Hotel Overview

2019 Resort Added Values!
Family: Kids 17 & under Stay Free.

With almost five miles of beachfront, Turtle Bay is the perfect place to take in the azure beauty of Kawela Bay, Bay View Beach Lawn, and, of course, Turtle Bay. Only 55 minutes from the energetic pulse of Honolulu and Waikiki city, the oceanfront setting immerses guests in the natural tranquility of Oahu's Fabled North Shore lifestyle.

Turtle Bay is unrivaled on Oahu when it comes to accommodations. Guests stay at the rarest of locations - a beautiful peninsula surrounded by the ocean. Because this is the northern-most point of Oahu, both sunrise and sunset are visible. All 375 guest rooms and 25 suites in the wings of the main hotel feature unobstructed ocean views and private lanais to let the outdoors in. The classic 42 beach cottages provide a spacious escape, with vaulted ceilings, deep soaking tubs, and a dedicated Cottage Concierge. The incomparable villas, overlooking Kuilima Cove, deliver a masterful blend of exclusivity and relaxation from their coveted beachfront location.

The collection of dining options at Turtle Bay allows you to indulge in the finest Hawaiian Island cuisine prepared by knowledgeable chefs in spellbinding settings. Harmonizing the influences of Hawaii with the freshest organic ingredients from the North Shore, chefs present a sumptuous menu rich in exotic tastes and artistic flare. Sample handcrafted cocktails from their Mixologists or create your own.

A luxury beach resort, Turtle Bay also features championship golf courses by Fazio and Palmer, tennis courts, horseback riding, hiking, and mountain bike trails, a surfing school, world-class dining, and shopping. Enjoy two lushly landscaped pools - the main pool and hot tubs are surrounded with ocean views, tropical flowers, and swaying palm trees. Two hot tubs are located in the main pool area, one of each end of the pool. A kiddie pool is home to a waterfall and an 80-foot waterslide that is open to and fun for all ages! Both Resort pools operate using saline which is composed of natural salt water rather than chemically-based chlorine.

At the spa Nalu you can choose from an array of face and body spa care therapies where highly trained staff will ensure a rejuvenating experience. The massage, body treatments, and skin and salon services transport you to an oasis of serenity.

Location

North Shore
Honolulu, HI, USA - Honolulu International (HNL) : 30 miles

Property Information

Year Built: 1972
Last Renovation: 2011
Accessible rooms: 5
All rooms non-smoking: 443
Floors: 6

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory $50.00 per stay Rollaway Fee, only applicable in King, Cottages or Villa room types.
Advisory A minimum self parking fee of $15 or a valet parking fee of $20per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory Please be advised of the one time cleaning fee that is added to the final bill at check out. Subject to change. Contact hotel for final costs. 2-Bedroom Villa - $250 + tax 3-Bedroom Villa - $300 + tax 4-Bedroom Villa - $350 + tax
Advisory A minimum mandatory hotel-imposed fee of $46 (plus tax) per room, per day, for hotel rooms & cottages will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum mandatory hotel-imposed fee of $75 (plus tax) per Villa, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory Resort Fee Inclusions:
• Blu-ray with unlimited movie rentals
• Wi-Fi Internet access for in-room and public areas
• GoPro Camera usage available. Visit the North Shore WaterShed for details.
• Beats Pill Bluetooth speaker use. Dial Housekeeping for details.
• Unlimited local telephone calls
• In-room coffee and tea
• Nalu Kinetic Spa Fitness Center & Business Center access
• Snorkeling gear usage at Kuilima Cove
• $10 daily adventure credit redeemable at The Outpost
• One-hour tennis court usage per day
• 10-Minute Stand Up Paddle Land Demo with Hans Hedemann Surf School (weather permitting at scheduled time)
• Basket of range balls at the Fazio Short Game Area, golf clubs provided
• Live entertainment poolside, special events not included
• Pool chairs with umbrellas, available first come - first served
• Kids (10 & Under) Eat Dinner Free at North Shore Kula Grille, with paid adult entrée, excluding holidays

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 5689 reviews
  • 2.0 star tripadvisor rating
    Overpriced hotel!

    Well overpriced resort...toooo expensive Way overpriced resort! Sure, its all in the location in the North Shore of Oahu. But hotel prices for just overnight sleep are exceedingly high. No bottled water in the room or anything. We were with a family with younger children, and one of the girls was send out of the pool because of having and playing with a floatable balloon. Meanwhile, hotel guests were drinking large piles of beer and cocktails standing in the water of the pool and shouting loudly. Creepy! Personal at Ron bar not too polite... I guess, as this is the only hotel in the near surroundings, you have no choice of staying here. Otherwise, this hotel would have lost due to all competition...

    Aug 13, 2019
  • 2.0 star tripadvisor rating
    5 star hotel with 2 star quality!

    Location is stunning but that’s it! For a 5 star hotel they only offer filtered coffee in the main breakfast area. Kids aren’t able to enjoy a milkshake because their ‘bartender’ is only available on the weekend. Warning ⚠️ There is NO KIDS CLUB OR GAMES ROOM FOR TEENS!! What 5* resort doesn’t offer such a service BUT YOU CAN BRING YOUR ANIMALS TO STAY? Really??? Warning ⚠️ You will get charged for Pool towels if not returned!!! Even though they stay within the resort and get taken to the pool with the room is serviced - you will get charged! We did - until I had a conniption!! They refunded it immediately. Warning ⚠️ We paid our room/extras in cash upon checkout. Making sure that there was a ZERO BALANCE but checked our C/C arriving in Australia 1 day later, and found they had CHARGED OUR CARD WITHOUT OUR ACKNOWLEDGMENT FOR ANOTHER $600 USD! We’ve now had to wait 3-5 business days for a full refund! Ridiculous considering the caliber of this resort. Beautiful location away from hustle & bustle of Waikiki but this resort was far from 5*

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Anniversary Trip

    It was the vacation every . We stayed on the vip floor where they served up breakfast and a afternoon snack ... Entertainment each night ... a view of the beach and pool The food on the resort was a little pricey but good. Everyone was really helpful

    Aug 12, 2019
  • 2.0 star tripadvisor rating
    Rude management

    I have been at Turtle bay at least five times. Each time I enjoyed my stay except for this summer. In most cases the staff were friendly. But the mangers were very rude (two of them) harassing me to get out of my room by 11 or they start charging me late fee. The discussion got so bad that I had to hung up. Then I got another call from another manager harassing me. Previously the checkout was at 12 it is now 11. I didn’t know that, and I was asking them for extra time to pack my stuff. Anyway, there’re changes that you need to be aware. For example, the beach Backrest Chaise Lounge used to be free and part of the resort fee. But now they charge you $25 per day for each one. The billing system is complicated, make sure you read every charge. They add $15 per day for parking which by the way it is not part of the resort fee. I wanted to change my king bed to two double bed. I had to pay extra ($80 per day). The beach is kind of rocky and hard to swim. Traffic keeps getting worst. It takes almost two hours to get to the city (Honolulu). Turtle bay is nice place to visit but not to stay. For the money, you can do better elsewhere.

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Turtle Bay

    Thank you very much for a wonderful stay. It was a last minute decision to stay at Turtle Bay. We left terrible ARBNB . I wished we booked the hotel earlier and stayed longer The staff was excellent and the hotel room was beautiful.. Aloha!

    Aug 12, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519