! Stuff super hard working, we had amazing experience with Trapeze stuff, Olga was so kind and patient with our daughter! Everyone super hardworking, bar crew, buffet crew and entertainment team great!Food was also decent! Nay- Understuffed! long line up for drinks, bar from the pool side closed. No service of the drinks by the pool or beach. Even though dancers in the shows were great, shows were big disappointment, They were renovating outdoor theatre so most of the shows happened in the small theatre, white walls and super hot. Some shows had to be cancelled as they did not have cover space for it!!! No water in the lobby, if you check in or check out, would be nice to have!

    Nov 19, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.