Hotel Overview

2019 Resort Added Values!
Weddings: Free Elegant Wedding Package. Must book an Ocean-view Junior Suite or higher category for 7 nights or more for travel January 5-31, March 1-April 30, June 1-30, September 1-October 31 and December 1-18, 2019 or an Ocean-view One Bedroom Suite or higher category for 10 nights or more for travel all of February, May 1-31, July 1-August 31 and November 1-30, 2019.
Honeymoon: Fruit plate, bottle of sparkling wine, and 25% off first spa service (minimum of 5 night stay; restrictions apply).
See https://www.applevacations.com/weddings-honeymoons for more details.
Family: Children 5 and under Stay, Play & Eat Free.
Golf: One daily round of golf included, per guest at Barbados Golf Club (Monday-Friday; restrictions apply).

Named for an intriguing nesting pattern taking place year after year, Turtle Beach enjoys a stunning location on 1500 feet of glistening white sand. This premium all-inclusive, all-suite resort is situated on the south coast of Barbados, about six miles southwest of Grantley Adams International Airport.

From swimming with the turtles to a romantic candlelit dinner for two, Turtle Beach offers you a magical adventure and unforgettable memory. Ideal for couples, kids, weddings, and group retreats, the resort weds a contemporary design with a lively, family-friendly atmosphere, and welcomes guests to an amazing experience. Challenge friends to a classic tennis match on one of two lit courts, or caramelize under the sun for a little added color and flair. Hit the gym at the hotel's air-conditioned fitness center before discovering the dazzling nightlife at St. Lawrence Gap.

Featuring exciting marine programs and complimentary non-motorized watersports, this beautiful beachfront resort provides some of the most wondrous entertainment on the island. Relax at one of the two free-form, freshwater swimming pools, or sink into a tingling whirlpool instead.

Dine at one of three on-site restaurants and bars surrounded by lush tropical gardens. Set among lofty pillars and trickling waterfalls, Chelonia is a lively, open-air restaurant serving international delicacies. For breakfast, the restaurant retains a fantastic breakfast buffet featuring eggs made-to-order, a waffle station, cereals, and an assortment of breads and sizzling side dishes.

Location

Barbados - Beach
Bridgetown, Barbados Grantley Adams International : 15 miles

Property Information

Last Renovation: 2014
Floors: 3
Suites: 161

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Important Notice The wearing of camouflage and/or military apparel is illegal in Barbados. Clothing of this nature will confiscated and persons will be charged accordingly.
Advisory Please note that smoking is prohibited by law in any guestroom and shall be restricted to the allocated area only. Should the client smoke in the guestroom, a cleaning charge of $US200.00 will be applied to their bill. Smoking is only allowed in designated areas of the resorts.
Advisory A mandatory Government – imposed fee is charged and collected by the hotel either at check-in or check-out. A minimum mandatory Government-imposed fee of $19.25 per room, per night. Mandatory Government-imposed fees may not include tax and are subject to change. The hotel can provide current fee when you check-in.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 3148 reviews
  • 4.0 star tripadvisor rating
    Average stay

    Stayed here end of October 2019 having booked via BA. Although hotel generally nice I feel it was over rated. As stated in other reviews parts of hotel could do with a little TLC.I have stayed in other hotels,paying alot less and had just the same type of holiday. Food was good and varied but at times, breakfast and evening,queues were had whilst waiting to be directed to your table. More staff are definitely needed as staff present were rushed between clearing tables relaying and serving customers.Two other restaurants as well......sandtrap by pool/beach,you could also have breakfast her as well as lunch and Asiagos the Italien restaurant which needs to be booked in advance,a nice dining experience.There is a coffee shop and ice cream parlour which is a nice touch. Entertainment was nightly but started at 8pm finishing at 10pm. While we were here no one got up to dance,despite some good singers/groups,I think entertainment started too early as many guests were still dining.Rooms kept lovely and clean,staff mixed...some lovely namely Joyce in Sandtrap,Shaunie in Chelonia restaurant and a lovely boy serving drinks on beach Jarrod,lovely,polite and extremely helpful. Despite a lovely week I felt something was lacking and to be honest I expected a bit more from an Elegance hotel,we were told this hotel is being taken over by Marriot.Would not pay the price we paid again.

    Nov 16, 2019
  • 5.0 star tripadvisor rating
    Fantastic Half term trip.

    we stayed here for 8 nights in October and it’s a fantastic place. The staff are the absolute winners here they are what makes the place so lovely. Really really lovely. Shout out to Joy at the Sandtrap and Captain Sam. My daughter was so taken with Captain Sam she even made him a cake. Food was ok. We weren’t happy with a few nights choices and I mentioned it to the reception so straight away they suggested that they deliver a plain steak and chips at the same as our buffet opened. Now you’d ant complain at that. I’m fact everything this hotel say they will do they most certainly deliver. Fabulous. All of it. Thanks for a lovely half term

    Nov 12, 2019
  • 3.0 star tripadvisor rating
    Service really lets this place down

    Firstly we did get the wow factor when we pulled up to this hotel. The reception and surrounding areas are beautiful. The reception team checked us in and were fab for the whole week we were there. We had a sea view room which was on the 4th floor and really was a great view. The beds were comfy but some of the furniture was dated. There was no mirror at the dressing table which I found strange, and plugs were limited. We also had ants on the bathroom side, but let’s face it, we are in a hot country! Whatever u do, do not sit down in the dining areas without being ‘sat down’...you will get shouted at. Even if half the room is empty! They are not in a rush to sit you down or to clear any tables...short staffed maybe? I’m pretty sure I’m the week, we met 2 staff in the main restaurant who were nice. The staff in the restaurants you book gave good service tho Need the toilet?...make sure you don’t leave it last minute. There is one toilet for the whole pool area, the sand bar and for the whole of the beach too. At the sand bar was a guy called Winston I believe...could not be any ruder and definitely had his ‘favourite’ customers as he was nice to the odd few. I mean I’m always cheerful and polite towards everyone so I really don’t understand people like that at all and I continued to be polite even when he wasn’t There were two bar staff each day doing waiter service drinks at the pool and bar who were lovely but it was pot luck if you actually got the drink you asked for so we got our own. The location of this hotel was brilliant and everyday I got up early and went for a stroll . The water sports team were amazing, the beach was absolutely incredible and all the families we met were lovely too. The food was not great but the drinks were fab! My kids loved the ice cream shop and coffee shop but it is only open for a few hours a day We went to several bars in the gap, Carlisle bay and to the boatyard where the staff were incredible and couldn’t do enough for us. Overall like the title...service let’s this place down massively. I honestly can’t believe how miserable they were...what happened to service with a smile. Love to go back to Barbados as it’s such a beautiful place...just not to this hotel

    Nov 11, 2019
  • 2.0 star tripadvisor rating
    Avoid - this place has gone massively downhill

    I don't normally post reviews and this is the first I've posted on here but felt compelled to so other people looking for a "luxury" holiday to Barbados can avoid Turtle Beach. This was our second stay with Turtle Beach, the first time was in 2013 which was amazing and then recently from 25th Oct - 5th Nov. This place has massively gone downhill - not sure if this is because Elegant Hotels was bought out by Marriot recently but other than the location and Captain Sam & his crew everything else was really, really poor. The waiting and bar staff were rude, lazy and really unfriendly; getting a drink at the pool bar involved a minimum 10-15 min wait and when you did get served bar staff made you feel like they were doing you a favour. Trying to get a high chair for our 16 month old at mealtimes was a nightmare, waitress would ask if we needed one and then just disappear. Food was 3 star hotel buffet style - when we stayed 8 years ago they used to have fresh fish and meat on the grill, now it's just a burger and dodgy old hotdog sausages and the buffet food was generally the morning or lunch time left overs rehashed - so much so that we dined out 5 of the 11 nights we stayed there. On that note, Cocktail Kitchen and Champers great restaurants nearby. We booked a one bedroom apartment with sea view and the view is spectacular to be fair BUT there were ants in the lounge on our sons sofa bed. Hotel manager suggested putting down ant powder but not possible with our 16 month old - they did try to do deep clean on room but we still spotted them albeit not as many as first night. Such a shame as this place was amazing when we visited in 2013. I’m actually amazed there are so many recent positive reviews - speaking to other guests at the pool, we weren’t the only ones massively disappointed with the food and the attitude of the staff (including other returning guests). We came here for a luxury holiday and for the price they charge it’s just not good enough. Maybe we were just unlucky because, as mentioned, they had just been bought by Marriott and staff thought they were going to get sacked or the staff culture had been run down for a while. Either way they were bought because it has gone down hill and Marriot realise they could spin it back again. My advice would be to hold off booking here until Marriott invest and kick out existing management and shake up the staff culture. Final comment - I can say that Captain Sam and his team were great though, always friendly and smiling and the beach is amazing – which is why it’s such a pity management have let this place go.

    Nov 10, 2019
  • 5.0 star tripadvisor rating
    fantastic holiday n caribbean

    spent a magical week in sept-oct. Anybody who complains about this hotel must be very precious. From the time of arrival to the time of departure the staff, from reception to pool boy, cleaners to restaurant staff were the most friendly & helpful I have encountered. Even the security gatemen always had time for a laugh & a joke. whilst the accommodation may be a little tired every thing worked & the rooms were large & extremely comfortable. The evening food options were excellent & fact that they were waitress service suited us well. The buffet breakfast & lunch was of equal quality The beach was amazing with plenty of sunbeds & turquoise sea.(was in the sea by 7 every morning). A special mention must be made of Captain Sam & his staff who were there to help at all times St Lawrence Gap is a short walk along the road & it is full of bars & restaurants. A visit to Oistins on Friday night is a must. We have already booked for next year. Cant wait!!!!

    Nov 09, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319