Resort Details
- AbniaHave a drink and enjoy the entertainment at our lobby bar.
- AromasWake up to the comforting aroma of freshly ground coffee and delicate specialty teas. For a special treat, indulge yourself with our own gelato.
- FreskoChoose from an array of perfectly light menu options, try one of our healthy salads, paninis and much more.
- ìle de FranceAuthentic French fine-dining experience, a superb gourmet A la carte menu.
- La CrêpeSweet and savory on one menu! Because there is always room for dessert, this will be a "must visit."
- Macondo ocean deck barOffering international brand beverages and tropical cocktails while delivering a relaxing view of our infinity pool.
- MaizA glimpse of México, what a tantalizing treat!
- Mercado de DoloresGuests will be tempted by seven distinct cuisine specialties that include authentic delicatessen fare, seafood, Italian, Thai and amazing desserts.
- Pizzeria II PeccatoDelight your palate with the rich flavors and textures from Italy.
- Sea PlaceThe finest seafood you can enjoy! Your window into the delicious bounty of the Caribbean.
- Wok Asian Cuisine
Enjoy our Asian infused menu-unique noodle and rice dishes are just the beginning of delicacies that will be offered.
- Zanza lounge barLocated between the main two pools with live music in the afternoons, ranging from reggae to jazz, and enjoy a relaxing atmosphere.
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Spa, Offsite†
- Tour/sightseeing desk†
- Turndown service
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool
- Children's program, onsite
- Fitness center on-site
- PoolThere are 2 adults-only pools with two Jacuzzis.
There's also an infinity pool – beautiful designed in such a way that the edge appears to merge with the ocean.
- Volleyball
Beach volleyball
- Water activities- Kayaks
- Paddle boards
- Boogie boards
- Hobie cat rides
- Windsurfing (for 18 years old and older)
Children under the age of 18 must have adult supervision.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4367 reviews
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Jan 14, 2025New year's at El Cid
Great experience..especially the nightly shows and entertainment. The performers were awesome. Food was great too!
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Jan 12, 2025Disappointed
We returned last night from a week at Ventus at Marina El Cid Spa & Beach Resort which is just south of Cancun. It was our 4th time at the same resort. Overall we had a great time but there were some serious disappointments that makes us feel like going elsewhere next time we want to go to that area. The pools, rooms and buildings were beautiful. The weather was surprisingly cold (of course this isn’t the resort’s fault) which meant we hardly used any of the very cold swimming pools. One day there were no beach towels available for the entire day which made the cold even worse. It was also frustrating checking with the towel people periodically getting conflicting information about when towels would be available. We upgraded our room to one that connects to a swimming pool. This would have been amazing if the water was warm enough to get in. As it was, we couldn’t use it and didn’t see anyone else in that pool from their rooms. Tip: if it’s hot out that would be wonderful. If it’s cool weather, don’t bother. Upgrade to a beach-front view room instead. We like all-inclusive resorts for the convenience. However, we enjoy a sit-down relaxing dinner. Buffets are ok for breakfast/lunch but we enjoy dressing up a bit for a nice dinner. Unfortunately, Dinner reservations at their many restaurants were very difficult to get. We were only allowed to make dinner reservations 2 nights out but were often told no reservations were available. They also needed to be made in person at the lobby. By the end of the week we learned men get a more positive response and the “in-person” component is most likely because they are hoping for tips. Should we really have to work so hard for dinner reservations? The entire dinner reservations experience was a big disappointment and we were never able to try some restaurants that I had wanted to go to. Also, the restaurants were far from crowded and once you got in the service was good. If you purchase anything from a gift shop keep your receipt handy when checking-out. I made a purchase and paid with a credit card but at check-out they said I charged it to the room. I was able to pull up my Visa statement on my phone to prove the payment but if I hadn’t pushed back they would have gladly charged me twice. It may have been an honest mistake but I have never seen that issue before. Overall, we had a good time despite the frustrations. But, would I recommend it to others or return there for a 5th visit? Probably not.
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Jan 12, 2025
Our Mexico oasis
This resort is top drawer in all aspects of All Inclusive categories. Extremely well maintained and service beyond expectations. Food choice and quality is second to none. Location a half hour from Cancun airport is a plus with shuttle service provided both to and from, depending on your status as members or purchased travel packages. Butler service we had for 2 weeks from Cali and Ivan was outstanding, and Sara in Platinum Lounge is a real gem. We have been members for 4 years and compared to other All Inclusive resorts we have membership in or visited, Ventus El Cid is by far our favourite.
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Jan 10, 2025
Great place. Relaxing
The only thing I did not like is when you schedule a meet with the front you always need your passport. The 2 nd meeting we had he was the one that ran to us…. We showed up needed passports I said f this and went on my way. Like I need to spend time with someone when you went to relax. Other then that the staff was more then helpful and great to relax
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Jan 09, 2025
Wonderful Honeymoon
The property is beautiful and has enough restaurants and little shops to keep you busy when you're not adventuring! My husband and I spent our honeymoon here and had a wonderful experience. Our butlers Alejandro, Samuel and Erik treated us so well and gave us excellent recommendations. Thanks to the El Cid team!
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
• Basic Wi-Fi 4 devices per room
• 2 hours late check out based on availability
• Parking , valet parking service
• Transportation between Hotels
• Gym
• Unlimited local phone calls
• Safe deposit box
• Concierge services
- Pet Policy : Pets Not Allowed
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