Hotel Overview
Set amid lavish gardens on a half-mile-long stretch of pearlescent beach named Playa Del Secreto (The Secret Beach), the adults-only, all-inclusive Valentin Imperial Riviera Maya boasts one of the most breathtaking swimming pools in Riviera Maya, Mexico! This magnificent award-winning resort is ideally located close to Cancun and the world-famous Mayan archaeological sites of Tulum, Coba, and Chichen Itza, yet is secluded enough to enjoy the casual and elegant ambiance within the resort.
Bask in the luxurious guest suites overlooking the majestic Caribbean Sea, sumptuous gardens, or beautiful pool. Get a welcome cocktail at your personalized check-in–you'll be treated like a star! Escape into a world where your every wish comes true. Come indulge yourself–you deserve it!
Treat your tastebuds to a culinary adventure with spectacular menus crafted by expert chefs in a modern and trendy atmosphere. Start your day with a tasty breakfast in the beachfront restaurant Mar and Tierra or at the main buffet Le Marche, where you can also enjoy à la carte breakfast and lunch. For unlimited gourmet dining, choose from any of the eight à la carte restaurants: Italian, French, Japanese, Asian, Mexican, Steak House, and Seafood Grill. Reservations are not required, with the exception of the Teppanyaki Grill cooking show held in the private rooms of the Japanese restaurant.
The world-class spa (fee) is the perfect place to discover your senses and experience total relaxation. There are a variety of extraordinary treatments for your well-being. Unique massage techniques will help you achieve a perfect rest, while facial and body treatments will help regenerate, hydrate, and rejuvenate the skin. The combination of aromas create a unique sensory experience. Rituals are designed to achieve a complete balance between body and mind.
Valentin Imperial Riviera Maya is committed to preserving the environment with the help of staff and guests by reducing the consumption of natural resources and by promoting protection and respect for the environment through good environmental practices.
It's also important to note that Valentin Cares Health and Safety Protocols have been carefully established to maintain a balance between your safety and the conservation and protection of natural resources.
Location
Riviera Maya - BeachProperty Information
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Hotel Details
Hotel Advisories
*This hotel is an adults only property and does not allow anyone under the age of 18 years.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18962 reviews-
Fun times
The staff was very friendly and helpful even beyond what I expected from a resort!! My family loved the stay, and it was largely because of the way the staff treats the guests and how well they do their jobs. Awesome location and service 👌🏽
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Very good adults hotel close to Playa del Carmen
It was our second time in Valentin Imperial Riviera Maya Hotel. We have enjoyed our stay a lot due to the very nice location and atmosphere of the hotel. The small buildings in surrounded by the beautiful trees and nature is just one of the highlights. The esmerald suite was amazing, unfortunatelly it was not possible to fulfill our upfront request via mail to get an upstairs room. Overall it was a very good second time experience and maybe not the last one :).
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Sisters Birthday Trip
We were there from 30 October to 06 November 2024 to celebrate milestone birthdays. To say our expectations were surpassed would be an understatement. From being greeted by Deanna at check in to Ernesto wo took us to our very spacious golden jr. suite in building 6. Eduardo, our building concierge was friendly and very helpful. The newly renovated Le Marche buffet looked lovely and the food was plentiful and very tasty. Jacqueline, the hostess at Le Marche, always greeted us by our name and with a smile every time we went there to eat. We were lucky enough to meet the ever popular and dynamic Dora. She was as wonderful as you would expect. She gave us a quick Spanish lesson and would quiz us when she saw us throughout the week. The food at every restaurant was prepared exactly to our liking and was delicious. Every waiter was diligent with our food allergy. Mar Y Tierra was probably our favorite restaurant with the tag team of Martin and Hugo making each visit enjoyable. We purchased a pool Bali bed twice during our stay and Mauricio at the pool concierge desk took very good care of us. Every staff member we encountered were friendly and greeted us with a smile and Hola. Overall our stay was fantastic and we can't wait to return.
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More than we imagined
Beautiful place, even more beautiful people! Outstanding service! It was our first trip out of the U.S. sowe had no real expectations . We were so impressed that the staff attended to our room twice a day so we always had a clean bed and clean towels. We were pleasantly greeted by each employee every time we met them. My husband suffered a slight injury, and the concierge called twice to check on him. He was also treated with a cake and flower petals for his birthday. So sweet!
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Paradise
Food was great. Service was absolutely over the top incredible. Grounds were breathtaking. Pools were so fun. Beach was beautiful. Huge shoutout to Israel and Isabel from the Go team and Marisol from the plaza but we had great service literally everywhere. Absolutely obsessed in every way. Already planning trip number 2!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.